The CMA has responded to the MCS’s consultation on proposed changes to its requirements for financial protection.    

The CMA’s response was informed by its work looking at consumer protection in the green heating and insulation sector – in particular the good practice principles for standards bodies, together with its findings on the effectiveness of the standards landscape and its update on the standards landscape.

In summary, the CMA’s response welcomes MCS’s intention to strengthen the financial protections that its certified installers provide to customers.  

It sets out the CMA’s view that, in principle, a number of the changes proposed by MCS to its minimum requirements for approved financial protection products could help to address gaps in existing protections previously highlighted by the CMA.  

The CMA response also encourages other standards bodies to continue to review their financial protection mechanisms to ensure they are fit for purpose, and to make any changes needed.