MIL OSI Translation. Government of the Republic of France statements from French to English –
Source: Switzerland – Department of Foreign Affairs in French
Federal Office of Consumer Affairs
Bern, 26.09.2024 – In collaboration with the Accident Prevention Bureau (BPA), Decathlon is recalling the Rockrider MTB EXPL500 and ST500 bicycle helmets. A plastic part of the helmet may break. Consumers are urged to stop using the helmet and return it to a Decathlon branch for exchange or refund.
What danger arises from the product concerned?
A plastic part at the back of the helmet holding the chin strap can break. In this case, the support is no longer ensured during a fall, which can lead to a risk of injury for the user.
Which products are affected?
The following are affected by this recall: Rockrider (Decathlon brand) MTB EXPL500 and ST500 bicycle helmets with the following serial numbers. The affected helmets were purchased from Decathlon between July 2 and September 9, 2024:
KT24040006-15
KT24040006-16
KT24040006-17
KT24040018-14
KT24040018-16
KT24040018-17
KT24040034-10
KT24040034-2
KT24040034-4
KT24040034-8
KT24040045-10
KT24040045-8
KT24040045-9
Serial numbers not listed above are not affected by the recall.
What should affected consumers do?
Affected consumers should no longer use the helmet. Affected helmets can be returned to any Decathlon branch. They will be exchanged or refunded at the purchase price.
Address for sending questions
If you have any questions, consumers can contact Decathlon customer service: Telephone: 49 (0) 6202 97 81 300 Email: help.switzerland@decathlon.com URL: https://www.decathlon.ch/fr
Author
Federal Consumer Affairs Officehttp://www.konsum.admin.ch/
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EDITOR’S NOTE: This article is a translation. Apologies should the grammar and/or sentence structure not be perfect.