With extensive knowledge and experience in the immigration sector, Heather Laing will take on the role of Chief Executive Officer of the Immigration Advice Authority (IAA) with immediate effect. Her expertise will strengthen the organisation’s leadership team and play a crucial role in delivering the IAA’s strategic objectives.  

John Tuckett, Immigration Services Commissioner, said:

I am delighted that Heather has been appointed as the IAA’s permanent Chief Executive. Having been in the role since January, her leadership, expertise, and commitment have already made a significant impact, and I have every confidence that she will continue to drive the organisation forward.

With Heather in the lead, the IAA will continue to evolve and successfully deliver its mission to regulate the immigration sector, ensure high standards of practice and protect the interests of advice seekers.

Heather Laing, Chief Executive, said:

It’s a huge privilege to continue leading the IAA as Chief Executive. Over the past two months, I have seen first-hand the dedication of our team and the impact of our work in regulating the immigration sector. As we move forward, I look forward to building on this momentum, delivering on our strategic priorities, and ensuring that advice seekers remain at the heart of everything we do.

Heather Laing was initially appointed as interim Chief Executive following the IAA’s rebrand on 16 January 2025. After a fair and open recruitment process, she will now continue in the role on a permanent basis.