MIL-OSI Russia: Unique services and additional services: the flagship office of “My Documents” in the South-West Administrative District turns seven years old

Translation. Region: Russian Federal

Source: Moscow Government – Government of Moscow –

The second flagship office of “My Documents” in a residential area of the capital appeared next to the metro station “Teply Stan” in the South-West Administrative District seven years ago. Since its opening, more than 1.3 million citizen requests have been recorded.

One of the most popular services was the registration of property rights — it was used 160 thousand times. In addition, the service of issuing a driver’s license on the day of application is popular with residents. Over seven years, it was ordered 75 thousand times. The office provided the service of issuing a social card more than 67 thousand times.

In all flagship offices, city residents can receive unique government services that are not provided in district centers. Among them are vehicle registration, state registration of legal entities and individuals as individual entrepreneurs and peasant (farming) households, legalization of documents, as well as guardianship and trusteeship services.

Thus, at the flagship office of the South-West Administrative District, young Muscovites can receive their first Russian passport at a special presentation ceremony, and newlyweds can register their marriage in a non-ceremonial setting.

Additional services also do not go unnoticed by residents. For example, over eight thousand people used the “My Photo” service, having their ID photo taken by a professional photographer. More than 12 thousand city residents also contacted the “My Health” office.

In addition, in the office you can choose a travel package in the service “My Travel” and see the exhibition dedicated to outstanding figures of culture, science and history of our country. Now the exhibition tells about the life and work of Konstantin Simonov and Alexander Tvardovsky. The flagship office of the South-West Administrative District is also one of 30 government service centers, where the exhibition stand “Moscow – with care for history” is located. This year the exhibition is dedicated to the 80th anniversary of the Great Victory.

Over 230,000 foreign passports have been issued to Muscovites through cryptobiocabs at government service centers in five years

The flagship office of “My Documents” South-West Administrative District is open daily from 10:00 to 22:00 at the address: Novoyasenevsky Prospekt, Building 1, TRC “Spektr”, third floor.

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