Category: European Union

  • MIL-OSI United Kingdom: Test to protect: Know your risk this World TB Day

    Source: City of Birmingham

    On World TB Day (March 24th), Birmingham City Council is urging communities in the city to understand their risk of contracting tuberculosis (TB) and how to protect themselves and their loved ones.

    An awareness campaign, launched in February, has been focusing on males aged between 25 to 34 years old, who were either born in or have lived in Pakistan, encouraging them to get tested and, if needed, treated for TB. This group has been identified by research as one of a number of communities at particularly high risk for contracting TB. Despite this increased risk, many within this demographic are less likely to get tested. 

    TB is an infection caused by bacteria that affects the lungs and other parts of the body. It is serious but can be cured with medication if detected and treated early.  

    The campaign’s central message -“Risk. Test. Protect.” – encourages individuals to visit testtoprotect.co.uk to determine their risk for TB, as well as Hepatitis B and C. The website offers information on how to get a free, confidential test, and underscores the importance of early detection in protecting both personal health and the health of their loved ones and their wider community. 

    World TB Day takes place each year on March 24th, the date in 1882 that Dr Robert Koch announced he had discovered the bacterium that causes TB, and aims to raise awareness of the condition’s impact and step up efforts to eradicate it globally. This aligns with Birmingham’s own commitment to the Fast-Track Cities Plus (FTC+) programme, which aims to end new cases of TB, Hepatitis B and C, and HIV in the city. 

    Councillor Mariam Khan, Cabinet Member for Health and Social Care at Birmingham City Council, said: “World TB Day is an important reminder that there is still a lot of work to do to eradicate cases of TB globally, but that work starts with empowering people to understand their risk and then take the necessary steps to protect themselves and their loved ones through testing and treatment.  

    “This is the approach we are taking in Birmingham, encouraging communities identified as being at risk to find out if they could be living with TB without realising, and then enabling them to access the support and treatment they need. 

    “This is important any day of the year, not just on World TB Day, and I would urge those who may be part of an at-risk community to take that crucial first step and visit testtoprotect.co.uk to find out more.” 

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Councillors to consider Highland Investment Plan update

    Source: Scotland – Highland Council

    Highland Councillors will be asked to consider a new approach on the future of the Highland Investment Plan (HIP). 

    Approval is being sought for the allocation of funding for the first phase of proposed projects for 2024/25 to 2029/30 which will help improve local public facilities and sustain local communities and population. 

    The Highland Investment Plan commits to the establishment of a new generation of integrated community facilities (PODs) which will be complimented by a refreshed operating model for services across Highland Council and with key partners, such as NHS Highland. 

    A report to the meeting of The Highland Council on 27 March will provide Councillors with an update on the progress of the Council’s ambitious Highland Investment Plan. The report outlines that the establishment of Community PODs is linked to plans to modernise service delivery and are a key driver for the future operating model of the Highland Community Planning Partnership.  

    The HIP commits £2.1 billion of capital funding over a twenty-year period based on the ring fencing of 2% council tax per annum, or an equivalent revenue stream. 

    The Plan will be used to tackle the major challenges that Highland Council faces with transport and roads; schools and community facilities; depots and public offices across Highland communities.   

    Highland Council Leader Cllr Raymond Bremner said: “Included in the recommendations to Council, will be that Hub North Scotland Ltd be taken forward as the chosen Highland Investment Plan delivery partner; and that a Commissioning Approval Board be set up and chaired by the Assistant Chief Executive – Place. He added: “The wider context of the HIP is to establish a prospectus of investible developments that can attract private sector partners and gain more leverage for public sector investment in local communities.” 

    The Committee will also be asked to agree the allocation of capital funding to the first group of Phase 1 projects at Beauly, Charleston, Dingwall, Dunvegan, Fortrose, Inverness High and Thurso and the proposed project delivery timescales. Councillors will also be asked to agree an option to move to a Community POD development for St Clement’s and Dingwall Primary schools, on the basis that this provides the greatest educational benefits for both schools, and the maximum economic benefit for the wider community. 

    The report to Councillors invites them to note that ‘the relocation of St Clement’s School will require a statutory consultation to locate a replacement building for St Clement’s School on the new Dingwall Community POD site. If approved, the new Community POD development is prioritised for the earliest possible delivery, with construction commencing early in 2027 and the new building being operational by the end of 2028/29. 

    Convener of the Council, Cllr Bill Lobban added: “All work to date by the Council on the Highland Investment Plan has taken into account the views of local people and local issues and priorities. Members will have the opportunity to discuss the report on Thursday and if the recommendations regarding St Clement’s and Dingwall Primary schools are agreed, the Council will immediately commence an informal consultation period of engagement with relevant stakeholders from both schools. In addition, if agreed by Council, work will also start on a Strategic Outline Case for Lochaber Adult Care Provision.” 

    Members will also be updated on the Thurso Place-Based review which will determine a preferred model for a Thurso Community POD. If agreed, this project’s recommendation is that it should be prioritised for the earliest possible delivery with an estimated operational timescale in 2029/30. 

    In addition to the ongoing development of the Tain Campus, Nairn Academy, Broadford and Tornagrain projects, five previously prioritised Phase 1 projects are being progress with the following earliest operational dates at: Beauly Primary (2027/28); Charleston Academy (2029/30); Dunvegan Primary (2027/28); Fortrose Academy (2029/30); Inverness High (2029/30). 

    Funding of the Highland Investment Plan formed part of the Council Tax and budget decisions on 6 March 2025 when Council agreed its revenue budget for 2025/26, within which 2% of council tax income was agreed to support the HIP. 

    The full report can be found here (Item 5).   

    More information on the Highland Investment Plan can be found on the Council’s website:  

    https://www.highland.gov.uk/highlandinvestmentplan

    MIL OSI United Kingdom

  • MIL-OSI Security: Man sentenced for sexually abusing children

    Source: United Kingdom London Metropolitan Police

    A man has been jailed for more than 11 years for sexual abusing two children.

    Jamal Armstrong, 35 (30.12.89) of no fixed address, was sentenced to 11 years and nine months’ imprisonment at Woolwich Crown Court on Friday, 21 March.

    He was also handed a Sexual Harm Prevention Order and restraining order against the victims.

    Armstrong admitted two counts of sexual assault by penetration on a female under 13 and four counts of sexual assault on a female under 13 when he appeared before Woolwich Crown Court on Tuesday, 17 December 2024.

    The offences took place at an address in Greenwich between November 2023 and August 2024.

    The two victims, who were aged 12 at the time of the offences, were known to Armstrong. They came forward and reported the crimes to police in August 2024 and an investigation was swiftly launched by the Met’s Public Protection South East team.

    Armstrong was arrested by officers on Tuesday, 14 August 2024 while he was attempting to leave the country. He was later charged.

    Over four months, officers compiled numerous witness statements and a body of evidence, which ultimately led to a guilty plea.

    Specialist officers supported the victims throughout the investigation.

    Detective Constable Callum Boast, of the Met’s Public Protection South East team, said: “I would like to extend my heartfelt thanks and gratitude to the victims in this case, who have been extremely courageous in coming forward to police and recounting the trauma of abuse they suffered because of Armstrong.

    “Armstrong is a dangerous individual who has carried out horrific crimes to two girls known to him. He will now serve a substantial amount of time behind bars for his despicable behaviour.

    “It cannot be underestimated the impact, both physical and mental, such sustained abuse will have had and I hope today’s sentence will give some sense of closure and peace to the victims and their loved ones.”

    MIL Security OSI

  • MIL-OSI United Kingdom: Scheduling and listing: using technology to co-ordinate resources more effectively

    Source: United Kingdom – Executive Government & Departments

    Case study

    Scheduling and listing: using technology to co-ordinate resources more effectively

    While judges decide when to schedule and list court and tribunal hearings, HMCTS puts the administrative and logistical arrangements in place to facilitate them.

    Under judicial direction, careful consideration is given to parties’ needs, judicial availability and wider resources such as the availability of staff, buildings and technology.

    Before the introduction of our online Scheduling and Listing tool, courts were struggling with outdated methods of planning and organising court time – they often used paper diaries, disconnected spreadsheets and basic calendars. This meant: 

    • staff spent excessive time on administrative tasks rather than supporting complex cases and working with judges 

    • courtroom space was under utilised  

    • no reliable data on how resources such as courtrooms, staff and judicial time were being used 

    • very little flexibility for local courts to manage their own schedules to suit their needs 

    There was a clear opportunity and need to offer local courts the flexibility to manage their own courtroom space and diaries, to understand future needs and effectively plan accordingly, save time and reduce the financial cost to the taxpayer through better courtroom utilisation. 

    Benefits of the digital service 

    Our digital Scheduling and Listing tool has delivered substantial improvements for court users, staff and the justice system, resulting in: 

    • reduced administrative burden through automated listing of procedural hearings 

    • enhanced visibility of room availability across multiple court buildings 

    • improved planning capability with comprehensive data insights 

    • better experience for listing officers with more reliable hearing information  

    • improved access to justice for court users due to better use of valuable judicial time and courtroom space 

    • stronger data security and business resilience with a standardised approach across jurisdictions and no reliance on paper-based system 

    • long-term planning capabilities beyond 6 months 

    • simplified process for legal professionals to manage their court commitments 

    • reduced risk of errors in scheduling 

    Our digital transformation 

    Since 2016, we’ve implemented two major digital solutions that are transforming how we organise the use of courtrooms and and resources. 

    In Civil and Family Courts and Tribunals we’ve designed and implemented ListAssist, a digital platform for listing hearings in England and Wales.  

    In criminal courts, instead of introducing a completely new system for scheduling and listing, we are adding a number of functions to Common Platform. This is already used to list most criminal hearings through its basic scheduling and listing capabilities, so we can deliver improvements quicker and more smoothly.  

    At every step, extensive user research and feedback from the people testing and using the service has been essential to overcome challenges and get new changes right before we introduced them in full. 

    ListAssist (Civil and Family Courts and Tribunals) 

    ListAssist is now live in all Civil and Family Courts and Tribunals in England and Wales. It has enabled listing officers to: 

    • provide automatic listing for routine hearings 

    • view resource availability across multiple locations 

    • deliver actionable insights on hearing durations and patterns 

    • integrate with the Court and Tribunal Hearings Service for improved public access 

    Common Platform enhancements (Criminal Courts) 

    Following successful testing by early adopters in Mold, Kent, Essex and Redditch in Autumn 2024, access to the first version of the scheduling tool went live in early 2025 for all Magistrates’ Courts in Wales and the South East, with positive results.  

    Users have told us the tool is easy to use and useful and we have incorporated enhancements suggested by our early adopters into the next phase of the tool’s development. We’re now rolling out across all magistrates’ courts across all regions following feedback from early adopters.  

    By creating a digital platform under the Reform Programme we’ve already: 

    • improved accuracy of booked sessions and removed duplicate recordings 

    • given users the ability to view, edit and create new sessions, allowing them to make real time changes to their schedule 

    • extended scheduling beyond 6-month limitation 

    Future enhancements will improve the scheduling and listing process by allowing staff to: 

    • see how much space is available in one glance, saving time in cross-referencing with different systems – delivering smoother justice for users  

    • view a two-week calendar, rather than one day allowing for better future planning 

    • have bulk editing capabilities for multiple hearings, ensuring optimum use of courtroom space, helping legal professionals manage their time effectively and increasing efficiency of cases  

    • reduce waiting times due to greater visibility of hearing room and judge availability  

    Better use of resources  

    The scheduling and listing tools will increase the quality of service offered to the public and legal professionals. It will support better use of hearing spaces; reduce administrative tasks so that skilled listing officers an focus on the more complex areas of hearing management; and provide greater confidence that hearings will proceed when scheduled.   

    The ability to allow for long-term vision and planning rather than just being able to view and schedule hearings on that day is making a huge difference to court users, helping legal professionals manage their time more effectively and ensuring optimum use of courtroom space.   

    Better information sharing 

    In turn, increased efficiency of the scheduling and listing of cases will improve the experience of our users’ visiting courts and tribunals, reducing the opportunity for errors to be made and, cutting down the time it takes listing officersto complete administrative tasks.  

    By having a consistent approach to how we list hearings on one universal platform, we will improve the accuracy of our data. Data providing accurate hearing durations and start times will increase our knowledge and reduce delays as we understand better how resources are used, in turn improving business resilience.  

    Working together 

    We work closely with: 

    • local listing officers and courts on rollout and delivery – we have carried out extensive user research in our Crown and magistrates’ courts and implemented pilots before full rollout. 

    • Courts and Tribunals Service Centres to offer best support and advice for stakeholders  

    • Magistrates, legal advisers and judiciary as a vital partner at all levels to deliver a more streamlined system 

    Getting support 

    We’ve implemented a comprehensive support strategy along the way, including: 

    • early adopter programme in key locations  

    • phased rollout allowing for feedback and system improvements 

    • dedicated training for staff transitioning from legacy systems 

    • ongoing support through local champions and digital support teams 

    • regular user feedback sessions to identify and address challenges 

    Feedback and insights  

    Users across the justice system feedback how the service has improved ways of working: 

    The transition has been surprisingly straightforward, with staff adapting quickly to the new process. The Programme team has been responsive to our feedback and concerns.

    The ability to view and create sessions has been invaluable… the system is intuitive and user-friendly.

    ListAssist was introduced to us quite slowly, which was helpful to let us adapt. So far, it’s worked well. The search is quick, and scheduling works well for us. Working with the project however has been good. In particular, it’s been really good to work with Barry Sutton, the Deputy Service Manager. He’s from a listing background so he understands the way we work and what we need.

    Future plans 

    We’re continuing to improve the service for the people who need to use it. Our plans include: 

    • further integration of ListAssist with case management systems 

    • enhanced data analytics capabilities for better resource planning 

    • potential expansion of tools to Crown Court scheduling 

    • continuous improvement based on user feedback 

    • development of additional automated features 

    • enhanced reporting capabilities for better resource management 

    Stay updated 

    To keep informed about the latest developments visit: 

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Easier to apply, speedier processing and fewer hearings: how we made immigration appeals simpler, faster and more accessible

    Source: United Kingdom – Executive Government & Departments

    Case study

    Easier to apply, speedier processing and fewer hearings: how we made immigration appeals simpler, faster and more accessible

    The First-tier Tribunal Immigration and Asylum service handles approximately 50,000 appeals every year.

    These appeals come from people challenging Home Office decisions about: 

    • their immigration status 

    • permissions to stay in the UK 

    • deportation 

    • entry clearance 

    Before the Reform Programme, appellants and staff faced significant barriers.  

    • Paper forms were complex for appellants, especially if English wasn’t their first language 

    • Language barriers made it harder for applicants to fully understand how their appeal was progressing or robustly present their case 

    • Our people spent lots of time manually reviewing and handling paper forms, slowing processes down 

    Our aim, through the Reform Programme was to build a trusted service for users, maintaining fairness and increasing transparency and accessibility.  

    Benefits of the digital service 

    Our modernised service has transformed the appeals process, making it simpler, more accessible and delivering substantial improvements for those appealing decisions: 

    • Simplified applications with less form fields to complete 

    • Faster processing times through our streamlined digital system 

    • Plain English throughout the service, making it more accessible and less daunting 

    • Seamless integration with Home Office systems for better case management 

    • Reduced administrative burden on HMCTS by eliminating paper-based processes 

    • Centralised and consistent support through our new Service Centres 

    • Improved flexibility and transparency – users can track their appeal’s progress online at any time 

    • Reduced need for hearings through a new Home Office review stage 

    • Fewer postponed or adjourned hearings due to better evidence management 

    Our Digital Transformation 

    We started transforming the service in January 2019 with a carefully planned launch of our digital service at two hearing centres. We worked closely with legal representatives to test and refine the service. Survey feedback and engagement with users helped us improve the service. New features were also added before it was rolled out to other hearing centres. 

    The full digital service launched in February 2020, making the appeal process simpler, faster and more accessible for all of those using the service.  

    For Appellants 

    For an appellant in person the service is designed to be simple and accessible. During the design stage, we worked closely with charities throughout the UK including Justice, Migrant Help and the Refugee Council where we learnt more about the experience of appellants, including vulnerable users, which helped us to create a better service.  

    Improvements include: 

    • User-friendly online application system 

    • Clear communication at every stage 

    • Real-time case tracking 

    • Integrated fee processing 

    • Streamlined document management 

    • Automated notifications and reminders 

    Our efforts are working. By enabling people to use the digital service it has freed up more judicial time and resource for the most complex cases.   

    Learning Lessons 

    We also encountered and overcame several challenges: 

    • Initial more limited functions required temporary workarounds 

    • Users required additional support to adapt to new processes 

    • Deadlines and direction orders not being met needed to be resolved 

    Getting Support 

    We’re committed to ensuring access to justice for everyone in several ways, including: 

    • retaining and improving the paper process for appellants unable or less confident to use the digital service 

    • dedicated support at the Service Centre for the Immigration and Asylum service 

    • help with handling fees, listing appeal hearings and processing applications for permission to appeal to the upper tribunal  

    Feedback and Insights 

    Our transformation has received strong endorsement from senior leaders, including the former Senior President of Tribunals for England and Wales, who commented:  

    I see this as the model for all remaining tribunals. 

    Users report significantly improved experiences, particularly noting the simplified forms and clearer communication. Legal representatives have said that the digital service allows more time to speak with clients about issues about their case, making it easier to prepare an appeal in more detail. 

    Future Plans 

    We’re building on our success with ambitious plans. We will: 

    • expand the digital appeals service to include appeals where the appellant is either in prison or an immigration removal centre 

    • develop a new process for managing applications made on paper allowing these cases to mirror the new digital journey  

    • move all cases onto the digital platform 

    • continue to make service improvements based on user feedback 

    Stay Updated 

    For the latest guidance on appealing a benefits decision, visit: Appeal against a visa or immigration decision: Overview – GOV.UK 

    Keep up to date with the latest Tribunals news and information by subscribing to our e-alerts and newsletters.

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: How we made workplace justice simpler, faster and more accessible for everyone

    Source: United Kingdom – Executive Government & Departments

    Case study

    How we made workplace justice simpler, faster and more accessible for everyone

    Employment Tribunals play a vital role in the UK justice system, resolving disputes between employers and employees.

    These disputes may be on issues such as: 

    • unfair dismissal 

    • discrimination 

    • redundancy 

    • whistleblowing claims 

    • breach of contract 

    Hearings involve evidence, witness testimony and legal arguments and are decided upon by a judge sitting alone, or by a panel made up of: 

    • a judge 

    • a panel member with a worker’s background 

    • a panel member with an employer’s background 

    Before the Reform Programme, there were a number of issues with the process: 

    • Panel members and HMCTS teams had to manually handle, transport and store high numbers of paper documents 

    • Transportation of this paper had environmental impacts and caused bottlenecks and delays to cases 

    • Forms weren’t intuitive or supportive, increasing the risk of human error 

    • Claimants and defendants often needed to travel to buildings for hearings 

    • Judges spent time making lower-level decisions, taking them away from complex matters that required them 

    Our modernisation programme aimed to transform an outdated paper-based system that was struggling to meet modern expectations into an efficient, user-friendly service fit for the 21st century. 

    Benefits 

    Since July 2022, more than 17,500 people have made digital claims using the modernised service. These people benefitted from:

    • an end-to-end digital journey for submitting and managing claims 

    • supportive, intuitive online forms and simplified procedures with reduced legal jargon, reducing the opportunity for errors 

    • the flexibility of real-time case tracking and 24/7 access to case files 

    • an increase in remote hearings which have reduced the need to spend time travelling, as well as additional environmental benefits  

    • faster progression of their case with streamlined administrative processes 

    Changes to regulations also meant legal officers could be appointed to support judges with certain functions which they could in turn do more effectively through improved technology. This step ensured more efficient use of judicial time for more complex matters. 

    Our digital transformation 

    The journey to reform Employment Tribunals began in 2021. Public consultation showed strong support for modernisation and we began the process by developing and testing the new digital claim form (ET1). 

    This would be the foundation of the modernised services, giving claimants (or their representatives) an accessible, intuitive form that they could access via GOV.UK and complete and submit online at any time. 

    We then gave users access to two key digital platforms: 

    • MyHMCTS – A specialised portal for legal professionals to manage and interact with case materials on behalf of their client 

    • CitizenUI – An accessible interface for members of the public to access directly 

    The national rollout completed in July 2024, transforming all Employment Tribunal offices. Throughout rollout, we’ve made sure our staff have felt supported and clear on the role they play in having a positive impact on the tribunal process.  

    The online service is popular too, with 80% of all single claims now made digitally. 

    Getting support 

    While digital innovation is important, we’ve maintained our commitment to accessibility: 

    • Paper options remain for those who need them 

    • Development of central printing facilities 

    • Comprehensive guidance materials 

    • Support for those without digital access or confidence 

    Feedback and insights 

    Users across the system have embraced the changes: 

    Access to the relevant documents without waiting for either the parties or the staff to provide them… it is a game changer. – Tribunal Judge 

    The system/portal has great potential and should be a very useful and efficient tool for both users and HMCTS. – Legal Professional 

    I don’t have to carry so much stuff around… I can get what I need usually from the electronic file. – Tribunal Staff Member 

    Supporting Sarah through her workplace dispute  

    “I was looking forward to starting my maternity leave and spending time with my family but after a few months, I realised my employer’s attitude towards me had changed.  

    Before I told them I was pregnant, I was regularly encouraged to apply for promotion and my boss would send me details of vacancies and training opportunities. This contact stopped while I was on maternity leave and I later discovered colleagues had applied for and been promoted into roles I would have been perfect for, but I was never told about them. I was excluded and I felt my employer had discriminated against me and I became extremely unhappy.  

    It was a daunting prospect, but I decided to make a claim to an Employment Tribunal. I’d never done anything like this before and I was very nervous but the process has been great so far. Because it’s all online, I can log on whenever I want and see how the claim is progressing. This has been really important as I rarely have the time to make phone calls in the day, chasing people up. I also thought I’d have to travel to hearings on a regular basis, but that hasn’t been the case.  

    I’m actually enjoying the process and I look forward to the claim being settled so I can move on with my life.”  

    Working together 

    We worked closely with: 

    • Department for Business, Energy & Industrial Strategy (BEIS) – now the Department of Business and Trade – and the Ministry of Justice (MoJ) to consult on plans to reform the service 

    • Advisory, Conciliation and Arbitration Service (Acas) to make sure free advice would be available to those using the digital service 

    • the judiciary as a vital partner at all levels 

    Future plans 

    We’re committed to continuous improvement through: 

    • developing Service Centre support by end of 2025 

    • implementing ‘ListAssist’ software for improved case listing 

    • developing capability for handling multiple claims 

    • enhancing system performance and improving how to navigate it further 

    • introducing bulk printing and scanning facilities 

    • refining user-friendly interfaces based on feedback from our teams 

    Stay updated 

    Keep informed about Employment Tribunals through: 

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Modern justice for all: Our Online Civil Money Claims reformed service helps more people settle disputes away from the courtroom

    Source: United Kingdom – Executive Government & Departments

    Case study

    Modern justice for all: Our Online Civil Money Claims reformed service helps more people settle disputes away from the courtroom

    Every year, thousands of people and businesses need to recover money they’re owed through the county courts. They do this through making civil money claims, which help to ensure access to justice and promote economic stability by allowing individuals and business to resolve disputes fairly and efficiently.

    Before 2018, the process was delivered through paper forms or using Money Claim Online (MCOL), a system that was only partially digital. This meant: 

    • users having to wait for long periods of time for case updates 

    • paperwork sometimes got lost, causing further delay and inconvenience for users 

    • increased chance of human error when inputting data 

    • complicated legal jargon, causing confusion for users 

    • high costs of printing, posting and transporting paper, as well as the associated environmental impact  

    We knew there was a clear opportunity to create a user-focused digital process from start to finish, where users – members of the public, business owners or legal professionals – could resolve disputes in a simple, accessible and proportionate way. 

    We created the Online Civil Money Claims (OCMC) service to help people resolve financial disputes quickly and easily, whether they’re dealing with unpaid invoices, undelivered goods, or contract disputes. 

    Benefits 

    Between April 2019 and October 2024, more than 495,000 claims have been made by users without a solicitor or legal representative and of these, more than 162,000 were settled without needing a hearing.  More than 58,600 claims have been made by legal professionals on behalf of a client through OCMC. 

    OCMC is designed with our users in mind: 

    • we now engage with users by email, so they don’t need to wait for updates by post, and updates to the case are made in real time 

    • the OCMC dashboard is available at any time day or night, reducing the need to chase up case updates within office hours  

    • users can manage their case digitally by following easy to understand prompts 

    • we see more users engaging with the system – more defendants are responding to claims and most importantly, more parties  are settling without needing court intervention

    • for those cases that do require a hearing, OCMC has made the process much more efficient. For example. the time from claim issue to receive a directions order is now three times faster which means that cases can be ready for hearing faster 

    • the financial and environmental cost to the taxpayer associated with the use and transportation of paper forms has been reduced 

    Our digital transformation 

    Starting in 2018, we’ve completely redesigned how money claims work: 

    • created a fully digital journey from start to finish 

    • replaced legal jargon with clear, simple language 

    • built an intuitive dashboard for unrepresented users that shows real-time case updates 

    • engaged with users via email rather than just postal address, providing timely, regular and clear updates  

    • introduced the online case management system MyHMCTS for legal professionals to manage a variety of legal matters, including online civil money claims 

    • added Welsh language options for defendants 

    • expanded the service to handle larger value claims  

    • empowered legal advisors to give digital directions for smaller claims 

    • established ‘early adopter’ courts to test improvements and build confidence before rolling out nationally 

    The increase in speed to progress cases brought using the digital service has been significant: 

    • the time it takes from issuing a claim to receiving a directions order – which sets out how a case that is disputed will be heard and what evidence is required for hearing, – is now just over 8 weeks compared to 30 weeks for paper cases – that’s more than three times quicker 

    • more users are responding to claims than ever before and more cases are being settled 

    Getting support 

    We understand that digital services aren’t suitable for everyone. That’s why we: 

    • maintain paper options for those who need them 

    • partner with We Are Digital to provide in-person support 

    • have a dedicated team at our Service Centre in Stoke to handle all online civil money claims enquiries 

    • use feedback data to identify and remove barriers for users with disabilities 

    • provide extra support for those struggling with the digital process 

    Feedback and insights 

    Users are consistently positive about the service’s accessibility and efficiency: 

    Found form very easy to use and fill in.

    The online forms were very easy to complete and, when settled, it was easy to update the claim to reflect this.

    An entirely positive experience. Each section of the application was clear and easy to use. Progress through the different sections was logical and intuitive.

    “I was recently asked to represent a client involved in a dispute with a builder. She had hired the firm to construct an extension to her home, but the project was riddled with problems from the very beginning. The work faced numerous delays and when a local authority surveyor came to inspect the extension, it failed to meet building control standards. Naturally, my client wanted to file a money claim against the building firm, who also had legal representation.  

    “Thankfully, the Online Civil Money Claims (OCMC) service made the whole process straightforward. As my firm uses the MyHMCTS portal, uploading documents was quick and easy.  

    “The process took about ten weeks for the directions order to be issued—a decision from the judge on how much the defendant should pay. My client was satisfied with this outcome, as it gave her time to hire a new builder to fix the issues with the extension.  

    “I’ve been with my firm for many years, so I remember the days of dealing with claims on paper and using the MCOL system. While MCOL marked an important step toward digitalisation, the new OCMC system is far superior. I can log in whenever it suits me, upload documents, and there’s no more waiting for physical files to arrive in the post.”  

    Working together 

    We worked closely with:  

    • legal professionals working in the civil jurisdiction who fed back on the system design and usability   

    • the judiciary as a vital partner at all levels 

    Future plans 

    We’re committed to continuing improvements by: 

    • using collected data to identify and address user barriers 

    • expanding digital features based on user feedback 

    • streamlining processes further to reduce resolution times 

    • ensuring the service remains accessible to all users 

    • seeking further funding to develop new features that will support more complex cases 

    Stay updated 

    Keep up to date with the latest Civil news and information by subscribing to our e-alerts and newsletters.  

    For support with making a claim of £25,000 or less, visit make a court claim for money: Make a claim – GOV.UK

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Less paper, better data, quicker transfer of information – how a digital tribunals system is improving the appeals process

    Source: United Kingdom – Executive Government & Departments

    Case study

    Less paper, better data, quicker transfer of information – how a digital tribunals system is improving the appeals process

    The Social Security and Child Support (SSCS) tribunal handles appeals when people disagree with decisions about their benefits or child support, made by the Department for Work and Pensions (DWP) or HM Revenue and Customs (HMRC).

    The tribunal makes it easier for people to appeal decisions about 24 different types of benefits, including: 

    • Universal Credit 

    • Personal Independence Payment 

    • Employment and Support Allowance 

    • Disability Living Allowance 

    • Attendance Allowance 

    • Carer’s Allowance 

    • Child Support 

    These benefits are intended to help people who may: 

    • need financial support during difficult times 

    • have disabilities or health conditions 

    • are seeking employment 

    • require help with child support arrangements 

    Before 2016, everything was done on paper. This meant: 

    • staff and judges had to manually handle dozens of documents 

    • high costs for photocopying and posting documents 

    • risk of human error when inputting data 

    • significant environmental impact from paper use and transport 

    • very little flexibility for appellants to track or interact with appeals 

    There was a clear opportunity and need to offer people the ability to make and manage their appeals online to save time at some stages, increase consistency and flexibility, and reduce the financial cost to the taxpayer.  

    Benefits of the digital service 

    Last year over 113,000 appeals were raised by people using our digital system, meaning that: 

    • appellants could track the progress of their own case online at any time of day or night 

    • information was transferred between government departments in seconds rather than days 

    • there were fewer opportunities for errors because data did not need to be manually entered multiple times 

    • the financial and environmental cost to the taxpayer associated with the use and transportation of paper forms was reduced 

    Our digital transformation 

    Since 2016, we’ve transformed the service through several significant digital improvements.  

    At times, we’ve needed to respond to wider changes to alter the original vision for modernising the service, particularly as some benefit types were intended to be moved under Universal Credit by DWP. But at every step, feedback from the people testing and using the service has been essential to overcome challenges and get new changes right before we introduced them in full. 

    Submit your appeal 

    By introducing our online portal on GOV.UK appellants (the individuals making the appeal) can now appeal a benefits decision digitally. Other improvements include: 

    • the ability to upload supporting evidence digitally 

    • automatic case creation, significantly reducing staff data entry 

    • faster, clear notifications reach decision-making departments immediately 

    Appeals now reach DWP within seconds (which previously took a week). 

    Manage your appeal 

    Appellants can now subscribe to track the progress of their appeal online. This enables them to: 

    • receive text and email updates directly, without needing to chase 

    • upload additional evidence at any time 

    • check their case status more conveniently 

    Digital processing 

    Reform has introduced the ability for paper applications to be brought into – and benefit from – the digital process. 

    Paper applications on new appeal forms and any supporting evidence are now scanned creating a digital case record. We’ve also expanded our digital printing system meaning paper communications are as efficient as possible. 

    Through this, nearly 90% of SSCS tribunal cases that can be dealt with online are now handled digitally from start to finish. Between 2019 and 2024 we’ve saved around 7.7 million sheets of paper through applications being made digitally, instead of on paper. And considering the amount of supporting documentation that panel members and agencies require further along the process, we estimate that we saved the equivalent of 18.5 million sheets of paper through making information digital in the financial year ending in 2024 alone.  

    Better information sharing 

    By creating a digital system, we’ve significantly improved how information is shared between the parties involved in an appeal. 

    • Evidence is shared smoothly and quickly between all parties 

    • digital bundles for tribunal members are clearer and more accessible 

    • an integrated case scheduling system called ‘List Assist’ is being piloted with intention to deliver nationally to make most efficient use of tribunals time 

    • a single route of contact through our Court and Tribunal Service Centres enables a consistent service through the appellant’s preferred format 

    The digital system also gives us the data we need to ensure people are able to access justice whoever they are. We can now analyse whether the result of a case is different depending on the particular characteristics of the appellant, such as their language, religion, ethnicity, sexual orientation or sex. Our 2023 access to justice report on the reformed SSCS service indicated there was no difference in outcome based on these. 

    The results show the online system is working well: 

    • 89% of people now choose to use the online service where it is available, compared to less than a third in 2019 

    • more than 8 in 10 users rate the service as ‘good’ or ‘very good’ 

    • over 113,000 people and their families helped in a single year 

    User feedback shows how the service has improved: 

    Fantastic easy helpful service. Thank you for making all so easy for all of us. 

    Excellent service for keeping up to date with appeals.

    The website is well displayed and the instructions on it help you to navigate across the system in an easy manner.

    Jane’s story 

    “When I needed to appeal my Personal Independence Payment decision, I found the new online system much easier than the old paper process. Instead of printing forms and posting evidence, I submitted everything through GOV.UK in one sitting. 

    I could track my case’s progress anytime and upload additional medical evidence when I needed to. Getting text updates meant I didn’t have to keep calling to check what was happening. 

    Through the new ‘Manage Your Appeal’ feature, I could see exactly what was happening with my case. When I found additional medical evidence, I easily uploaded it through the portal rather than posting it. 

    The digital system meant my evidence was instantly available to all parties involved. The whole process was less stressful and more transparent than I expected.” 

    Working together 

    We work closely with: 

    • DWP and HMRC to develop the service 

    • appellants through user research 

    • Courts and Tribunals Service Centres, Regional Processing Centres and National Business Centres to best support our users 

    • the judiciary as a vital partner at all levels 

    Getting support 

    We know not everyone finds it easy to use online services. That’s why we: 

    • still accept paper applications 

    • provide a free digital support service across England, Wales and Scotland 

    • have a dedicated phone service through our Court and Tribunal Service Centre to help with queries and we also offer webchat options  

    Between June 2022 and May 2024, we provided 7,245 free support sessions to help people use HMCTS services – 93% of these supported SSCS appellants. 

    Future plans 

    We’re continuing to improve the service for the people who need to use it. Our plans include: 

    • making online tools even more intuitive and user-friendly 

    • rolling out our ‘List Assist’ scheduling system nationwide in 2025 

    • introducing functionality to help judges and staff manage tasks more efficiently, and progress cases most effectively 

    • improving service delivery based on user feedback 

    Stay updated 

    For the latest guidance on appealing a benefits decision, visit: Appeal a benefit decision: Overview – GOV.UK

    Keep up to date with the latest Tribunals news and information by subscribing to our e-alerts and newsletters.

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: From paper to digital: bringing more peace of mind to separating couples

    Source: United Kingdom – Executive Government & Departments

    Case study

    From paper to digital: bringing more peace of mind to separating couples

    Getting divorced is a significant life event that affects thousands of people each year in England and Wales.

    Until 2018, the process was entirely paper-based, meaning: 

    • mistakes were commonly made when completing lengthy, jargon-heavy forms 

    • delays caused by needing to return high numbers of applications due to errors 

    • slow notifications to the applicant or legal professional that an application had been received 

    • hours spent by our people opening post, creating paper case files, tracking down missing forms and taking payments over the telephone 

    • environmental impacts and cost to the taxpayer associated with printing, posting and transporting paper 

    The service needed modernisation to better serve both the public and legal professionals during what is often an emotionally challenging time. 

    Benefits of the digital service 

    Our modernised divorce service has revolutionised the application process, delivering significant improvements. Since 2019, over 511,000 applications have been made digitally by people getting divorced, meaning: 

    • internal management information shows that calls from court users are being answered in less than a minute  

    • they’ve been better supported through being able to access information about help with fees during the application process 

    • improved clarity and assurance by being able to track and manage multiple processes in their case through one integrated service 

    • data and sensitive information is protected through more robust privacy protections 

    • reduced environmental impact by minimising paper usage 

    Our digital transformation 

    The transformation journey began in 2016 with comprehensive user research to understand the challenges faced by divorcing couples, legal professionals, and court staff.  

    Our transformed service offers: 

    • 24/7 access to applications 

    • the option to save and return, allowing people to take a break or find documents without losing progress on their application 

    • real-time application status tracking 

    • clear, step-by-step guidance to minimise mistakes 

    • the ability to make a joint application under the Divorce, Dissolution and Separation Act 2020 

    • integrated financial remedy process for legal professionals to help couples agree how to manage finances 

    • the ability to share work across teams for legal firms 

    • streamlined payment options 

    Our digital approach is working – we’ve seen digital uptake soar from 22% in 2020 to 94% in 2024. 

    Responding to new laws 

    Since the original online divorce service launched to the public in 2018 we’ve responded quickly to wider changes. We relaunched the service in 2022 following the implementation of the Divorce, Dissolution and Separation Act.  

    The service now enables joint applications for divorce, helping to reduce acrimony amongst separating couples. When planning these changes we worked with people using the service, listening to their feedback at every step to ensure the new service worked smoothly for the people that needed it.  

    Feedback from members of the public and legal professionals shows how the service has improved: 

    Crispin, Service user

    The overall experience was pretty smooth… everything worked as it should do. It felt like one of the more positive parts of the divorce. 

    Karen Dovaston, Solicitor

    On the solicitor side, it’s efficiency. I can log in and see all my cases and see exactly what’s going on with them. It’s really efficient in terms of being able to update your clients as to what’s going on and where things are. You can download documents very easily, making your applications easily and quickly.

    The knock-on effect for me and for my clients is I have a fixed fee for a divorce. I’m happy with it and it means that I can pass all those savings on to my client because I’m not then spending all the time that I would have been spending drafting paper documents, keying in information in paper documents, because the digital system just pulls it all through.

    Arwel’s story 

    When Arwel and his wife Caroline decided to divorce, he wasn’t sure how to get the process underway and felt daunted. A colleague had been through the process and told him that it wasn’t as complicated as it used to be and that applying online was easy. Arwel did some research and decided to apply online. He wasn’t sure what to expect but with the online divorce service he was able to fit submitting and monitoring his application around his busy shift working pattern. 

    Arwel found using the online service surprisingly easy, there were links to useful guidance and when he needed to track down information he could save his application and return to it when he was ready. Because of his work rota Arwel found the option to check online much easier than calling a helpline. It meant he didn’t need to find somewhere private in his busy office and he could check at a time that suited him.   

    Overall, the digital divorce service gave Arwel peace of mind that his application was progressing. The law relating to divorce meant the process took a long time, but the service made it clear how far he’d progressed which allowed him to focus on the future.   

    Working Together 

    We’ve worked closely with: 

    • our divorce stakeholder group, comprising of divorce professionals across England and Wales 

    • the judiciary  

    • our Courts and Tribunals Service Centre in Stoke to support our users 

    Getting Support 

    We’ve created a comprehensive support system to ensure no one is left behind. This includes: 

    • a free digital support service through the We Are Group for applicants in England and Wales 

    • modernised paper forms with simplified language and clearer instructions 

    • dedicated support on the phone or by webchat through our Court and Tribunal Service Centre 

    Future Plans 

    We’re continuing to improve the service for all applicants and their advisers. In the future we’ll: 

    • offer online applications for interim orders (to make a general application as part of a divorce, dissolution or separation) 

    • enable applicants to see where they are in the 20-week statutory waiting period 

    • further enhance our notification system 

    • introduce digital document upload capability 

    • streamline processing of complex cases 

    • continue to improve guidance for choosing the right application type, based on an applicant’s personal circumstances 

    Stay Updated 

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Courts and Tribunals Service Centres: supporting users through centralised systems and teams

    Source: United Kingdom – Executive Government & Departments

    Case study

    Courts and Tribunals Service Centres: supporting users through centralised systems and teams

    Our Courts and Tribunals Service Centres (CTSCs) were established as part of the HMCTS Reform Programme, to centralise the administration of cases for multiple digital services.

    Call handlers and agents are there to support and guide users who may have questions or need information about their court or tribunal case, delivering improved access to justice. 

    Service Centres are one of the three pillars of our National Services, the other two being the National Business Centres (NBCs) and Enforcement, both of which existed pre-reform.   

    There are five Service Centres across England and Wales:  

    • Stoke-on-Trent 

    • Birmingham 

    • Loughborough 

    • Salford  

    • Newport 

    Before 2019, it was the responsibility of individual courts and tribunals teams to handle case queries and administrative tasks, using mainly paper-based processes. This meant: 

    • service delivery was inconsistent, as processes varied between courts and tribunals  

    • processes were often inefficient and less flexible  

    • there was an increased risk of error 

    • users could not self-serve or have visibility of their case  

    • users incurred costs related to postage and travel  

    Benefits of a centralised service 

    Service Centres have brought significant change to the way we deliver justice and are a truly national resource. By having everyone involved in delivering a service centrally located, and using a single system, an issue can be identified, addressed and resolved far more quickly and efficiently, without the need to send information and instructions across multiple locations.  

    The benefits of this are: 

    • faster processing times  

    • consistent service delivery across all locations 

    • users and legal professionals have a single point of contact 

    • greater flexibility to meet peaks in demand 

    • multi-skilled teams are able to handle various tasks across the services 

    • court-based staff can focus on addressing local issues across our estate 

    Our digital transformation 

    The move from paper-based to digital processes in many of our services has fundamentally changed how justice is administered.  

    Benefits of the digital service include:  

    • real-time case visibility for users through online self-service options 

    • reduced paper usage, postage and storage costs 

    • service agents work from a single platform, improving efficiency and accuracy 

    • instant access to case histories  

    • quicker feedback and case outcomes for users 

    • legal professionals can manage their applications at any time and from any device 

    We are aware that some users need additional support when using digital our services. That is why we: 

    • offer our Digital Support Service, delivered by the We Are Group.  

    • still accept paper-based applications 

    • offer a range of contact methods to suit user preferences, including a webchat in certain services and traditional telephone support.  

    During 2024, Service Centres and National Business Centres handled over 2.8 million telephone calls. Service Centres received over 519,000 emails and replied to over 25,000 webchat messages (divorce and probate only) from the people who use our courts and tribunals, providing direct support to members of the public, professional users, members of the media, and many others.    

    These calls were dealt with in an average handling time of just over 14 minutes.  

    Contact management systems (the way we receive and handle calls, emails and webchat from our users) have changed significantly, with new technology meaning we:  

    • can respond more effectively to demand 

    • have better tools when handling enquiries such as knowledge articles and standard operating procedures on hand  

    • can better understand reasons for contact  

    • have rich data on demand, including types of interaction with users, wait times and service performance 

    Over 73% of users who completed the post-call survey about their telephony contact in 2024 were satisfied with their call. While feedback on their contact has been positive: 

    Your staff were professional, polite, compassionate, empathetic and showed good listening abilities. They addressed my concerns and queries efficiently and effectively. Great service in emotionally trying times.  

    Very helpful, polite and answered my questions and gave all the information needed very clearly and concisely.

    Case study  

    Ryan and John work in one of our Service Centres. They describe their experience of supporting a caller through a very difficult situation with professionalism and care. The example also highlights the benefits of new digital services over paper, underlining the benefits of reform.    

    We take lots of calls from the public who have queries about their applications. However, in this particular case a gentleman called us letting us know his application had gone wrong. He was suffering with lots of personal issues and was clearly feeling suicidal.   

    I decided we would take responsibility for this and assured him that if there was anything that we could do to help, we will. Luckily here at the Service Centre we have many options to relieve these situations.  

    We soon found his file wasn’t where it was supposed to be, and the court were not aware of this. My team acted quickly to locate the file, while keeping him on board and calm. We contacted the court, where the judge understood the urgency of the case and granted an order. By taking initiative and having autonomy to make decisions we were able to make this happen quickly.   

    This gentleman’s case was an old-style paper case. However, if this had been a digital case what took five days to resolve, would have taken under five minutes.   

    That’s the power of reform, and in these situations the reform project has massively helped people in those situations.   

    Working together 

    Service Centres, courts and tribunals work hand-in-hand to provide access to justice. They are all part of the same service, wherever in England, Wales or Scotland they are based. Successful working relationships have been built by ensuring there is clarity on the roles and responsibilities of the courts, tribunals and Service Centres and establishing channels of communication, to monitor performance, analyse feedback and plan future improvements. 

    Future plans 

    Now we have embedded our services nationally, we will continue to make incremental improvements. Our plans include: 

    • evolving the digital systems used in Service Centres 

    • exploring how we can build on the complexity of the work we deliver 

    • considering centralising more work into National Services, where it makes sense to do so   

    Stay updated 

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Common Platform: a modern digital case management system for the criminal justice system

    Source: United Kingdom – Executive Government & Departments

    Case study

    Common Platform: a modern digital case management system for the criminal justice system

    Common Platform is a bespoke digital case management system, designed and developed by HMCTS, for the Crown and magistrates’ courts in England and Wales.

    It has brought together a range of different ‘legacy’ case management systems used in the criminal justice system under a single, unified platform. 

    Before Common Platform, our people and partners faced significant daily challenges:  

    • High volumes of physical documents using hours of court time to manually handle 

    • Significant cost to the taxpayer of printing and transporting paper between agencies, causing delays and inefficiencies throughout the justice system. 

    • Need for legal advisers and court clerks to manually record and process actions after the hearing, slowing access to justice down further for victims, defendants and witnesses 

    • Delays and inefficiencies in completing daily tasks like booking interpreters, requesting screens, or processing court orders required multiple manual steps across different systems, causing delay and inefficiency 

    Benefits 

    Over 2.3 million criminal cases have been managed on Common Platform as of February 2025 (source Reformed Services Management Information, March 2025), meaning a number of benefits for the people and parties involved 

    • The right people involved in a case can access the right, up to date information at any time of day or night  

    • Users and agencies receive notifications and real time updates to the case instantly  

    • Automation of manual processes mean quicker progress, reduced chance of error and better use of expertise 

    • Information and data is kept and shared safely through controls over who can see what based on their role 

    • Greater resilience as HMCTS teams and external parties can access cases from any location, ensuring service continuity even if even if they cannot physically be on site at a court 

    • Quicker processing and uploading through automated case management, particularly for Single Justice Procedure cases 

    • Greater efficiency by eliminating some paper-based processes  

    • Better data collection to inform improvements  

    By developing the system in-house, we have strengthened our expertise and have greater flexibility to adapt the system to changing needs and technological developments.  

    Case Management Evolution  

    The implementation of Common Platform into all Crown and magistrates’ courts has transformed how cases are managed in criminal courts: over 2.3 million cases managed through the system (source Reformed Services Management Information, March 2025), demonstrates its robust capability , demonstrates its robust capability  

    • single system replacing multiple outdated platforms, reduces complexity and training needs 

    • real-time case updates across all agencies, significantly reduces delays in information sharing 

    Our Digital Transformation 

    The journey to modernise our criminal courts began in 2011, with Common Platform representing the most significant technological transformation in the justice system’s history. Under the Reform Programme from 2016, we faced the challenge of replacing multiple outdated systems that weren’t communicating with each other.  

    It has been very challenging to introduce such a significant change: 

    • Teams across HMCTS had to adapt to new roles and ways of working while managing existing caseloads  

    • The pandemic was especially challenging, as court personnel managed dual systems in live courtrooms 

    • We did not always get it right, initially focusing too heavily on technical solutions rather than user experience 

    • We did not deliver everything we set out to – for example Crown Prosecution Service case management systems interface with Common Platform, rather than being a direct part of it as originally planned 

    This has been valuable learning and helped shape our approach. By placing users at the heart of development and using their feedback to directly inform plans, we have still achieved a lot.  

    Digital Documentation  

    The move to digital processes has transformed how documents are handled and shared:  

    • Defence advocates can complete crucial forms digitally in real-time, saving court time and reducing errors  

    • Self-service access for case materials, allowing users more control  

    • Automatic generation of notices, orders and warrants, speeding up justice delivery  

    • Digital submission of documents, cutting costs and environmental impact  

    • Seamless transfer of materials between magistrates’ and Crown Courts, reducing delays 

    Automated Processing  

    Reform has introduced significant automation to streamline court processes:  

    • Automated Track Case Management (ATCM) for Single Justice Procedure (SJP) cases, increasing efficiency  

    • Instant case creation and updates, eliminating manual data entry  

    • Automatic notifications to relevant parties, improving communication flow  

    • Electronic monitoring forms processed immediately, reducing processing time from hours to minutes  

    • Screen requests handled automatically, ensuring courtroom readiness 

    Better Information Sharing  

    The digital system has revolutionised information sharing between justice partners:  

    • Instant result notifications to police forces, enabling swift action  

    • Direct updates to the Legal Aid Agency, speeding up payments to advocates  

    • Immediate sharing of sentencing information with prisons and probation, improving offender management  

    • Role-based access ensuring secure information sharing, maintaining data protection  

    • Single point of contact through Courts and Tribunals Service Centres (CTSC), providing consistent support 

    System Performance  

    The platform has demonstrated significant improvements in efficiency and user satisfaction:  

    • Criminal courts across England and Wales now fully digital since August 2023, modernising justice delivery  

    • Defence practitioners can access case information instantly, improving preparation time  

    • Court personnel report significant time savings through automated processes 

    • positive feedback from judiciary, legal professionals and court personnel (January 2025) 

    This transformation represents a fundamental, technological change in the criminal courts moving all information digitally onto a shared system that all stakeholders can access, creating a more efficient, accessible and resilient justice system for all. 

    Working Together 

    We worked closely with: 

    • local police forces on rollout and delivery – police prosecutors are now able to upload direct to the system and self-serve 

    • CPS, who were a founding partner on setting up the system, improving their access to digital forms and requests 

    • All criminal justice system partners 

    • non police prosecutors (NPPs) – NPPs are now able to upload direct on to the system and self-serve 

    • Legal Aid Agency – ensuring defence advocates are paid swiftly for legal aid cases 

    • Courts and Tribunals Service Centres to offer best support and advice with ongoing cases to all stakeholders 

    • HM Prisons and Probation Service improving offender management, as they previously did not have access to the Libra legacy system 

    • Magistrates, legal advisers and judiciary as a vital partner at all levels to deliver a more streamlined system 

    Getting Support 

    We’ve established comprehensive support systems: 

    • dedicated Courts and Tribunals Service Centre (CTSC) providing customer support 

    • specialised training programmes for court personnel and system users 

    • regular system updates based on user feedback 

    • technical support available for all professional users 

    • service boards to monitor live performance and system changes  

    • permanent change function to prioritise and resource future improvements 

    Feedback and Insights 

    Users across the justice system have praised the new platform: 

    We have better oversight of cases, the triage process ensures that cases are listed appropriately and in the correct court, which means we are saving court time.

    Sharon Kostanjsek, Criminal Justice Unit Manager, Avon and Somerset Police 

    Dealing with a case on a single system, rather than at least 3 different systems as we did previously, is more practical and efficient.

    Jon Sugden, legal adviser  

    I like that producing orders is far simpler, now they are created directly from the result. There is no need to produce orders manually and email them or complete a lengthy electronic monitoring form.

    Mark Whiteley, formerly Wales transformation implementer 

    Future Plans 

    As we continue to develop the platform, we’re focusing on:  

    • enhanced data analytics capabilities, enabling evidence-based improvements  

    • further automation opportunities to continue increasing efficiency  

    • maintaining system flexibility to adapt to future needs  

    • continue developing new features based on user feedback 

    • transfer of system responsibility to HMCTS live service teams by March 2025 

    Stay Updated 

    Keep up to date with the latest criminal court news and information by subscribing to our e-alerts and newsletters.

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Modernising probate: easing the most challenging times through innovation

    Source: United Kingdom – Executive Government & Departments

    Case study

    Modernising probate: easing the most challenging times through innovation

    Probate is the legal right to handle someone’s estate after they die.

    Before 2019, applications were made on paper meaning: 

    • a risk of human error when completing complex, inaccessible forms 

    • legal jargon was not explained well or in a user-friendly way 

    • an inefficient process for court staff, applicants and probate professionals when manually handling dozens of forms 

    • applicants needed to travel to compulsory in-person appointments at registry offices  

    • a lack of flexibility to suit modern ways of working for the courts and probate professionals 

    We wanted to create a more accessible, user-friendly service that works for everyone, whether they choose to apply online or use paper forms. 

    Benefits 

    The reformed service has transformed probate administration. Through over 1 million digital applications received since 2019, we’ve seen:  

    • positive environmental impact by eliminating over 25 million pieces of paper 

    • improved flow of legacy information from the probate service to charities, helping them to plan their vital work 

    • consistent, 24/7 access to the service from any device 

    • simplified language and streamlined processes 

    • increased flexibility with the digital statement of truth replacing inconvenient in-person oaths and the requirement for a ‘wet signature’ 

    • improved resilience, enabling continued granting of applications during the pandemic  

    Our digital transformation 

    The journey to modernise probate began in 2016 with extensive user research, leading to the 2019 launch of our digital service, making probate one of the first services to be reformed. We’ve created two tailored pathways. 

    For personal applicants we now have: 

    • a user-friendly online application via GOV.UK 

    • the ability to save and return to an online application 

    • step-by-step guidance throughout 

    • real-time application tracking 

    • the ability to complete digital statement of truth at home 

    • a service with clear, jargon-free language 

    Probate professionals now have a: 

    • comprehensive MyHMCTS platform for online probate applications 

    • collaborative team working features 

    • streamlined online payment system 

    • smoother integration with HM Revenue and Customs (HMRC) processes 

    • better way to manage workflows 

    • modern digital case files, accessible from any device 

    It’s clear that the digital service is working well: 

    • Digital applications have risen steeply from 17% in FY 19/20 to 80% April 2024 to December 2024  

    Getting support 

    For people who are less able or confident using online services, we’ve developed a comprehensive support system which includes: 

    • simplified paper forms 

    • a dedicated Digital Support service 

    • a specialist Service Centre for the probate service 

    • telephone support 

    • clear guidance on GOV.UK 

    • ensuring accessibility for all users 

    Feedback from service users 

    Applicants have told us what they think of the digital probate service: 

    It’s easy to use, fast and convenient. I found it so easy and efficient. It’s exactly what you want from an online government system – if only everything could be this easy!

    It was intuitive to use and the whole thing flowed from one section to the next really well. The way things are summarised at the end is very helpful. You can check it all before you send it and that’s reassuring.

    I’d been expecting sheets and sheets of questions – but that wasn’t the case. The instructions were clearly written and the way everything was set out was so user friendly. I think it took a couple of hours to complete.

    I initially thought the online service would be complicated and take some dealing with. I thought it would take me a long time to complete, but it didn’t take me long at all – an hour at the most.

    James’ story 

    “When James lost his father, he faced the daunting task of dealing with his estate. In the past, some of James’ friends who had gone through the probate process had told him it was paper-based, confusing, and filled with legal jargon that made it challenging for personal applicants like him, which worried him a lot. However, with the reformed digital service, James was able to apply for probate online at a time that suited him, without needing to visit a probate registry or deal with extensive paperwork. 

    Using the new digital service, James found the application process intuitive and efficient, allowing him to save his progress and return later. He could easily track his application status online, reducing uncertainty and providing reassurance during a difficult time. The digital statement of truth replaced the need for an in-person oath, saving James time and travel expenses. 

    Overall, the digital probate service provided James with a flexible, accessible, and user-friendly way to manage his father’s estate, making a challenging process much more manageable and allowing him to focus on what truly mattered.” 

    Working together 

    We work closely with: 

    • our probate service user group which includes Society of Trusts and Estates Practitioners, Institute of Legacy Management, The Law Society, Remember a Charity and the Institute of Chartered Accountants, England and Wales 

    • HMRC to streamline processes 

    Future plans 

    The journey to deliver an effective online service has not always been straight forward, and we’ve learned a lot. When we launched the service the combination of a planned fee increase, adapting to new ways of working and increased demand led to delays in applications being granted.  

    At its peak in August 2023, there was a backlog of 97,000 applications. The service is now concluding its recovery plan and the open caseload is around 37,000. The workable open caseload (where we have the information needed to progress the application) dropped by over 80% in the year to January 2025 to 9,856.  

    We’re now committed to continuously improving the service by: 

    • continuing to share information with the charity sector who rely on donations to carry out their important work 

    • working closely with probate professional representatives to improve the service 

    • improving notifications to make it easier for applicants to know what they need to send us 

    • streamlining inheritance tax processes with HMRC 

    • offering regional office drop-in sessions for probate professionals 

    • offering dedicated registrar appointments to progress complex applications 

    • improving notifications about application status 

    Stay updated 

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: ATCM: Over 1 million Single Justice Procedure cases moved from paper to digital

    Source: United Kingdom – Executive Government & Departments

    Case study

    ATCM: Over 1 million Single Justice Procedure cases moved from paper to digital

    The Single Justice Procedure (SJP) was introduced by the Criminal Justice and Courts Act 2015.

    It allows prosecutors – who decide whether a case should be taken through the procedure – to deal with cases involving adult defendants accused of lesser offences that cannot result in a prison sentence, including: 

    • speeding 

    • driving without insurance 

    • TV license evasion 

    • evading train fares  

    It enables defendants, prosecutors and courts to reach a resolution to minor offences without having to attend court (unless they choose to do so). 

    A single magistrate, advised by a professional lawyer, deals with cases under SJP away from a courtroom. There’s no prosecutor or defendant present and they can deal with the case swiftly without tying up valuable court time.  

    Before 2017, SJP cases relied on paper-based processes and outdated technology meaning: 

    • court staff and magistrates manually handling lots of paper 

    • hours spent manually entering data which also increased the risk of human error 

    • inefficient sharing of information over email causing delays 

    • cost to the taxpayer associated with printing and transporting files from building to building    

    The system needed modernisation to handle summary, non-imprisonable offences more efficiently.  

    Benefits 

    By introducing Automated Track Case Management (ATCM), a digital service created to help process SJP cases on the Common Platform criminal case management system, we’ve transformed the process. This modernised, streamlined service now provides courts, prosecutors, and the public with a more efficient service. 

    Over 1.1 million SJP cases have been completed digitally between April 2017 and 31 December 2024, each benefiting through: 

    • faster justice giving prosecutors more capacity and enabling for defendants to move on more quickly with their lives 

    • quicker information sharing between court, prosecutor and defendant 

    • the ability to interact with cases more accessibly at any time and keep informed of progress 

    • greater flexibility to magistrates and court staff, enabling a more efficient running of the work coming into court 

    • better consistency of service being provided to all stakeholders, with Courts and Tribunals Service Centres dealing with day-to-day enquiries, rather than individual courts 

    • more effective use of physical court capacity providing better value for money to the taxpayer 

    • case lists published online and additional information made available to journalists, to support open justice 

    • significant reduction in the financial cost of printing and transporting paper files 

    Our digital transformation 

    ATCM represents a transformation of the SJP system. The digital platform now manages cases from initial receipt through to the magistrate’s decision, while providing transparent access to case outcomes, referrals, and costs awarded to all stakeholders in the process, as well as journalists. 

    By creating a digital platform under the Reform Programme we’ve enabled: 

    • end-to-end digital case management from beginning of the process to decision, allowing all stakeholders to access the information they need in real time 

    • direct digital case uploading by prosecutors including DVLA, TV Licensing, TfL and local police forces 

    • online plea submissions, where defendants can upload supporting information  

    • real-time tracking of the progress made by a case 

    • automated notification system for case decisions to all stakeholders involved in the process, and also to journalists 

    • journalists can obtain detailed information (prosecution facts and defence mitigation) digitally 

    • digital access for magistrates to enter decisions directly into the system 

    • integrated support from Courts and Tribunals Service Centre (CTSC) 

    This benefits a range of people involved in the process: 

    • Prosecutors including the Driver and Vehicle Licensing Agency, TV Licensing, and police forces can now upload cases directly to the system 

    • Defendants can submit pleas and access supporting information online 

    • Magistrates and legal advisers can access case details, record decisions, generate orders and notices, and update driver records all through one unified platform 

    • Journalists receive more information and do not have to travel to courts in person in order to report on cases 

    Better information sharing 

    The system’s role-based access ensures users only see information relevant to their needs, eliminating the need for paper documentation and reducing manual data entry.  

    Transparency is maintained through online publication of court lists, while journalists can access both upcoming hearing lists and court records, enabling scrutiny and reporting of outcomes to the public. 

    Take up of the digital service has been strong, with the volume of digital cases between April 2019 and March 2023 more than doubling.

    Since April 2022, 80% of people going through the single justice service are satisfied with the service they received.  

    Working together 

    We have consulted and collaborated with a number of justice partners to design, test and implement Automated Track Case Management, the digital system developed to administer Single Justice Procedure cases online: 

    • local police forces on rollout and delivery – police prosecutors are now able to upload direct to the system and self-serve 

    • all criminal justice system partners  

    • non police prosecutors (NPPs) – these are now digital by default and onboarding for NPPs will accelerate in 2025/2026 

    • Courts and Tribunals Service Centres to offer best support and advice with ongoing cases to all stakeholders 

    • magistrates, legal advisers and judiciary as a vital partner to deliver a more streamlined system 

    Getting support 

    The Courts and Tribunals Service Centres (CTSC) provide comprehensive assistance to all users. Key improvements include: 

    • dedicated support for defendants, prosecutors, and journalists 

    • consistent service levels across all interactions 

    • reduced wait times from over an hour to 15 minutes for phone queries 

    • new online self-endorsement system for driving licence details 

    Feedback and insights 

    Andrew Morris, Acting Head of Legal Operations for Wales, reflected:

    “It increases flexibility, is time efficient, more eco-friendly, and saves courtroom space for dealing with more serious offences.” 

    West Yorkshire Police Unit Operations Manager, Debbie Taylor, emphasised the impact:

    “Before ATCM and Common Platform, we did 600 SJP cases a week. In October 2024, it’s now gone up to 650 cases a week – and we are on track to increase to a thousand by June or July 2025.”   

    Future plans 

    We plan to continue to evolve the system including: 

    • completing the digital service rollout to all police forces nationwide engaging new non–police prosecutors including the Environment Agency and transport companies 

    • holding a comprehensive evaluation of the system’s sustainability and effectiveness 

    • improving media access and transparency measures – publishing more data than ever before, as well as inviting journalists to observe SJP sessions 

    • developing enhanced self-service options for users 

    • implementing continuous technological improvements 

    Stay updated 

    Keep up to date with the latest criminal court news and information by subscribing to our e-alerts and newsletters.  

    You can read more about how the Single Justice Procedure works by visiting: Explaining the Single Justice Procedure in the magistrates’ court – Inside HMCTS 

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Pension Age Disability Payment opens for applications in 13 local authority areas

    Source: Scottish Government

    New Scottish benefit for pensioners extends to more areas ahead of national roll out 

    A new benefit for pensioners is now open for applications in 13 more local authority areas in Scotland.   

    Pension Age Disability Payment has been extended to Aberdeenshire, Angus, Clackmannanshire, Dundee City, Falkirk, Fife, Moray, Na h-Eileanan Siar (Western Isles), Perth and Kinross and Stirling.  

     It is also now available in all three Ayrshire local authority areas – East Ayrshire, North Ayrshire and South Ayrshire.   

    The payment first launched in five local authority areas on 21 October 2024  and will be available throughout Scotland from 22 April this year.  

    Pension Age Disability Payment is for disabled people or those with a long-term health condition that means they need help looking after themselves or supervision to stay safe. It is available to people of State Pension age and is also available to pensioners who are terminally ill.  

    It is not means-tested and is worth between £290 and £434 a month depending on the needs of the person who gets it (increasing to between £295 and £441 a month from 1 April 2025).   

    Pension Age Disability Payment is replacing Attendance Allowance from the Department for Work and Pensions in Scotland. Social Security Scotland has started transferring the awards of 169,000 people in Scotland who currently receive Attendance Allowance to the new benefit.    

    People currently getting Attendance Allowance do not need to take any action; the transfer will happen automatically in phases throughout 2025. Everyone will continue to receive their payments on time and in the right amount.   

    Social Justice Secretary Shirley-Anne Somerville said:  

    “I urge anyone who thinks they could be eligible for Pension Age Disability Payment to apply.

    “It is vital older people who are disabled, terminally ill people or who have care needs get the money they need to help them look after themselves, stay safe and live with dignity.

    “The Scottish Government is committed to ensuring everyone gets the financial support they’re entitled to and this has not changed following the UK Government’s announcement on welfare.”

    Henry Simmons, Alzheimer Scotland’s Chief Executive said:

    “It’s great to see Pension Age Disability Payment being rolled out across more areas. At the Brain Health and Dementia Resource Centre, we know that living with dementia leads to extra costs so it’s important that those affected can access the financial support they need, when they need it.

    “The application support that Social Security Scotland provide is vital for people who are already dealing with the emotional and practical challenges of living with dementia.

    “The availability of this support will make a positive difference to people living with dementia, improving their ability to live well with their condition.” 

    More information about Pension Age Disability Payment including who is eligible and how to apply can be found at: www.mygov.scot/pensiondisability  

    Background  

    Pension Age Disability Payment is replacing Attendance Allowance in Scotland. People in Scotland who are getting Attendance Allowance from the Department for Work and Pensions do not need to do anything as their award transfer will happen automatically. Social Security Scotland will write to people to let them know when this is happening and when this is complete. Social Security Scotland aims to complete case transfer for everyone by the end of 2025. Until people receive the letter from Social Security Scotland to tell them their transfer is complete, they should continue to report any change in circumstances, including a terminal illness diagnosis, to the Department for Work and Pensions.

    Pension Age Disability Payment launched on 21 October 2024 in five pilot areas – Aberdeen City, Argyll and Bute, Highland, Orkney and Shetland. It has rolled out to 13 more areas – Aberdeenshire, Angus, Clackmannanshire, Dundee City, East Ayrshire, Falkirk, Fife, Moray, Na h-Eileanan Siar (Western Isles), North Ayrshire, Perth and Kinross, South Ayrshire and Stirling. The payment will be available throughout Scotland from 22 April 2025.   

    Eligible people who have been diagnosed with a terminal illness are automatically entitled to the higher rate of care and can apply under special rules for terminal illness. This means that Social Security Scotland will prioritise their application. People who are already getting Pension Age Disability Payment who later receive a terminal illness diagnosis can also report this diagnosis under the special rules for terminal illness.   

    Pension Age Disability Payment was designed with the people who will be eligible for the benefit and those who support them. Improvements include a streamlined process for people to nominate a third-party representative who can support them in their interactions with Social Security Scotland.  

    Social Security Scotland can help people to apply, with face-to-face support available from advisers based in communities across the country.  

    Help is also available from independent advocacy service Voiceability who are funded by the Scottish Government to help disabled people applying for devolved benefits.  

    Social Security Scotland also has a separate, accelerated application process for people who are terminally ill. This is open to any eligible person who has a terminal diagnosis, no matter how long they’re expected to live. This is different to the Department for Work and Pensions, who only class someone as terminally ill if they are expected to live for 12 months or less. Eligible people automatically get the highest possible amount of Pension Age Disability Payment.   

    The Scottish Government has made it easier for people to nominate someone to support them in their engagement with Social Security Scotland – something that older disabled people told us was important to them.   

    MIL OSI United Kingdom

  • MIL-OSI Russia: Experts of the State University of Management awarded the winners of the International Competition “PRO-tourism”

    Translartion. Region: Russians Fedetion –

    Source: State University of Management – Official website of the State –

    On March 20, 2025, at the 31st International Exhibition of Tourism and Hospitality Industry MITT, the Award Ceremony for the winners of the III International Competition “Tourism Code of My Country, City, Town, Region – PRO-tourism” took place.

    A total of 770 participants and scientific supervisors from 85 regions of Russia and foreign countries came to Moscow for the in-person stage. Contestants from Serbia, Bulgaria, Belarus, Tajikistan, Kazakhstan, and Kyrgyzstan participated for the first time and presented their works in a foreign language, where they considered tourism within the framework of their cultural, ethnographic, and national values.

    The day before, within the walls of the State University of Management, more than 400 participants of the competition defended their works before an expert jury, and 200 scientific supervisors completed the educational program “Methods and technologies for developing the tourism potential of municipalities of the Russian Federation.”

    The children presented their works in 4 age categories and 47 different nominations. The most popular nominations in 2025 were: “History of the country, history of peoples – ethnographic tourism”, “Excursion tourism”, “PRO-tourism video”.

    The winners and prize-winners were 350 participants of the competition, including the winner in the age category of 14-17 years old, the team from Bulgaria, and the second place in the category of 36 years and older was taken by a representative of Serbia. Five winners of the competition in the category of 14-17 years old were awarded vouchers to the International Children’s Center “ARTEK” for the thematic shift “Territory of Development – Urban Environment – Home of Your Dreams”.

    On behalf of the State University of Management, awards and gifts with the university emblem were presented by Associate Professor of the Department of Public and Municipal Administration of the State University of Management, General Director of the ANO “Institute for Local Communities Development” Sergey Kochnev, Associate Professor of the Department of Management in International Business and Tourism Industry, Deputy Director of the Institute for Local Communities Development for Educational Work, Chairperson of the Expert Council of the Competition Svetlana Grishaeva and Head of the Project and Educational Laboratory of Urban Development, Associate Professor of the Department of Public and Municipal Administration Irina Milkina.

    Associate professors of the Department of Public and Municipal Administration of the State University of Management Yulia Lebedeva, Olga Petrina, Mikhail Stadolin, Tatyana Shushunova also acted as experts of the competition, and students of the State University of Management of the first to fourth years helped in organizing and holding the competition.

    Subscribe to the TG channel “Our GUU” Date of publication: 03/24/2025

    Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.

    MIL OSI Russia News

  • MIL-OSI United Kingdom: Schools accredited ‘ADHD friendly’ as part of citywide support

    Source: City of York

    8 York schools have been accredited as ‘ADHD friendly’ as part of a citywide commitment to support neurodiverse children and young people.

    Awarded by the ADHD Foundation, the schools were accredited as ADHD friendly because they committed to making their schools safe, nurturing, welcoming and exciting places, in which all learners with ADHD can achieve their academic potential.

    Schools also had to work with the foundation to achieve six ADHD school friendly pledges, including training school staff, providing opportunities for learners to get access to physical activity, exercise and self-calming strategies throughout the school day and providing information and support to families.

    Funded by City of York Council, as part of its wider Neurodiversity support Programme, Copmanthorpe Primary, Dunnington Church of England Primary School, Lakeside Primary Academy, Haxby Road Enhanced Resource Provision, Millthorpe School, Tang Hall Primary, Wigginton Primary, and York High School have all achieved the ADHD Friendly School Award.

    Cllr Bob Webb, the council’s Executive Member for Children, Young People and Education, said:

    Supporting neurodiverse students, their families, and teaching staff, is a key part of our strategy to ensure York is a great place to live and learn for all young people.

    “We want to see inclusion at the heart of Education in York and I’m really pleased that schools have committed their time and energy to promote inclusion and the needs of all learners.

    I’m delighted that eight schools in York have now received official ADHD accreditation and hope that they will share their expertise and knowledge with others across the city.

    Luke Dancer, headteacher at Copmanthorpe Primary School, said:

    We are incredibly proud to be recognised as an ADHD Friendly School.

    “At Copmanthorpe Primary, we strive to create an inclusive and supportive environment where all children can thrive. This accreditation is a testament to the ongoing dedication and hard work of the staff in creating a school where learners with ADHD feel valued, understood, and empowered to reach their full potential. Since joining the school in January, it has been clear to me that the whole team is deeply committed to ensuring that every child receives the support they need to succeed. Working alongside the ADHD Foundation and City of York Council has helped us implement meaningful strategies that benefit all of our pupils.”

    Colin Foley from the ADHD Foundation said:

    It has been a pleasure to work with a range of schools across the City of York.

    “In each school, there is a commitment to understanding and nurturing children and young people with ADHD. Thank you to all of the professionals involved, these awards are very well deserved.”

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Joy as academy rated Good for the first time in its history

    Source: City of Wolverhampton

    The Lichfield Road school was found to require improvement when it was last inspected in November 2022. Two months later the school joined Matrix Academy Trust, with Ofsted inspectors recognising how much Wednesfield Academy had improved since then.

    In their report, published today (Monday 24 March, 2025), they found the school ‘has undergone a significant period of change and development’, ‘rapidly raised expectations around learning and behaviour’ and ‘developed a highly ambitious and well sequenced curriculum for all pupils’, including those with special educational needs or disabilities (SEND). As a result, ‘pupils achieve well and are well prepared for the next stage of their lives’.

    The school is also continuing to expand its ‘ambitious curriculum’ in the sixth form, with students ‘positive about their learning experiences and the wider opportunities the school provides’.

    Wednesfield Academy ‘is a highly inclusive school where everyone is valued and where expectations for pupils to achieve well are high’. Relationships between pupils and staff are ‘warm and respectful’, with pupils speaking positively to inspectors about the support they receive from staff and how they enjoy their learning. There is a ‘purposeful atmosphere around the school’, and ‘pupils focus on their learning well’.

    The school ‘identifies and supports pupils with SEND well’, with teachers effectively adapting their teaching to meet their needs well, ensuring that pupils with SEND are able to access the same ambitious curriculum as their peers.

    Inspectors also found that pupils’ wellbeing is ‘at the forefront of leaders’ vision, including promoting pupils’ positive mental health’.

    Inspectors concluded that the quality of education, behaviour and attitudes, personal development, leadership and management, and sixth form provision at Wednesfield Academy are all Good.

    Headteacher Joe Phillips said: “I am immensely proud to be Headteacher at Wednesfield Academy and this Ofsted report illustrates the rapid improvement the school has made in just over 2 years.

    “We have so many committed staff and the pupils, as they always are, were a credit to themselves and the academy over the 2 days when Ofsted visited. We want to thank our parents and carers for their ongoing support, and we now look forward to what the future brings as we continue to strive towards excellence.”
     
    Matrix CEO Lynsey Draycott added: “Everyone has put their heart and soul into Wednesfield Academy to make it a school the community can be proud of. Not many schools go from Requires Improvement to Good in just over 2 years. We are so happy that Ofsted recognised everyone’s hard work and the school will only continue to improve.” 

    Councillor Jacqui Coogan, the City of Wolverhampton Council’s Cabinet Member for Children, Young People and Education, said: “This is a fabulous report which demonstrates the great progress that everyone at Wednesfield Academy has made over the last few years.

    “The school’s clear and decisive leadership, coupled with a pupil centred approach, has ensured it has been able to improve both rapidly and sustainably, and I look forward to seeing Wednesfield Academy continue on its upward trajectory over the coming months and years.”

    MIL OSI United Kingdom

  • MIL-OSI Africa: Ghana’s Surging Gold Exports Propel Mining Sector Expansion

    Source: Africa Press Organisation – English (2) – Report:

    ACCRA, Ghana, March 24, 2025/APO Group/ —

    Ghana is capitalizing on its gold exports (https://apo-opa.co/4iOXHfD) to drive economic growth, with revenues increasing to $11.6 billion in 2024 – a 52.6% increase from the $7.6 billion recorded in 2023. Gold exports accounted for 57% of the country’s total export revenue (https://apo-opa.co/4hHk0lZ), solidifying the industry’s role as a key contributor to GDP expansion. Notably, small-scale miners contributed $5 billion to the sector’s export revenue.

    As Ghana continues to enhance gold production and exports, the upcoming Mining in Motion conference, taking place from 2 – 4 June,  will connect global investors with opportunities in Ghana’s gold value chain. The event will facilitate deal signings and strengthen trade relations with Ghana’s leading gold export markets.

    While Ghana has maintained its position as Africa’s largest gold producer, it has also emerged as a key supplier to international markets. Asia ranks as the primary importer of Ghanaian gold, followed by Europe and Africa. In 2024, gold accounted for 65.4% of Ghana’s total exports to Asia, 60.2% of exports to Europe and 49.4% of exports across Africa. More than half of Ghanaian gold exports to each continent were concentrated in a single country; 53.1% of exports to Asia went to the United Arab Emirates (UAE), 60.2% of exports to Europe were directed to Switzerland and 60.5% of African exports were received by South Africa.

    Asia strengthened its gold trading with Ghana, with countries such as China and India ranking amongst top export markets for Ghana. In Europe, the Netherlands, Spain, Italy, Germany, the United Kingdom, Belgium, France, Bulgaria, Portugal, Poland, Gibraltar and Estonia accounted for a significant share of Ghana’s gold exports. In Africa, Burkina Faso, the Ivory Coast, Togo and Mali rank as the top importers of Ghanaian gold.

    Beyond these regions, Canada accounted for 58.6% of Ghana’s gold exports to North America, while Brazil received 94.1% of the country’s gold exports to Latin America.

    Looking ahead, Ghana’s expanding gold production is expected to further strengthen trade with its top export markets, as these nations continue to invest in the country’s mining sector. The UAE’s Emiral Resources is the largest shareholder in Asante Gold Corporation (https://apo-opa.co/4bVIqXE), which is executing a $522 million expansion strategy, including the development of the Bibiani project. Meanwhile, India’s Rosy Royal Minerals holds an 80% stake in the Royal Ghana Gold Refinery, the country’s first gold refinery, positioning India as a key player in Ghana’s gold value chain.

    Amid these developments, Mining in Motion will feature high-level discussions, networking sessions, and project showcases, reinforcing Ghana’s role as a key gold supplier to global markets.

    Stay informed about the latest advancements, network with industry leaders, and engage in critical discussions on key issues impacting ASGM and medium to large scale mining in Ghana. Secure your spot at the Mining in Motion 2025 Summit by visiting www.MininginMotionSummit.com. For sponsorship opportunities or delegate participation, contact Sales@ashantigreeninitiative.org.

    MIL OSI Africa

  • MIL-OSI: Sydbank share buyback programme: transactions in week 12

    Source: GlobeNewswire (MIL-OSI)

    Company Announcement No 12/2025

    Peberlyk 4
    6200 Aabenraa
    Denmark

    Tel +45 74 37 37 37
    Fax +45 74 37 35 36

    Sydbank A/S
    CVR No DK 12626509, Aabenraa
    sydbank.dk

    24 March 2025  

    Dear Sirs

    Sydbank share buyback programme: transactions in week 12
    On 26 February 2025 Sydbank announced a share buyback programme of DKK 1,350m. The share buyback programme commenced on 3 March 2025 and will be completed by 31 January 2026.

    The purpose of the share buyback programme is to reduce the share capital of Sydbank and the programme is executed in compliance with the provisions of Regulation (EU) No 596/2014 of the European Parliament and of the Council of 16 April 2014 and Commission Delegated Regulation (EU) 2016/1052 of 8 March 2016, collectively referred to as the Safe Harbour rules.

    The following transactions have been made under the share buyback programme:

      Number of shares VWAP Gross value (DKK)
    Accumulated, most recent
    Announcement

    119,000

     

    52,669,390.00

    17 March 2025
    18 March 2025
    19 March 2025
    20 March 2025
    21 March 2025
    8,000
    8,000
    7,000
    7,000
    19,000
    449.74
    450.85
    451.93
    449.01
    425.47
    3,597,920.00
    3,606,800.00
    3,163,510.00
    3,143,070.00
    8,083,930.00
    Total over week 12 49,000   21,595,230.00
    Total accumulated during the
    share buyback programme

    168,000

     

    74,264,620.00

    All transactions were made under ISIN DK 0010311471 and effected by Danske Bank A/S on behalf of Sydbank A/S.

    Further information about the transactions, cf Article 5 of Regulation (EU) No 596/2014 of the European Parliament and of the Council on market abuse and Commission delegated regulation, is available in the attachment.

    Following the above transactions, Sydbank holds a total of 3,552,669 own shares, equal to 6.50% of the Bank’s share capital.

    Yours sincerely
            
    Mark Luscombe        Jørn Adam Møller
    CEO        Deputy Group Chief Executive

    Attachment

    The MIL Network

  • MIL-OSI Security: Man charged following fatal stabbing in Brixton

    Source: United Kingdom London Metropolitan Police

    A man has been charged with murder following the death of a man in Brixton.

    Ibrahim Gonclaves-Cumare, 30 (15.03.1995) of no fixed address was charged with murder on Sunday, 23 March in connection with the death of a 34-year old man who has since been formally identified as Troy Ramsundar.

    Ibrahim has been remanded in custody to appear at Wimbledon Magistrates’ Court on Monday, 24 March.

    Police were called at approximately 05:10hrs on Thursday, 20 March to reports of a man suffering a stab injury in Brixton Road, SW9.

    Officers and London Ambulance Service attended but despite their efforts Troy sadly died at the scene, his family continues to receive support from specialist officers.

    MIL Security OSI

  • MIL-OSI United Kingdom: Influenza of avian origin confirmed in a sheep in Yorkshire

    Source: United Kingdom – Executive Government & Departments

    Press release

    Influenza of avian origin confirmed in a sheep in Yorkshire

    Influenza of avian origin (H5N1) has been confirmed in a single sheep in Yorkshire.

    The UK’s Chief Veterinary Officer has confirmed a case of influenza of avian origin (H5N1) in a single sheep in Yorkshire following repeat positive milk testing.  

    The case was identified following routine surveillance of co-located livestock on a premises where avian influenza had been confirmed in captive birds. Defra has introduced livestock surveillance on infected premises following the outbreak of avian influenza in dairy cows in the US. 

    The infected sheep has been humanely culled to enable extensive testing. Further testing in the remaining flock of sheep at the premises was undertaken by the avian influenza national reference laboratory at the Animal and Plant Health Agency Weybridge laboratory. No further infection with avian influenza virus was detected in the remaining flock and this remains a single case in a mammal detected on the premises. 

    While this is the first time this virus has been reported in a sheep, it is not the first time influenza of avian origin has been detected in livestock in other countries. There is no evidence to suggest an increased risk to the nation’s livestock population.  

    However, the UK Chief Veterinary Officer is urging all livestock keepers to remain vigilant to the clinical signs of avian influenza following recent outbreaks.  All keepers must maintain good biosecurity which is essential to protect the health and welfare of their animals and critical to preventing the further spread of disease in the event of an outbreak.

    In line with the UK’s international reporting requirements, this case will now be reported to both the World Organisation for Animal Health (WOAH) and the World Health Organisation. 

    UK Chief Veterinary Officer Christine Middlemiss said: 

    “We have confirmed the detection of influenza of avian origin (H5N1) in a single sheep on a farm in Yorkshire. Strict biosecurity measures have been implemented to prevent the further spread of disease.  

    “While the risk to livestock remains low, I urge all animal owners to ensure scrupulous cleanliness is in place and to report any signs of infection to the Animal Plant Health Agency immediately.” 

    The UK Health Security Agency (UKHSA) has said that avian influenza is primarily a disease of birds and the risk to the general public’s health is very low, but people should not touch any dead or sick wild birds they find. 

    The Food Standards Agency advises that properly cooked poultry and poultry products, including eggs, remain safe to eat and avian influenza poses a very low food safety risk to UK consumers since the H5N1 virus is not normally transmitted through food. 

    Dr Meera Chand, Emerging Infection Lead at the UK Health Security Agency, said:  

    “Globally, we continue to see that mammals can be infected with avian influenza A(H5N1). 

    “However, current evidence suggests that the avian influenza viruses we’re seeing circulating around the world do not spread easily to people – and the risk of avian flu to the general public remains very low.  

    “UKHSA will continue to monitor the situation closely alongside Defra, DHSC, Animal and Plant Health Agency and Food Standards Agency. 

    “UKHSA has established preparations in place for detections of human cases of avian flu and will respond rapidly with NHS and other partners if needed.” 

    Robin May, Chief Scientific Adviser at the FSA said:  

    “We are working very closely with Defra, UKHSA and Food Standards Scotland following the discovery of avian influenza virus in a sheep in the UK. Our advice remains that bird flu poses a very low food safety risk to UK consumers since the H5N1 virus is not normally transmitted through food. 

    “We continue to monitor the situation closely and will assess any emerging information to continue to ensure UK food is safe.”   

    What you can do    

    Avian influenza is notifiable in all poultry and other captive birds and Influenza of avian origin is notifiable in both kept and wild mammals. If you suspect your animals are infected with avian influenza virus you must report it to the APHA immediately by calling: 

    ·                     03000 200 301 in England     

    ·                     0300 303 8268 in Wales     

    ·                     Contacting your local Field Services Office in Scotland 

    Failure to do so is an offence. 

    We have published a case definition for influenza of avian origin to support decisions around reporting suspicion, together with further information on how we  monitor the risk of influenza of avian origin in wild mammals gov.uk.

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom

  • MIL-OSI: KALLELSE TILL ÅRSSTÄMMA I SERSTECH AB

    Source: GlobeNewswire (MIL-OSI)

    Aktieägarna i Serstech AB (publ) kallas till årsstämma onsdagen den 23 april 2025 klockan 13.00 på bolagets kontor, Åldermansgatan 13 i Lund.

    Anmälan
    Aktieägare som önskar delta i stämman ska dels vara införd i den av Euroclear Sweden AB förda aktieboken avseende förhållandena fredagen den 11 april 2025, dels anmäla sitt deltagande till bolaget senast tisdagen den 15 april 2025.

    Aktieägare som låtit förvaltarregistrera sina aktier måste, förutom att anmäla sig till stämman, genom förvaltarens försorg låta inregistrera sina aktier i eget namn för att ha rätt att delta i årsstämman, så att aktieägaren blir upptagen i framställningen av aktieboken per fredagen den 11 april 2025. Sådan registrering kan vara tillfällig (s.k. rösträttsregistrering) och begärs hos förvaltaren enligt förvaltarens rutiner i sådan tid i förväg som förvaltaren bestämmer. Rösträttsregistrering som har gjorts senast tisdagen den 15 april 2025 kommer att beaktas vid framställningen av aktieboken.

    Anmälan om deltagande i stämman kan ske skriftligen till Serstech AB (publ), att: Thomas Pileby, Åldermansgatan 13, 227 64 Lund, via e-post till tp@serstech.com eller per telefon 0702-072643. Vid anmälan ska anges namn, person- eller organisationsnummer, adress och telefonnummer, antal aktier samt, i förekommande fall, det antal biträden (högst två) som avses medföras vid stämman.

    För aktieägare som företräds av ombud ska fullmakt översändas tillsammans med anmälan. Fullmakt ska vara skriftlig, daterad och underskriven. Fullmakt i original ska medtas till årsstämman. Den som företräder juridisk person ska även bifoga kopia av registreringsbevis eller motsvarande behörighetshandlingar som utvisar behöriga firmatecknare. Fullmaktsformulär finns tillgängligt på www.serstech.com och kan även beställas från bolaget.

    FÖRESLAGEN DAGORDNING

    1. Stämmans öppnande
    2. Val av ordförande vid stämman
    3. Upprättande och godkännande av röstlängd
    4. Godkännande av dagordning
    5. Val av en eller två protokolljusterare
    6. Prövning av om stämman blivit behörigen sammankallad
    7. Framläggande av årsredovisning och revisionsberättelse
    8. Beslut om

    a)    fastställande av resultaträkning och balansräkning
    b)    dispositioner beträffande resultatet enligt den fastställda balansräkningen
    c)    ansvarsfrihet åt styrelseledamöter och verkställande direktör

    1. Fastställande av antalet styrelseledamöter och revisorer
    2. Fastställande av styrelse- och revisorsarvoden
    3. Val av styrelseledamöter och revisorer
    4. Styrelsens förslag till beslut om införande av nytt långsiktigt incitamentsprogram
    5. Stämmans avslutande

    BESLUTSFÖRSLAG

    Resultatdisposition (punkt 8b)

    Styrelsen föreslår att ingen utdelning lämnas samt att bolagets ansamlade medel överförs i ny räkning.

    Valberedningens förslag till styrelse m.m. (punkt 2 och 9 – 11)

    Valberedningen, som består av Bengt Myhrman (ordförande) samt ledamöterna Mathis Nimlin och Jens Munch föreslår följande:

    Antal styrelseledamöter och suppleanter: Sex styrelseledamöter utan suppleanter.
    Antal revisorer och revisorssuppleanter: En revisor utan suppleanter.
    Styrelsearvode: 1.117.200 kronor för tiden intill slutet av nästa årsstämma, med följande fördelning: 4 prisbasbelopp (ett prisbasbleopp för 2025 motsvarar 58.800 kronor) till styrelseordföranden och 3 prisbasbelopp vardera till övriga styrelseledamöter.
    Revisorsarvode: Enligt godkänd räkning inom ramen för offert.
    Styrelse m.m.: Omval av Thomas Pileby (ordförande), Sverker Göranson, Märta Lewander Xu, Arve Nilsson och Christer Kjellkvist, samt nyval av Emelie Agnedal för tiden intill slutet av nästa årsstämma.
    Revisor: Omval av revisionsbolaget Öhrlings PricewaterhouseCoopers AB, med huvudansvarig revisor Cecilia Andrén Dorselius.

    Emelie Agnedal, född 1983, bosatt i Sverige och svensk medborgare, har en Master of Science i Engineering Physics från Uppsala universitet. Emelie är sedan 2024 Global Director of Business Development (affärsutvecklingschef) på MilDef Group AB med fokus på strategiska samarbeten och M&A. Till tidigare roller på MilDef hör Director of Business Development Nordics och Head of Sales på MilDef Sweden (2022 – 2024). Innan MilDef arbetade Emelie under åtta års tid på Försvarets Materielverk (FMV) där hon ledde stora projekt innefattandes upphandling av försvarssystem samt deltagande i internationella arbetsgrupper inom NATO och andra försvarssamarbeten. Innan FMV arbetade Emelie under sex års tid på AFRY som teknisk konsult med analysuppdrag för olika myndigheter såsom FMV, Myndigheten för samhällsskydd och beredskap samt Post- och telestyrelsen. Emelie Agnedal äger inga aktier i Serstech.

    Information om de till omval föreslagna styrelseledamöterna finns i bolagets årsredovisning och på bolagets hemsida, www.serstech.com.

    Styrelsens förslag till beslut om införande av nytt långsiktigt incitamentsprogram (punkt 12)

    Styrelsen föreslår att årsstämman beslutar om införande av ett nytt långsiktigt incitamentsprogram för anställda i koncernen genom utgivande av teckningsoptioner samt godkännande av vidareöverlåtelse därav (”Programmet”) i enlighet med nedan. Besluten under den här punkten är villkorade av varandra och föreslås därför antas som ett beslut.

    Utgivande av teckningsoptioner (punkt 12 (a))
    Styrelsen föreslår att årsstämman, med avvikelse från aktieägarnas företrädesrätt, beslutar om utgivande av högst 3.000.000 teckningsoptioner av serie 2025/2028, till följd varav bolagets aktiekapital kan komma att öka med högst cirka 87.083 kronor.

    Rätt att teckna teckningsoptionerna ska, med avvikelse från aktieägarnas företrädesrätt, endast tillkomma bolagets helägda dotterbolag Serstech Förvaltning AB, för vidareöverlåtelse enligt nedan. Teckning av teckningsoptioner ska ske på teckningslista senast den 29 april 2025. Teckningsoptionerna ska ges ut vederlagsfritt till dotterbolaget.

    Varje teckningsoption ger rätt att under perioden 1 – 10 juni 2028 teckna en ny aktie i bolaget till en teckningskurs som ska fastställas till 160 % av den volymvägda genomsnittliga betalkursen för aktier i Serstech AB på Nasdaq First North Growth Market under tiden från och med den 2 maj 2025 till och med den 15 maj 2025, dock lägst kvotvärdet. Den sålunda framräknade teckningskursen ska avrundas till närmaste helt öre, varvid 0,5 öre skall avrundas nedåt. De nya aktierna ska ge rätt till vinstutdelning första gången på den avstämningsdag för utdelning som infaller närmast efter det att de nya aktierna införts i bolagets aktiebok.

    Godkännande om överlåtelse av teckningsoptioner (punkt 12 (b))
    För att möjliggöra bolagets leverans av teckningsoptioner enligt Programmet föreslår styrelsen att årsstämman beslutar att godkänna att teckningsoptionerna som ges ut i enlighet med punkt 12(a) ovan, direkt eller indirekt, får överlåtas av Serstech Förvaltning AB, i enlighet med styrelsens instruktioner, till anställda i koncernen. Sådan överlåtelse ska i Sverige ske mot betalning motsvarande teckningsoptionernas teoretiska marknadsvärde vid överlåtelsetillfället, beräknat enligt Black & Scholes värderingsmodell för optioner, och vid eventuell överlåtelse i utlandet i enlighet med sedvanliga villkor för optionserbjudande till mottagare i respektive land.

    Förtydligande om tilldelning
    Programmet omfattar högst cirka 25 personer. Teckningsoptionerna ska tilldelas enligt nedanstående principer.

    Kategori Maximalt antal optioner per person/kategori
    Verkställande direktör (1 person) 500.000
    Nyckelpersoner A (3 personer) 300.000 / 900.000
    Nyckelpersoner B (3 personer) 200.000 / 600.000
    Övriga anställda (19 personer) 100.000 / 1.000.000
    Totalt 3.000.000

    För det fall anställda önskar förvärva ett större antal teckningsoptioner än det antal som anges ovan, ska tilldelning av teckningsoptioner, som inte förvärvats av annan inom ramen för emissionens högsta belopp, göras i förhållande till antalet teckningsoptioner som relevanta deltagare önskar förvärva.

    Teckningsoptioner som inte överlåts vid det inledande erbjudandet eller som därefter återköps får överlåtas till framtida anställda eller anställda som har befordrats, varvid ovan angivna riktlinjer för tilldelning ska tillämpas. Vid sådan tilldelning ska ny beräkning av teckningsoptionernas marknadsvärde, som ska erläggas av deltagare, ske.

    Beredning av och motiv för förslaget mm.
    Programmet har utarbetats av bolagets styrelse i samråd med externa rådgivare och baseras på de incitamentsprogram i bolaget som tidigare har antagits. Motiven för förslaget och skälen till avvikelsen från aktieägarnas företrädesrätt är att bolaget bedömer att det är positivt för bolagets långsiktiga utveckling att nyanställda i koncernen erbjuds möjlighet till delägande genom ett incitamentsprogram. Styrelsen anser att det ligger i samtliga aktieägares intresse att bolagets anställda har ett långsiktigt intresse av en god värdeutveckling på aktien i bolaget.

    Styrelsen för Serstech ansvarar för den närmare utformningen av villkoren för Programmet, inom ramen för de ovan angivna villkoren. I samband därmed ska styrelsen ha rätt att göra anpassningar för att uppfylla särskilda regler eller marknadsförutsättningar utomlands, inklusive att besluta om kontant- eller annan avräkning för det fall det anses fördelaktigt för bolaget och deltagaren baserat på utländska skatteregler.

    Utspädning
    Vid fullt utnyttjande av teckningsoptionerna på vid beslutstillfället gällande villkor kan antalet aktier och röster i bolaget öka med högst 3.000.000, vilket motsvarar cirka 1,17 procent av antalet aktier och röster i bolaget. Utspädningseffekten har beräknats som antalet tillkommande aktier och röster vid fullt utnyttjande i förhållande till antalet aktier och röster efter fullt utnyttjande. Det finns idag 8.000.000 teckningsoptioner av serie 2023/2026 som löper till 1 – 10 juli 2026. För det fall teckningsoptioner av serie 2023/2026 inluderas i beräkningen uppgår den motsvarande maximala utspädningen till cirka 4,15 procent av antalet aktier och röster.

    Påverkan på nyckeltal och kostnader för bolaget m.m.
    Eftersom Programmet baseras på teckningsoptioner, vilka vid utnyttjandet medför en utspädning av aktiekapitalet, innebär Programmet inte några kostnader för bolaget utöver för eget arbete och externa rådgivare i samband med genomförandet. För det fall styrelsen gör anpassningar av programmet för utländska deltagare, såsom att besluta om kontantavräkning, kommer programmets utfall att påverka bolagets resultat i form av ökade personalkostnader.

    S.k. optionsavtal ska träffas enligt vilka varje optionsinnehavare, under vissa förutsättningar, ska vara förpliktad att erbjuda bolaget eller Serstech Förvaltning AB att förvärva teckningsoptionerna, eller viss del av dessa.

    Enligt en preliminär värdering motsvarar teckningsoptionernas marknadsvärde cirka 0,25 öre per teckningsoption, beräknat enligt Black & Scholes värderingsmodell för optioner.

    Majoritetskrav
    Beslut i enlighet med styrelsens förslag, innefattande även godkännande av Serstech Förvaltning AB:s vidareöverlåtelse av teckningsoptioner till anställda i koncernen enligt ovan, är giltigt endast om det biträds av aktieägare med minst nio tiondelar av såväl de avgivna rösterna som de aktier som är företrädda vid bolagsstämman.

    Övriga incitamentsprogram
    För en beskrivning av Serstechs övriga aktierelaterade incitamentsprogram hänvisas till Serstechs hemsida, www.serstech.com.

    __________________

    Årsredovisning och fullständigt beslutsunderlag kommer att hållas tillgängliga hos bolaget och på bolagets hemsida, www.serstech.com, senast tre veckor före stämman och sänds med post till aktieägare som så begär och uppger sin postadress. Kopior kommer även att delas ut vid stämman.

    Aktieägarna erinras om sin rätt att begära upplysningar enligt 7 kap 32 § aktiebolagslagen.

    Behandling av personuppgifter
    För information om hur dina personuppgifter behandlas hänvisas till den integritetspolicy som finns tillgänglig på Euroclears hemsida www.euroclear.com/dam/ESw/Legal/Integritetspolicy-bolagsstammor-svenska.pdf. Om du har frågor avseende vår personuppgiftsbehandling kan du vända dig till oss via e-post på info@serstech.com. Serstech AB (publ) har organisationsnummer 556713-9893 och säte i Lund.

    Lund i mars 2025
    Styrelsen för Serstech AB (publ)

    För mer information:
    Stefan Sandor, VD Serstech AB
    Telefon: 0739-60 60 67
    E-post: ss@serstech.com
    eller
    Thomas Pileby, Styrelseordförande Serstech AB
    Telefon: 0702-07 26 43
    E-post: tp@serstech.com
    eller besök: www.serstech.com
    Certified advisor åt Serstech är Svensk Kapitalmarknadsgranskning AB (SKMG).
    Om Serstech
    Serstech utvecklare och säljer utrustning för identifiering av farliga kemikalier, såsom narkotika, bomber och kemiska stridsmedel. Bolagets kunder är huvudsakligen rättsvårdande myndigheter och inkluderar FN, Världstullorganisationen (WCO) och tull- och polismyndigheter över hela världen. Serstech har återförsäljare i 63 länder. Bolaget har huvudkontor i Lund och all tillverkning sker i Sverige.
    Serstech är listat på Nasdaq First North Growth Market. Mer information finns på www.serstech.com

    The MIL Network

  • MIL-OSI: 21Shares expands European footprint with new listings on Nasdaq Stockholm

    Source: GlobeNewswire (MIL-OSI)

    Zurich, March 24, 2025 – 21Shares AG (“21Shares”), one of the world’s largest issuers of crypto exchange-traded products (ETPs), today announced the listing of three of its leading ETPs on Nasdaq Stockholm, further expanding the firm’s European footprint. The newly listed products include the 21Shares Bitcoin Core ETP (CBTC), the 21Shares Solana Staking ETP (ASOL), and the 21Shares XRP ETP (AXRP).

    With over $7.5 billion in assets under management and listings on 11 major exchanges, including Nasdaq, Euronext Amsterdam, and SIX Swiss Exchange, 21Shares continues to bridge the gap between traditional finance and digital asset markets.

    The Nordic market has seen significant growth in crypto investment demand, and as a market leader in Europe, 21Shares is strengthening its presence by offering CBTC – one of Europe’s most cost-effective Bitcoin ETPs – alongside the largest Solana staking ETP in the region, and XRP. These listings underscore 21Shares’ commitment to providing European investors with transparent and regulated access to cryptocurrencies. 

    • 21Shares Bitcoin Core ETP (CBTC) offers 100% physically-backed exposure to Bitcoin (BTC), the largest cryptocurrency by market cap, and features one of the lowest management fees available at just 0.21%.
    • 21Shares Solana Staking ETP (ASOL) provides physically-backed exposure to Solana, capturing staking yields for enhanced returns while tapping into blockchain innovations across gaming, finance, and identity protection.
    • 21Shares XRP ETP (AXRP) is fully backed by XRP, offering investors transparent and regulated exposure to XRP’s critical role in cross-border payments.

    “As institutional adoption of cryptoasset ETPs accelerates and regulatory clarity strengthens across Europe, we remain committed to expanding our product offerings to meet growing investor demand,” said Mandy Chiu, Head of Financial Product Development at 21Shares. “This year represents a breakthrough moment for crypto in Europe, with increasing confidence driven by the MiCA regulatory framework and a significant rise in institutional participation. Our presence on Nasdaq Stockholm reflects our ambition to simplify crypto investing for European investors.”

    “The demand for ETPs is growing, and we are happy to see 21Shares expanding their offering,” added Helena Wedin, Head of ETF and ETP, European Markets at Nasdaq. “As the market for crypto ETPs continues to expand, we are pleased to provide investors with more locally listed, cost-efficient, and innovative products.”

    Notes to editors

    About 21Shares

    21Shares is one of the world’s first and largest issuers of crypto exchange traded products. We were founded to make cryptocurrency more accessible to investors, and to bridge the gap between traditional finance and decentralized finance. In 2018, 21Shares listed the world’s first physically-backed crypto ETP, and we have a six-year track-record of creating crypto exchange-traded funds that are listed on some of the biggest, most-liquid securities exchanges globally. In addition to our six-year track record, 21Shares offers investors best-in-class research and unparalleled client service.

    21Shares is a member of 21.co, a global leader in decentralized finance. For more information, please visit www.21Shares.com.

    Media Contact
    Matteo Valli
    matteo.valli@21shares.com

    DISCLAIMER

    This document is not an offer to sell or a solicitation of an offer to buy or subscribe for securities of 21Shares AG in any jurisdiction. Neither this document nor anything contained herein shall form the basis of, or be relied upon in connection with, any offer or commitment whatsoever or for any other purpose in any jurisdiction. Nothing in this document should be considered investment advice.

    This document and the information contained herein are not for distribution in or into (directly or indirectly) the United States, Canada, Australia or Japan or any other jurisdiction in which the distribution or release would be unlawful.

    This document does not constitute an offer of securities for sale in or into the United States, Canada, Australia or Japan. The securities of 21Shares AG to which these materials relate have not been and will not be registered under the United States Securities Act of 1933, as amended (the “Securities Act”), and may not be offered or sold in the United States absent registration or an applicable exemption from, or in a transaction not subject to, the registration requirements of the Securities Act. There will not be a public offering of securities in the United States. Neither the US Securities and Exchange Commission nor any securities regulatory authority of any state or other jurisdiction of the United States has approved or disapproved of an investment in the securities or passed on the accuracy or adequacy of the contents of this presentation. Any representation to the contrary is a criminal offence in the United States.

    Within the United Kingdom, this document is only being distributed to and is only directed at: (i) to investment professionals falling within Article 19(5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (the “Order”); or (ii) high net worth entities, and other persons to whom it may lawfully be communicated, falling within Article 49(2)(a) to (d) of the Order (all such persons together being referred to as “relevant persons”); or (iii) persons who fall within Article 43(2) of the Order, including existing members and creditors of the Company or (iv) any other persons to whom this document can be lawfully distributed in circumstances where section 21(1) of the FSMA does not apply. The securities are only available to, and any invitation, offer or agreement to subscribe, purchase or otherwise acquire such securities will be engaged in only with, relevant persons. Any person who is not a relevant person should not act or rely on this document or any of its contents.

    Exclusively for potential investors in any EEA Member State that has implemented the Prospectus Regulation (EU) 2017/1129 the Issuer’s Base Prospectus (EU) is made available on the Issuer’s website under www.21Shares.com.

    The approval of the Issuer’s Base Prospectus (EU) should not be understood as an endorsement by the SFSA of the securities offered or admitted to trading on a regulated market. Eligible potential investors should read the Issuer’s Base Prospectus (EU) and the relevant Final Terms before making an investment decision in order to understand the potential risks associated with the decision to invest in the securities. You are about to purchase a product that is not simple and may be difficult to understand.

    This document constitutes advertisement within the meaning of the Prospectus Regulation (EU) 2017/1129 and the Swiss Financial Services Act (the “FinSA”) and not a prospectus. The 2024 Base Prospectus of 21Shares AG has been deposited pursuant to article 54(2) FinSA with BX Swiss AG in its function as Swiss prospectus review body within the meaning of article 52 FinSA. The 2024 Base Prospectus and the key information document for any products may be obtained at 21Shares AG’s website (https://21shares.com/ir/prospectus or https://21shares.com/ir/kids).

    ###

    Attachment

    The MIL Network

  • MIL-OSI: Bringing fiber to the next billion homes: Nokia automates fiber deployments with Broadband Easy

    Source: GlobeNewswire (MIL-OSI)

    Press Release
    Bringing fiber to the next billion homes: Nokia automates fiber deployments with Broadband Easy

    • Nokia Broadband Easy digital platform and services accelerate fiber rollouts by 20%.
    • Advanced automation and AI models make fiber buildouts better and more efficient.
    • Lower total cost of ownership (TCO) of fiber deployments enables broadband providers to extend coverage to unconnected and underserved communities.

    24 March 2025
    Amsterdam, Netherlands – Nokia today announced the launch of Broadband Easy, a digital platform and set of services that help operators streamline and accelerate the process of deploying fiber. The digital platform gives operators full visibility and control of the entire fiber rollout process, while advanced automation and AI models help ensure design, installations, and budget of the project are optimized.   
      
    The challenge for many operators will be rolling out fiber to the next billion homes in rural or underserved areas. Those that can digitalize the fiber rollout process are more likely to see a better return, and according to McKinsey can achieve 10 to 25 percent savings through efficiencies in the process, automation and AI technologies1.  

    Nokia’s Broadband Easy allows operators to digitalize the fiber deployment process, providing a modular platform that easily integrates into the existing IT stack. Operators can use Broadband Easy to centrally manage the fiber deployment process, control the subcontractors and mitigate risks. Additional automation features help to optimize design and field activities by real time data exchange, certifying the fiber plant, and generating accurate inventory data. Broadband Easy also uses AI models to increase the quality of field installations, using AI to verify and accept the installation of components, to control ports allocated to subscribers, and provide on-site training and guidance to field technicians

    Nokia design and rollout management services can help those operators that want to further offload their fiber roll out process. Broadband Easy supports the operators preferred outside plant vendors or subcontractors and comes pre-integrated with Nokia Altiplano Access Controller and Nokia Design Center.

    “The Nokia Broadband Easy platform leverages advanced AI to help operators tackle key FTTH deployment challenges, especially subcontractor management and fiber network certification. This tool will help to accelerate FTTH rollouts, with 74 million homes still to be connected across Europe,” said Roland Montagne, Principal Analyst, IDATE.

    “With Broadband Easy, we’re making fiber deployment easier, faster, and more cost-effective for operators. By combining our deep expertise in fiber network design and deployment with cutting-edge automation and AI, we’re helping operators significantly cut costs and rollout times—making high-speed internet access a reality for more communities, sooner,” said Sandy Motley, President of Fixed Networks at Nokia.

    Multimedia, technical information and related news 
    Product Page: Broadband Easy

    About Nokia
    At Nokia, we create technology that helps the world act together. 

    As a B2B technology innovation leader, we are pioneering networks that sense, think and act by leveraging our work across mobile, fixed and cloud networks. In addition, we create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs, which is celebrating 100 years of innovation. 

    With truly open architectures that seamlessly integrate into any ecosystem, our high-performance networks create new opportunities for monetization and scale. Service providers, enterprises and partners worldwide trust Nokia to deliver secure, reliable and sustainable networks today – and work with us to create the digital services and applications of the future.

    Media inquiries
    Nokia Press Office
    Email: Press.Services@nokia.com

    Follow us on social media
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    1. McKinsey & Company: “The keys to deploying fiber networks faster and cheaper,” February 2024.

    The MIL Network

  • MIL-OSI Europe: Piero Cipollone: Interview with Expansión

    Source: European Central Bank

    Interview with Piero Cipollone, Member of the Executive Board of the ECB, conducted by Andrés Stumpf

    24 March 2025

    The last ECB Governing Council meeting left the door open for a pause in interest rate cuts, or even stopping them all together. Would you be OK with rates remaining at their current level of 2.5%?

    At the time of our March meeting, markets were pricing in a reduction in interest rates over the coming months, including going below 2%, with rates stabilising around that level. To produce our macroeconomic projections we take as given the rate path being priced in by markets and, despite rates being on a downward trajectory, the projections showed inflation converging towards our target at the beginning of 2026, with slightly weaker growth.

    Since then, not only has this narrative been confirmed, but key issues have arisen that have strengthened the arguments in favour of continuing to lower rates. First, energy prices have fallen significantly. The upward revision to projected inflation for this year was based on increased energy costs, but the pressure has eased as this trend reverses. Second, the euro has appreciated and real rates have increased, which contributes to lower inflation.

    And if the United States were to impose tariffs on European exports, that would have a negative impact on demand, which would further strengthen the downward trend in inflation. In the same vein, trade tensions between China and the United States could lead to China redirecting its products to the European market, increasing the downward pressure on prices.

    So will you continue cutting rates?

    We will go into each meeting with an open mind, assessing the available data and taking decisions on a meeting-by-meeting basis. Each adjustment will depend on how the economy evolves and how the uncertainties are resolved, but current conditions make it conceivable that monetary policy will be less restrictive as, at the moment, the outlook remains consistent with our March projections.

    In fact, according to the data we have available, we are likely to reach our inflation objective sooner than our latest projections indicate.

    The ECB’s latest statement signalled that monetary policy is now “meaningfully less restrictive”. Does this solely refer to the rate cuts that have already happened, or might it give us some hints about your next moves?

    That phrase alludes to the fact that we have already come a long way. It doesn’t say anything about the future, and we will go into the next meeting with new data that we will have to assess. If the path and our narrative are confirmed, from my perspective there is room to relax our monetary policy further.

    Would additional rate cuts get us to the famous, much-debated “neutral rate”, which is neither expansionary nor contractionary?

    It’s an interesting theoretical concept, but not particularly useful for conducting monetary policy. At the ECB we have sophisticated models and economists who analyse projections and risks. Their work provides crucial information that enables the Governing Council to take decisions on the basis of sound evidence. The neutral rate sparks an engaging debate, but the range [from 1.75% to 2.25%] is so wide that, depending on where you fall within this apparent neutral range, you could be conducting a totally different monetary policy.

    Europe currently needs substantial investment to tackle the climate transition and the loss of competitiveness, and now also for defence. Can the ECB help to mitigate this challenge?

    The ECB will contribute by providing a stable environment. For us, price stability and the expectation of price stability are essential elements because they encourage long-term planning. Families and businesses can plan, invest and take decisions accordingly.

    We are considering climate change, competitiveness and security challenges and the associated financing needs from that angle, analysing their economic and financial impact from the perspective of price stability. Aside from that, we’re getting into areas that aren’t within the ECB’s mandate.

    In any case, it’s important to avoid monetary policy keeping GDP growth below potential if that isn’t necessary to control inflation. If we are continually growing below potential we will end up undermining that potential. Investment is essential for supporting and growing the economy, and unnecessarily reducing investment can hamper long-term growth and make the economy more vulnerable to shocks.

    So, in this sense, our main contribution will be maintaining price stability, securing a stable economic environment and avoiding unnecessary restrictions on GDP growth.

    Recently you have signalled that the ECB shrinking its balance sheet could make monetary policy more restrictive and demand larger rate cuts.

    It’s more complicated than that. The large asset purchases we carried out in the past lowered long-term sovereign bond yields by as much as 175 basis points. Now, because of the reduction in the size of our balance sheet, this figure is 75 basis points and falling.

    But there’s another important factor. It’s not just about the size of central bank reserves, it’s also about their composition. ECB research shows that the composition of these reserves is very important for banks’ lending ability. The research estimates that debt portfolio holdings (under the ECB’s asset purchase programme (APP) and pandemic emergency purchase programme (PEPP)) will decrease by around €500 billion in 2025. This is associated with a possible €75 billion decline in credit supply. To put this into perspective, it is roughly equivalent to the amount of loans that banks granted to non-financial corporations in 2024.

    Therefore, we should bear in mind that, if nothing else happens, the reduction of the central bank balance sheet is putting pressure on banks’ lending capacity. So we need to monitor this effect and take it into consideration when calibrating our monetary policy stance.

    Growth in Spain is stronger and inflation is somewhat higher. Is the country at risk from the interest rate cuts?

    Inflation in Spain is currently slightly higher due to energy prices, and the stronger growth is in part also driven by supply factors, such as the impact of migration on the labour market. I think Spain’s growth is healthy.

    In any case, there have always been differences between euro area economies, and between regions in individual countries. The important thing is that there is convergence in economic and financial conditions, and we are actually seeing that in many respects. For example, despite all the volatility, risk premia have remained relatively contained.

    What is the current status of the digital euro?

    We are progressing as planned with our preparation phase, which will come to an end in October this year. We have been working on selecting providers. We’ve carried out the procurement process with potential suppliers and are about to finalise it. We are also developing the rulebook, and we’re working on ways to engage more with users.

    In the meantime, we are waiting for the legislative process to be completed. That is a key component.

    Are you optimistic?

    We know that progress has been made and we hope that the process will be concluded within a reasonable amount of time.

    One factor is important: there is a growing sense of urgency. The situation outside the euro area is a source of pressure and demands greater consideration of the risks we face in payments as a result of our fragility and our extreme dependence on foreign providers. I have the impression that this increased sense of urgency has now reached the legislators.

    At the European Parliament, President Lagarde argued that the digital euro is a tool of sovereignty. Would you agree with that?

    I fully agree with that statement. The digital euro is a structural necessity for the European payments market, irrespective of recent developments in other countries. However, recent events further underline the urgent need to make progress in this direction.

    The digital euro is key to reducing our foreign dependence as regards Europeans’ everyday payments. In addition, having more solutions across Europe will make us more competitive, which will lead to lower prices, better services and greater innovation.

    At a time of tensions between the EU and the United States, don’t you think that a public initiative designed to compete with US payment systems could cause further friction?

    I don’t think so, because it’s logical to think that each jurisdiction should have its own infrastructure that it can rely on. Payments are like water or electricity – essential services that every economy needs to ensure are available. In developing a digital euro, we are not seeking a confrontation with anyone. Implementing a digital euro is something that we should have done irrespective of the circumstances. It is about ensuring the resilience of our economy and that we are the master of our own destiny.

    The United States has abandoned plans for a digital dollar and other countries have also put their projects on hold. Why do you think the digital euro should go ahead?

    Every country and every region has its particular characteristics. In Europe we are facing specific challenges, like a fragmented payments market and a dependence on foreign solutions. Other countries and regions do not have the same problems and so may not see the same need.

    In any case, in the United States, there is a proposal that would allow stablecoins to hold their reserves with the Federal Reserve. This could be marketed as a form of hybrid digital dollar. In fact, some stablecoins present themselves as the world’s digital dollar.

    When will people be able to pay with digital euro?

    It very much depends on when the legislative process is finalised. The technical preparations and developments will take time, both on our side and for banks and the market. This could take some two or two-and-a-half years from the moment the decision to issue a digital euro is taken, once the legislation is in place.

    Do you have an estimate of the cost of the project?

    As the legislation is still pending and the procurement phase has not yet been finalised, it is difficult to say what the final cost of the project will be. In the procurement documentation we gave an initial estimate for the elements that will be sourced externally. This was based on market research we had carried out previously. These costs are estimated to be €432 million, including both the infrastructure and the operation of the system for 10-15 years. On top of that there will also be internal development costs, especially for the ledger. The ECB would bear these costs in the same way as it does for the production and issuance of banknotes. And like for banknotes, these costs would be covered by the seigniorage income generated by the digital euro.

    MIL OSI Europe News

  • MIL-OSI: Tryg A/S – Q1 2025 pre-silent newsletter

    Source: GlobeNewswire (MIL-OSI)

    Tryg A/S – Q1 2025 pre-silent newsletter

    Tryg will conduct pre-close analyst calls and meetings during the week commencing on March 24, ahead of the Q1 2025 results, which will be released on April 11. This newsletter aims to inform capital market participants of the key factors influencing the company’s recent financial performance.

    Insurance revenue growth

    Tryg maintains a balanced distribution of insurance revenue across the Scandinavian countries, with approximately 50% of revenue generated in Denmark, 30% in Sweden, and 20% in Norway. In Q1 2024, Tryg reported insurance revenue of DKK 9,531m.

    From 2025 Q1 and onwards the commercial and corporate segments will be reported together in the segment named ‘Commercial’. The commercial segment will experience a smaller spillover effect into 2025 of the derisking of the corporate portfolio carried out in 2024. In general, the group revenue development remains in line with recent development.

    When converting earnings from local currencies to DKK, Tryg’s reporting currency, the expected average value of SEK 100 is DKK 65.6 (66.6 Q1 2024), and NOK 100 is DKK 63.4 (65.6 Q1 2024).

    Claims environment

    Underlying claims development
    Tryg operates a stable business and recent trends in underlying performance should thus be considered reliable indicators for short-term trends. The Group’s underlying claims ratio was 72.3% in Q1 2024. At the capital markets day (CMD) on 4 December 2024, Tryg mentioned that it expects a broadly stable to slightly improving underlying performance in the new strategy period towards 2027.

    Weather claims
    For Q1, normalised weather claims amount to 40% of the annual DKK 800m guidance, equating to DKK 320m. As a reminder, the annual expectation for weather claims is split as follows (in percentages terms): 40% in Q1, 10% in Q2, 20% in Q3 and 30% in Q4.

    In general, a milder than average winter with warmer temperatures has been recorded in Scandinavia. A couple of smaller storms have hit the region (Floriane and  Éowyn). It is important to remember that freezing temperatures always cause bursting pipe claims and more car accidents are reported during the winter due to more difficult weather conditions.

    Large claims
    On an annual basis, Tryg provides guidance for large claims amounting to DKK 800m, evenly distributed across quarters. Occasionally, information about large claims may be available in mass media or local press.

    Interest rates development
    For Q1, we expect an approximate discount rate of 2.3% at the time of writing. The discounting percentage was reported at 2.1% in Q4 2024.

    Run-off expectations towards 2027
    At the 2024 CMD, Tryg stated a long-term run-off expectation of ~2% towards 2027.

    Investment activities

    Tryg has divided its investment activities into a match portfolio (approx. DKK 44bn at Q4 2024) and a free portfolio (approx. DKK 17bn as per Q4 2024). As announced at the 2024 CMD, the free portfolio was derisked during Q4 2024 and is now mainly made up by Scandinavian covered bonds and government bonds (approx. DKK 13bn) and the real estate portfolio (approx. DKK 3bn). As a rule of thumb, the return on bonds can be modelled as 50% NYKRCMB2 and 50% NYKRCMG2 (Bloomberg tickers). For the real estate portfolio, a normalised annual return of 6.5% is assumed. The current buyback program of DKK 2bn started in December will impact the size of the free portfolio accordingly.

    The return of the match portfolio mainly consists of the return on premium provisions, which is expected at DKK 75m per quarter with the current level of interest rates.

    Additionally, the line ‘Other financial income and expenses’ is guided at DKK -90m per quarter and mainly consists of costs related to currency hedges, general balance sheet items and costs related to running the investment operation. As described in the newsletter on inflation hedging dated 17 March 2025, this line now also includes the net result of the inflation hedge. In the medium term, this is expected to average zero, but mismatches may occur in the short term.

    Other income and cost

    Other income and cost are expected between DKK -350m and DKK -370m on a quarterly basis. This is primarily driven by amortisation of intangibles related to the RSA Scandinavia acquisition.

    Number of shares

    At year-end 2024, Tryg reported 613,165k outstanding shares. Tryg announced a DKK 2bn share buyback at the CMD in December 2024, and as at 14 March 2025, 6,010,787 shares have been acquired in the quarter to date. The status of the buyback is announced each Monday at noon CET.

    Outlook statement from annual report 2024

    Tryg reported an insurance service result, adjusted for the more favorable-than-normal large and weather claims outcome, of around DKK 7.2bn in 2024 and it is now targeting its highest ever insurance service result of between DKK 8.0-8.4bn in 2027. The insurance service result is expected to increase gradually throughout the strategy period.

    Tryg will publish the Group’s Q1 results for 2025 on 11 April 2025 at around 7:30 CET.

    Conference call

    Tryg will host a conference call on the day of the release at 10:00 CET. CEO Johan Kirstein Brammer, CFO Allan Kragh Thaysen, CTO Mikael Kärrsten and Head of Financial Reporting Gianandrea Roberti, SVP  will present the results in brief, followed by a Q&A session.

    The conference call will be held in English.

    Date 11 April 2025
    Time 10:00 CET
     

    Dial-in numbers

     Pin code

    +45 (DK) 78 76 84 90

    +44 (UK) 203 769 6819

    +1 (US) 646 787 0157

    560768

    You can sign up for an e-mail reminder on tryg.com. The conference call will also be broadcast on this site. An on-demand version will be available shortly after the conference call has ended.

    All Q1 2025 material can be downloaded on tryg.com shortly after the time of release.

    Attachment

    The MIL Network

  • MIL-OSI United Kingdom: Improving outdoor play

    Source: Scottish Government

    £25 million for play park renewal.

    First Minister John Swinney is set to announce £25 million of funding to local authorities to invest in the renewal of play parks across Scotland. 

    All councils will receive a share of the funding to improve the standard of existing play parks – helping to ensure children have access to safe environments to play and socialise in. 

    The funding is supported by the Play Vision Statement and Action Plan for 2025 – 2030, which has been published today.  

    Speaking ahead of a visit to Woodhead Park in Kirkintilloch, as part of the East Dunbartonshire Travelling Cabinet event, the First Minister said: 

    “Playing is key to a child’s healthy development, and by enabling councils to invest in outdoor play parks, we will ensure families can access a safe, high-quality place to play within their communities.

    “This is all part of my driving mission to eradicate child poverty. Other steps we are taking include investing £3 million to develop mitigations for the UK Government’s two-child benefits cap, £37 million to deliver the expansion of the free school meals programme, and putting more money in families’ pockets through the Scottish Child Payment.”   

    COSLA Spokesperson for Children and Young People, Councillor Tony Buchanan said:

    “COSLA welcomes today’s launch of the Play Vision Statement and Action Plan, play is very important not just for the enjoyment it brings, but also for the part it plays in developing children and young people’s social skills, interests, and curiosity. It also assists in developing relationships between parents, carers and other children and young people. The Play Vision Statement and Action Plan provides a good roadmap for how play can be encouraged and supported.”

    Marguerite Hunter Blair, CEO Play Scotland and Chair of external Play Strategy refresh group said: 

    “We are delighted to be celebrating this clear commitment from the Scottish Government to play opportunities and experiences for all our children and young people. It is fantastic that children’s rights and voices are at the heart of this new vision for play alongside an enthusiastic cross-sectoral collaboration. The clear message coming from the versions of the plan that children have co- produced is simple – more play and better play is good for everyone.” 

    Background  

    The 54th Travelling Cabinet will meet at Kirkintilloch Town Hall on Monday 24 March and hear from the local community at a public discussion at 2pm. 

    The £25 million investment for 2025-26 marks the completion of a £60 million Programme for Government commitment over four years – with a total of 887 play parks renewed as of March 2024. 

    Funding for play parks is supported by the Play Vision Statement and Action Plan for 2025 – 2030.  Read the children’s version  

    The Action Plan highlights the importance of play as a key part of children’ healthy development, learning and physical and mental well-being and includes a number of actions which seek to equalise play opportunities for children across Scotland.  

    Local authorities report annually, in April, on their engagement with children and families, number of play parks identified for renewal, and the number of parks renewed in the previous financial year. The most recent reports were received in April 2024. 

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: PM tells councils to prove action on pothole plague to unlock extra cash and reveals £4.8 billion for major roads

    Source: United Kingdom – Government Statements

    Press release

    PM tells councils to prove action on pothole plague to unlock extra cash and reveals £4.8 billion for major roads

    The Plan for Change is tackling the pothole plague, building vital roads and ensuring every penny is delivering results for the taxpayer.

    • £1.6 billion investment to tackle scourge of potholes to be delivered to councils from next month as PM tells councils to put cash to use
    • for the first time every council in England must publish how many potholes they’ve filled or lose road cash
    • local authorities that comply will receive their full share of the £500 million roads pot – enough to fill the equivalent of 7 million potholes a year, as part of the government’s Plan for Change
    • government also announces £4.8 billion for 25/26 for motorways and major A-roads including economy boosting road schemes on the A47 and M3

    The public will now see exactly what’s being done to tackle potholes, as the government demands councils prove their progress or face losing cash. 

    From mid-April, local authorities in England will start to receive their share of the government’s record £1.6 billion highway maintenance funding, including an extra £500 million – enough to fill 7 million potholes a year. 

    But to get the full amount, all councils in England must from today (24 March 2025) publish annual progress reports and prove public confidence in their work. Local authorities who fail to meet these strict conditions will see 25% of the uplift (£125 millionm in total) withheld.

    Also today, the Transport Secretary has unveiled £4.8 billion funding for 2025/6 for National Highways to deliver critical road schemes and maintain motorways and major A-roads.

    This cash will mean getting on with pivotal schemes in construction, such as the A428 Black Cat scheme in Cambridgeshire, and starting vital improvements to the A47 around Norwich and M3 J9 scheme in Hampshire, building thousands of new homes, creating high-paid jobs, connecting ports and airports, to grow the economy and deliver the Plan for Change.  

    It comes as figures from the RAC show drivers encounter an average of 6 potholes per mile in England and Wales, and pothole damage to cars costs an average £600 to fix. According to the AA, fixing potholes is a priority for 96% of drivers. 

    This government is delivering its Plan for Change to rebuild Britain and deliver national renewal through investment in our vital infrastructure which will drive growth and put more money in working people’s pockets by saving them costs on repairs.

    Prime Minister Keir Starmer said:

    The broken roads we inherited are not only risking lives but also cost working families, drivers and businesses hundreds – if not thousands of pounds – in avoidable vehicle repairs. Fixing the basic infrastructure this country relies on is central to delivering national renewal, improving living standards and securing Britain’s future through our Plan for Change.

    Not only are we investing an additional £4.8 billion to deliver vital road schemes and maintain major roads across the country to get Britain moving, next month we start handing councils a record £1.6 billion to repair roads and fill millions of potholes across the country.

    British people are bored of seeing their politicians aimlessly pointing at potholes with no real plan to fix them. That ends with us. We’ve done our part by handing councils the cash and certainty they need – now it’s up to them to get on with the job, put that money to use and prove they’re delivering for their communities.

    The Transport Secretary, Heidi Alexander, said: 

    After years of neglect we’re tackling the pothole plague, building vital roads and ensuring every penny is delivering results for the taxpayer.

    The public deserves to know how their councils are improving their local roads, which is why they will have to show progress or risk losing 25% of their £500 million funding boost. 

    Our Plan for Change is reversing a decade of decline and mending our pothole-ridden roads which damage cars and make pedestrians and cyclists less safe.

    To ensure councils are taking action, they must now publish reports on their websites by 30 June 2025, detailing how much they are spending, how many potholes they have filled, what percentage of their roads are in what condition, and how they are minimising streetworks disruption.

    They will also be required to show how they are spending more on long-term preventative maintenance programmes and that they have robust plans for the wetter winters the country is experiencing – making potholes worse. 

    By the end of October, councils must also show they are ensuring communities have their say on what work they should be doing, and where. The public can also help battle back against pothole ridden roads by reporting them to their local council, via a dedicated online portal

    To further protect motorists given continued cost-of-living pressures and potential fuel price volatility amid global uncertainty, the government has frozen fuel duty at current levels for another year to support hardworking families and businesses, saving the average car driver £59.  

    Edmund King, AA president and member of the Pothole Partnership, said:  

    Getting councils to show value for money before getting full funding is a big step in the right direction, as it will encourage a more concerted attack on the plague of potholes. At the same time, local authorities can share best practice, so others can learn what new innovations and planned maintenance techniques have worked for them.

    The £4.8 billion for National Highways will protect the country’s strategic road network, which provides critical routes and connections across the country for people, businesses and freight to help drive for growth as part of Plan for Change.

    The £4.8 billion includes a record £1.3 billion investment to keep this vital network in good repair, so the network remains fit for the future, and £1.8 billion for National Highways’ daily operations that are critical to ensuring the network runs safely and smoothly for millions of people and businesses that rely on it every day. As well as £1.3 billion for essential improvement schemes to unlock growth and housing.  

    Since entering office, the government has approved over £200 million for the A47 Thickthorn Junction, and £290 million for M3 Junction 9 plus £90 million for local road schemes like the A130 Fairglen Interchange, the South-East Aylesbury Link Road, the A350 Chippenham Bypass, the A647 scheme in Leeds. This is a total of over £580 million for schemes to get Britain moving.

    Roads media enquiries

    Media enquiries 0300 7777 878

    Switchboard 0300 330 3000

    Updates to this page

    Published 23 March 2025

    MIL OSI United Kingdom

  • MIL-OSI: Andrius Načajus will become the CEO of INVL Asset Management

    Source: GlobeNewswire (MIL-OSI)

    The new CEO of INVL Asset Management, the leading alternative asset manager in the Baltics, as of 1 April will be Andrius Načajus, a finance executive with many years of experience. He is replacing interim CEO Audrius Matikiūnas, the company’s Head of Business Development.  

    Andrius Načajus will also be a member of the board of INVL Financial Advisors, the financial brokerage company operating under the brand name INVL Family Office. The Bank of Lithuania’s permission for him to serve in both roles has been obtained. In the near future, subject to approval by Latvia’s supervisory authority, he should become a member of the supervisory board of INVL Asset Management in Latvia as well. 

    “We value Andrius’s managerial experience, multifaceted financial market competence and openness to innovation. We believe that he will contribute actively to rapid business growth, operational efficiency and outstanding results for our investors,” says Darius Šulnis, the CEO of Invalda INVL and Chairman of the Board of INVL Asset Management. 

    “It is a great honour to join the private equity market leader with the strongest team of investment professionals in the Baltics. INVL Asset Management demonstrates an exceptional ability to select assets with growth potential and generate superior returns for its clients. I believe those skills are particularly relevant in these times of extraordinary change,” Andrius Načajus remarks.  

    The new CEO has more than 20 years of management experience in the financial sector in the Baltic countries. Prior to joining INVL Asset Management, he was the chief financial officer at Achema Group. Before that, he worked for 6 years at Luminor Bank, where he was a member of the group management board, head of corporate banking in the Baltics, and country head for Lithuania. He had previously led the corporate banking, markets and investment banking units at DNB Bank in Lithuania.  

    A. Načajus graduated from the Stockholm School of Economics and Business in Riga and Stockholm, where he obtained a master’s degree in international business. 

    INVL Asset Management is a part of Invalda INVL, the leading Baltic asset management group, which currently employs more than 150 employees. The Invalda INVL group manage or have under supervision more than EUR 1.6 billion of assets across multiple asset classes including private equity, forests and agricultural land, renewable energy, real estate as well as private debt. The group’s scope of activities also includes family office services in Lithuania, Latvia and Estonia, management of pension funds in Latvia, and investments in global third-party funds. 

    Additional information:
    Darius Šulnis
    darius.sulnis@invl.com

    The MIL Network

  • MIL-OSI United Kingdom: Tony Juniper CBE reappointed to continue protecting nature and boosting growth as Natural England Chair

    Source: United Kingdom – Executive Government & Departments 2

    Press release

    Tony Juniper CBE reappointed to continue protecting nature and boosting growth as Natural England Chair

    His reappointment comes as Environment Secretary, Steve Reed, is rewiring and reforming Defra and its arm’s-length bodies to unlock growth under the Plan for Change

    Tony Juniper CBE (Photo credit: Jason Bye)

    The Environment Secretary, Steve Reed, has today (Monday 24 March) confirmed that Tony Juniper CBE has been reappointed as Chair of Natural England for a third term.

    Tony’s continued leadership comes as Mr. Reed is rewiring Defra and its arm’s-length bodies to embark on an ambitious programme of reforming regulation and delivery to unleash economic growth across the country, with Natural England playing a major role.

    Planning reforms and a new Nature Restoration Fund under the Secretary of State’s leadership will unblock much needed housing and development whilst supporting nature recovery at scale. It will help developers meet their environmental obligations more efficiently, making it easier to build vital infrastructure like wind farms, railways and roads, gigafactories and data centres.

    Chair of Natural England, Tony Juniper said:

    “It is truly an honour to be reappointed Chair of Natural England. Our role in protecting and restoring the natural environment is vital for the country’s economy, health and security and I am looking forward to two more years supporting government in delivering Nature-positive change.

    “From creating the King’s Series of National Nature Reserves and the King Charles III England Coast Path, launching 12 new landscape-scale Nature Recovery Projects and bringing the iconic beaver back to Britain’s waterways, our work over the past six years is helping turn the tide toward Nature’s recovery.

    “I’m immensely proud of the Natural England team and excited to lead the organisation as we ensure development, growth and nature restoration go forward hand-in-hand – delivering a brighter future for everyone.”

    Secretary of State for Environment, Food and Rural Affairs, Steve Reed said:

    “Tony brings a wealth of passion, experience and expertise to the role, which we will need more than ever as we grow the economy and restore our natural world. 

    “Tony and I are fully committed to infrastructure, to housing, to growth. 

    “Our reforms will fast-track development to boost economic growth while funding large-scale environmental improvements across whole landscapes as part of the Government’s Plan for Change.”

    First appointed in 2019, Tony Juniper will become the longest serving chair of Natural England, the government’s statutory adviser on nature. He will continue in the role for two years from 23 April 2025 to 22 April 2027. 

    Natural England is working with the government to deliver the shared ambition to grow nature and the economy for the benefit of everybody. This includes ensuring guidance is fit for purpose and moving toward better strategic planning to secure environmental improvements while development takes place.

    Nature in Britain is in decline. That is why this Government has launched a rapid review to deliver on our legally binding environment targets, including halting the decline of species by 2030. Under his extended chairmanship, Tony will be at the forefront of the Government’s drive to meet these targets.

    Tony Juniper’s reappointment has been made in accordance with the Governance Code on Public Appointments. All appointments are made on merit and political activity plays no part in the selection process.

    There is a requirement for appointees’ political activity (if significant) to be made public. Tony has declared that he has not taken part in any significant political activity in the past five years.

    Tony Juniper biography

    • Tony Juniper CBE has been Chair of Natural England since 2019.
    • Prior to joining Natural England, Tony was Director of Advocacy and Campaigns at WWF-UK and President of the Royal Society of Wildlife Trusts.
    • He is a Fellow of the University of Cambridge Institute for Sustainability Leadership and former advisor to the Prince of Wales (now King Charles).
    • He began his career as an ornithologist, working with Birdlife International and for many years worked with Friends of the Earth, most recently as Executive Director and Vice Chair of Friends of the Earth International.
    • He is a prolific author publishing many books, including ‘Just Earth: How a Fairer World Will Save the Planet’ and the multi-award-winning bestseller ‘What has Nature ever done for us?’
    • In 2017, Tony was recognised for his services to conservation with a CBE in the Queen’s birthday honours.

    Natural England

    • Natural England is the government’s statutory adviser for the natural environment in England.
    • Natural England’s purpose is to help conserve, enhance and manage the natural environment for the benefit of present and future generations, thereby contributing to sustainable development.

    Updates to this page

    Published 24 March 2025

    MIL OSI United Kingdom