Translation. Region: Russian Federal
Source: Moscow Government – Government of Moscow –
Every year, residents of the capital increasingly use the My Payments service on mos.ru and in city mobile applications. In the capital Department of Information Technology noted that due to the constant development of the service, its demand is growing: since the beginning of 2025 alone, city residents have paid about 9.2 million bills with its help. This is eight percent more than for the same period last year.
Most often, city residents used the service to pay bills for kindergarten and after-school programs, housing and communal services using a single payment document (SPD), electricity, home telephone and Internet, and also to top up schoolchildren’s Moskvenok cards.
“The My Payments service provides residents of the capital with the opportunity to pay for more than nine thousand services of municipal and commercial organizations using convenient payment instruments. Over seven and a half years of operation, city residents have paid more than 115 million bills using it. At the same time, the service is constantly evolving: for example, last year, an additional method of paying bills was introduced for users using the fast payment system, functions were added for viewing the balance and purchasing travel tickets for public transport, as well as receiving and paying water bills not included in the EPD. Already this year, the service has new options for convenient payment for travel on the M-12, Central Ring Road and Western High-Speed Diameter highways, as well as setting up notifications about the issuance of new bills from the EPD for non-residential premises. For users of the service, these are additional opportunities to promptly receive information about the receipt of new bills and save time on paying them,” said Vladimir Novikov, Director of the Department for Support of Citywide Payment Systems of the Moscow Department of Information Technology.
Find accounts
The My Payments service automatically finds unpaid invoices if the user has a standard or full account on the mos.ru portal, and the necessary data is filled in the personal account. The more information about the documents the user adds, the more complete the information in the service will be. If this is not enough, you can find the required account and simultaneously enter the information directly in the service. To do this, use the widgets “Documents and data”, “Account by UIN” or“TC Certificate”. To avoid missing a payment, you can set up a subscription to receive notifications aboutnew accounts. After this, information about them will be automatically sent by e-mail or as push notifications in the mobile applications “Gosuslugi Moskvy” and “My Moscow”.
Batch payment, templates and auto payments
Reducing the time it takes to pay regular advance payments will help templates. You can also use the service set up auto payment according to a schedule, an invoice or a balance threshold. And if you need to pay several invoices at once, you can use the function in the service one-time (package) payment.
The auto payment function is also available in charity service on the mos.ru portal. To set it up, after authorization and the first donation, you need to select the amount and set up a regular write-off. The charity service presents verified funds that support seriously ill children and adults, lonely people and families in difficult life situations, homeless cats and dogs, as well as environmental, scientific and educational projects and initiatives. On the project page, city residents can support any program or choose several – in this case, the donation amount will be divided equally among everyone.
Paying bills via the fast payment system
Paying bills through the fast payment system (FPS) frees city residents from the need to provide bank card details. And until January 10, 2026, when using the FPS in the My Payments service on the mos.ru portal, residents of the capital can pay bills without commission, as well as receive cashback in the amount of one percent of the payment amount (when paying for services of certain categories through the FPS). To do this, you must register in the loyalty program on the website before making a payment VAYPRETET.ru. Cashback in rubles will be automatically returned within a minute to the bank account from which the payment was made through the SBP. The promotion is carried out by the National Payment Card System – the operational payment and clearing center of the SBP. You can find out more about the organizer, terms and rules of the promotion on the website VAYPRETET.ru, as well as in the instructions on the mos.ru portal. If any questions arise, participants of the action can contact the support service of the mos.ru portal in the section “Feedback” and by calling the hotline: 7 495 539-55-55 (24-hour information and reference service for the provision of government services).
Detailed information about all the possibilities of the My Payments service can be found ininstructions.
You can learn more about how Moscow’s electronic services developed, as well as how just 30 years ago, in order to pay bills, you had to visit up to five different departments, from the film “Moscow in Digital”.
The creation, development and operation of the e-government infrastructure, including the provision of mass socially significant services, as well as other services in electronic form, correspond to the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital Public Administration”.
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Please note: This information is raw content directly from the source of the information. It is exactly what the source states and does not reflect the position of MIL-OSI or its clients.
Please Note; This Information is Raw Content Directly from the Information Source. It is access to What the Source Is Stating and Does Not Reflect
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