Paula Sussex CBE has been confirmed as the Parliamentary and Health Service Ombudsman (PHSO), from 26 June 2025.

Sussex is moving from her role as the Chief Executive of digital identity services provider, OneID and has previously held high-profile roles as Chief Executive at the Student Loans Company and the Charity Commission. 

In accordance with Section 1 of the Parliamentary Commissioner Act 1967 and Section 1 of the Health Service Commissioners Act 1993, the appointment will be for a fixed term of five years, with the possibility of a two-year extension.