MIL-OSI Russia: Implementation of artificial intelligence in the organization: what effects do employees note

Translartion. Region: Russians Fedetion –

Source: State University Higher School of Economics – State University Higher School of Economics –

“The impact of AI on the labor market is a relevant topic that has been little studied in Russia. In our study, we used unique data from a survey of AI-using organizations, allowing us to analyze the effects of AI implementation taking into account the characteristics of organizations and the parameters for implementing these technologies,” the authors note.

Overall, the implementation of AI technologies has resulted in an increase in the quality of products or services (in 54.3% of user organizations), an increase in the efficiency of business processes (51%), and labor productivity (45%). More than a quarter of AI-using companies (27.6%) reported an increase in labor safety. The least common impacts of AI on the work of organizations were a decrease in the number of employees (10%) and labor costs (9.4%).

Most often, organizations use AI in marketing and sales (55.9%) and organizational management (39.9%), less often in working with personnel (16.5%), logistics and transportation (17.4%).

Visual data processing technologies are the most popular in all types of economic activity, except for activities in the field of information and communication, where text processing technologies are more widespread.

In total, 69.2% of user organizations participating in the survey used visual data processing technologies. Text processing technologies are used by 48.7% of respondents, and audio data processing technologies are used by 46.3%. “Four AI technologies are used by 11.3%, three by 14.6%, two by 20.1%, but a separate class of AI technologies is in demand at the majority of organizations (45.1%),” the study notes.

“While more and more organizations are adopting AI technologies, many are still in their early stages of AI integration,” the authors write.

Researchers have found that various effects on labor have a significant relationship with different characteristics of organizations and the implementation of AI. For example, the implementation of all types of AI technology (except for visual data processing) in all business processes in which AI is implemented (except for security) leads to an increase in labor productivity in the organization. At the same time, the effect, unlike others, turned out to be more typical for large organizations.

Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.

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