The HS2 independent Construction Commissioner’s report provides an update on issues raised in his previous report and comments on matters which may have an impact on future numbers of complaints.

The independent Construction Commissioner’s role is to mediate and monitor the way in which HS2 Ltd manages and responds to construction complaints. The Construction Commissioner will mediate any unresolved construction related disputes between HS2 Ltd and individuals or bodies, and provides advice to members of the public about how to make a complaint about construction.