The Government has today (Wednesday 28 May 2025) confirmed the reappointment of Nigel Railton as Chair of Post Office Limited following a year in post as interim chair. 

Since being appointed in May 2024, Nigel Railton has provided stable and considered leadership as the Post Office seeks to right to wrongs of the Horizon IT scandal and works to transform vital services for millions of customers. 

This includes announcing his vision to deliver a New Deal for Postmasters, which aims to increase overall annual postmaster remuneration by £250 million, give a greater role to postmasters in the day-to-day operations of the business and provide an enhanced package of support from Post Office such as training and systems support. 

To recognise the ongoing transformation and the importance of stable leadership at the Post Office, ministers have appointed Railton on a permanent basis with his contract set to run until May 2028. 

On confirming the appointment, Post Office Minister Gareth Thomas said:  

Nigel Railton has been a steady hand guiding Post Office over the last year, providing a clear direction for the future of the organisation and certainty to postmasters.  

I’m pleased to see him appointed on a permanent basis and I look forward to working closely with him and the leadership team to deliver a better Post Office for customers and postmasters alike.

Nigel Railton, Post Office Chair, said: 

I feel honoured to have my tenure as Chair of the Post Office extended. In the past year, we have begun the necessary work to transform this vital national institution and deliver a ‘New Deal for Postmasters’.  

I look forward to collaborating with my Board colleagues, many of whom have recently joined and have brought expertise in the fields of technology, government, and organisation transformation, as well as two new serving Postmaster Non-Executive Directors.

Together as a Board, working closely with the new CEO and Executive team at the Post Office, I am determined to deliver increases to postmaster pay and strengthen their voice at the centre of decision-making at the Post Office.