Translartion. Region: Russians Fedetion –
Source: Moscow Government – Government of Moscow –
On International Women’s Day, many people try to please their loved ones and friends by giving them a memorable gift. This could be a bouquet of beautiful flowers with balloons and toys, perfume and jewelry, an invitation to a romantic dinner at a restaurant or a trip to the theater. Department of Information Technology of the City of Moscow They told us what materials the capital has consumer portal will help you navigate when buying goods in stores or marketplaces and order quality services. Finding the necessary material is easy: just use the search bar or select the appropriate thematic section on the main page of the portal.
“The desire to make March 8 an unforgettable day requires not only creativity and material costs, but also maximum attention when assessing the quality of goods and services. To ensure that the delivery of flowers, cake or balloons does not turn into an unpleasant adventure, and a trip to a restaurant meets expectations, it is worth reading the recommendations of experts on the capital’s consumer portal. Useful materials will help you learn how to recognize scammers when making online purchases and return goods of inadequate quality. They will also tell you what to do if the price on the price tag does not match the price of the goods at the checkout,” the press service of the Moscow Department of Information Technology said.
Book a table at a restaurant or order cleaning
One way to make a pleasant surprise for March 8 is to order cleaning at home. In order for the services to be provided on time and with high quality, it is worth learning more about the rights and obligations of the customer and their contractor. This was discussed in the material “Cleaning services – what should a consumer be guided by?”.
Another way to create a festive mood is to have a gala dinner. If you plan to have dinner at home, you need to make a menu in advance and buy products, including buying them on sale. To avoid shopping problems, it is useful to familiarize yourself with the portal section “Sale of food products”.
Here you can find information on what to do if the price of a product on the price tag does not match the one announced at the checkout, and what to pay attention to when buying loose goods.
Those planning to spend an evening in a cafe or restaurant should study the materials in this section. “Public catering services”.
Expert advice will help you get the expected level of service. Thanks to them, you can find out what to pay attention to when visiting catering establishments, and what information about the establishment and its services a guest has the right to request. In addition, the section contains instructions on what to do if the dish seemed tasteless or of poor quality, and uncoordinated additional services unexpectedly appeared on the bill.
Choose quality perfume, jewelry or purchase a certificate
When buying perfume or cosmetics, first of all, you need to make sure of the quality and safety of the product. In order for the gift to become a pleasant surprise, and not the cause of allergic reactions, you need to study the composition and expiration date of the product, contraindications for use and information about the manufacturer. All the necessary information must be provided by the seller. You can learn more about consumer rights when buying perfumes and cosmetics from the thematic article “What to look for when choosing cosmetics?”.
Another desired gift is jewelry. Recommendations on how to ensure the quality of jewelry and what to pay attention to in a jewelry store are collected inin this material. For example, when buying a product made of precious metals, experts recommend making sure that it has a sample and a stamp of the manufacturer (the manufacturer’s mark, which is placed on all jewelry made of precious metal). And if the product uses cut precious stones, there should be a separate certificate for each of them. In addition, the material can tell you in what cases you can return or exchange the purchased product.
It may happen that the gift does not fit in shape, dimensions, size, color or configuration. Another publication on the consumer portal will tell you how to return or exchange items of proper quality and what conditions must be met.
If it is difficult to decide on a gift, but you still want to please your loved ones and colleagues, certificates and gift cards can be an excellent option. What you should pay attention to when making them, will tell next materialHere you can also find information on how to return funds if for some reason you cannot use the certificate.
Make profitable purchases in online stores
Those who prefer to order gifts, products and flowers online should familiarize themselves with the information aboutFeatures of distance selling. And to understand what to do if the product purchased on the online platform turned out to be of inadequate quality, the material posted will help by link.
If after paying for the goods there are controversial situations with the seller, which he refuses to resolve by oral appeal, the consumer has the right to make a written claim. The procedure is described in the article “Pre-trial procedure for resolving disputes on consumer rights protection issues”. You can file a claim using ready template on the portal.
The consumer portal was created in 2022 by the Moscow Government and the Moscow Office of Rospotrebnadzor. The resource contains more than 230 materials: articles, instructions, memos, webinars, interviews. All materials were compiled by experts based on requests from Muscovites, including those received on the hotline of the Moscow Office of Rospotrebnadzor. The portal’s materials, written in simple and understandable language, help to sort out controversial situations between consumers and sellers of goods or service providers. In addition to practical recommendations, the publications also contain the names of the relevant regulations that can be relied on when communicating with legal entities or individual entrepreneurs if there is a need to protect consumer rights. You can also consult on consumer rights protection issues by calling the 24-hour hotline of the Moscow Office of Rospotrebnadzor: 7 495 539-36-96.
The creation and support of information security tools, as well as counteracting cyber fraud, are in line with the objectives of the national project “Data Economy and Digital Transformation of the State”.
Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.
Please Note; This Information is Raw Content Directly from the Information Source. It is access to What the Source Is Stating and Does Not Reflect
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