The Government Property Agency (GPA) has confirmed the appointment of Carly Ersser as its Workplace Services Director, solidifying her crucial role in shaping the future of Civil Service workplaces.

Carly joined the agency as interim director in November last year, following 12 years at HM Treasury leading change programmes, workplace experience and multi-site facilities.

She will play a pivotal role at the GPA in transforming how the Civil Service operates by leading a team managing modern, efficient, and sustainable office environments across His Majesty’s Government. Carly will continue to lead initiatives that contribute significantly to halving carbon emissions from government offices and achieving net zero goals, reflecting a strong commitment to environmental standards within the public sector property portfolio.

Mark Bourgeois, the GPA’s CEO, said:

I am delighted to welcome Carly as a permanent member of the GPA team. She brings great insight from a GPA client perspective and has shown real passion in championing excellence in service delivery with a transformation mindset. Her appointment is an important milestone in the continued stabilisation and improvement at the GPA, as we work with departmental partners to support delivery of the government missions.

The Director of Workplace Services focus is on creating great places to work for civil servants across the UK, ensuring excellence in workplace experience. Carly’s confirmed leadership carries significant responsibility for the performance, security, and safety of the GPA’s operational estates functions, underpinning the agency’s reputation for managing a secure and effective government office portfolio.

She said:

I’m proud to be appointed as Workplace Services Director, and am pleased to officially continue driving forward our commitment to delivering exceptional services across the government office estate. I look forward to building on the partnerships with our clients and customers to meet evolving needs, and to strengthening our collaboration with our strategic partners and suppliers to ensure we continue to provide great places to work for civil servants.

For media enquiries, email: pressoffice@gpa.gov.uk