Translation. Region: Russian Federation –
Source: Central Bank of Russia –
Banks and car dealerships often impose additional paid services on the client, and at inflated prices. At the same time, contracts are drawn up in such a way that it is impossible to refuse the services and return the money. This violates the rights and interests of consumers.
For example, clients are offered expensive insurance consulting services, although such consultations are usually free, or a discount on a car, but only if it is purchased on credit or additional paid services are purchased. In addition, there are cases where borrowers are deliberately poorly informed about the terms of the transaction. As a result, clients incur additional costs by purchasing unnecessary goods or services and cannot be fully protected by current regulations.
The Bank of Russia recommended that creditors refrain from using the funds specified inreview of practices. Explanations have also been prepared for consumers on how to avoid falling for the tricks of unscrupulous creditors or sellers and where to go if they become their victims.
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Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.
Please note; This information is raw content directly from the information source. It is accurate to what the source is stating and does not reflect the position of MIL-OSI or its clients.