Translartion. Region: Russians Fedetion –
Source: Moscow Government – Government of Moscow –
Moscow is considered one of the smartest cities in the world. The capital uses information technology for the comfortable life of its citizens, allowing them to solve important issues in a couple of clicks.
One example is the platform “Electronic House”. It has become a convenient tool for managing an apartment building, thanks to which residents can quickly contact management company And neighbors, to conduct general meeting of owners(OSS) and much more. The platform’s experts have identified the advantages of the “Electronic House” for residents of the capital.
General meeting of owners
At the general meeting of owners, residents discuss important issues – for example, they vote for the installation of a barrier and a video intercom, elect a house council and its chairman, decide to change the security. In 2024, about 11 thousand meetings were held in the “Electronic House”. If voting online is inconvenient, then owners can fill out paper ballots. All votes will be counted – the meeting administrator (at the first general meeting of owners, this role is performed by the initiator, and subsequently the owners elect him to this position) will collect ballots from the participants and enter them into the system.
For convenience, the platform has been created special page, where you can learn about the benefits of holding meetings in the system. Here you can also find examples of a bulletin and minutes, recommendations and step-by-step instructions that will help you organize a meeting.
Muscovites will be able to participate in the life of their home even during the New Year holidays with the Electronic Home platform“Electronic House” made general meetings of owners more transparent
Troubleshooting
In the “Applications” section of the “Electronic House” platform, residents can report the need to fix problems in the house and the surrounding area, including a damaged front door, a faulty lock, uncleaned territory, and others. The topic of the message can be entered in the search bar or selected from the catalog. Residents can also use the “Topical Topics” block, which displays the most popular requests over the past 30 days. Users have full control over the progress of the request – for example, they can see the status and performers in the card.
In the “Applications” section, platform participants can leave a request for paid services, such as connecting household appliances to the power grid, a dishwasher to the water supply system, or replacing a faucet.
Quick resolution of issues
On the Electronic House platform, residents of apartment buildings communicate directly with specialists management organization. They get answers online to questions for which there is no topic in the “Applications” section – for example, how to replace a gas stove with an electric one or get access to a video recording in the entrance. You can even ask to install a squirrel feeder.
To send a message, select the “Management Organization” section in the menu on the left side of the screen and click the “Create a request” button. Users of the application simply select the “My Home” section on the main page, click the “House Management” button and then “Requests to the Management Organization”.
Major repairs
Users of the Electronic House platform communicate directly with the Capital Repairs Fund (CRF) and quickly learn about planned and ongoing work in the building. You can send a question to the CRF from the main page of the website and the application of the Electronic House platform. To do this, click the “Capital Repairs Question” button in the “Popular” section and select a topic – for example, about the work schedule or the repair deadline. You can also leave a message in the “Capital Repairs” category of the “My Home” section. It should be noted that only users who have confirmed their ownership in their personal account will be able to send a question on the mos.ru portal, residents registered at the address, payers single payment document or residents with basic or advanced guest access.
Comments from FKR specialists are sent to your personal account. They are available in the “Major Repairs” category of the “My Home” section. Communication takes place in a chat format, where all questions and answers are visible. In the event of inactivity, the chat is closed five days after the last answer is received.
In addition, in the section “My home”the user can view the status of capital repairs (current, planned, completed). There he will also find the registry number of the contract for their implementation and information about the contractor.
Digital Assistant: How the Electronic House Platform Makes Life Easier for Muscovites
Only real neighbors: reliable common house chat on the platform
The chat on the Electronic House platform is a closed group where neighbors discuss important aspects of life at home and exchange useful information. For example, they warn about noisy work, discuss the need to hold a general meeting of owners, or ask to borrow a stepladder for a couple of hours. There are no strangers in the chat, since only users of the platform with confirmed address on the mos.ru portal, as well as the owners enhanced guest access.
In addition to communicating in the common house chat, users have the opportunity to contact neighbors registered on the platform, knowing only their apartment number. To use this function, you need to log in to the website or in the Electronic House application using account any level on mos.ru. Then you need to check the availability of the required address (it must be confirmed) in the profile and select the “My neighbors” tab in the “Popular” section and the menu on the left on the site or on the main page – in the application. Then in the line that appearsYou must enter the number of the apartment you need.
Platform “Electronic House”started work in November 2020. The project is being developed by the State Institution “New Management Technologies” together with Department of Information Technology of the City of Moscow.
The creation, development and operation of the e-government infrastructure, including the provision of mass socially significant services, as well as other services in electronic form, corresponds to the objectives of the national project “Data Economy and Digital Transformation of the State”and the regional project of the city of Moscow “Digital Public Administration”.
Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.
Please Note; This Information is Raw Content Directly from the Information Source. It is access to What the Source Is Stating and Does Not Reflect
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