Source: United Kingdom – Executive Government & Departments
GCA publishes 2024/25 annual report
Read the GCA’s latest annual report.
The GCA has published
During the year covered by the report, Code compliance across the sector improved. According to the GCA’s 2025 annual survey, suppliers experienced fewer Code issues and the large retailers’ average Code compliance also increased. Eight of the retailers improved perceptions of their compliance, including each of the five lowest scoring retailers from 2024.
The report covers the GCA’s work during 2024/25 to prevent potential Code breaches and ensure that the 14 retailers treated their suppliers fairly and lawfully. The issues that the GCA tackled included ensuring:
- Suppliers are paid on time including by challenging issues with the retailers’ goods-in processes. The proportion of suppliers reporting having experienced a delay in payments fell from 14% to 11% in the 2025 survey.
- Cost price increases and decreases are negotiated fairly. There was a drop from 16% to 14% in the proportion of suppliers highlighting issues with a retailer’s handling of a request for a cost price increase.
- The large retailers are clearly communicating to suppliers about their change programmes, such as the introduction of new systems to provide more accurate forecasts or improve goods-in processes.
The annual report fulfils the GCA’s statutory reporting requirements, providing an update on its financial position.
Further information
Provide evidence confidentially to the GCA’s investigation into Amazon
Register to attend the GCA annual conference on 30 September 2025
See the GCA’s 2025 annual survey results
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