MIL-OSI Russia: Moscow Oncopsychological Service Turns Two

Translation. Region: Russian Federal

Source: Moscow Government – Government of Moscow –

Over the past two years, specialists from the capital’s oncopsychological service have conducted more than 22,000 consultations. This was reported by Anastasia Rakova, Deputy Mayor of Moscow for Social Development.

“Along with advanced medical care, we pay special attention to the psychological state of both the patient and his relatives. Internal stability and a positive attitude are an important part of the treatment process, on which, among other things, its effectiveness depends. Facing an oncological diagnosis is always stress, anxiety and worries. That is why two years ago we created the Moscow Oncopsychological Service, which today operates in all outpatient oncological care centers. During this time, specialists have conducted over 22 thousand consultations for patients and their relatives,” said Anastasia Rakova.

In addition, in June of this year, a pilot project to provide psychological support to families with children was launched at the Outpatient Oncology Care Center of the Morozov Children’s Hospital. Oncopsychologists help parents to live through difficult feelings and emotions, explain how to properly communicate with children and support them during treatment. Support for those who have encountered cancer remains one of the key priorities of Moscow’s social policy, which has been implementing its own standard of oncological care for five years now. Psychological rehabilitation begins from the moment a cancer disease is suspected. At all stages of treatment – from diagnosis to the period of remission – the service’s specialists help patients cope with their experiences, accept the situation, prepare for treatment, learn to manage anxiety and physical discomfort.

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In outpatient oncology care centers, you can get a consultation with an oncopsychologist without an appointment on the day of your request. In addition, remote formats are also available. Thus, over two thousand consultations have been conducted on the online platform “Psychology for Life” in two years of the service’s operation, and over 1.4 thousand requests for psychological assistance by phone have been received through the “EMIAS. INFO” application in the five months since the launch of the new service. Oncopsychologists promptly contact those who have applied, provide emergency support and, if necessary, invite them to an in-person appointment, an online session or to the “Equal to Equal” support group.

Over 400 meetings have been held within the framework of the Peer-to-Peer support group. More than 1,600 people took part in them. In an atmosphere of trust and complete understanding, patients and their loved ones can discuss their fears and experiences not only with a professional oncopsychologist, but also with those who have already gone through a similar path and overcome the disease. Group members talk about ways to overcome the psychological difficulties they face on the path to recovery. Since December last year, you can also join such meetings online.

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