Translartion. Region: Russians Fedetion –
Source: Moscow Government – Government of Moscow –
Over the four years of operation, city residents have contacted the flagship office of “My Documents” of the South-Eastern Administrative District more than a million times. It opened in January 2021 on the first floor of the shopping and entertainment center “Gorod” at the address: Ryazansky Prospekt, Building 2, Building 3 and became the fifth flagship in Moscow.
During this time, the most popular service was the registration of vehicles (TS) and trailers to them – more than 110 thousand requests were recorded. The second most popular service is cadastral registration and (or) registration of rights to real estate objects, more than 70 thousand applications were received for it. The third place in the rating was taken by the service of registration of citizens of the Russian Federation – over 60 thousand requests.
The flagship offices of My Documents offer unique services that are not available in district centers, such as out-of-court bankruptcy. Young Muscovites can receive their first passport in a ceremonial setting, and Moscow entrepreneurs can use the services of the state budgetary institution Small Business of Moscow, as well as register a legal entity, a peasant (farming) enterprise, and the status of an individual entrepreneur. City residents also have access to vehicle registration services, making changes to registration data, or deregistering a vehicle. This can be done conveniently by prior appointment on the portal Mos.ru or Internet portal of public services.
At the flagship of the South-Eastern Administrative District, Muscovites can apply for a foreign passport for children under 14 years of age, submit a birth certificate or marriage registration certificate, extracts from the register of legal entities and other documents for legalization, and also enter information about foreign certificates of registration of civil status acts into the Unified State Register of Civil Registry Offices within 24 hours.
In addition, residents of the capital are provided with two of the most popular services of the guardianship service, related to the issuance of permission for transactions with property and the management of money in the accounts of minors, incapacitated or partially incapacitated citizens.
On the territory of the flagship office of the South-East Administrative District, newlyweds can register their marriage in a separate hall equipped with a bright photo zone.
Muscovites are also offered additional services, such as booking a tour in the “My Travels” zone, visiting the “My Photo” photo studio, or visiting the “Moscow – Caring for History” exhibition. The current exhibition is dedicated to the dynasties of Moscow confectioners. In addition, the flagship has a “My Notary” legal bureau, which has become the most popular additional service. Over four years, residents have contacted this bureau more than 40 thousand times.
The flagship centers are equipped with everything necessary for the convenience and comfort of visitors and are decorated in a modern design. There are spacious waiting areas with soft sofas, USB ports for charging phones and portable lamps, a large children’s area with interactive games and modern cartoons, a mother and child room. You can also charge your mobile device using a portable power bank. All My Documents flagship offices host exhibitions about outstanding cultural figures. The current exhibition is dedicated to Arkady Gaidar.
The flagship office of “My Documents” in the South-East Administrative District is open daily from 10:00 to 22:00.
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