Category: Business

  • MIL-OSI Global: Trump’s executive order to dismantle the Education Department was inspired by the Heritage Foundation’s decades-long disapproval of the agency

    Source: The Conversation – USA – By Fred L. Pincus, Emeritus Professor of Sociology, University of Maryland, Baltimore County

    The Heritage Foundation flag flies over its building on July 30, 2024, in Washington, D.C. Andrew Harnik/Getty Images

    President Donald Trump issued an executive order on March 20, 2025, that calls for closing the U.S. Department of Education.

    The president needs congressional approval to shutter the department. The order, however, directs Education Secretary Linda McMahon to “take all necessary steps to facilitate the closure of the Department of Education and return authority over education to the States and local communities while ensuring the effective and uninterrupted delivery of services, programs, and benefits on which Americans rely.”

    The executive order reflects many recommendations from the Heritage Foundation’s Project 2025, a conservative political initiative to revamp the federal government. But it’s worth noting that the foundation’s attempt to abolish the Education Department goes back more than 40 years.

    The think tank first called for limiting the federal role in education in 1981. That’s when it issued its first Mandate for Leadership, a book offering conservative policy recommendations.

    As a sociology professor focused on diversity and social inequality, I’ve followed the Heritage Foundation’s efforts to eliminate the Department of Education since 1981. Although the idea didn’t garner enough support 44 years ago, the current political climate makes conditions more favorable.

    Mandate 1981

    In its 1981 mandate, the Heritage Foundation struck now-familiar themes.

    Its education policy recommendations included closing the Department of Education and “reducing its controls over American education.”

    Additionally, the think tank called on lawmakers to repeal the 1965 Elementary and Secondary Education Act, which provides federal funding for disadvantaged students in K-12, so that “the department’s influence on state and local education policy and practice through discretionary grant authority would disappear.”

    And the Heritage Foundation called for ending federal support for programs it claimed were designed to “turn elementary- and secondary-school classrooms into vehicles for liberal-left social and political change …”

    The Heritage Foundation building is seen on July 30, 2024, in Washington, D.C.
    Andrew Harnik/Getty Images

    Education experts disputed these proposed reforms just a few years later.

    Four educational task forces, composed mainly of educators, corporate executives and politicians, published reports on education in 1983. All four reports were critical of the more liberal education policies of the 1960s and 1970s – such as an emphasis on student feelings about race, for example, rather than a focus on basic skills.

    But they all saw the need for a strong federal role in education.

    The four reports blamed the U.S. educational system for losing ground to Japan and Western Europe. And all called for more required courses rather than the “curriculum smorgasbord” that had become the norm in many public schools. They all wanted longer school days, longer school years and better-trained teachers.

    Nevertheless, President Ronald Reagan tried unsuccessfully to abolish the Department of Education in 1983.

    Project 2025

    Jumping ahead more than 40 years, Project 2025 reflects many of the main themes the Heritage Foundation addressed in the 1981 mandate. The first line of Project 2025’s chapter on education states: “Federal education policy should be limited and, ultimately, the federal Department of Education should be eliminated.”

    The charges of leftist indoctrination have expanded. Now, conservative advocates are calling to eliminate anything that has to do with diversity, equity and inclusion, or DEI.

    Other executive orders that Trump has signed reflect these attitudes.

    For example, they call for defending women from “gender ideology extremism” and eliminating “radical” DEI policies.

    According to Project 2025, school choice – which gives students the freedom to choose schools that best fit their needs – should be promoted through tuition tax credits and vouchers that provide students with public funds to attend private school. And federal education programs should either be dismantled or moved to other federal departments.

    Current political climate

    In the 1980s, the Heritage Foundation was seen as part of the New Right, a coalition that opposed issues such as abortion, homosexuality and affirmative action. The GOP’s alliance with conservative evangelical Christians, mobilized by advocacy groups such as Jerry Falwell’s Moral Majority, was picking up steam, but it was still seen as marginal.

    By 2025, things have moved significantly to the right.

    Conservative Republicans in Congress view the Heritage Foundation as an important voice in educational politics.

    The far right is emboldened by Trump after his Cabinet appointments and pardons of Jan. 6 rioters.

    And Christian Nationalism – the belief that the United States is defined by Christianity – has grown.

    Paul Dans, director of the Heritage Foundation’s Project 2025, speaks at the National Conservative Conference in Washington, D.C., on July 10, 2024.
    Dominic Gwinn/Middle East Images/AFP via Getty Images

    Trump’s executive order does not abolish the Education Department. He needs congressional approval to do that.

    But he has already weakened it. His administration recently canceled nearly $900 million in contracts at the Institute of Education Sciences, the independent research arm of the Education Department.

    Despite public reluctance to eliminate the department – in February, 63% of U.S. residents said they opposed its elimination – it looks like Heritage Foundation influence could cause significant damage, with the additional firing of staff members and the reduced distribution of funds.

    McMahon sent a directive to department employees in early March calling the dismantling of their agency a “final mission.”

    Fred L. Pincus does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

    ref. Trump’s executive order to dismantle the Education Department was inspired by the Heritage Foundation’s decades-long disapproval of the agency – https://theconversation.com/trumps-executive-order-to-dismantle-the-education-department-was-inspired-by-the-heritage-foundations-decades-long-disapproval-of-the-agency-250605

    MIL OSI – Global Reports

  • MIL-OSI Canada: The Government of Canada invests over $107 million to help stop gun violence and fight crime in Québec

    Source: Government of Canada News

    March 21, 2025 – Ottawa, ON

    Today, the Honourable David McGuinty, Minister of Public Safety and Emergency Preparedness, announced that the Government of Canada is investing $107.3 million to fight crime in Quebec. This includes $84.8 million through the Gun and Gang Violence Action Fund and up to $22.5 million in federal support until 2027 to bolster Quebec’s participation in the National DNA Data Bank – an essential tool to solving crimes.

    Combatting gun violence

    The $84.8 million, through to 2028, supports efforts by community organizations and law enforcement to combat gun violence and keep our communities safe. This announcement will ensure the renewal and implementation of promising initiatives in crime prevention, crime repression and the development of knowledge and skills on the subject in Quebec. These initiatives target both the use of armed violence to support the activities of organized crime groups, and the more erratic use of violence resulting from conflicts between rival gangs. This investment builds on the success of the Initiative to Take Action Against Gun and Gang Violence (ITAAGGV), announced in 2017, which provides federal support to provinces and territories who then distribute the funding to where it has the biggest impact on reducing gun violence.

    The ITAAGGV is a central part of the government’s plan to fight crime and keep Canadians safe. It includes investing in the men and women who protect our borders, building capacity to further strengthen our cooperation with the United States to fight gun smuggling, developing knowledge informing major changes to strengthen our firearms legislation, as well as support for prevention and enforcement efforts.

    Enhancing forensic capacity

    The funding of up to $22.5 million through to 2027 for the National DNA Data Bank will help law enforcement across Canada identify suspects, persons of interest and victims through DNA matches. This investment builds on existing federal funding of $3.45 million annually, provided through Public Safety Canada’s Biology Casework Analysis Contribution Program and will go toward boosting forensic lab capacity, purchasing new equipment and hiring more staff. These enhancements are expected to result in an increase in the number of DNA profiles uploaded to the national data base each year, strengthening criminal investigations and prosecutions both in the province and across the country. 

    MIL OSI Canada News

  • MIL-OSI USA: Governor Kehoe Announces Three Appointments to the Missouri Sentencing Advisory Commission, Fills One County Office Vacancy

    Source: US State of Missouri

    MARCH 21, 2025

     — Today, Governor Mike Kehoe announced three appointments to the Missouri Sentencing Advisory Council and the appointment of a new Atchison County Treasurer.

    Roye Cole, of Rogersville, was appointed to the Missouri Sentencing Advisory Commission.

    Mr. Cole has served as Sheriff of Webster County since 2008 and has been a certified police officer since 2003. He previously worked as a deputy juvenile officer for the State of Missouri and as a security guard at Drury University. Cole holds a Bachelor of Science in Psychology and Criminology and a Master of Business Administration from Drury University, with expertise in leadership, management, and economics.

    Amanda Grellner, of Linn, was appointed to the Missouri Sentencing Advisory Commission.

    Ms. Grellner has served as the prosecuting attorney for Osage County since 2002. In addition to her prosecutorial work, Grellner has held leadership roles in various organizations such as the Community Health Center of Central Missouri, Missouri Association of Treatment Court Professionals, Rape and Abuse Crisis Service, and the Missouri Association of Prosecuting Attorneys. She holds a bachelor’s degree in political science from the University of Missouri and earned her Juris Doctor from the University of Missouri School of Law.

    Kurt D. Marquart, of Lee’s Summit, was appointed to the Missouri Sentencing Advisory Commission.

    Mr. Marquart is a retired attorney, and has operated a private law practice since 1991. Before practicing law, he served as a Missouri State Highway Patrolman. Marquart is a member of the National Association of Criminal Defense Lawyers, Kansas City Metropolitan Bar Association, Missouri Bar Association, and the Knights of Columbus. He also serves as a director for the Missouri Association of State Troopers Emergency Relief Society (MASTERS). He earned his Bachelor of Science in Law Enforcement from Southeast Missouri State University and his Juris Doctor from the University of Missouri-Kansas City School of Law.

    Tasha Zach, of Rock Port, was appointed as the Atchison County Treasurer.

    Ms. Zach is currently filling the vacant county treasurer position, having been appointed by the county commission in December of 2024. She previously served as an accounts payable deputy and the election deputy in the Atchison County clerk’s office for over nine years. Ms. Zach holds an Office Information Systems Technology certificate from Iowa Western Community College.

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    MIL OSI USA News

  • MIL-OSI: 3D Systems Announces Date of Fourth Quarter and Full Year 2024 Financial Results

    Source: GlobeNewswire (MIL-OSI)

    ROCK HILL, S.C., March 21, 2025 (GLOBE NEWSWIRE) — 3D Systems (NYSE:DDD) announced today it will release its financial results for the fourth quarter and full year 2024 and provide 2025 guidance after the U.S. stock markets close on Wednesday, March 26, 2025. The company will hold a conference call and simultaneous webcast to discuss these financial results and outlook on Thursday, March 27, 2025 at 8:30 a.m. Eastern Time.

    Fourth Quarter and Full Year 2024 Financial Results Conference Call
    Date: Thursday, March 27, 2025
    Time: 8:30 a.m. Eastern Time
    Listen via webcast: www.3dsystems.com/investor
    Participate via telephone: 201-689-8345

    The webcast replay will be available approximately two hours after the end of the conference call at www.3dsystems.com/investor.

    About 3D Systems
    More than 35 years ago, 3D Systems brought the innovation of 3D printing to the manufacturing industry. Today, as the leading Additive Manufacturing solutions partner, we bring innovation, performance, and reliability to every interaction – empowering our customers to create products and business models never before possible. Thanks to our unique offering of hardware, software, materials, and services, each application-specific solution is powered by the expertise of our application engineers who collaborate with customers to transform how they deliver their products and services. 3D Systems’ solutions address a variety of advanced applications in healthcare and industrial markets such as medical and dental, aerospace & defense, automotive, and durable goods. More information on the company is available at www.3dsystems.com.

    The MIL Network

  • MIL-OSI: Silvaco Announces Departure of Chief Financial Officer

    Source: GlobeNewswire (MIL-OSI)

    SANTA CLARA, Calif., March 21, 2025 (GLOBE NEWSWIRE) — Silvaco Group, Inc. (Nasdaq: SVCO) (“Silvaco” or the “Company”), a provider of TCAD, EDA software and SIP solutions that enable semiconductor design and digital twin modeling through AI software and innovation, today announced that Chief Financial Officer, Ryan Benton, has resigned, effective April 11, 2025, to pursue a new career opportunity  outside of the semiconductor design industry. Mr. Benton will assist the Company to ensure a successful transition of his responsibilities prior to his departure. His resignation is not the result of any disagreement regarding the Company’s operations, accounting, or other policies or practices.

    Effective upon Mr. Benton’s resignation, Dr. Babak Taheri, Chief Executive Officer of the Company, will assume the roles of principal financial officer and principal accounting officer on an interim basis. Keith Tainsky, who leads the Company’s Financial Planning and Analysis function, will report directly to Dr. Taheri as Interim Chief Financial Officer upon Mr. Benton’s departure. Mr. Tainsky has held CFO and finance leadership positions at public and private companies in the semiconductor industry, including Exar Corporation and Amkor Technology. He joined Silvaco in 2023 and has been instrumental in the Company’s financial and business functions, including strategic planning, financings, mergers and acquisitions, and investor relations. In addition, Sherry Lin, Corporate Controller, will report directly to Dr. Taheri. She joined Silvaco in November 2023 and has been instrumental in leading the Company’s accounting and public company reporting function, preparation of periodic reports filed with the Securities and Exchange Commission, and establishing the Company’s internal controls over financial reporting.

    Silvaco has begun the process of engaging a search firm to assist in identifying Mr. Benton’s replacement.

    “On behalf of our employees and Board of Directors, I want to thank Ryan for his leadership and contributions to the financial management and strategic direction of the Company. We wish him much success in his future endeavors,” said Silvaco CEO Babak Taheri. “I have the utmost confidence in Keith’s ability to lead our finance organization and ensure a seamless transition. Keith’s experience and deep understanding of our financial operations will be instrumental as we enter a new chapter for the company.”

    “It has been a privilege to serve on Silvaco’s leadership team, and I am proud of our accomplishments,” said Mr. Benton. “The dedicated team at Silvaco is well-positioned to continue executing on its strategic vision to create shareholder value.”

    In addition to announcing the Chief Financial Officer transition, the Company today reaffirmed its previously disclosed guidance for the first quarter and full year fiscal 2025, as provided in the Company’s press release issued on March 5, 2025. The Company expects to report first quarter fiscal 2025 results on May 7, 2025.

    Safe Harbor Statement
    This press release contains forward-looking statements based on Silvaco’s current expectations. The words “believe”, “estimate”, “expect”, “intend”, “anticipate”, “plan”, “project”, “will”, and similar phrases as they relate to Silvaco are intended to identify such forward-looking statements. These forward-looking statements reflect the current views and assumptions of Silvaco and are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.

    These forward-looking statements include but are not limited to, statements regarding our future operating results, financial position, and guidance, our business strategy and plans, our objectives for future operations, our development or delivery of new or enhanced products, and anticipated results of those products for our customers, our competitive positioning, projected costs, technological capabilities, and plans, and macroeconomic trends.

    A variety of risks and factors that are beyond our control could cause actual results to differ materially from those in the forward-looking statements including, without limitation, the following: (a) market conditions; (b) anticipated trends, challenges and growth in our business and the markets in which we operate; (c) our ability to appropriately respond to changing technologies on a timely and cost-effective basis; (d) the size and growth potential of the markets for our software solutions, and our ability to serve those markets; (e) our expectations regarding competition in our existing and new markets; (f) the level of demand in our customers’ end markets; (g) regulatory developments in the United States and foreign countries; (h) changes in trade policies, including the imposition of tariffs; (i) proposed new software solutions, services or developments; (j) our ability to attract and retain key management personnel; (k) our customer relationships and our ability to retain and expand our customer relationships; (l) our ability to diversify our customer base and develop relationships in new markets; (m) the strategies, prospects, plans, expectations, and objectives of management for future operations; (n) public health crises, pandemics, and epidemics and their effects on our business and our customers’ businesses; (o) the impact of the current conflicts between Ukraine and Russia and Israel and Hamas and the ongoing trade disputes among the United States and China on our business, financial condition or prospects, including extreme volatility in the global capital markets making debt or equity financing more difficult to obtain, more costly or more dilutive, delays and disruptions of the global supply chains and the business activities of our suppliers, distributors, customers and other business partners; (p) changes in general economic or business conditions or economic or demographic trends in the United States and foreign countries including changes in tariffs, interest rates and inflation; (q) our ability to raise additional capital; (r) our ability to accurately forecast demand for our software solutions; (s) our expectations regarding the outcome of any ongoing litigation; (t) our expectations regarding the period during which we qualify as an emerging growth company under the JOBS Act and as a smaller reporting company under the Exchange Act; (u) our expectations regarding our ability to obtain, maintain, protect and enforce intellectual property protection for our technology; (v) our status as a controlled company; (w) our use of the net proceeds from our initial public offering, and (x) our ability to successfully integrate, retain key personnel, and realize the anticipated benefits of the acquisition of Cadence’s PPC product line.

    It is not possible for us to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results or outcomes to differ materially from those contained in any forward-looking statements we may make. Accordingly, you should not rely on any of the forward-looking statements. Additional information relating to the uncertainty affecting the Silvaco’s business is contained in Silvaco’s filings with the Securities and Exchange Commission. These documents are available on the SEC Filings section of the Investor Relations section of Silvaco’s website at http://investors.silvaco.com/. These forward-looking statements represent Silvaco’s expectations as of the date of this press release. Subsequent events may cause these expectations to change, and Silvaco disclaims any obligations to update or alter these forward-looking statements in the future, whether as a result of new information, future events or otherwise.

    About Silvaco

    Silvaco is a provider of TCAD, EDA software, and SIP solutions that enable semiconductor design and digital twin modeling through AI software and innovation. Silvaco’s solutions are used for semiconductor and photonics processes, devices, and systems development across display, power devices, automotive, memory, high performance compute, foundries, photonics, internet of things, and 5G/6G mobile markets for complex SoC design. Silvaco is headquartered in Santa Clara, California, and has a global presence with offices located in North America, Europe, Brazil, China, Japan, Korea, Singapore, and Taiwan. Learn more at silvaco.com.

    Investor Contact:
    Greg McNiff
    investors@silvaco.com

    Media Contact:
    Farhad Hayat
    press@silvaco.com

    The MIL Network

  • MIL-OSI: Dime Expands Lending Presence on Long Island

    Source: GlobeNewswire (MIL-OSI)

    HAUPPAUGE, N.Y., March 21, 2025 (GLOBE NEWSWIRE) — Dime Community Bancshares, Inc. (NASDAQ: DCOM) (the “Company” or “Dime”), the parent company of Dime Community Bank (the “Bank”) announced that it has hired Antonia (Toni) Badolato as Senior Vice President and Group Leader. Toni comes to Dime from M&T Bank where she held the position of Senior Vice President, Group Manager.

    “I joined Dime given the organization’s commitment to growing their business lending presence. Dime’s ability to respond to customers quickly, combined with a flat organizational structure is a proven strategy for success. These qualities are key differentiators to win business and grow,” said Toni.

    Stuart H. Lubow, President and Chief Executive Officer of Dime said “Hiring Toni to help drive our growth in business lending is a win for Dime. Toni’s addition is another example of our commitment to our stated goal of diversifying our balance sheet and growing our market share.”

    ABOUT DIME COMMUNITY BANCSHARES, INC.

    Dime Community Bancshares, Inc. is the holding company for Dime Community Bank, a New York State-chartered trust company with over $14 billion in assets and the number one deposit market share among community banks on Greater Long Island (1).

    Dime Community Bancshares, Inc.
    Investor Relations Contact:
    Avinash Reddy
    Senior Executive Vice President – Chief Financial Officer
    Phone: 718-782-6200; Ext. 5909
    Email: avinash.reddy@dime.com

    ¹ Aggregate deposit market share for Kings, Queens, Nassau & Suffolk counties for community banks with less than $20 billion in assets.

    The MIL Network

  • MIL-OSI USA: Hickenlooper, Bennet, Colleagues Call on President Trump to Reverse Illegal Firing of FTC Commissioners

    US Senate News:

    Source: United States Senator for Colorado John Hickenlooper
    WASHINGTON – U.S. Senators John Hickenlooper and Michael Bennet, along with 26 of their Senate colleagues, recently called on President Trump to reverse the illegal firing of Commissioners Rebecca Kelly Slaughter and Alvaro Bedoya from the Federal Trade Commission (FTC).
    “This action contradicts long standing Supreme Court precedent, undermines Congress’s constitutional authority to create bipartisan, independent commissions, and upends more than 110 years of work at the FTC to protect consumers from deceptive practices and monopoly power,” the senators wrote. 
    “We urge you to rescind these dismissals so the FTC can get back to the people’s work.”
    On Tuesday, the Trump administration fired two Democratic FTC commissioners, violating the independence of the agency, which was established in 1914 to enforce consumer protection and antitrust laws. In 2024 alone, the FTC returned $337.3 million to consumers.
    The FTC consists of five commissioners, each nominated by the president and confirmed by the Senate. Historically, no more than three commissioners can be from the same political party. Longstanding Supreme Court precedent protects FTC commissioners from being fired by the president over policy disagreements.
    Hickenlooper serves as Ranking Member of the Senate Committee on Commerce, Science, and Transportation subcommittee on Consumer Protection, Technology, and Data Privacy, which oversees the FTC. 
    Hickenlooper recently condemned the firings on Twitter/X saying: 
    “Firing two FTC commissioners without cause is illegal and threatens consumers. It puts the FTC’s independence and ability to protect Americans at risk. This sets a dangerous precedent that could raise costs for consumers.”
    Full text of the letter is available HERE and below:
    Dear President Trump,
    On March 18, 2025 you announced your intention to fire Commissioner Slaughter and Commissioner Bedoya from the Federal Trade Commission (FTC). This action contradicts long standing Supreme Court precedent, undermines Congress’s constitutional authority to create bipartisan, independent commissions, and upends more than 110 years of work at the FTC to protect consumers from deceptive practices and monopoly power. We urge you to rescind these dismissals so the FTC can get back to the people’s work.
    Congress established the FTC in 1914 as an independent agency made up of bipartisan, multi-member, expert commissioners who are tasked with protecting consumers. In 2024 alone, the FTC used this authority to return more than $330 million to consumers, while simultaneously blocking anticompetitive mergers and challenging monopoly power that can result in higher prices, fewer choices, and less opportunity for American consumers, workers, and small businesses. The FTC has consistently carried out this mandate as a bipartisan commission under Republican and Democratic administrations. 
    When establishing the FTC, Congress lawfully exercised its power to establish a bipartisan, multi-member, expert commission and to shield that commission from political pressure by allowing commissioners to serve 7-year terms and limiting the President’s power to remove commissioners only “for inefficiency, neglect of duty, or malfeasance in office.” Under the law, as you are aware, the President retains the sole authority to nominate new commissioners and to appoint the Chair of the Commission. The President may also appoint a new Chair among the sitting commissioners at any time. 
    Ninety years ago, the Supreme Court held that Congress’s authority to create bipartisan, multi-member, expert commissions—and specifically the FTC—“cannot well be doubted” because “it is quite evident that one who holds his office only during the pleasure of another cannot be depended upon to maintain an attitude of independence. . . .” In a 2020 decision involving whether Congress could insulate the single director of the Consumer Financial Protection Bureau (CFPB) from at-will removal by the President, the Supreme Court declined to revisit this precedent, finding important differences between the CFPB and the FTC, including that the FTC has multiple expert members to ensure the Commission retains relevant expertise at all times, that each President can influence the makeup of the Commission by nominating new members and appointing the Chair (as you have already done), and that the Commission is funded through the traditional appropriations process that the President may influence. 
    As such, the structure of the FTC does not undermine executive authority and is well within Congress’s power to establish independent agencies tasked with protecting Americans from harmful business practices, fraud, and outright corruption. As Commissioners duly appointed by the President and confirmed by the Senate, Commissioners Slaughter and Bedoya must be allowed to continue their work at the Commission.

    MIL OSI USA News

  • MIL-OSI United Nations: Security Council Speakers Warn of ‘Gazafication’ of West Bank, Urge Israel to End Illegal Settlements, Occupation

    Source: United Nations General Assembly and Security Council

    Israeli West Bank Operations Aimed at Dismantling Iran’s Terror Networks, Says Delegate

    Speakers in the Security Council today warned of the expansion of illegal settlements in the West Bank and its “Gazafication” amid Israel’s ongoing counter-terrorism operations, which its representative described as efforts to dismantle Iran’s terror networks.

    “The relentless expansion of Israeli settlements is dramatically altering the landscape and demographics of the occupied West Bank, including East Jerusalem, presenting an existential threat to the prospect of a contiguous, viable, independent Palestinian State,” said Sigrid Kaag, United Nations Special Coordinator for the Middle East Peace Process ad interim.  Presenting the latest Secretary-General’s report on the implementation of Security Council resolution 2334 (2016) — a measure calling on Israel to “immediately and completely cease all settlement activity in the Occupied Palestinian Territory, including East Jerusalem” — she pointed out that settlement activity has nevertheless continued at a high rate, with Israeli planning authorities advancing or approving approximately 10,600 housing units in settlements in the occupied West Bank, including 4,920 in East Jerusalem.

    Demolitions and seizures of Palestinian-owned structures accelerated across the occupied West Bank, including East Jerusalem, she continued, reporting that Israeli authorities demolished 460 structures and displaced 576 people, including 287 children and 149 women, because they did not possess Israeli-issued building permits, which are almost impossible for Palestinians to obtain.  Meanwhile, “alarming levels” of violence continued, with 123 Palestinians, including 6 women and 19 children, killed amidst Israeli forces’ air strikes, operations, armed exchanges and other incidents, she said, adding:  “Most Palestinians were killed in the context of Israeli operations in Area A, including during exchanges of fire with armed Palestinians.”

    Israel’s largest operation in the occupied West Bank since 2002 began on 21 January and has since expanded across the northern West Bank in what Israeli authorities described as a counter-terrorism operation, displacing 40,000 people, she continued.  On 9 February, Israeli operations expanded into Nur Shams Camp in Tulkarem where Israel Defense Forces soldiers shot and killed two Palestinian women, one of whom was pregnant, she said, adding that two Palestinian children were killed by Israeli soldiers in incidents in Jenin and Hebron on 21 February, bringing the total number of children killed to eight across the occupied West Bank since the operation began.  Detailing other developments in the occupied West Bank, including widespread movement restrictions, the arrest of 1,711 Palestinians, settler-related violence in 11 Palestinian towns and villages, and Palestinian attacks against Israelis, she called on both parties to refrain from provocative actions and inflammatory rhetoric, which has, unfortunately continued.

    Echoing the Secretary-General’s observations on the implementation of resolution 2334 (2016), she drew attention to the emptying out of refugee camps in the northern West Bank during Israeli operations.  She also voiced concern that any long-term presence of Israeli security forces in the camps would further undermine the Palestinian Authority and contravene Israel’s obligation to end its unlawful continued presence in the Occupied Palestinian Territory, as affirmed by the International Court of Justice.

    Clear Response Needed at International Conference in June

    “Israel’s goal has always been maximum Palestinian land with minimum Palestinians,” said the Permanent Observer for the State of Palestine, adding:  “Instead of ending its occupation, it is attempting to end the occupied people.”  Pointing to the ongoing genocide in Gaza and the “most massive ethnic-cleansing campaign since 1967” in the northern West Bank, displacing 40,000 Palestinians in weeks, he underscored the need for accountability, emphasizing:  “Confronted with this unprecedented Israeli escalation, there must be an unprecedented escalation of international measures in response.”

    Voicing concern that Israel aims to entrench its occupation, rather than reverse or end it, he spotlighted the International Conference for the Peaceful Settlement of the Question of Palestine and the Implementation of the Two-State Solution in June, hoping it would be a platform for mobilization and action.  “Israel’s intentions have never been clearer.  The international response needs to be equally clear,” he emphasized, calling for “unprecedented decisions by States” to change the course of history.

    Israel’s delegate, denouncing “morally obscene” remarks equating Israeli hostages with Palestinian terrorists “legally arrested by Israel”, said his country had “no choice” but to act decisively, considering Hamas’ rejection of the offer to release the remaining hostages for a continued ceasefire.  It has struck targets with precision, eliminating “arch-terrorists” such as Mahmoud Abu Watfa, head of Hamas’ internal security forces and Issam al-Daalis, head of Hamas’ Government in Gaza.  The group has a choice:  “Come back to the table and negotiate or wait and watch as its leadership falls one by one.”

    His country’s operations in “Judea and Samaria” intend to break down Iran’s terror networks there, he continued, citing 2,000 attempted terror attacks originating there over 11 months.  The Palestinian Authority left the job of “taking care of the terror cells” in [refugee] camps in Jenin and Tulkarm to his country, he said, stressing that terrorists will be given no sanctuary, in Gaza, Judea and Samaria, Yemen or Iran.

    United States Dismisses Passage of Resolution 2334 (2016) as ‘Mistake’

    The United States’ delegate, characterizing the passage of the Council resolution 2334 (2016) as “a mistake”, called on the UN Secretary-General to join the United States in putting pressure on Hamas.  Just as Hamas could end the war by releasing the hostages, Iran “could chose to join the community of nations by ending its support for terrorist proxy groups and providing transparency on its nuclear programme”, she added, reiterating her Government’s support for the Israel Defense Forces and the Palestinian Authority Security Forces in rooting out extremists in Jenin and Tulkarm.  “The future of the Middle East must look different.  Fresh thinking is needed for a better tomorrow,” she added.

    France’s representative, however, stated that the reason evoked by Israel to justify its new massive bombardments does not hold water, and delays in the hostages’ release cannot justify the punishment of the entire people.  Noting that settlements in the West Bank are becoming more violent, with active participation of Israeli security forces, he reiterated that France opposes any annexation in the West Bank or Gaza.  To that end, his Government has been working with all countries to find a mechanism and to use ceasefire as a starting point for resuming dialogue.

    Pakistan’s representative warned that “daily military raids, settler violence and illegal land annexations are part of a systematic effort to ethnically cleanse the Palestinian people in the West Bank,” he said.  The Security Council, and the world community, cannot sit back and watch this ongoing ethnic cleansing.  “A failure to halt this brutal war will unleash the worst instinct of powerful and predatory States,” he said, urging the elected Council members to initiate measures to end “this cruel war”.  Somalia’s delegate called on States to present a united front against forced demographic changes, displacement from Palestinian communities or attempts to annex territories in either Gaza or the West Bank, a point echoed by China’s delegate, who urged Israel to “abandon its obsession with the use of force”.

    Unchecked Settlements Darken Prospect of Palestine’s Statehood

    Many speakers echoed alarm over the threat posed by unchecked settlement activities in the West Bank to the prospects for Palestinian statehood, with the representative of Denmark, Council President for March, who spoke in her national capacity, stating that such developments “rob Palestinians of their land, [and] push them into isolated enclaves, making it virtually impossible to form a connected and viable land for a future Palestinian State”.  Any unilateral attempt to change the geography of the occupied Palestinian territories is unacceptable, she said, stating that some settlements come about through settler violence.  She added:  “We have the frameworks.  What is needed is full implementation of resolution 2334 (2016).”

    “We have been witnessing what many are calling the Gazafication of the West Bank,” echoed Slovenia’s delegate, noting that, not only dights, but also dynamics “remind us of Gaza”.  “The one radical solution is a real peace,” he said, calling for the end of occupation and return of displaced persons.  Pages of history already written, including those contained in the reports of accountability mechanisms, must be a wake-up call for a new chapter to take place, he added.

    Greece’s representative, calling the Arab plan for Gaza’s recovery and reconstruction “a constructive proposal”, deplored the increase of settlement activity in the West Bank, a concern echoed by the representative of the Republic of Korea, who called the ongoing violence and vandalism by Israeli settlers unacceptable.

    On that, the representative of the United Kingdom highlighted three rounds of sanctions on violent settlers and their supporters imposed by his country to bring accountability for abuses of human rights, in the absence of sufficient Israeli action.  “The level of restrictions on Palestinian movement in the West Bank are crippling,” he observed, underscoring the importance of ensuring that religious freedoms are respected, especially during Ramadan.

    Many speakers emphasized the urgent need for progress towards a political solution, including the delegates of Guyana and Panama, with the latter stating that, in the future, Gaza — free from extremist groups, together with the West Bank and East Jerusalem — can be integrated into a territorial and political structure.  Sierra Leone’s representative, also calling for the political process to be revitalized, expressed hope for the recovery and reconstruction of Gaza, guided by the proposal tabled by the League of Arab States in Egypt.

    Noting that the West Bank “risks repeating the Gaza scenario”, the representative of the Russian Federation underscored that what is happening in the West Bank is a “good illustration” that there is no alternative to political solutions.  Israel’s settlement actions are aimed to undermine a two-State solution, he said, adding that, while Israel is using “crude force” to ensure their security, he said it is not surprising that the radical forces are popular among regular Palestinians.  The only sensible alternative is for Israel to return to negotiations, he noted, stating that the Council can and should play a role in this process.

    Algeria’s delegate said that the Israeli occupying Power’s objective in the West Bank is clear:  total sovereignty over it.  Their modus operandi is also well-known:  killing, forced demolition, displacement, dispossession and settlement.  Over 40,000 people have been forcibly displaced in the past two months in the West Bank.  Striking a note of urgency, he asked:  “When will we rise to the level of our obligations and impose respect and implementation for our collective decision to establish a Palestinian State with Al-Quds al-Sharif as its capital?”

    Rounding out the meeting, the representative of Jordan recalled that the Arab League summit held in Cairo at the beginning of the month confirmed the bloc’s rejection of any attempt to displace the Palestinian people from their occupied lands, and approved the Gaza Early Recovery and Reconstruction Plan presented by Egypt.  This is a comprehensive Arab plan, based on joint Egyptian-Palestinian efforts, to organize an international conference on recovery and reconstruction in Gaza, in cooperation with the UN, he said.  Deploring the dangerous escalation in the West Bank and occupied East Jerusalem, marked by recurrent military incursions into Palestinian towns, population displacements and home demolitions, he called on the Council and the international community to address these violations.

    MIL OSI United Nations News

  • MIL-OSI USA: Federal Court Orders Recovery of Nearly $2.3M for Victims of an Online Romance Scam

    Source: US Commodity Futures Trading Commission

    WASHINGTON, D.C. — The Commodity Futures Trading Commission today announced the U.S. District Court for the District of Arizona issued a default judgment against Debiex, a purported digital asset platform. The order, issued March 13, finds Debiex liable for fraud in connection with digital asset commodity trading and misappropriating over $2 million in customers’ funds. [See CFTC Press Release No. 8850-24.]
    The order bans Debiex from trading in any CFTC regulated markets or registering with the CFTC. It also requires Debiex to pay a $221,466 civil monetary penalty and over $2.2 million in restitution.
    As part of the scheme, relief defendant Zhāng Chéng Yáng acted as a money mule when his digital asset wallet was used by Debiex to misappropriate at least one customer’s funds. Zhang is believed to be a Chinese national. By separate order issued on March 12, the court ordered the remaining digital assets in Zhang’s digital asset wallet be returned to the Debiex customer from whom they were fraudulently taken. These digital assets are worth approximately $120,000 before transfer fees.
    “This judgment demonstrates the CFTC’s ongoing commitment to protecting U.S. citizens from online scams,” said Director of Enforcement Brian Young. “I commend Jenny Chapin, Dmitriy Vilenskiy and former Division Deputy Director Joan Manley for their diligent and innovative work on this matter.”
    The CFTC cautions that orders requiring repayment of funds to victims may not result in the recovery of any money lost because the wrongdoers may not have sufficient funds or assets. The CFTC will continue to fight vigorously for the protection of customers and to ensure the wrongdoers are held accountable.
    Case Background
    These orders stem from a complaint filed by the Commission on Jan. 17, 2024, which alleged Debiex operated publicly accessible internet domains, which it used to target victims with a sophisticated fraudulent scheme involving purported digital asset commodity trading. As detailed in the complaint, the scheme involved the coordinated efforts of three groups: (1) “Solicitors,” who contacted customers via at least one U.S.-based social media platform and pretended to befriend or romance the customers to solicit them to open and fund trading accounts with Debiex; (2) “Customer Service,” which purported to set up and service Debiex trading accounts on behalf of the customers; and (3) “Money Mules,” such as, but not limited to, Zhang, whose digital asset wallets were used by Debiex to accept and/or misappropriate customer funds. As further alleged, instead of using the funds to trade on behalf of the customers, as promised, Debiex misappropriated the customers’ digital assets. Unbeknownst to the customers, and as alleged, the Debiex websites merely mimicked the features of a legitimate live trading platform and the “trading accounts” depicted on the websites were a complete ruse. No actual digital asset trading took place on the customers’ behalf.   
    The Division of Enforcement thanks and acknowledges the assistance of the FBI’s Phoenix Office.
    The DOE staff responsible for this case are Jenny Chapin, Dmitriy Vilenskiy, and former CFTC Deputy Director Joan Manley. Additional DOE staff who assisted include Jennifer Diamond, Mary Lutz, and Elizabeth Padgett from the DOE’s International Enforcement Cooperation Unit.    
    * * * * * *
    CFTC’s Efforts in Fighting Online Scams
    The CFTC has issued several customer protection advisories about Romance Frauds | CFTC, which warns users of online dating and social media platforms about an increase in scams that lure victims into sending their money to fraudulent websites that claim to trade foreign currency exchange (forex) contracts, precious metals contracts, and/or digital assets. 
    The CFTC also strongly urges the public to verify a company’s registration with the CFTC at NFA BASIC before committing funds. If unregistered, a customer should be wary of providing funds to that entity.
    Suspicious activities or information, such as possible violations of commodity trading laws, can be reported to the Division of Enforcement via a toll-free hotline 866-FON-CFTC (866-366-2382) or file a tip or complaint online or contact the Whistleblower Office. Whistleblowers are eligible to receive between 10 and 30 percent of the monetary sanctions collected, paid from the Customer Protection Fund financed through monetary sanctions paid to the CFTC by violators of the CEA.

    MIL OSI USA News

  • MIL-OSI USA: M.O.R.E Work Fund ‘elevates’ Boilermaker work

    Source: US International Brotherhood of Boilermakers

    Before the 1980s, Boilermakers were the craft that constructed most elevated water towers in cities and municipalities. That was before nonunion contractors stepped into the market with rock-bottom bids. Now, thanks to the M.O.R.E. Work Investment Fund, Boilermakers are regaining some of that work. And even better, the next five years look promising for additional projects.

    “We had a great portion of that work, and it’s slowly gone away over the last 30 years,” said Local 1 BM-ST Eric Davis. “I don’t even know the last time Local 1 has sent one of our members out who wasn’t a traveler.”

    Ray Moen, a sales manager at CBI Services, is working on a project where Boilermakers are building a water tower for the village of Grayslake, Illinois. Moen said a lot of elevated water tower work used to go union.

    “When some of [the cities] contract low price work, this process is repeated by other cities,” he said. “Since the ’80s it’s been a tough market for a union contractor.”

    But that’s changing. According to Moen, Grayslake wanted a union contractor to do the work. And thanks to the M.O.R.E. Work Investment Fund, the CBI Services bid was competitive enough to secure it.

    “Having an owner that actively wants union labor helps,” Moen said.

    Davis said he gets bid notifications through associations that alert the local of governmental work, and when he saw the request for bids for the water tower, he jumped at the opportunity. Initially he called CBI Services’ labor relations manager to alert him to bid the project. The manager met with engineers and the village, then created a proposal.

    “I do not believe we would have gotten the [Grayslake] job without the help of the M.O.R.E. Fund,” Davis said, noting the M.O.R.E. Work Fund also secured the bid for an elevated water tower in the village of Gardner, Illinois, completed around three years ago.

    Moen said he appreciates the cooperation between CBI Services and Local 1 to find work. “They help us sell the work. They help me see some of the other prospects.” The good news is that union work on elevated towers will continue.

    “I think there’s a lot coming out,” Moen said. “We have a lot with L-1 in the Chicago area. Over the next five years, for elevated water tanks, there’s a lot to look at.”

    That’s work Local 1 apprentice, David Dishman, can get behind. He’s currently working on the Grayslake tower project with around seven travelers, tankies from the National Transient Division, and an operating engineer. He worked nonunion for 10 years, so he’s not new to tank construction. He indentured into the Boilermakers three years ago because he wanted better working conditions, better tools and better benefits, and he said he found all these in the Boilermakers.

    On this job, Dishman’s first elevated tower work, he’s found that working up high comes with unique working conditions. He said it’s essential to be focused and deliberate when working, especially when workers are 150 to 200 feet in the air. “A huge part is communication,” he said. That’s why he appreciates the daily safety meetings. It’s why communication is essential, so everyone can go home at the end of the day.

    Boilermakers are welding and rigging on this project. On a typical day, following the safety meeting, three members stay on the ground working on assembly and sending tools and steel to the top to the rest of the crew. Dishman said there are challenges to elevated work, with the height of the tower being one.

    “We go over safety a lot because it’s always changing,” he said. “Every Wednesday we have a longer safety meeting.” Workers don’t have room for all their tools while working on the tower. If someone needs a tool they didn’t bring to the top, the ground crew needs to send it up. Dishman said it’s essential to think through the day’s work to determine what will be needed before climbing.

    Weather is unpredictable. Moen said if the wind is too high—and it’s always stronger on the tower than on the ground—they might have to shut down. They must be creative with ground assemblies if it’s snowing, raining, or the wind is too high.

    “You’re up 150 feet in the air so you’re really exposed,” he said. To get to the tower, members climb a ladder to reach the first floor before climbing a taller ladder 60 to 75 feet to a manhole that leads to three to five scaffolds. Then Boilermakers climb to the overhead cone ladder, a half oval that attaches at the top, so they can weld the vertical sections.

    When welding the outside of the tower, workers use a derrick—a machine that lifts heavy weights using a long beam with pulleys and cables—that connects to the shaft in the middle.

    “There’s so much going on and so many things that are dangerous,” Dishman said. “All the things that are dangerous on the ground are 10-fold more in the air.”

    Even so, he’s happy to be on the job. He’d heard for years that CBI Services was the “epitome of Boilermaker work.” And now on his first job with CBI Services, he understands why.

    “No one is questioning the need for safety or a need for tools to get the job done. And there’s no need to cut corners to get the job done [with CBI Services],” he said.

    Dishman is looking forward to more tower work in the future. It gives him a sense of pride to know the M.O.R.E. Work Investment Fund is opening the door to work the union hasn’t done for years.

    “It’s something we’ve been wanting to have back, and now we’re getting the chance to get that back,” he said. “It’s a motivating factor to get it done on time and do quality work.” 

    MIL OSI USA News

  • MIL-OSI Global: Heathrow closure: what caused the fire and why did it bring down the whole airport? Expert panel

    Source: The Conversation – UK – By Kirk Chang, Professor of Management and Technology, University of East London

    Heathrow Airport, the busiest airport in Europe, was shut down following a fire at a single electricity sub-station on the night of March 20. The fire at the North Hyde substation in Hayes, about 1.5 miles from Heathrow, seriously disrupted the local area’s power supply, including that of the airport.

    The closure has caused chaos, leaving thousands of passengers stranded. More than 1,300 flights have been affected, according to the plane tracking website Flightradar24. About 120 of these were already in the air.

    Below, a panel of experts offer their insights – and consider the implications of such a major incident. (Elements of this panel were sourced by the Science Media Centre, which published a version here.)


    Power in west London is highly constrained

    Barry Hayes, associate professor in electrical power systems, University College Cork

    It appears that a transformer fire in the North Hyde 275kV substation caused the power outage (videos from the scene clearly show one of the large power transformers ablaze). This is a large electrical substation which supplies the area to the northeast of Heathrow airport as well as the Heathrow airport site. Scottish and Southern Electricity Networks, the local electricity distributor, said 67,000 homes and businesses in the area were cut off overnight as a result of this issue.

    While the North Hyde substation is a very important part of the west London electricity grid, it is generally not expected that this would cause such a big impact at Heathrow airport. There are also dedicated supplies to other parts of the airport site.

    Typically, a critical electricity load such as Heathrow would be served from multiple supply points in the electricity grid, and therefore there would be an option to feed the loads at Heathrow from an alternative supply point. There are some reports that parts of the airport (for example, Terminal 5) have power.

    The exact reasons for such a big impact are unclear at this point, but we do know the North Hyde substation is in a highly constrained area of the UK electricity grid – an area where there has been “a steep increase in the number of new electricity connection requests across west London, driven by new housing developments, commercial investment and datacentres”.

    The UK power grid (as in many developed countries) is generally old or outdated, with many of its components at the end of their anticipated service lifetime and in urgent need of modernisation. These issues may be a factor in the power outage affecting Heathrow. However, it will take some time before the exact causes of this incident are established.

    Weather, ageing equipment or malicious attacks could be to blame

    Chenghong Gu, professor in smart energy systems, University of Bath

    This is a very rare event. Substations are built and operated according to very strict standards, and they are monitored 24/7. There are also many automatic devices in substations like this one to deal with faults.

    A substation has many components including transformers, circuit breakers, an isolator, busbars and measuring equipment. Transformers are the most vulnerable to fire. There is insulation oil in them and in high-temperature, high-pressure situations, they can explode – meaning the insulation oil leaks and can catch fire.

    However, it is very unusual for big substations like this to catch fire. One cause can be extreme weather such as lightning strikes, which could cause extreme high voltage on the equipment. Extreme hot weather together with high demand can also cause transformers to become overheated, thus leading to faults.

    Another factor is the ageing of transformers. The insulation gas can degrade, which could cause an explosion inside a transformer. Or there could be a malfunction of other auxiliary devices such as the insulator, switch gears or circuit breakers inside the substation.

    Other possible causes include a malicious attack on the substation – someone setting fire to it deliberately, for example. Cyber-attacks on IT systems can also cause a malfunction of devices in the substation, leading to fire.

    Serious questions about Heathrow’s back-ups

    Kirk Chang, professor of management and technology, University of East London

    The airport lost power because of the fire – we understand that. But the back-up system didn’t work. It’s difficult to understand how that could happen.

    There are two things we need to look at. Number one is the technical part. Why did the back-up machines not work? Maybe the machines did not have sufficient fuel, or for some reason the system was not linked to the grid. The backup should kick in immediately.

    The second point is more the human side. Who is responsible for the power management, and what intervention strategies were attempted? I would assume they would need a second back-up system if the first fails. It’s very unusual to see both Plan A (the back-up) and Plan B (the back-up to the back-up) not working.

    Usually, a main back-up (Plan A) will supply about 90% of the power the facility usually receives. Whereas Plan B will usually only supply a fraction of the power – maybe 50% or 30%. The reason is that Plan B is usually expensive to maintain all the time. It may be outsourced to a third party – either the power company or a software company which manages their power distribution network.

    Critical infrastructure arguably needs more security

    Paul Cuffe, assistant professor, School of Electrical & Electronic Engineering, University College Dublin

    An airport like Heathrow requires a lot of electricity to operate, equivalent to a large town. As such, it would be typical for it to be given a dedicated connection from the substation at Hayes.

    There is likely a dedicated power line and transformer there that connects the airport to the wider grid. When a major fire severs that link, it will no longer be possible to bring bulk electricity to the airport.

    I would anticipate that a major airport like Heathrow would have some on-site emergency capability to ride through a grid disturbance. I would hope the traffic control tower and runway lights weren’t totally plunged into darkness!

    However, processing planeloads of passengers requires Heathrow in its totality to consume a town’s worth of electricity, and the inability to meet this requirement is probably why the flights had to be cancelled.

    The failure is not overtly abnormal. We can anticipate that, from time to time, substation equipment will fail and downstream power outages will result. But one could argue that a critical piece of national infrastructure like Heathrow deserves special grid connection arrangements to secure its supply of electricity further. For instance, sometimes critical loads like this are fed from two separate substations to provide redundancy when outages happen.

    It is ultimately a political and economic question to determine the right level of capital investment into grid infrastructure to avoid the problems that outages like this cause. Redundant power supplies for an airport the size of Heathrow do not come free.

    Climate change means the grid will face more threats like this

    Hayley J. Fowler, professor of climate change impacts;
    Colin Manning, postdoctoral research associate in climate science; and
    Sean Wilkinson, professor of structural engineering, Newcastle University

    The closure of one of the world’s largest airports due to a failure of just one electricity substation underlines how important it is that critical national energy infrastructure – pylons, substations and so on – keeps functioning. This is only becoming more important as demand for electricity increases, thanks to transport and domestic heating switching to lower-carbon electrified alternatives – notably electric cars and heat pumps.

    Yet the UK’s energy system is facing growing threats from unprecedented risks. We still don’t know what caused the Heathrow fire, but it appears to be unusual in this regard, as threats to energy systems come mainly from extreme weather. In the UK, that tends to mean windstorms, flooding, heatwaves and associated wildfires, and cold spells.

    2024 was the warmest calendar year on record, and the “fingerprints” of climate change are increasingly evident in more intense and frequent extreme weather events. It is crucial to ensure the energy network can handle this weather.

    Gas and electricity operators in the UK have established protocols for managing networks in adverse weather, investing large amounts to protect critical assets. But recent events have exposed vulnerabilities. The storms Arwen and Éowyn left thousands without power for days, underscoring the previous UK government’s admission that the country is underprepared for extreme weather events.




    Read more:
    Heathrow fire shows just how vulnerable UK energy infrastructure is – we’ve simulated the major climate-related risks


    Barry Hayes has an active research collaboration with ESB Networks, and is an academic member of ESB Networks’ Innovation Stakeholder Panel.

    Colin Manning receives funding from UKRI.

    Hayley J. Fowler receives funding from UKRI, NERC, EPSRC, and the EU Horizon 2020 Programme. She is a member of the UK Climate Change Committee and was a member of the Department of Energy Security and Net Zero Science Expert Group (E-SEG) from 2021 to 2025. This article represents her own work and views, not the position of either of these organisations.

    Paul Cuffe has no direct links with the electricity industry in the UK. As an Irish academic, he has had occasional collaborations with Eirgrid, the transmission system operator, and ESB Networks, the distribution network operator. He has received funding as part the ESIPP and NexSys projects; these were co-funded by stakeholders in the Irish energy sector.

    Sean Wilkinson receives funding from EPSRC and DESNZ.

    Chenghong Gu and Kirk Chang do not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and have disclosed no relevant affiliations beyond their academic appointment.

    ref. Heathrow closure: what caused the fire and why did it bring down the whole airport? Expert panel – https://theconversation.com/heathrow-closure-what-caused-the-fire-and-why-did-it-bring-down-the-whole-airport-expert-panel-252834

    MIL OSI – Global Reports

  • MIL-OSI United Nations: Daily Press Briefing by the Office of the Spokesperson for the Secretary-General

    Source: United Nations General Assembly and Security Council

    The following is a near-verbatim transcript of today’s briefing by Farhan Haq, Deputy Spokesman for the Secretary-General.

    **Guest

    Alright.  Good afternoon, everyone.  As you know, tomorrow [22 March] is World Water Day.  I will be joined here shortly by Bhanu Neupane, the Process Coordinator for the UNESCO [United Nations Educational, Scientific and Cultural Organization] World Water Development Report, who will talk to you about the report.

    **Secretary-General’s Travel

    The Secretary-General is about to leave Brussels. Earlier today, he was in Leuven, where he accepted an honorary doctorate given to the United Nations by the universities KU Leuven and UC Louvain.  In his remarks, Mr. [António] Guterres said that by bestowing this honour, the universities are sending a message of support for the mission of the United Nations — a message of solidarity to all those working to make it real — and a message of inspiration for us to keep up the fight.

    He said the universities’ 600th anniversary coincides with a moment of reflection for the United Nations, which marks its own eightieth anniversary as an organization at the epicentre of multilateralism.  Standing here in Europe, the Secretary-General added, we know this same commitment to multilateralism is the beating heart of the European Union – a powerful reminder of our shared responsibility to the world’s most vulnerable people, and proof that isolationism is an illusion, never a solution.

    Turning to the situation in Gaza, the Secretary-General renewed his appeal for the ceasefire to be restored, for unimpeded humanitarian assistance to be reestablished and for the remaining hostages to be released immediately and unconditionally.  His full remarks have been shared with you.

    This afternoon, the Secretary-General also had a meeting with the Prime Minister of Belgium, Bart De Wever.  I believe the readout of this meeting had just been made available. The Secretary-General will be back in the office on Monday morning.

    **Security Council

    Sigrid Kaag, the UN Special Coordinator for the Middle East Peace Process ad interim, briefed the Security Council this morning on Israel and Palestine, and she said that hostages must be released immediately and unconditionally. She strongly condemned the reported ill-treatment of hostages, as well as the fact that there are reasonable grounds to believe that hostages may be subjected to sexual violence and abuse.

    Ms. Kaag unequivocally condemned the widespread killing and injury of civilians and the destruction of civilian infrastructure in Gaza. Nothing can justify the collective punishment of the Palestinian people, she said.  She mourned the UN staff killed in Gaza and strongly condemned the killing of all humanitarian personnel and called for the full investigation of all such incidents.

    The Special Coordinator reiterated her call for a sustained ceasefire and urged the parties to redouble efforts to end human suffering. She rejected the forced displacement of the Palestinian population from any part of the Occupied Palestinian Territory, which would constitute a grave violation of international human rights and humanitarian law.  Ms. Kaag added that the escalation of violence in the occupied West Bank is deeply troubling.  Alongside the rising death toll, Palestine refugee camps in the northern West Bank are being emptied and are sustaining massive infrastructure damage during Israeli operations.

    **Occupied Palestinian Territory

    Turning to Gaza, the Office for the Coordination of Humanitarian Affairs (OCHA) says that as hostilities continue across the Strip, the Israeli closure of all crossings for incoming cargo has entered its twentieth day — the longest shutdown since 7 October 2023.  As a reminder, the crossings were also completely closed for two weeks starting on that date.  This latest closure is having a devastating impact on people already facing catastrophic conditions.  Each passing day further erodes the progress made by the UN and our humanitarian partners during the first six weeks of the ceasefire.

    Beyond the depletion of stocks, OCHA warns that humanitarian operations are now being severely hampered by hostilities.  Civilians, including aid workers, and civilian assets have come under attack.  The UN is seeking concrete assurances for the safety of our staff and operations in Gaza, following the killing of six UN personnel and injury of several others this week, including in the attack on a clearly designated UN compound.  As Tom Fletcher, the Under-Secretary-General for Humanitarian Affairs, said Wednesday, we demand answers on their behalf and for those who continue the work.

    As attacks continue across multiple areas of the Gaza Strip, OCHA warns that the steady flow of trauma injuries is putting even more pressure on an already shattered healthcare system.  Our humanitarian partners estimate that more than 120,000 Palestinians have been displaced once again this week, driven by intensified attacks and new Israeli evacuation orders across the Gaza Strip.  That’s about 6 per cent of the surviving population.  A new evacuation order covering areas in northern Gaza was also issued today, following reports of rocket fire by Palestinian armed groups.

    And turning to the West Bank, OCHA has just released the findings of a rapid survey of movement obstacles across the occupied territory. It recorded nearly 850 checkpoints, gates and other physical obstacles — the highest number documented in any of the 16 surveys OCHA has conducted over the past two decades. In just the past three months, three dozen new movement obstacles have been established — most of them following the announcement of the Gaza ceasefire in mid-January.  Road gates account for a third of all obstacles — and most of them are frequently kept closed.

    Philippe Lazzarini, the Commissioner General of the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA), noted that today marks 60 days since Israeli began its military operations in Jenin Camp in the West Bank.  He said that such large-scale, militarized operations cannot become the new norm in the West Bank.  This trend of escalating violence — which started even before 7 October 2023 — must be reversed.  OCHA adds that it has received just over 4 per cent of the roughly $4 billion required to meet vast needs across the Occupied Palestinian Territory — in the West Bank and Gaza — this year.

    **Democratic Republic of the Congo

    Turning to the Democratic Republic of the Congo, the Office for the Coordination of Humanitarian Affairs reports that clashes continue in parts of North Kivu, South Kivu and Ituri.  In North Kivu Province, fighting continued yesterday in several areas of Walikale Territory, damaging a humanitarian partner’s logistics base and other civilian infrastructure.  We and humanitarian organizations in the area have relocated staff to Kisangani, in the neighbouring Province of Tshopo.

    In South Kivu, people from Burembo and Fizi-Centre have fled fighting among armed groups in several waves since 5 March.  And in Ituri, clashes in the town of Fataki yesterday continued to displace people.  Since 18 March, many humanitarian partners have suspended their activities there due to the ongoing insecurity.  OCHA reiterates that all parties to the conflict must uphold their obligations under international humanitarian law to protect civilians and civilian infrastructure in military operations.

    **Sudan

    Turning to Sudan:  Today, the UN Children’s Fund (UNICEF) has condemned in the strongest terms the looting of vital humanitarian supplies from Al Bashair Hospital in Jabal Awlia in Khartoum.  These supplies are intended to support malnourished children and provide critical healthcare to mothers and newborns.

    The Al Bashir Hospital is one of the last functioning medical facilities in Jabal Awlia.  UNICEF had managed to deliver these critical supplies on 20 December 2024, marking the first successful humanitarian shipment to Jabal Awlia in over 18 months.  The looting of these supplies will compound an already dire humanitarian catastrophe for children and families in the area.  We reiterate our urgent call for an unimpeded humanitarian access to reach children and families in need and we call for the protection of hospitals and other civilian infrastructure in line with international humanitarian law.

    **South Sudan

    Our peacekeeping colleagues in South Sudan have an update on the intensive diplomacy that is under way in the country.  The Special Representative of the Secretary-General and Head of the United Nations Mission in South Sudan (UNMISS), Nicholas Haysom, is working with international and regional partners, including Heads of States, the African Union and others, to try and de-escalate tensions and stop the aerial bombardment of civilian areas in Upper Nile State, which could spill over into wider conflict.

    Mr. Haysom is also engaging with influential national partners to promote a peaceful resolution.  He is urging the parties to adhere to the ceasefire and peace agreement, and to resolve tensions through dialogue rather than military confrontation. Mr. Haysom stresses that the already troubled region cannot afford another war.  And in fact, on Monday, our guest will be Nicholas Haysom.  He will join us virtually to brief on the situation in South Sudan.

    **Ukraine

    Today in Ukraine, authorities and our humanitarian partners confirmed that hostilities across multiple regions killed a dozen civilians and injured many others, with widespread damage to homes.  In Odesa, a large-scale drone attack injured children and damaged shops, warehouses and vehicles.  Most casualties were reported in the Donetsk region, while in the Kharkiv region, local authorities report intensified hostilities and disrupted electricity in Kupiansk town and neighbouring villages.

    Yesterday, the Humanitarian Coordinator for Ukraine, Matthias Schmale, condemned an attack in the central Ukrainian city of Kropyvnytskyi, in which children were among many civilians injured.  Apartment buildings were also damaged.  Mr. Schmale stressed that international humanitarian law is clear:  Civilians and civilian infrastructure must be protected.

    Amid relentless hostilities, evacuations from high-risk areas continue, with scores of people leaving front-line areas each day.  Humanitarians are supporting the most vulnerable — especially families with children and people with limited mobility — through medical evacuations, psychosocial support and basic items.  Most evacuees have remained within their home regions, while some have been relocated to central and western Ukraine.

    OCHA reports that in the first two months of the year, seven humanitarian staff were injured in six separate incidents near the front line. Attacks also damaged humanitarian assets and facilities in the Kharkiv, Odesa, Zaporizhzhia, Mykolai, and Sloviansk regions, further hampering the response.

    **Haiti

    Turning to Haiti, our humanitarian colleagues tell us that the recent United States funding freeze is having a devastating impact on the overall HIV response, including treatment and prevention.  The Joint United Nations Programme on HIV/AIDS (UNAIDS) says that, as a result of the freeze, most pre-exposure prophylaxis services, also known as PrEP — which are key to reducing HIV infections — had to be suspended, affecting 80 per cent of interventions.

    The National HIV Programme estimates that at least 35,000 people living with HIV and receiving antiretroviral treatment are being affected by the freeze on USAID-funded health services.  The Programme also foresees an increase between 30 and 50 per cent in new HIV infections in the absence of prevention activities.  HIV/AIDS affects an estimated 140,000 people in Haiti.

    The health sector, as part of the broader humanitarian response, needs $43.5 million to address the urgent needs for healthcare services and support to vulnerable people in Haiti.  The Government, World Health Organization (WHO) and UNAIDS are exploring alternatives to ensure that health services can continue.

    **International Days

    Today we have multiple International Days.  It’s the Day of Days, as we call it.  Starting off with the International Day for the Elimination of Racial Discrimination.  In a message, the Secretary-General says that the poison of racism continues to infect our world.  He urges everybody, including business leadership, civil society and ordinary people to take a stand against racism in all its forms.

    Today is also the International Day of Nowruz.  In his message, Mr. Guterres says that Nowruz celebrates new beginnings and the arrival of spring.

    Today is World Down Syndrome Day.  People with Down syndrome need support to live and be included in the community, like everyone else.

    Today is also World Poetry Day.  On this Day, we celebrate one of humanity’s most treasured forms of cultural and linguistic expression and identity.

    And moving on to environment-related days.  Today is the World Day for Glaciers, and coincidentally, this year was declared the International Year of Glaciers’ Preservation.

    And if that’s not enough, today is also the International Day of Forests, and the theme this year is “Forests and Food”.

    And tomorrow is World Water Day and the theme this year is glacier preservation.  Our guests will be here to talk more about this, but I just want to mention that in his message, the Secretary-General said that glaciers may be shrinking, but we cannot shrink from our responsibilities.

    And Sunday is World Meteorological Day and the theme is “Closing the early warning gap together”.  So, those are all the days; anything before we go to our guest?  Yes, Edie.

    **Questions and Answers

    Question:  Thank you, Farhan.  Does the Secretary-General have any comment on the Israeli Defence Minister’s announcement ordering an increase in an intensified military operation in Gaza?

    Deputy Spokesman:  This is completely contrary to what the Secretary-General has been calling for days.  And even today, in Belgium, and in the previous days, he’s said repeatedly that what we need is to get back to a ceasefire.  In what I just read at the first part of this briefing, it’s clear that all of our efforts to help the people of Gaza are at a standstill as long as this goes on.  There are millions of people who need for this to end now.

    Question:  On Sudan, with the Government forces claiming they’re back in the Presidential Palace in Khartoum and other areas, is Mr. [Ramtane] Lamamra going to make any kind of a fresh effort to bring both sides together for peace talks?

    Deputy Spokesman:  Yeah.  On that, regarding Mr. Lamamra’s efforts, he continues to engage the parties with the aim of bringing them closer to a peaceful resolution.  He’s intensifying consultations with the parties and other key stakeholders on modalities to strengthen the protection of civilians and to deescalate the conflict.  A sustainable resolution to this devastating conflict can only be achieved through an inclusive political process.  And from the Secretary-General’s side, I can say that he, the Secretary-General, renews his appeal for the parties to immediately cease the fighting and take steps towards the lasting peace that the people in Sudan demand.  Benno?

    Question:  Thank you, Farhan.  There has been quite a number of stories of people that were either denied entrance to the United States recently or have been arrested and deported or tried to being deported.  I want to focus on these last cases.  In many cases, they were not based on actual crimes, but the authorities said the people were parts of protests that they deemed as antisemitic or dangerous for the United States’ security.  Do you have any comment on this ongoing situation in the United States?

    Deputy Spokesman:  I think it’s important that all of the basic rules in terms of dealing with entrants into the United States, including migrants, including refugees and others, follow the accepted norms of international law.  And part of what you’re saying is that there are many cases where people were moved without sufficient due process, and it’s important that everyone’s due process rights be respected.

    Question:  Do you see that there is an implication for free speech in the United States, especially when we see the Columbia [University] protest and other university protests last year?  Does the UN have an opinion or a standpoint if pro-Palestinian protests are also antisemitic protests at the same time?  This is how the US Government obviously portrays it right now.

    Deputy Spokesman:  Well, certainly for us, it’s important that freedom of speech and freedom of peaceful assembly be protected.  So, obviously, if there are expressions of racial hatred, of actual antisemitism, those are things that authorities need to respond to. But, that shouldn’t impede the rights of people to conduct peaceful protest.  Yes, Denis?

    Question:  So, there are reports that head of UNCTAD [United Nations Conference on Trade and Development), Rebeca Grynspan, will head to Moscow.  So, when will she go to Moscow, and what is her programme in here?

    Deputy Spokesman:  Yes, I can confirm that Rebeca Grynspan and her team will have their next consultation in Moscow on 24 March. That’s part of regular consultations to discuss the implementation of the memorandum of understanding between the UN and the Russian Federation on food security.

    Question:  So, will she discuss alleviating sanctions from Russian fertilizers — so, easing the access of Russian fertilizers to world markets?

    Deputy Spokesman:  I think I’ll wait for the discussions to take place before we provide more details.  But, like I said, it’ll concern the various aspects of the memorandum of understanding.  Yes, please?

    Question:  Thank you.  Do you have any updates on the condition of the UN staff who were wounded in Gaza and their whereabouts?  Thank you.

    Deputy Spokesman:  They’re receiving hospital assistance.  As you know, there were five people who were injured. One of them was lightly injured; two of them, I believe, have ever remained in intensive care, and their condition is being monitored.  And we hope that they will all recover.

    Question:  Could you help with the nationality of the two who remain in intensive care, please?

    Deputy Spokesman:  I believe we’ll provide those details further down.  The hiring organization, the UN Office for Project Services (UNOPS), I believe is in touch with the respective Governments and family members at this stage.  Benny, I think you have a question online, and then we’ll go to Ephrem.  Are you there?  Are you there?

    Question:  Thank you, Farhan.  The ban on UNRWA, it’s been a few weeks now since it entered into effect.  How would you say it is being felt on the ground so far?

    Deputy Spokesman:  It’s affected the ability of UNRWA staff to move in and out in terms of getting visas for UNRWA personnel.  But, to the extent that UNRWA is capable of going about its work, including in Gaza and the West Bank, UNRWA continues to go about its work.  And Benny, are you online?

    Question:  I have a question, Farhan.  Can you hear me?

    Deputy Spokesman:  I can hear you.

    Question:  Should I go ahead?  Farhan, I want to ask you about the Turkish Palestinian Friendship Hospital in Gaza, which was built by Türkiye, and it was actually operated by local authorities as a cancer treatment centre.  You may have seen images online.  It was completely blown up by Israel.  And Israel argued that it was used being used by Hamas.  But, in fact, you may recall that after 7 October [2023], there are also many images that showed Israel deploying many military vehicles around the hospital.  So, I would just like to ask you, why is there no mention of this in your briefing today?  I mean, have we become so accustomed to Israel blowing up hospitals that we don’t need to bring it up?  And does the Secretary-General have a reaction to this hospital being blown up?  Thank you.

    Deputy Spokesman:  Yes.  On that, we certainly are against any of the attacks on medical infrastructure.  All attacks against medical infrastructure by any of the parties is a violation of international humanitarian law, and we stand opposed to this.  And we have reported, as you know, regularly on the fact that all of the hospitals in Gaza have sustained at least some damage over the course of this conflict, and that is an intolerable situation for the suffering population.  And with that, let me go to our guest.

    MIL OSI United Nations News

  • MIL-OSI Australia: Future Swirl whipping up a storm with plant-based soft-serve and ICON grant

    Source: Northern Territory Police and Fire Services

    Future Swirl founder Maddalena Eastbrook at her pop-up van.

    Future Swirl is a Canberra-based start-up whipping up a storm in the ice-cream world.

    Founder Maddi Easterbrook wanted to challenge the popular coconut, almond and soy-based ice-creams that dominate the dairy free alternatives market, with an oat milk soft-serve.

    A hugely successful summer season with a pop-up van in Braddon showed Maddi that her idea had real potential.

    “We opened Summernats weekend in Braddon and I was blown away by the response,” said Maddi.

    “It was by far our best weekend during that January to May period in the van. It was really reaffirming. I thought the Summernats demographic would not be my audience, but we had so many converts and repeat customers over that weekend who turned into oat milk soft-serve lovers! It showed me there’s a lot of potential for us to grow.”

    That experience paved the way for Maddi to secure an Innovation Connect (ICON) grant from the Canberra Innovation Network (CBRIN).

    CBRIN receives funding from the ACT Government to support entrepreneurs, innovators and start-ups—like Future Swirl—in Canberra. It offers business support, programs, grants and access to networks of other entrepreneurs.

    “The idea [for the ICON grant] was to take that soft-serve, which you can only get when I’m selling at markets in the van, and bring it to independent grocers in Canberra and straight to our customers in take home tubs.

    “I received matched funding for $30,000,” Maddi said. “I contributed $30,000 myself and bought machinery to scale the business and work on product development.

    “With that money I can move manufacturing out of the pop-up van and into a premises.”

    The take home tubs are being manufactured at the Centre for Entrepreneurial Technology (CEAT) at ANU. CEAT is another ACT Government grant-funded spin out from the Priority Investment Program.

    “I would encourage anyone who is thinking of applying for an ICON grant to do it,” she said.

    “I was nervous about pitching my idea against people developing AI and high-tech solutions.

    “But plant-based food alternatives are a growing and global industry, valued at nearly $5 billion and it’s expected to reach just over $100 billion by 2030. Being a vegan myself, I’m in a unique position to create a product that I would want to eat, rather than multi-nationals that are producing because there is a gap in the market.

    “CBRIN could see my product has the capacity to scale and succeed.”

    Maddi’s oat milk soft-serve is also filling a much-needed gap in the food allergen market. Her soft-serve is nut free, dairy free and soy free.

    “It was amazing to see children who had never eaten a soft-serve or ice-cream before, sitting in the park enjoying their first taste in their 10 or 12 years of life,” Maddi said.

    “My desire to start Future Swirl came from being vegan and being passionate about sustainability and plant-based food being the best way for individuals to reduce their carbon footprint. But meeting this need in the food allergen market has been an added bonus.

    “It’s pretty great seeing the joy of a kid eating an soft-serve in the park! And soft-serves are very nostalgic.”

    Future Swirl’s signature and most popular vanilla and chocolate oat milk based soft-serve.

    As for what’s next for Future Swirl, Maddi is preparing to bring her take home tubs to Canberrans but also has her eyes set on the Sydney and Melbourne market.

    CBRIN’s ICON grants are currently open and close on 11 September.

    For more information visit the ICON website.


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    MIL OSI News

  • MIL-OSI Australia: New rebate to help small businesses electrify

    Source: Northern Territory Police and Fire Services

    Downer Community Centre recently received a rebate to replace gas heating with efficient reverse cycle heating.

    ACT small businesses can now access rebates of up to $10,000 to help transition their workplaces and work practices away from fossil-fuel gas to efficient electric appliances.

    The rebates will support businesses to be more sustainable, in reducing both their emissions and operating costs.

    Small to medium business can take advantage of the rebate, to upgrade to efficient electric appliances.

    The rebates can pay for up to half the upfront cost of upgrading.

    The ACT Government’s Sustainable Business Program complements the new rebate. The program provides expert advice at no cost, helping businesses identify areas of their business they can improve and act in the smartest, most cost-effective way.

    The Downer Community Centre is using the new rebate to switch from gas heating to efficient reverse cycle heating. This change will help them save $1900 per year in bills and two tonnes per year of CO2 emissions.

    ACT businesses with fewer than 20 employees are eligible for up to $10,000 in support through energy efficiency rebates.

    The maximum rebate for electric-to-electric upgrades is $5,000 (incl GST), while fossil-fuel gas-to-electric upgrade rebates are capped at $10,000 (including GST).

    To find out more, visit the Everyday Climate Choices website, or contact the Sustainable Business team at sustainablebusiness@act.gov.au.


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    MIL OSI News

  • MIL-OSI Australia: New Lanyon Valley dog park designs released

    Source: Northern Territory Police and Fire Services

    Check out the final designs for a new dog park for Tuggeranong.

    Final designs have been released for a new dog park in the Lanyon Valley.

    The new park provides another option for Tuggeranong residents to exercise and socialise their dogs off-leash.

    The new off-leash fenced park will be located on the corner of Jim Pike Avenue and Woodcock Drive in Gordon.

    Features for the new park include:

    • small and large dog areas
    • grass play area
    • dog agility area
    • two airlock style entrance gates
    • accessible gravel loop path
    • picnic shelter, seating and drinking fountain
    • area for dog training marquee or coffee van
    • plantings and native trees for canopy cover
    • 1.8 metre high black chain link fence
    • gravel car park.

    Work is underway to complete final planning and environmental approvals.  Once finalised a construction company will be selected to build the new park.

    More information on the project can be found on the City Services website: cityservices.act.gov.au

    Lanyon Valley Dog Park final design.

    Lanyon Valley Dog Park location.


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    MIL OSI News

  • MIL-OSI Australia: Canberra’s Skykraft take to space with PIP grant

    Source: Northern Territory Police and Fire Services

    Skykraft’s Air Traffic Management satellites take off from California in June this year on board a SpaceX Falcon 9 rocket.

    A Canberra-based company is taking their satellites to space and notching up world first achievements in both the space industry and the global air navigation sector.

    Skykraft is developing a constellation of more than 200 satellites in low-earth orbit to provide global Air Traffic Management (ATM) services from space.

    These services will provide surveillance and communication capabilities for air traffic control, especially over remote or oceanic regions not covered by ground-based infrastructure.

    In 2018-19 Skykraft applied for and won $1 million dollars in matched funding from the ACT Government’s Priority Investment Program (PIP). PIP grants foster innovation and collaboration between, industry, research institutions and universities to solve industry needs.

    Skykraft was established in 2017 as a spin-off from The University of New South Wales (UNSW) Canberra. Skykraft’s CEO, Dr Michael Frater, said funding early on from the ACT Government was the financial boost they needed to get things off the ground.

    “The confidence from receiving the PIP funding, rather than being drip-fed small grants, created a big shift for us. It gave us the ability to build our team and focus on developing our product,” he said.

    Skykraft’s recent successful trial of space-based voice communications in the Very High Frequency (VHF) aviation band demonstrated the feasibility of satellite communication directly with aircraft using existing equipment. This use of satellites in place of ground-based radio systems will allow global real-time communications between pilots and air traffic controllers for the first time.

    “We are proud to have taken another step to bringing this world-first capability to market,” said Dr Michael Frater, CEO of Skykraft.

    “VHF voice and data communication that covers the entire extent of an aircraft’s journey is the missing piece for Air Traffic Management and will unlock efficiency gains globally.”

    Skykraft’s satellite manufacturing facility in Canberra is the centre for the design, build and operation of the more than 200 satellites that will make up the constellation providing space-based ATM services, which will commence operations in 2025.

    This constellation will be maintained with a regular five-year satellite replenishment cycle. It will support a sustainable space manufacturing capability in the nation’s capital producing 40-50 satellites annually.

    “Our manufacturing capability provides long-term employment for Canberrans in the advanced manufacturing sector,” Dr Frater said.  “We’re also creating opportunities for companies from the Canberra region to input to the manufacturing process, with suppliers in Queanbeyan, Wodonga and Newcastle.”

    In 2023, Skykraft put 10 satellites into space across two launches, more than tripling the total mass of Australian manufactured space objects ever placed in orbit.

    Skykraft will continue this rapid pace as they deploy the full satellite constellation to deliver their ATM service globally.

    The ACT Government’s PIP grant is currently open until 31 October 2023.

    For more information visit the PIP website: act.gov.au/pip


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    MIL OSI News

  • MIL-OSI Australia: ACT Government electric vehicles on show ahead of World EV day

    Source: Northern Territory Police and Fire Services

    Transport Canberra and City Services’ electric operational vehicles were displayed at King Edward Terrace on Thursday.

    ACT Government electric operational vehicles were displayed at King Edward Terrace on Thursday, ahead of World EV Day on 9 September.

    While most Canberrans would be familiar with the territory’s electric buses, they may have been surprised to also see electric mowers, a street sweeper, excavator, tipper truck and mini-bus.

    Transport Canberra and City Services’ growing electric fleet demonstrates the ACT Government’s commitment to achieve zero net emissions from government operations by 2040.

    Next year, these vehicles will be joined by an electric litter collection truck, which will replace a diesel utility vehicle. Another 94 electric buses are also set to be added to the fleet over coming years.

    The bus transition, combined with the introduction of light rail, means 20 per cent of overall public transport trips in Canberra are powered by 100 per cent renewable electricity.

    The addition of electric buses to Canberra roads is having an impact on Transport Canberra staff, as well as the environment.

    Trainer Assessor Jeff works in bus operations, carrying out licence upgrades and in-house training.

    This includes showing bus drivers how to operate the new vehicles.

    “After extensive familiarisation training at the beginning of the year, I then spent the first initial six weeks teaching drivers how to work the electric buses. Within that six weeks I drove over 200 kilometres just in the Tuggeranong depot training staff, before handing the training over to my colleagues to continue the education,” he said.

    To Jeff, the buses present both a big and little change. “Someone asked me how to describe it once and I said they are wonderfully normal.

    “They have lots of power, they go very well compared to diesel buses. They are like any new car, it’s always nice to drive something that’s brand new. They go very nicely, they drive and steer like any other bus and are quite comfortable,” he said.

    In addition to buses and maintenance vehicles, Transport Canberra and City Services is also ensuring all newly leased government passenger vehicles are zero emissions where fit for purpose.

    The target is to transition the entire passenger fleet to zero emission by 2025.

    World EV Day presents a great time to showcase the electric vehicles in Transport Canberra and City Services’ fleet and highlight what’s next for the transition.

    In its fourth year, World EV Day helps to unite companies, individuals, governments and others for a day of announcements that continue to propel e-mobility around the world.

    More information on World EV day can be found online at WorldEVday.org


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    MIL OSI News

  • MIL-OSI Australia: Money saving tips for the savvy consumer

    Source: Northern Territory Police and Fire Services

    Comparing energy suppliers and carefully reviewing your bills are key steps in becoming an informed consumer.

    Ongoing cost of living pressures continue to impact household budgets.

    With all Canberrans trying to make their dollars stretch further, here are some tips that may help you become a savvy consumer and save some money along the way.

    • Set up a realistic budget
    • Shop around
    • Read and keep paperwork in relation to purchases
    • Look after your receipts
    • Know your consumer guarantee rights and when you’re entitled to a refund, repair or replacement
    • If something goes wrong with a purchase, talk to the business and describe the problem and explain how you would like them to fix it.

    Learn more about consumer guarantees in the ACT.

    Use unit pricing when grocery shopping

    Considering unit pricing is one way to help you budget and save while grocery shopping.

    Unit pricing at supermarkets shows not just the cost of a product, but the value of that product as a cost per standard unit of measurement. This is usually displayed on shelf labels.

    Unit pricing allows you to compare the cost of grocery products quickly and accurately – for example between brands, specials and package sizes, between packaged and unpackaged, or between fresh and frozen.

    Learn more about unit pricing.

    Other tips to help you get the most out of your grocery shopping

    • Meal plan and check what you’ve got in your cupboards, fridge and freezer before going shopping, so you use up things before they go out of date
    • Write a shopping list
    • Choose in season fruit and vegetables
    • Shop around for the best prices
    • Try supermarket or home brands.

    Review your memberships and subscription services

    Whether it’s a gym membership, newspaper subscription, streaming service or food delivery service you’re signed up to, it pays to review your memberships regularly. These small monthly costs can soon add up.

    Before signing up to a new subscription, make sure you read and understand the terms and conditions and are aware of any ongoing fees before clicking through online.

    When reviewing membership and subscription services consider:

    • What services do I use?
    • Is there a better deal or a cheaper plan?
    • Is there a low-cost alternative?
    • Can I rotate through subscriptions?

    Look for the best deal before filling up

    Feeling the pinch at the petrol bowser? Doing a little research before you fill up might help save you money.

    While a lot of factors can influence the price you pay for fuel, a quick look at a petrol price app or website before you fill up can help you compare and save.

    Have a look at the list of fuel price reporting apps and websites available.

    https://www.fuelcheck.nsw.gov.au/app

    Review your bills  

    When it comes to paying utilities or renewing annual insurances beware of paying a ‘loyalty or lazy tax’.

    A loyalty tax refers to the practice of businesses offering lower rates or premiums to new customers while charging higher rates or premiums to long-term customers, who have been loyal to a company or institution for many years.

    Consider comparison websites

    It pays to shop around and compare premiums with other providers to ensure you’re getting the best product, premium or policy based on your circumstances.

    To compare energy suppliers and make sure you’re getting the best deal, you can use the Australian Government’s Energy Made Easy website.

    Using comparison websites can be helpful but they have limitations and may not cover all your options. ASIC’s Moneysmart website has tips on using comparison websites.

    If you’re finding it hard to keep up with regular payments like gas, electricity and phone, visit Moneysmart for steps you can take to sort things out.

    You can also call the free National Debt Helpline on 1800 007 007.

    Visit ASIC’s Moneysmart website

    ASIC’s Moneysmart website contains tips, tools and resources to help you manage your money, reduce your debt and plan for your future.

    It also has information on budgeting, reducing living costs and getting help if you need it.

    Find support

    Do you know what concessions, rebates and other supports are available to Canberrans from the ACT Government? See what you might be eligible for.

    If you require emergency support or financial assistance, you can find contact details for a range of support services on the Australian Government website.


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    MIL OSI News

  • MIL-OSI USA: SBA Relief Still Available to Wyoming Small Businesses and Private Nonprofits Affected by Summer Drought

    Source: United States Small Business Administration

    SACRAMENTO, Calif. – The U.S. Small Business Administration (SBA) is reminding eligible small businesses and private nonprofit (PNP) organizations in Wyoming of the April 21, 2025, deadline to apply for low interest federal disaster loans to offset economic losses caused by the drought beginning Aug. 19, 2024.

    The disaster declaration covers the counties of Albany, Goshen, Laramie and Platte in Wyoming, as well as Larimer and Weld counties in Colorado, and Banner and Kimball counties in Nebraska.

    Under this declaration, SBA’s Economic Injury Disaster Loan (EIDL) program is available to small businesses, small agricultural cooperatives, nurseries, and PNPs impacted by financial losses directly related to the disaster. The SBA is unable to provide disaster loans to agricultural producers, farmers, or ranchers, except for small aquaculture enterprises.

    EIDLs are available for working capital needs caused by the disaster and are available even if the business or PNP did not suffer any physical damage. The loans may be used to pay fixed debts, payroll, accounts payable and other bills not paid due to the disaster.

    “Through a declaration by the U.S. Secretary of Agriculture, SBA provides critical financial assistance to help communities recover,” said Chris Stallings, associate administrator of the Office of Disaster Recovery and Resilience at the SBA. “We’re pleased to offer loans to small businesses and private nonprofits impacted by these disasters.” 

    The loan amount can be up to $2 million with interest rates as low as 4% for small businesses and 3.25% for PNPs, with terms up to 30 years. Interest does not accrue, and payments are not due, until 12 months from the date of the first loan disbursement. The SBA sets loan amounts and terms based on each applicant’s financial condition.

    To apply online, visit sba.gov/disaster. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

    Submit completed loan applications to the SBA no later than April 21.

    ###

    About the U.S. Small Business Administration

    The U.S. Small Business Administration helps power the American dream of business ownership. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow, expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit www.sba.gov.

    MIL OSI USA News

  • MIL-OSI USA: SBA Relief Still Available to Iowa Private Nonprofits Affected by April Storms

    Source: United States Small Business Administration

    SACRAMENTO, Calif. – The U.S. Small Business Administration (SBA) is reminding eligible private nonprofit (PNP) organizations in Iowa of the April 21, 2025, deadline to apply for low interest federal disaster loans to offset economic losses caused by the severe storms and tornadoes occurring April 26-27, 2024.

    The disaster declaration covers the counties of Clarke, Crawford, Harrison, Pottawattamie, Ringgold, Shelby and Union.

    Under the declaration, SBA’s Economic Injury Disaster Loan (EIDL) program is available to PNPs providing non-critical services of a governmental nature impacted by financial losses directly related to the disaster. Examples of eligible non-critical PNPs include, but are not limited to, food kitchens, homeless shelters, museums, libraries, community centers, schools and colleges.

    EIDLs are available for working capital needs caused by the disaster and are available even if the PNP did not suffer any physical damage. The loans may be used to pay fixed debts, payroll, accounts payable and other bills not paid due to the disaster.

    “SBA loans help eligible small businesses cover operating expenses after a disaster, which is crucial for their recovery,” said Chris Stallings, associate administrator of the Office of Disaster Recovery and Resilience at the SBA. “These loans not only help business owners get back on their feet but also play a key role in sustaining local economies in the aftermath of a disaster.”

    The loan amount can be up to $2 million with interest rates as low as 3.25% and terms up to 30 years. Interest does not accrue, and payments are not due, until 12 months from the date of the first loan disbursement. The SBA sets loan amounts and terms based on each applicant’s financial condition.

    To apply online, visit sba.gov/disaster. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

    Submit completed loan applications to the SBA no later than April 21.

    ###

    About the U.S. Small Business Administration

    The U.S. Small Business Administration helps power the American dream of business ownership. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow, expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit www.sba.gov.

    MIL OSI USA News

  • MIL-OSI: Volta Finance Limited – Net Asset Value(s) as at 28 February 2025

    Source: GlobeNewswire (MIL-OSI)

    Volta Finance Limited (VTA / VTAS)
    February 2025 monthly report

    NOT FOR RELEASE, DISTRIBUTION, OR PUBLICATION, IN WHOLE OR PART, IN OR INTO THE UNITED STATES

    Guernsey, March 21st, 2025

    AXA IM has published the Volta Finance Limited (the “Company” or “Volta Finance” or “Volta”) monthly report for February 2025. The full report is attached to this release and will be available on Volta’s website shortly (www.voltafinance.com).

    Performance and Portfolio Activity

    Dear Investors,

    Volta Finance’s net performance for the month of February established at +1.6%, taking the Aug 2024-to-date performance at +13.1%. Both our investments in CLO Debt and CLO Equity performed positively over the course of the month, with European CLO Equities benefiting from a strong price appreciation despite market volatility.

    Volatility intensified in February as US policy and mixed economic data releases triggered a repricing of risk across the board. The pursuit of a tariff strategy from the US administration sent a cautionary message regarding the near-term inflation outlook, and raised concerns regarding the sustainability of US growth in the context of current expansion being supported by a steady consumer spending momentum. The interest rate on 10-year U.S. government bonds fluctuated, going up to 4.60% and then dropping back to 4.20%. Additionally, the number of people filing for unemployment benefits hit its highest level this year due to job cuts in companies and federal agencies. Following unsuccessful mediation talks between the US and Ukraine at the White House on February 28th – and the radical shift in US foreign policy strategy – the European Commission suggested allowing countries to spend more on defense without strict budget rules for four years. Germany also announced plans to change its Constitution to borrow €900 billion for defense and infrastructure projects. As a result, European government bond yields changed noticeably, while the Euro and European stock markets improved. The uncertainty in politics and the economy led to increased volatility in credit markets: the European High Yield index (Xover) took a “V” shape over the month and closed around 15bps wide of the tights. On the Loan side, Euro Loans closed c. 30cts up at 98.70px (Morningstar European Leveraged Loan Index) on the back of strong technicals, while US Loans were down 45cts at 97.15px. Primary CLO markets remained busy, although we noticed softer subscription levels. In terms of performance, CLO markets performed in line with broader Credits on a rating adjusted basis: BBs total returns stood at +0.9% while US High Yield returned +0.65% in the same period, Euro High Yield was up +1% and Global Loans gained +0.3%.
    Looking at Volta Finance’s cashflow, the portfolio generated c. €28m equivalent of interests and coupons over the last six months, representing c.20% of February’s NAV on an annualized basis.

    Over the month, Volta’s CLO Equity tranches returned a 2.4% performance** while CLO Debt tranches returned +1.7% performance**, cash representing c. 9.8% of the NAV.

    Volta is around 21% exposed to USD, the February currency moves had no meaningful impact on the overall performance (+0.02%) although we anticipate FX moves to have a greater impact next month.

    As of end of February 2025, Volta’s NAV was €283.5m, i.e. €7.75 per share.

    *It should be noted that approximately 4.49% of Volta’s GAV comprises investments for which the relevant NAVs as at the month-end date are normally available only after Volta’s NAV has already been published. Volta’s policy is to publish its NAV on as timely a basis as possible to provide shareholders with Volta’s appropriately up-to-date NAV information. Consequently, such investments are valued using the most recently available NAV for each fund or quoted price for such subordinated notes. The most recently available fund NAV or quoted price was 4.38% as at 31 January 2025, 0.11% as at 30 September 2024.

    ** “performances” of asset classes are calculated as the Dietz-performance of the assets in each bucket, taking into account the Mark-to-Market of the assets at period ends, payments received from the assets over the period, and ignoring changes in cross-currency rates. Nevertheless, some residual currency effects could impact the aggregate value of the portfolio when aggregating each bucket.

    CONTACTS

    For the Investment Manager
    AXA Investment Managers Paris
    François Touati
    francois.touati@axa-im.com
    +33 (0) 1 44 45 80 22

    Olivier Pons
    Olivier.pons@axa-im.com
    +33 (0) 1 44 45 87 30

    Company Secretary and Administrator
    BNP Paribas S.A, Guernsey Branch
    guernsey.bp2s.volta.cosec@bnpparibas.com 
    +44 (0) 1481 750 853

    Corporate Broker
    Cavendish Securities plc
    Andrew Worne
    Daniel Balabanoff
    +44 (0) 20 7397 8900

    *****
    ABOUT VOLTA FINANCE LIMITED

    Volta Finance Limited is incorporated in Guernsey under The Companies (Guernsey) Law, 2008 (as amended) and listed on Euronext Amsterdam and the London Stock Exchange’s Main Market for listed securities. Volta’s home member state for the purposes of the EU Transparency Directive is the Netherlands. As such, Volta is subject to regulation and supervision by the AFM, being the regulator for financial markets in the Netherlands.

    Volta’s Investment objectives are to preserve its capital across the credit cycle and to provide a stable stream of income to its Shareholders through dividends that it expects to distribute on a quarterly basis. The Company currently seeks to achieve its investment objectives by pursuing exposure predominantly to CLO’s and similar asset classes. A more diversified investment strategy across structured finance assets may be pursued opportunistically. The Company has appointed AXA Investment Managers Paris an investment management company with a division specialised in structured credit, for the investment management of all its assets.

    *****

    ABOUT AXA INVESTMENT MANAGERS
    AXA Investment Managers (AXA IM) is a multi-expert asset management company within the AXA Group, a global leader in financial protection and wealth management. AXA IM is one of the largest European-based asset managers with 2,700 professionals and €844 billion in assets under management as of the end of December 2023.  

    *****

    This press release is published by AXA Investment Managers Paris (“AXA IM”), in its capacity as alternative investment fund manager (within the meaning of Directive 2011/61/EU, the “AIFM Directive”) of Volta Finance Limited (the “Volta Finance”) whose portfolio is managed by AXA IM.

    This press release is for information only and does not constitute an invitation or inducement to acquire shares in Volta Finance. Its circulation may be prohibited in certain jurisdictions and no recipient may circulate copies of this document in breach of such limitations or restrictions. This document is not an offer for sale of the securities referred to herein in the United States or to persons who are “U.S. persons” for purposes of Regulation S under the U.S. Securities Act of 1933, as amended (the “Securities Act”), or otherwise in circumstances where such offer would be restricted by applicable law. Such securities may not be sold in the United States absent registration or an exemption from registration from the Securities Act. Volta Finance does not intend to register any portion of the offer of such securities in the United States or to conduct a public offering of such securities in the United States.

    *****

    This communication is only being distributed to and is only directed at (i) persons who are outside the United Kingdom or (ii) investment professionals falling within Article 19(5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (the “Order”) or (iii) high net worth companies, and other persons to whom it may lawfully be communicated, falling within Article 49(2)(a) to (d) of the Order (all such persons together being referred to as “relevant persons”). The securities referred to herein are only available to, and any invitation, offer or agreement to subscribe, purchase or otherwise acquire such securities will be engaged in only with, relevant persons. Any person who is not a relevant person should not act or rely on this document or any of its contents. Past performance cannot be relied on as a guide to future performance.

    *****
    This press release contains statements that are, or may deemed to be, “forward-looking statements”. These forward-looking statements can be identified by the use of forward-looking terminology, including the terms “believes”, “anticipated”, “expects”, “intends”, “is/are expected”, “may”, “will” or “should”. They include the statements regarding the level of the dividend, the current market context and its impact on the long-term return of Volta Finance’s investments. By their nature, forward-looking statements involve risks and uncertainties and readers are cautioned that any such forward-looking statements are not guarantees of future performance. Volta Finance’s actual results, portfolio composition and performance may differ materially from the impression created by the forward-looking statements. AXA IM does not undertake any obligation to publicly update or revise forward-looking statements.

    Any target information is based on certain assumptions as to future events which may not prove to be realised. Due to the uncertainty surrounding these future events, the targets are not intended to be and should not be regarded as profits or earnings or any other type of forecasts. There can be no assurance that any of these targets will be achieved. In addition, no assurance can be given that the investment objective will be achieved.

    The figures provided that relate to past months or years and past performance cannot be relied on as a guide to future performance or construed as a reliable indicator as to future performance. Throughout this review, the citation of specific trades or strategies is intended to illustrate some of the investment methodologies and philosophies of Volta Finance, as implemented by AXA IM. The historical success or AXA IM’s belief in the future success, of any of these trades or strategies is not indicative of, and has no bearing on, future results.

    The valuation of financial assets can vary significantly from the prices that the AXA IM could obtain if it sought to liquidate the positions on behalf of the Volta Finance due to market conditions and general economic environment. Such valuations do not constitute a fairness or similar opinion and should not be regarded as such.

    Editor: AXA INVESTMENT MANAGERS PARIS, a company incorporated under the laws of France, having its registered office located at Tour Majunga, 6, Place de la Pyramide – 92800 Puteaux. AXA IMP is authorized by the Autorité des Marchés Financiers under registration number GP92008 as an alternative investment fund manager within the meaning of the AIFM Directive.

    *****

    Attachment

    The MIL Network

  • MIL-OSI Security: Federal Law Enforcement in Chicago Seizes $214 Million in Alleged “Pump and Dump” Investment Fraud Investigation; Seven Defendants Indicted

    Source: Office of United States Attorneys

    CHICAGO — Seven individuals have been indicted on criminal charges as part of a federal investigation that disrupted an alleged “pump-and-dump” investment fraud scheme and resulted in government seizures of approximately $214 million.

    From November 2024 to February 2025, the defendants engaged in misleading promotion and coordinated trading of shares of China Liberal Education Holdings, Ltd., a company incorporated in the Cayman Islands that purported to provide educational services in China, according to an indictment returned Thursday in U.S. District Court in Chicago.  The scheme, known as a “pump-and-dump,” allegedly involved individuals in China posing as U.S.-based investment advisors on social media and messaging platforms and falsely promising significant returns from investments in the company.  The misleading promotion and coordinated trading caused the stock price to artificially rise, at which point the defendants sold thousands of shares and made millions of dollars in profits, the indictment states.  The stock price ultimately decreased significantly, at the expense of other investors, some of whom lost almost the entirety of their investment.

    Charged with wire fraud and securities fraud are LIM XIANG JIE CEDRIC, 50, of Malaysia, MING-SHEN CHENG, 36, of Taiwan, KO SEN CHAI, 57, of Malaysia, KING SUNG WONG, 39, of Malaysia, SIONG WEE VUN, 37, of Malaysia, CHIEN LUNG MA, 54, of Taiwan, and KOK WAH WONG, 56, of Malaysia.  The defendants are not in custody and warrants have been issued for their arrests.

    During the investigation, federal law enforcement seized approximately $214 million in alleged proceeds from the fraud scheme. The funds are currently in U.S. custody. The U.S. Attorney’s Office in Chicago on Thursday filed a civil complaint seeking to have the money permanently forfeited to the United States, which would allow the government to return the money to victim investors.

    The indictment and forfeiture complaint were announced by Morris Pasqual, Acting United States Attorney for the Northern District of Illinois, and Douglas S. DePodesta, Special Agent-in-Charge of the Chicago Field Office of the FBI.  Valuable assistance was provided by the Boston Regional Office of the U.S. Securities and Exchange Commission and the SEC’s Office of Inspector General.  Assistant U.S. Attorney Jared Hasten represents the government.

    Each count of securities fraud is punishable by up to 25 years in federal prison, while the maximum sentence for each count of wire fraud is 20 years.  The public is reminded that an indictment contains only charges and is not evidence of guilt.  The defendants are presumed innocent and entitled to a fair trial at which the government has the burden of proving guilt beyond a reasonable doubt.

    If you believe you or someone you know may have been victimized by the fraud scheme charged in the indictment, you are encouraged to notify the FBI by completing this online form or calling 1-800-CALL-FBI (1-800-225-5324).

    MIL Security OSI

  • MIL-OSI Economics: Transforming Grievance Redress: The AI Advantage – Inaugural Address by Shri Sanjay Malhotra, Governor, Reserve Bank of India – March 17, 2025 – at the Annual Conference of the RBI Ombudsmen, Mumbai

    Source: Reserve Bank of India

    I am delighted to participate in this year’s Annual Conference of the RBI Ombudsmen. The Reserve Bank has been organising this conference on or around the World Consumer Rights Day, that is, 15th March. World Consumer Rights Day is celebrated every year with the aim of raising global awareness about consumer rights and needs. We organise this conference to reflect on our achievements with regard to consumer services and to deliberate on how to improve services and reduce grievances. We need to improve consumer services, not only because it is our duty to do so, but because it is in our selfish interest to do so. In this age of competition, we would not survive long if we do not provide quality service to our consumers.

    2. We have made tremendous strides in improving consumer services over the years. We have enabled internet banking and mobile banking. Most of the banking services, be it opening a deposit account, or taking a small loan have been digitised, adding to the convenience and speed. We are making record number of digital transactions through UPI and other means of digital payments. Many among the younger generation may have never visited a bank branch. We have even enabled opening of accounts using video KYC.

    3. While we have enhanced customer experience over the years, the high number of customer grievances continues to be a matter of serious concern. I am told that last year (2023-24), the 95 Scheduled Commercial Banks alone received over 10 million complaints from their customers. If we take into account the complaints received at other RBI-regulated entities (REs), the number would be even higher. One may argue that this amounts to only four complaints per thousand accounts per year as there are about 2.5 billion bank accounts. But, for us, even one complaint is a cause of concern. We have 10 million complaints and with the rapidly growing customer base and expanding suite of products, this may grow, if we do not get our act together.

    Customer satisfaction – a cornerstone for banking and other financial services

    4. Excellent customer service, in fact excellent customer experience is a sine qua non in any service industry. Our effort should be to enhance the total customer experience. The experience should be such that there is no cause for a grievance that requires a redress. Let me state a fundamental truth: every complaint is a test of trust. When a consumer files a grievance – whether for a disputed transaction, a lapse in service, inappropriate pricing or charges or an unfair practice – it is a signal that our system has fallen short. Left unresolved, such issues can erode consumer confidence and tarnish the entire ecosystem.

    5. I am reminded of a real story about customer service. Some of you, especially the management graduates, may have heard it but it is so appropriate for today’s theme that it is worth being retold. In the winter of 1975, in a town in Alaska, a man walked into a store and complained to the salesman present that the snow tyres that he bought some time ago were not holding. The salesman was a little puzzled. He said that he could not replace them but will check what he could do and went to the back of the store. Those of you, who have visited departmental stores in the USA, would know that refunds are processed at the back of the store. The salesman came back after some time and handed over some cash as refund and the customer left satisfied. Can anyone guess why this was unique, as no questions asked policy for refunds is fairly common in the USA? It is because the company in question is Nordstrom which does not even sell tyres. It sells apparel and shoes. But, for Nordstrom, customer comes first. Trusting him and winning his trust is more important than anything else.

    6. Some say that this is not a true story. How is this possible? How could a company offer refund for a product which it never sold? Nordstrom, however, insists that this incident did take place. Nordstrom had acquired three stores from another company that sold miscellaneous articles including tyres. The customer did not realise that the store had changed and walked in with his complaint. The key message is that Nordstrom saw itself being in the business of customer service, and not just selling goods. We too need to realise that we are in the business of providing unalloyed customer service and not just selling banking and other financial services.

    Top management to accord priority to customer service

    7. I am sure you will all agree that we are indeed in the business of customer service. However, I suspect that we are not spending enough time on customer service and grievance redressal as a result of which not only are there a large number of complaints being received by banks and NBFCs but in the absence of satisfactory resolution, a large number of them are getting escalated to RBI Ombudsmen.

    8. Let me give you some perspective. The number of complaints received under RBI’s Integrated Ombudsman Scheme increased at a compounded average growth rate of almost 50 per cent per year over last two years to 9.34 lakh in 2023-24. The number of complaints processed at the Office of RBI Ombudsman increased by 25 per cent from about 2,35,000 in 2022-23 to almost 2,94,000 in 2023-24. Not only are large number of complaints getting escalated, a large proportion of them – nearly 57 per cent of the maintainable complaints last year – required mediation or formal intervention by the RBI Ombudsmen. You would all agree that this is a highly unsatisfactory situation and needs our urgent attention.

    9. I would, therefore, strongly urge all the MD&CEOs, Zonal and Regional Managers and the Branch Managers to spend some time every week, if not every day on grievance redressal. This is a must. All great CEOs find time to do it. We too must keep some time in our diary for improving customer service and grievance redressal.

    Improving customer service systems

    10. Customer complaints aren’t a nuisance – they are in fact opportunities to improve, innovate, and build trust. Handling them well can define your success. Each unresolved grievance is a missed opportunity for regulated entities to reaffirm customer trust and loyalty. It is also a warning signal as repeat complaints are often signs of systemic flaws. Today, complaints often surface on social media even before reaching official channels, highlighting the need for proactive measures.

    11. The effort thus should be to not only resolve the complaints but also to ensure that the same type of complaint does not arise again. Many of the complaints like digital transaction disputes, unauthorized charges, or miscommunication frequently recur. These are clearcut symptoms of underlying issues in the overall customer service framework of the regulated entities. A thorough root cause analysis should be performed for each complaint so as to enable remedial action and avoid repetition of same type of complaint.

    12. In fact, I would go a step further. Best service is not one in which there is no occasion for grievance redressal but one in which there is no occasion for the customer service department to step in. Systems should work seamlessly and conveniently so that customers do not have to call the branch or the customer service centre or talk to anyone in the Bank or NBFC. Systems have to be so user-friendly that customers can rely on self-service rather than being dependent on anyone else.

    Improving internal grievance redressal systems

    13. While improving systems to reduce grievances is important, setting up a robust grievance redressal system is equally important for all regulated entities. I would urge you all to review the same. While the regulations do not make any prescription for the organisational structure for grievance redressal, my experience suggests that there should be at least two levels for grievance redressal in large REs, with unresolved grievances getting escalated from the lower to the higher level. The highest level should be at a fairly high rank. This to ensure that requests do not get rejected without having been examined by a senior functionary who is empowered to take decisions in consumer interest. This will help reduce grievances getting escalated to the Ombudsman. It must also be ensured that there are sufficient number of grievance redress officers at all levels including in the Internal Ombudsman office.

    14. I would also like to draw your attention to the misclassification of complaints as requests, queries, and disputes by the regulated entities. This results in the complainants’ grievances remaining unaddressed. Moreover, this is also a gross regulatory violation.

    Major areas of service improvement

    15. Let me now briefly allude to some of the major areas where we need to improve. These relate to KYC, digital frauds, mis-selling, and aggressive recovery practices.

    16. As for KYC, we need to ensure that once a customer has submitted documents to a financial institution, we do not insist on obtaining the same documents again. Once the customer has updated his details, for example, his residential address, with one regulated entity of any financial sector regulator, it gets updated in CKYCR and other REs are notified of the updation. PML Rules made by the Department of Revenue in the Ministry of Finance and RBI’s Master Directions on KYC mandate regulated entities to check the CKYCR system before seeking KYC documents for opening an account. However, most banks and NBFCs have not enabled the same in their branches/business outlets, causing avoidable inconvenience to customers. This may be facilitated early. This will be in the interest of all.

    17. Another important issue connected to customer protection is rising digital frauds. It is a matter of great concern that innocent customers continue to fall prey to scamsters. While this could be attributed to rise in digital transactions and innovative methods adopted by fraudsters, lack of customer awareness is also a major reason for the same. To mitigate this menace, REs not only need to put in place robust internal controls but also enhance digital financial literacy.

    18. The issues of mis-selling and aggressive recovery practices have been highlighted earlier too. In this context too, I would request you to keep consumer interest supreme.

    Embracing technology – the AI way

    19. Let me now come to the theme of this year’s conference: AI’s potential to revolutionize grievance redressal. We are entering an exciting era where technology, particularly artificial intelligence (AI), can drive remarkable improvements in speed, accuracy, and fairness of complaint resolution.

    20. AI can help categorize incoming complaints by urgency, complexity, or subject area, ensuring minimal delay in reaching the right people or the right team. AI can also help in optimising complaint routing. Further, it can assist in decision-making and reducing processing time.

    21. Secondly, AI can be used to pinpoint systemic gaps by analysing both structured and unstructured data such as emails, chat logs, and call transcripts. This will aid in identifying training needs and guiding necessary process reforms. Using data from millions of consumer branch visits, call centre logs, mobile apps, and social media, a unified, AI-driven view of all these interactions can help identify common pain points more efficiently. Leveraging data analytics, sentiment analysis, and predictive models, AI can be used to analyse large volumes of data to detect spikes in issues – such as ATM failures or erroneous charges – and alert REs pre-emptively.

    22. Lastly, in a linguistically diverse country like India, AI-driven chatbots and voice recognition tools can eliminate language barriers by operating in local languages. Moreover, the implementation of conversational AI in chatbots, voicebots, and advanced IVR systems can handle routine queries round the clock, thereby freeing people to focus on cases that require empathy and complex problem-solving.

    23. In short, integrating AI at every stage – from complaint lodging to closure – can result in a seamless, efficient, and data-driven grievance redressal system. Such a framework not only reduces processing times and addresses repetitive complaints but also fosters equitable outcomes by mitigating human biases. It is time that the banking industry explores and pioneers the integration of technology – including AI – to strengthen the grievance resolution mechanisms and make it best in class across the globe.

    Challenges and guardrails in AI driven grievance redressal system

    24. While AI presents unparalleled opportunities, we need to be cognizant of the challenges and risks that its adoption poses. There are concerns on data privacy, algorithmic bias and complexity in AI-driven models. As we embrace AI in grievance redressal or any other process, we must also remain mindful of ethical considerations. Human oversight, bias mitigation and data privacy must be integrated into the AI Systems to ensure transparent and consistent outcomes.

    Investing in human resources

    25. While technology in all its forms is a powerful enabler, I would like to emphasise that it is no substitute for integrity, empathy, and human judgment. In a world increasingly driven by data, algorithms, and automation, it is all too easy to lose sight of the human element. Every transaction represents not just a number in a ledger, but the hard-earned savings of a family, the dreams of a small entrepreneur, or the lifelong savings of a senior citizen. It is, therefore, critical that REs continue to invest in human resources dedicated for customer service and grievance redressal. It is essential to invest in training of staff, especially in behavioural aspects of customer service. Moreover, the staff needs to be empowered to take decisions based on their judgement to redress consumer grievances, enhance customer satisfaction and win consumer trust.

    RBI as a facilitator

    26. In the end, I would like to assure you that, while we exhort you to provide services efficiently to customers, we in the Reserve Bank shall also provide various services, approvals, clarifications, etc. to the regulated entities in a timely manner. We already have a citizen’s charter. We are in the process of reviewing the charter. We will make the charter comprehensive to include all services that we offer either to the REs or directly to citizens. Moreover, we are reviewing the timelines for each service. It will be our endeavour to provide all approvals, etc. within the timelines. We are also making mandatory the use of PRAVAAH, which is RBI’s secure and centralised web-based portal for any individual or entity to seek authorisation, license or regulatory approval on any reference made to the Reserve Bank in a timely manner. This will help us in expediting the disposal of applications received by the Reserve Bank.

    Conclusion

    27. We stand at a pivotal juncture as India looks to realise its dream of a more resilient and inclusive Viksit Bharat. With the financial sector touching the lives of almost the entire population, we have a critical role. To succeed in this role, we must continue to enhance customer service and customer protection.

    Thank you !

    MIL OSI Economics

  • MIL-OSI Global: Avoiding your neighbor because of how they voted? Democracy needs you to talk to them instead

    Source: The Conversation – USA – By Betsy Sinclair, Professor and Chair of Political Science, Washington University in St. Louis

    As Americans’ social worlds grow further apart, stereotypes intensify – driving an even deeper wedge between red and blue America. wildpixel/iStock via Getty Images Plus

    Are you angry about politics right now? Seething? You’re not alone. According to the Mood of the Nation Poll by researchers at Penn State, 9 in 10 Americans can name a recent news event or something about American politics that made them angry.

    Political scientists Steven Webster, Elizabeth Connors and I have investigated what happens to people’s social networks – their friends, family and neighbors – when partisan anger takes over. For example, suppose your neighbor is a member of the opposite political party. You’ve always watered their plants when they go on vacation. Given the news these days and how angry you’re feeling, what will you say when they ask for help during their next trip?

    We found that when someone is angry with the opposite party, they avoid people with those views. That can include not assisting neighbors with various tasks, avoiding social gatherings attended by people from the other side, and refusing to date people who vote differently. It means being disappointed if your son or daughter marries a supporter of the opposing party, and even severing close friendships or distancing yourself from close relatives.

    We see that political anger disrupts ordinary life – coffee with a friend – as well as more major life decisions. Political anger breaks our social networks.

    People rely on their relationships to understand our world – and to vote. The more we isolate ourselves from people who see things differently, the easier it is to misunderstand them, pushing us to separate even more.

    Stereotype vs. reality

    During the Obama administration, my collaborators and I asked a nationally representative sample of voters to describe their stereotypes about the opposite party. Our questions were intended to tap into perceptions of the other side’s lifestyles and cultural values, in addition to policy attitudes.

    First, we wanted to establish each side’s actual views. Our 2012-2016 study asked around 1,300 Americans whether they agreed with statements that are often associated with one party or the other – including creationism, guns, taxes and eco-friendliness.

    For example, 42.5% of all Republicans we surveyed agreed with the statement that “this country would be safer if every law-abiding citizen possessed a firearm,” versus 25.1% of independents and 14.2% of Democrats. Meanwhile, 38.7% of Democrats agreed that “this country would be better if every citizen drove an electric car,” compared with 22% of independents and 11.4% of Republicans.

    Which party do you associate with these cars?
    3alexd/iStock via Getty Images Plus

    Two months later, we went back to the same voters and asked them a different question: What percentage of Democrats and Republicans did they think would agree with these statements?

    We saw dramatic evidence of stereotypes. For example, only 19% of Democrats agreed that all Americans should pay more taxes, but more than 80% of Republicans believed the percentage to be higher. The same pattern occurred with electric cars and firearms. Just over 42% of Republicans agreed that all “law-abiding” citizens should have a gun, but the typical Democrat believed the percentage to be 60%-80%.

    Americans do not understand each other across the red-blue divide. Importantly, respondents with more ideologically extreme views themselves had less accurate perceptions of the other party.

    Avoiding the Joneses

    The more extreme our beliefs become, the harder it will be to understand our neighbors.

    Suppose you are a Republican. You learn that your Democratic neighbors believe that everyone should drive an electric car, marijuana should be legal in all states, and universal health care should be available to all citizens. Or suppose you are a Democrat, and you learn that your Republican neighbors believe that humans and dinosaurs walked the Earth at the same time, that elementary school students should be required to recite the Pledge of Allegiance every morning, and that a fence should be built between the U.S. and Mexico.

    Would you want to be friends?

    These hypothetical neighbors have stereotypical beliefs – and most Americans say they do not want those neighbors in their social networks. Specifically, according to our 2023 study, they reported not wanting to become friends, not having this neighbor over for a family meal, and not feeling comfortable allowing their children to play with the neighbor’s kids, among other activities.

    Stereotypes don’t just drive individual people and families apart; they make neighborhoods less cohesive. We ascribe stereotypical beliefs to people who are members of the opposite party – and then we react to these stereotypes, not to our neighbors themselves.

    You’re still neighbors, no matter how you vote.
    monkeybusinessimages/iStock via Getty Images Plus

    Social citizens

    Cutting off those in-person relationships isn’t just a problem for safety and friendliness around the block. It’s a problem for democracy because Americans need relationships with people whose politics are different than their own.

    A majority of Americans have social circles that are politically homogeneous. Even in 2020, 53% of Republicans said that their network was exclusively composed of Donald Trump supporters, and 55% of Democrats said that their network was exclusively composed of Joe Biden supporters.

    In her book “Through the Grapevine,” political scientist Taylor Carlson documents that approximately 1 in 3 American voters mostly learn about politics from socially transmitted information: news they get from talking with friends or scrolling on social media. Relying on these sources is particularly problematic in social networks that are homogeneous, as exposure to information from someone in your own party can lead people to have more extreme positions. Carlson’s work highlights that voters who rely on friends to shape their views rely upon a resource that is heavily biased.

    In my own book “The Social Citizen,” I investigated the influence peers have on political decisions, from voting and donating to identifying with a political party. For example, if a neighbor knocks on your door and asks you to turn out to vote, you are 4%-11% more likely to go cast a ballot than if a stranger knocked on your door.

    Democracy in action

    What can we do to remedy the fractures? We need to understand each other.

    The U.S. has a long tradition of political dialogue. Indeed, after a brutal election tested their friendship, John Adams and Thomas Jefferson did not exchange letters for 11 years. But the pair resumed their correspondence in 1812 with Adams’ statement – later echoed by Jefferson – “You and I, ought not to die, before We have explained ourselves to each other.”

    What Adams and Jefferson understood in the 19th century still applies to the divisions in American society today: Reconciliation requires understanding. These conversations are frequently painful and hard; data scientists have noted that Thanksgiving dinners with guests who cross party lines are frequently shorter. But as my own research shows, we are most able to persuade people with whom we have the closest ties.

    Democracy challenges us to participate in more ways than simply by voting. It challenges everyone to understand those around us and seek what is in the collective best interest.

    And we have the most influence over people in our social networks. So that friend you’re really angry with about their politics? It’s time to give them a call and have a conversation.

    Betsy Sinclair does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

    ref. Avoiding your neighbor because of how they voted? Democracy needs you to talk to them instead – https://theconversation.com/avoiding-your-neighbor-because-of-how-they-voted-democracy-needs-you-to-talk-to-them-instead-250376

    MIL OSI – Global Reports

  • MIL-OSI United Nations: Middle East crisis spirals amid mounting civilian deaths, aid blockade

    Source: United Nations 2

    Peace and Security

    The Israel-Palestine conflict is descending further into violence, with mounting civilian casualties in the West Bank and a deepening humanitarian crisis in Gaza, the UN’s top envoy for the region warned on Friday.

    Sigrid Kaag, UN Special Coordinator for the Middle East Peace Process (ad interim) briefed the Security Council on the latest report relating to resolution 2334 (2016), which calls for an immediate halt to Israeli settlement activity in the Occupied Palestinian Territory.

    She detailed continued violations, escalating military operations and rising attacks against civilians, including deadly assaults by both Palestinian militants and Israeli forces.

    Between 7 December 2024 and 13 March this year, at least 3,897 Palestinians were killed in Gaza, according to the enclave’s Ministry of Health, and 59 Israeli hostages are still being held captive by Hamas and other groups, according to Israeli sources.

    In the occupied West Bank, including East Jerusalem, Israeli military operations during the same period led to the deaths of 123 Palestinians, while 10 Israelis were killed in Palestinian attacks. Women and children were among the victims on both sides.

    Israeli settler violence also continued to displace Palestinian communities.

    The Secretary-General is alarmed by the lethal attacks carried out by Israeli settlers against Palestinians, including sometimes in the proximity and with the support of Israeli security forces, as well as by Palestinians against Israelis,” Ms. Kaag said.

    “All perpetrators must be held accountable,” she stressed.

    Settlement expansion continues

    She also reported that Israeli planning authorities advanced or approved about 10,600 housing units in settlements in the occupied West Bank, including 4,920 in East Jerusalem. Demolitions and seizures of Palestinian-owned structures also accelerated in the region.

    Citing the lack of Israeli-issued building permits, which are almost impossible for Palestinians to obtain, Israeli authorities demolished, seized, sealed or forced people to demolish 460 structures, displacing 576 people, including 287 children and 149 women,” Ms. Kaag said.

    Israel’s aid blockade of Gaza

    Ms. Kaag further reported that the humanitarian situation in Gaza continues to remain dire.

    Though 57,000 metric tons of food aid were delivered in the first month of the ceasefire, Israel halted all humanitarian and commercial supply entries on 2 March, worsening food, water and medical shortages.

    At least 600,000 Gazans now lack access to clean water after Israel cut power to a desalination plant.

    In addition, between 12,000 and 14,000 people, including over 4,500 children, require urgent medical evacuation, according to the UN World Health Organization (WHO).

    Echoing the Secretary-General’s call for the urgent resumption of negotiations to reinstate a ceasefire, Ms. Kaag also underscored the need for unimpeded humanitarian access across the Gaza Strip and for the immediate and unconditional release of remaining hostages.

    Two-State solution

    Concluding her briefing, Ms. Kaag reiterated the UN chief’s call to establish a political framework that outlines tangible, irreversible and time-bound steps to be taken by Israeli and Palestinian leaders.

    “The occupation must end as rapidly as possible,” she said, stating that a viable two-State solution – Israel and Palestine, of which Gaza is an integral part, living side-by-side in peace and security, “is long overdue”.

    “The United Nations will continue to support all efforts towards that goal.”

    MIL OSI United Nations News

  • MIL-OSI USA: 46 Patents, One Fiscal Year

    Source: US National Renewable Energy Laboratory

    NREL Innovations Fuel New Energy Technologies


    What is your technology, what is innovative about it, and how will it change the world? These are the initial questions the innovation management team at the U.S. Department of Energy’s (DOE’s) National Renewable Energy Laboratory (NREL) asks researchers when they have new inventions with commercialization potential.

    Researchers submit their innovative ideas as records of invention (ROI) or software records, thus initiating a collaborative review and discussion with members of NREL’s Technology Transfer Office and Office of General Counsel. Technologies that pass muster and show potential for measurable market impacts may move on to the multiyear process with the U.S. Patent and Trademark Office to secure the patent rights necessary to bring yesterday’s ideas into today’s practical use.

    In Fiscal Year 2024, researchers at NREL submitted a record-breaking 294 innovations, representing potentially patentable inventions or copyrightable software. This remarkable level of innovation productivity resulted in 46 awarded U.S. patents and 12 NREL-enabled startup companies—an unprecedented amount of growth for this DOE laboratory focused on integrated energy solutions for an affordable and secure energy future.

    To Eric Payne, licensing executive lead for the tech transfer office, NREL’s record year signals that researchers are more engaged than ever before in the commercialization process as a means for their research to have impact.

    “NREL scientists are among the most inventive in the national lab system, and this record year reflects their continued dedication to having commercial impacts in the U.S. energy economy,” Payne said.

    A subtle, yet crucial, distinction about patents, Payne explained, is that they are “a snapshot back in time” of the research NREL was conducting three to five years ago.

    “Patent issuances are actually a lagging indicator of innovation, because if you think about the timeline, a researcher will first file an ROI. We typically file a patent application about six to 12 months after that, and then the patent application is pending within the U.S. Patent and Trademark Office for at least two to five years,” Payne said.

    The process can sometimes take even longer, partly due to the volume of applications received at the U.S. Patent Office and partly due to the complexity of the technology itself. The more complicated the technology, the more time it takes for a patent application to be examined, with NREL’s team of patent attorneys expertly navigating the prosecution process. Because research at the laboratory is often early stage, researchers will typically use this waiting period to continue developing their technologies toward market readiness.

    In the case of FY 2024, the “oldest” awarded patent originated from an ROI submitted in 2014, though most patents were initiated in 2019 or later.

    So, what was cutting edge at NREL five years ago? In short: NREL’s origins as a solar research institute still shine, accompanied by advances in wind, hydropower, geothermal, and bioenergy fields. The patents overwhelmingly represent improvements in the efficiency of energy systems and manufacturing processes to make technology easier to scale and cheaper to use. New materials and advanced composites were introduced, and methods that reduce the amount of energy needed to power everyday lives were proposed.

    Protecting Power Grids From Cyberattacks

    With the rise of new technologies, power grids are becoming more vulnerable to advanced malware capable of infiltrating a utility company and toggling the on/off switch of electricity for millions of customers at once, remotely.

    Joshua Rivera and Vivek Kumar Singh, two researchers at NREL’s Cybersecurity Research Center, aim to get ahead of these threats by exploring how modern cybersecurity concepts—like cloud-based programs, process automation, and even artificial intelligence—can be applied to the energy grid to make it more resilient.

    This thought led to the Cybersecurity Research Center’s first patent, issued in February 2024, titled “Network visualization, intrusion detection, and network healing.” Rivera and Kumar Singh are coinventors along with NREL’s Adarsh Hasandka and Joshua Van Natta.

    The patent proposes a system that detects, visualizes, and mitigates anomalies in power grids automatically. The system’s rapid response lies in the rule-based, model-based, and AI-driven methods it was developed with. By comparing incoming data to preestablished models, plotted by the team, the system can immediately trigger corrective actions when disruptions are found.

    Vivek Kumar Singh (presenting) describes the NREL-patented tool for protecting power grids. Photo from Vivek Kumar Singh, NREL

    The team’s ROI for the technology was initiated in 2019, “at the right place and the right time,” according to Rivera and Kumar Singh.

    “In 2019, we were trying to capture the moment; we were forecasting that people were really going to care about AI,” Rivera added. “Terms like virtualization, software-defined networking, automation, and orchestration are common in IT and cloud security for ensuring resilience. So, we set out to adapt those philosophies with these new detection methodologies and apply them specifically to power systems. By combining them, we realized we could create something truly novel at the time.”

    As electrical grids become more connected and vulnerable to online threats, cybersecurity is now a core component of energy systems rather than an afterthought. To refine and bring technologies like this patent to market, the team said that partnerships and collaborations will be essential.

    “This patent required a diverse team of people with different domain expertise and different capabilities,” Rivera said. “The more collaboration and involvement we get from others, the more likely we can build something that will be successful.”

    Matereal’s NIPU Foam Replaces Traditional Polyurethane

    For retired NREL researcher Phil Pienkos, his renewable, nontoxic polyurethane product, trademarked as Polaris, came closer to commercialization in FY 2024 with a new patent for the technology.

    Developed with Tao Dong and Lieve Laurens of NREL, Pienkos’ non-isocyanate polyurethane (NIPU) foam can be made from readily available oils, such as linseed or soybean oil, as well as oils derived from algae or food waste. It is synthesized without petroleum-based chemicals and isocyanates: hazardous chemicals that are known to cause irritation, asthma, and severe lung issues. And its end product offers both recyclable and biodegradable options for polyurethane used in everything from textiles, automotive interiors, mattress cushioning, and more.

    Phil Pienkos (right) holds a prototype of his non-isocyanate polyurethane material, while Eric Payne (left) holds the patent license agreement that helped Pienkos form his company, Matereal. Photo from Eric Payne, NREL

    This latest patent, “Non-isocyanate polyurethane products and methods of making the same,” specifically addresses the method of making NIPU foam. By increasing the reaction speed between amines and cyclic carbonates, the building blocks of the material, researchers have made NIPU foam synthesis more comparable to conventional polyurethane production, which is crucial for uptake by industry partners.

    “It’s got regulation push. It’s got market pull,” Pienkos said of the opportunities for commercialization. “It’s got everything.”

    As of summer 2024, Pienkos’ startup company, Matereal, had completed a round of seed funding, raising $4.5 million to continue Polaris’ development after early partnerships with brands like Patagonia, the outdoor company, and Tempur Sealy, the mattress company.

    Ocean Wave Energy Converters Make a Splash

    Two patents issued in the last fiscal year centered on marine energy and the conversion of the ocean’s waves into “something more useful,” said Blake Boren, a senior engineer on NREL’s water power research and development team—be it electricity or desalinating seawater into drinkable fresh water.

    Boren was a lead researcher on the patent titled “Flexible wave energy converter,” also known as a flexWEC, a device that can bend, flex, and/or stretch to generate electricity from ocean waves. Where traditional wave energy converters are typically rigid and move within one degree of freedom, a flexWEC is innately able to move in several degrees of freedom and can therefore interact with a broader range of ocean wave periods and frequencies than what would otherwise be directly possible. With many small energy transducers embedded across the device, instead of concentrated at central point, the flexWEC can better adapt to changing wave environments and continue operating even if some transducers fail.

    A prototype of the inflatable pump Jenne built in his garage. Photo by Scott Jenne, NREL

    “If a couple of the smaller energy transducers fail, it’s not ideal, but the overall energy conversion structure should largely still operate as intended, and in that way, flexible wave energy converters could be more robust than a more conventional WEC,” Boren said.

    The flexWEC is an ocean wave energy converter based on distributed embedded energy converter technologies (DEEC-Tec), a new type of marine energy innovation that was patented in September 2022 by Boren and Jochem Weber, chief engineer for NREL’s water power program, also named on the new patent.

    Dale “Scott” Jenne’s FY 2024 patent, “Inflatable pressure absorption wave actuated pump,” also described a wave energy converter, though based on a different mechanism than the flexWEC. After six years of working on desalination technologies, Jenne—a multidisciplinary research engineer on the water power team—noticed a common theme.

    “Almost every wave energy converter that I had worked with or analyzed was, in some way, pumping a fluid. And a lot of companies earlier on were using what we call hydraulic systems: a piston that is pushing up and down, then that motion runs a motor, which can then run a generator,” Jenne said.

    But hydraulic systems are expensive, prone to leaks, and rely on rigid parts like gearboxes that could break over time, leading Jenne to question, “How do you simplify that process and make a system that pumps water with the simplest mechanism possible?”

    The result, a prototype Jenne built in his garage with $150 of supplies, is a modified version of a diaphragm pump that relies on the kinetic energy of a moving wave to pressurize a bag. Squeezing the bag then forces air through a column to generate electricity. The inflatable pump has no moving parts and reduces the complexity of mechanical systems with hydraulic seals. And the prototype’s low-cost build implies the technology could be scaled inexpensively.

    NREL researchers Blake Boren and Stephen Chamot (from left to right), with Isabel Hess, a Ph.D. student from the University of Florida, do final checks to the distributed embedded energy conversion technology (DEEC-Tec) equipment before testing it in the Wave Tank at the NREL Flatirons Campus. Photo by Gregory Cooper, NREL

    In December 2024, Jenne’s team applied for a Technology Commercialization Fund grant from DOE to advance the inflatable pump for high-pressure scenarios, like those needed for desalination.

    In both cases, the flexWEC and the inflatable pump hold promise for generating energy from the harsh environment of ocean waves, particularly in areas affected by hurricanes or in remote coastal areas that lack reliable infrastructure. Ocean wave energy has unique advantages in niche applications like those, filling in gaps where wind and solar renewables are less effective. Demonstrating that WECs can succeed in smaller-scale systems—such as powering oceanographic sensors for data collection, desalinating seawater, or supplying energy to microgrids in island communities—could build momentum for larger-scale applications of marine renewable energy technologies in the future.

    Solar Panels, Minus the Lengthy Setup

    Innovations in solar energy technologies represented a majority of the patents NREL acquired in FY 2024, mirroring the growing role solar plays in the global electricity market at-large. As the most abundant renewable resource, solar is predicted to account for 40% of the U.S. electricity supply by 2035 and 45% by 2050. 

    One standout solar technology comes from researchers Bryon Larson and Obadiah Reid of NREL’s chemistry and nanoscience program. Their patent, “Microwave photoconductance spectrometer and methods of using the same,” describes a technique to analyze materials used in photovoltaics (PV) quickly and efficiently, without needing to build a full solar panel device first.

    The device could help solar panel manufacturers implement real-time quality control monitoring on production lines and facilitate more efficient research on PV materials beyond silicon. Where traditional silicon solar panels have established metrics for quality, new materials, such as perovskites, are less well characterized and require more meticulous processing to achieve optimal performance.

    Reid and Larson’s spectrometer works by aiming microwaves at a film of semiconducting material. When the waves bounce back, they are carrying information about the material’s quality at high speed, allowing manufacturers to adjust factors to improve the material’s conductivity in real-time. The spectrometer is built to incorporate into a future where solar panels are manufactured on a roll-to-roll press akin to a newspaper printing press.

    “The technique is contactless, so you are essentially pointing a probe at a running web of material that is moving very rapidly,” Larson said. “The faster you run the printing press, the higher the yields in solar panel production—per hour, day, or year. That’s important because, in a manufacturing setting, the less downtime you have, the more likely you’ll be profitable.”

    After the ROI was filed in 2018, DOE selected Reid and Larson’s spectrometer for its Small Business Innovation Research grants where industry competed to advance the technology. Oregon-based Tau Science Corporation adapted the team’s research tool into a commercial prototype, and along the way, Reid and Larson made the technology even better. Though their original spectrometer is 1,000 times more sensitive than traditional methods, today’s version is even more precise, enabling research into higher-quality perovskites, cadmium telluride, and other trending semiconducting materials.

    Chemistry researchers Bryon Larson (left) and Obadiah Reid demonstrate a commercial prototype of their microwave spectrometer. Photo by Werner Slocum, NREL

    Reid predicts that as the solar industry adopts roll-to-rolling printing—projected to be a $50 billion annual market in the next two decades—the microwave spectrometer will naturally transition to industrial applications.

    “I have pretty high hopes that it will be adopted by research laboratories because it is super useful as a way of characterizing the material you’re making before going all the way to a full device,” Reid said. “If that happens, if the people developing the materials are trained with this particular technique, they’re going to want that same feedback in their systems when they join industry.”

    These and NREL’s remaining patents from FY 2024 have been added to an ever-expanding portfolio of technologies that Payne’s office is managing, including 750 patented technologies and 700 commercial and open-source software records. Each invention is available for licensing through NREL’s Technology Transfer Office.

    MIL OSI USA News

  • MIL-OSI United Kingdom: New MBA Residential series focuses on supply chains The latest trends in global supply chains will be the focus of a three day event hosted by the University of Aberdeen Business School this summer.

    Source: University of Aberdeen

    The latest trends in global supply chains will be the focus of a three day event hosted by the University of Aberdeen Business School this summer.
    From exploring the use of AI and Blockchain, understanding supply vessel logistics and establishing new supply chains in emerging markets; through to raising awareness of the environmental, social and governance requirements in value chain planning, the event is part a new MBA Residential series.
    Supported by the Development Trust Student Experience Fund, it will bring together MBA students from Aberdeen, Qatar and those studying online for a comprehensive programme of lectures and on-site industry visits.
    In addition to visiting the National Decommissioning Centre, ANM Group and Peterhead Port Authority, delegates will hear from speakers including Rex Gu, Global Head of Finance, Contract Logistics and E-Commerce Logistics at A.P. Moller – Maersk; Alan Buhamba, Executive Assistant to the Minister of Energy in the Government of Uganda; Cyril Bruce-Cathline, New Business Management for Europe and Africa at Fugro; and Yingli Wu,  Managing Director (China) at Wrist Ship Supply. They will also be joined by Russell Borthwick, Chief Executive of Aberdeen & Grampian Chamber of Commerce.

    This event provides a unique opportunity for students across the MBA cohort to network, engage and enhance their understanding of supply chain resilience directly from industry.” John Storm, Director of MBA Programmes at the Business School

    “In today’s interconnected world, supply chain resilience is not just a strategic advantage but a necessity,” said John Storm, Director of MBA Programmes at the Business School and event moderator.
    “The challenges of geopolitical instability, resource scarcity and technological integration demand agile and adaptable networks. Yet, these very challenges also present opportunities for innovation, sustainability, and enhanced collaboration, paving the way for more resilient and efficient global supply chains.
    “This event provides a unique opportunity for students across the MBA cohort to network, engage and enhance their understanding of supply chain resilience directly from industry.”
    Supply Chain Resilience in the Age of ESG takes place at the University of Aberdeen’s King’s College campus from 4-6 June 2025. Free to attend, register to express your interest here.

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: New posts to strengthen links between University and industry Bridging the gap between academia and key industry sectors at the heart of the North East of Scotland’s economy is the key aim for three new business development executives at the University of Aberdeen.

    Source: University of Aberdeen

    Bridging the gap between academia and key industry sectors at the heart of the North East of Scotland’s economy is the key aim for three new business development executives at the University of Aberdeen.
    The three new posts have been created by the 430-year-old institution in order to build and strengthen links and partnerships with the business community across energy, health and life sciences, and digital and creative industries.
    It’s hoped that the initiative will foster greater collaboration as part of a wider drive by the University to support regional economic development.
    Responsible for the health and life sciences portfolio is Dr Marina Kovaleva who boasts 25 years in the sector working within academia and biotech and pharma companies.
    Marina pioneered the discovery of new drug therapies developed from the shark immune system, leading to the first preclinical study on shark-based drugs for rheumatoid arthritis and designing targeted tumour therapies. This research was spun out into the biotech company Elasmogen Ltd in 2016, of which Marina is a founding team member.
    Marina has degrees in Biochemistry, Biotechnology and Veterinary Medicine obtained from universities in Russia and Germany.
    Taking on the digital and creative industries brief is Dr Allison Noble who has held various roles in both government and the charity sector.
    Following roles involving helping NHS health boards address vaccine hesitancy and develop clear travel guidance during the pandemic and sustainability research with the Department for Digital, Culture, Media and Sport (DCMS), Allison comes to the University after two and a half years with Research Data Scotland (RDS). With RDS, Allison helped restructure the organisation’s information architecture and implemented AI safely at an institutional level whilst working with bodies such as National Records of Scotland, Scottish Government and Public Health Scotland.

    These appointments demonstrate the University’s ongoing support for the region’s ambition to be an innovation-driven economy, leveraging our world-class research expertise to support business.” Professor Pete Edwards, Vice-Principal for Regional Engagement

    Her doctorate from the University of Southampton investigated how music streaming platforms and their algorithms impact the creation, distribution, and consumption of music.
    Aberdeen Geology and Petroleum Geology graduate, Dr Ian Brightmore, will be the lead for energy. He returns to the University, where he also obtained his PhD, with 15 years of international operator experience in the UK continental shelf, Norwegian continental shelf, Kurdistan and Barents.  
    Ian worked as geologist with ExxonMobil in Norway and Houston before returning to Aberdeen to take a position with Canadian Natural Resources (CNR) and has worked for numerous international operators since in the capacity of exploration geologist.
    Dr Liz Rattray, University of Aberdeen Interim Chief Operating Officer and Director of Research and Innovation, said: “There is an abundance of cutting-edge research being carried out at the University of Aberdeen which could have real and immediate benefits for industry.
    “The challenge is having key individuals in place with an overview of vital areas – such as energy, health and life science and digital and creative industries – who can act as a single point of contact between industry requirements and our researchers they could be collaborating with.
    “The appointment of our three new business development executives to cover these key industry sectors is crucial to maximising collaboration, fostering long-term industry links and promoting the expertise that the University of Aberdeen boasts – to the benefit of all parties.”
    Professor Peter Edwards, Vice-Principal for Regional Engagement, said: “These appointments demonstrate the University’s ongoing support for the region’s ambition to be an innovation-driven economy, leveraging our world-class research expertise to support business.
    The University of Aberdeen hosts the largest concentration of academic researchers in the North of Scotland and the new business development executives will work with industry to understand their problems, before connecting them to the relevant academic experts, and providing advice on the most appropriate mechanism to facilitate joint work.”
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    MIL OSI United Kingdom

  • MIL-OSI Canada: Deputy Prime Minister meets with U.S. Treasury Secretary Janet Yellen in New York

    Source: Government of Canada News (2)

    September 21, 2023 – New York City, New York – Department of Finance Canada

    Yesterday in New York City, the Deputy Prime Minister and Minister of Finance, Chrystia Freeland, met with the United States Secretary of the Treasury, Janet Yellen.

    The Deputy Prime Minister and the Secretary discussed Russia’s illegal invasion of Ukraine, and agreed on the importance of continuing their resolute commitment to ensuring Ukraine has the support it needs to defend its people, democracy, and territorial integrity. 

    The Deputy Prime Minister and the Secretary discussed how Canada’s $120 billion clean economy plan and the U.S. Inflation Reduction Act can work together to maximize economic benefits and fight climate change on both sides of the border. By working together, Canada and the United States can strengthen our national economies to deliver more good middle class jobs and better paycheques for both Canadians and Americans for generations to come.

    The Deputy Prime Minister highlighted that Canada and the United States are natural partners, with highly integrated and competitive supply chains, and pointed to the capacity of Canadian steel and aluminum producers to supply the materials needed to grow the clean economy of the 21st century.

    They also discussed the Organisation for Economic Co-operation and Development’s (OECD) two-pillar plan on international tax reform. The Deputy Prime Minister reiterated Canada’s priority and preference remains a multilateral approach to digital taxation.

    The meeting reaffirmed the close ties and friendship between Canada and the United States. The Deputy Prime Minister and the Secretary discussed their respective work to tackle global macroeconomic challenges with modern supply side economic policies that grow the economy from the middle out, creating middle-class jobs and new opportunities for Canadians and Americans.

    MIL OSI Canada News

  • MIL-OSI Banking: Reserve Bank of India (Financial Statements – Presentation and Disclosures) Directions, 2021: Clarifications

    Source: Reserve Bank of India

    RBI/2024-25/126
    DOR.ACC.REC.No.66/21.04.018/2024-25

    March 20, 2025

    Madam / Sir,

    Reserve Bank of India (Financial Statements – Presentation and Disclosures) Directions, 2021: Clarifications

    The Reserve Bank has received queries and suggestions from banks and Indian Banks’ Association (IBA) on certain aspects of disclosures in the notes to accounts to the financial statements as well as on the notes and instructions for compilation of balance sheet specified in the Annex II Part A of the Reserve Bank of India (Financial Statements – Presentation and Disclosures) Directions, 2021.

    2. The queries and suggestions received, and the clarifications thereof are enclosed in the Annex.

    Applicability

    3. These instructions are applicable to all commercial and cooperative banks for preparation of financial statements for the financial year ending March 31, 2025 and onwards.

    4. The Reserve Bank of India (Financial Statements-Presentation and Disclosures) Directions, 2021 shall be updated suitably to reflect these changes.

    Yours faithfully,

    (Usha Janakiraman)
    Chief General Manager-in-Charge


    Annex

    Sr. No. Queries / Suggestions Clarification
    1. Reference is invited to Notes and Instructions for Compilation of Balance Sheet specified in Part A of Annex II with respect to Schedule 5: Other Liabilities and Provisions: Others (including provisions) of the Directions ibid in terms of which certain types of deposits where the repayment is not free, shall also be included under this head. We have received queries from banks on the classification in the balance sheet, of margin money received in the form of deposits, where lien is marked by banks in the ordinary course of business. It is clarified that lien marked deposits shall continue to be classified under Schedule 3: Deposits with suitable disclosures.
    2. In terms of Notes and Instructions for Compilation for Balance Sheet in Annex II Part A for Schedule 9 (B) (ii): Advances Covered by Bank/Government Guarantee of the Directions ibid, whether advances guaranteed by Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) should be disclosed under Schedule 9 (B) (ii) (i.e., advances covered by bank/government guarantees) or under Schedule 9(B) (iii) (i.e., unsecured advances)? It is clarified that advances, to the extent they are covered by Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) and Credit Risk Guarantee Fund Trust for Low Income Housing (CRGFTLIH) and individual schemes under National Credit Guarantee Trustee Company Ltd. (NCGTC), which are backed by explicit Central Government Guarantee, in terms of paragraph 5.2.3 and 5.2.4 of Master Circular DOR.CAP.REC.4/21.06.201/2024-25 on Basel III Capital Regulations dated April 1, 2024, as amended from time to time, shall also be disclosed under Schedule 9 (B) (ii) i.e. ‘Advances Covered by Bank/Government Guarantee’.
    3. Whether market value of repo and reverse repo transactions would better reflect the financials of banks instead of face value in terms of disclosures prescribed in Paragraph C. 3(e) of Annex III Disclosure in Financial Statements: Notes to Accounts to the Directions ibid ? It is clarified that disclosures on repo/ reverse repo transactions shall be done in market value terms as well as face value terms.

    MIL OSI Global Banks