Translation. Region: Russian Federal
Source: Moscow Government – Government of Moscow –
The platform “Myryadom.online” annually conducts more than 10 thousand consultations. Specialists City Psychological and Pedagogical Center capital Department of Education and Science They respond to requests from Muscovites, offer relevant self-help techniques and advise on how to overcome difficulties.
“Myryadom.online” is a capital-based psychological support platform for schoolchildren, college students and their parents. You can get support from specialists remotely — free and anonymous. To do this, just call by phone, write in the chat or send an email. This year, the platform was updated: its functionality has become more convenient and understandable. In addition, a section with useful materials has appeared. It contains self-help techniques and answers to frequently asked questions,” the press service of the Moscow Department of Education and Science said.
In the new section, some of the topics are designed as comics, where characters discuss unrequited love, dreams of the future and quarrels with friends, and also teach how to cheer yourself up. The site offers selections of books and films with recommendations from experts. They are suitable for family viewing, as well as for relaxing with friends or independent leisure. After viewing, users can discuss their impressions and emotions in a chat with a psychologist.
“Consultations are conducted by qualified psychologists with real work experience: each of them has not only undergone professional training, but also conducted face-to-face consultations. The specialists have years of practice and a special understanding of developmental psychology. Young Muscovites turn to them with various issues, including difficulties in communicating with peers and parents, worries about their future profession, difficulties with academic performance at school, and others,” noted Anastasia Kuznetsova, director of the City Psychological and Pedagogical Center.
On the platform, children can also communicate with the chatbot Boris, who helps them understand themselves, learn to set boundaries, and cope with emotions. Interaction with him is built like a step-by-step game — the final result of a particular task depends on the decision made. At the same time, you can always return to the previous stage to choose another option and see how the situation changes. However, there are no clearly correct or incorrect answers. Boris teaches various techniques: active listening, psychological flexibility, safe expression of feelings, and much more. The methods do not require special training and are suitable for anyone who wants to improve their communication skills.
In addition to children and teenagers, parents can contact Myryadom.online to discuss, for example, the child’s behavior, anxieties, and experiences. Specialists answer questions about what reactions are age-appropriate, how to build trusting relationships in the family, and how to set goals correctly. If necessary, the psychologist will tell you how to sign up for an in-person appointment.
You can find out more and write to a psychologist on the website “WeAreNearby.online”. The anonymous online chat is open Monday through Friday from 09:00 to 21:00. If you need help at other times, you can call the helpline: 7 800 200-01-22 (124 from a mobile phone).
Informing the capital’s students and their parents about psychological approaches to constructive communication, self-realization and leisure activities helps strengthen family relationships, increase the level of self-esteem and effectiveness of the child, and also corresponds to the goals of the “We are together” national project “Youth and Children”.
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