Source: US Federal Emergency Management Agency
Headline: FEMA Strives to Leave No One Behind
FEMA Strives to Leave No One Behind
FEMA customer service teams are calling applicants with disabilities to provide personal assistance as part of the agency’s commitment to ensure disaster recovery resources are available to everyone who was affected by Tropical Storm Helene
Disasters are traumatic for everyone including the 20% of Americans who have some form of physical, mental health, sensory, intellectual or cognitive disability
A disaster can take away the key components that enable people with disabilities or access and functional needs to live independently or to communicate with others
Tennesseans in Carter, Cocke, Greene, Hamblen, Hawkins, Johnson, Unicoi and Washington counties who have applied for FEMA assistance may receive a call, text or email from the customer service team
Calls and texts may come from an unknown number
Applicants are encouraged to answer these calls
Beware of fraud calls — only FEMA knows an applicant’s nine-digit application number
FEMA representatives can provide this number to verify it is a legitimate FEMA call
FEMA is reviewing applications and reaching out to survivors who may benefit from an additional level of assistance
FEMA is working to be proactive in meeting the needs of the whole community, including survivors who are experiencing barriers in their recovery
The specialists ensure that all survivors, particularly those with additional needs, receive the assistance they need to rebuild and recover
The specialists are also reaching out to learn about disability-related needs such as medical support assistance, medical equipment repairs, or replacement of assistive technology lost or damaged during the Sept
26-30 storms
Remember that help from FEMA is just a phone call away
Survivors can get answers from trained specialists at the FEMA Helpline at 800-621-FEMA (3362)
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Tue, 03/25/2025 – 12:51