Translation. Region: Russian Federal
Source: Moscow Government – Government of Moscow –
Many Muscovites spend their summer holidays and weekends in the capital, preferring leisurely walks in parks and embankments, interesting excursions to historical sites, and exciting events at the project sites to traveling to other countries and cities. “Summer in Moscow” and cozy gatherings with loved ones on the verandas of restaurants and cafes.
Metropolitan consumer portal will help you get the most out of your summer in the city.
“To ensure that your vacation and entertainment in Moscow leave warm and good memories, before planning your leisure time, it is worth getting acquainted with the recommendations of the experts of the capital’s consumer portal. They will help you navigate when choosing tickets for concerts and shows, and will also tell you what to pay attention to when visiting cafes and restaurants and how to protect consumer rights in the event of controversial situations with sellers and service providers. To quickly find the article you need, just go to the thematic section of the portal or enter your request in the search bar,” the press service of the capital said.
Department of Information Technology.
Spend the evening on the summer veranda of a cafe or restaurant
Enjoying the atmosphere of the evening city, strolling along the historic streets, parks and squares is one of the summer pleasures. But not only the cultural and historical heritage of Moscow, its architectural monuments, cozy courtyards attract city residents and tourists. The developed sphere of public catering services gives the opportunity to have a good time in street cafes or restaurants, and also gives gastronomic discoveries. In order for such a vacation to be held with a high level of service and health benefits, it is important to study the recommendations of experts in the section “Catering services”. Here you can find out what to pay attention to when visiting restaurants, cafes, coffee shops and pastry shops, ordering a snack to go, and what information a guest has the right to request. For example, if the dish seemed tasteless or of poor quality, and the bill unexpectedly increased due to imposed and previously unagreed additional services, then you can safely ask for a complaint book, record your dissatisfaction in writing, and then follow the advice and instructions of the consumer portal experts.
Attend a show or concert
For those who cannot imagine a summer holiday in Moscow without visiting spectacular events, it will be useful to get acquainted with the recommendations of experts presented in the section “Cultural and entertainment services”. Here you can find out how to get your money back if you spent on a ticket show cancelled, as well as how and when you can return the ticket if your plans have changed and you visit concert it doesn’t work.
To be sure of your plans and buy tickets without intermediaries, you can use the official city service “Mosbilet” on the mos.ru portal. Here you will find an up-to-date and detailed schedule of all cultural events in the capital. This allows you to easily and simply choose leisure activities to suit any taste, purchase the necessary tickets online or find free events. Museums, theaters, cinemas, concert halls and other cultural venues in the city are presented in the service.
Check the seller or resolve a dispute
Regardless of what service or product you plan to purchase, it is important to make sure at the selection stage that the seller or service provider complies with consumer protection laws. Special materials will help with this. information sectionHere you can check whether the seller of the goods or the provider of the service has violated the consumer’s rights, and also study the judicial practice on the topic of interest.
If during the purchase process or after payment for a service or product a dispute arises with the seller, which he refuses to resolve verbally, the consumer has the right to file a written claim. The article will tell you how to do this “Pre-trial procedure for resolving disputes on consumer rights protection issues”. In addition, you can file a claim or lawsuit using ready template.
Consumer portal was created in 2022 by the Moscow Government and the Moscow Office of Rospotrebnadzor. The resource contains more than 230 materials: articles, instructions, memos, webinars, expert interviews. In addition to practical recommendations, the publications contain the names of relevant regulations that can be relied on when communicating with legal entities or individual entrepreneurs to protect consumer rights. You can also consult by calling the 24-hour hotline of the Moscow Office of Rospotrebnadzor: 7 495 539-36-96.
The creation and support of information security tools, as well as counteracting cyber fraud, are in line with the objectives of the national project “Data Economy and Digital Transformation of the State”.
Get the latest news quicklyofficial telegram channel the city of Moscow.
Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.
Please Note; This Information is Raw Content Directly from the Information Source. It is access to What the Source Is Stating and Does Not Reflect
https: //vv.mos.ru/nevs/ite/156258073/