MIL-OSI United Kingdom: Pubs Code Adjudicator (PCA) confirms Ciarb as sole provider of arbitration management services for fourth year

The PCA has confirmed the Ciarb as the contracted provider of arbitration management services for tied tenants of pub-owning businesses with more than 500 tied tenants. This is a service which has been provided by Ciarb since December 2021 following a tender process.

Fiona Dickie, PCA says, “I am pleased Ciarb is continuing to work with the PCA in the provision of the arbitration service for tied tenants for another year. If a tenant is in dispute with their pub-owning business about their Pubs Code rights, that dispute can be referred to the Pubs Code Adjudicator to be decided by an arbitrator. Arbitration gives tenants an independent decision on a dispute and is a crucial element of tenant rights under the Pubs Code. The contract with Ciarb is an important support to the provision of a quality arbitration service.

Tenants are encouraged to read the PCA’s factsheet, which explains what arbitration is, what disputes may be referred, the strict time limits involved and the costs rules that apply”.

Further details

Further details about the award of the contract and names of current arbitrators can be found on the Ciarb’s website.

To make a referral for arbitration under the Pubs Code, please complete the Referral Form.  You will need to pay a referral fee of £200. Full details about the form and how to pay the referral fee are on Ciarb’s website.