Source: United Kingdom – Executive Government & Departments
Motorists applying for a duplicate V5C (log book) can now tax their vehicle without needing to wait for their log book to arrive.
DVLA has announced a new service update that allows motorists to tax their vehicle even if they have lost their V5C (log book) and their vehicle tax reminder letter (V11).
Previously, customers who had lost these documents would have had to wait up to 5 days for a replacement V5C to arrive, or phone DVLA’s Contact Centre to tax their vehicle. This latest update will allow customers to apply online for a new V5C and tax their vehicle at the same time.
This is the first time that DVLA has linked their online registration service with their online licensing service, allowing the customer to self-serve through the 2 digital channels in one seamless customer journey.
Julie Lennard, DVLA Chief Executive, said:
We are always looking for ways to improve our digital services to provide more convenience for motorists. This latest enhancement will enable customers who have misplaced or lost their V5C to get a replacement and tax their vehicle quickly and easily.
The updated online service is available at http://www.gov.uk/vehicle-log-book
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