Translartion. Region: Russians Fedetion –
Source: Moscow Government – Government of Moscow –
A new special project has appeared on the mos.ru portal “How to apply for a foreign passport in Moscow”. Thanks to it, city residents can receive personal instructions that will allow them to apply for a new or old-style document at My Documents offices and district police departments. An interactive map will help them find the least crowded department to make an appointment at a convenient time. The special project also includes answers to popular questions about the procedure for obtaining, replacing and restoring a foreign passport.
“The special project is especially relevant before the start of the holiday period, when many people apply for or change their passports in advance. It includes an interactive map that will help you find a suitable police department in a specific area. You can submit an application at any department, regardless of your permanent place of registration. The map allows you to choose a convenient institution with free slots for an appointment. Those who are applying for a document for the first time will find detailed information about what types of passports exist and how they differ. A short survey will help you figure out how to apply for a passport in a specific life situation. Based on the results of its completion, a person will receive a personal recommendation,” said the deputy head of the
Department of Information Technology (DIT) of the city of Moscow Dmitry Ivanov.
The interactive map is intended for those who plan to apply for a passport at the police. On the map, you can see which district departments you can do this at, how busy they are, what their working hours are, and how far they are from the metro. Departments with low workload are marked in green, with average workload – in orange, and with high workload – in red. This will help save time on submitting documents.
A survey will help you figure out how to get a passport. In it, city residents will be asked to answer several important questions: whether they have a valid passport, whether they are applying for it for the first time, what type of document they need, and also provide other information. As a result, a personal instruction will be generated with detailed information on how to apply for and receive a passport. Links to all the necessary services of the mos.ru portal will also be available here. For example, the user will be able to go to an appointment at the police department and the government services center “My Documents” to submit an application via the cryptobiocabina. To track the readiness of the document, a direct link to a special service on the website of the Ministry of Internal Affairs of the Russian Federation is provided.
If a person is applying for a passport for the first time, the survey will help him choose the type – old or new. In the information prompts, the user will receive detailed information about the validity period of each type of document, the amount of the state fee, the features of registration and other nuances that are important to consider. For example, about the time it takes for the document to be ready after submitting the application.
In addition, the special project page contains answers to the most common questions about obtaining a passport. Here you can find out why you might need a passport, how to restore it if it is lost or stolen, and whether you need to change the document if you change your last name, first name, or patronymic. More detailed information is contained in the instructions, links to which are collected in a separate block.
To access the special project page, you need tocatalog of services select the “Documents” section, the “Personal documents” subsection and click on “How to apply for a passport in Moscow”. The interactive map, information materials and survey presented in the special project are available to users without authorization on mos.ru. To register for an application through the portal, you will need a standard or full account.
The mos.ru portal is the core of the capital’s digital ecosystem. It gives Muscovites access to a variety of online opportunities. Today, over 450 services are available on the portal. Here, users can manage their personal profile, receive electronic services, learn news about important city innovations, and switch to other capital portals and applications. How noted Sergei Sobyanin, last year Muscovites used the services of the mos.ru portal more than 852 million times.
The creation, development and operation of the e-government infrastructure, including the provision of mass socially significant services, as well as other services in electronic form, corresponds to the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital Public Administration”.
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