Translartion. Region: Russians Fedetion –
Source: Moscow Government – Government of Moscow –
The Unified Automated Information System of Moscow City Trades (EAIST) has turned 20 years old. During its existence, customers have concluded more than 5.5 million contracts. This was reported by Maria Bagreeva, Deputy Mayor of Moscow, Head of the Moscow Department of Economic Policy and Development.
“In March 2005, the Moscow Government launched a unified automated information system for tenders to convert the capital’s state procurement into electronic form. Today, the system provides a full cycle of procurement procedures. With its help, schools, kindergartens, hospitals, utilities, and Moscow authorities plan purchases, prepare sets of documents, calculate initial prices, and agree and sign contracts. Using EAIST, Moscow customers conclude more than two thousand contracts daily, and over the 20 years of the system’s operation, their number has exceeded 5.5 million,” said Maria Bagreeva.
EAIST is connected to almost 50 external systems. Among them are the supplier portal, the Federal Treasury and Bank of Russia services, as well as the unified medical information and analytical system, electronic trading platforms and Moscow industry systems. Thanks to such integration, the systems can exchange data for concluding contracts, their execution and control. This simplifies the work of customers and suppliers, reducing deadlines and paperwork.
The specialists of the Main Control Department use EAIST to control the entire procurement process: from planning to contract execution. They pay special attention to control at the preliminary stage. For this purpose, 1.2 thousand control points are built into the system, said Evgeny Danchikov, Minister of the Moscow Government and Head of the Main Control Department of the City of Moscow. For example, every year before inclusion in the plan-schedule, the validity of more than 25 thousand purchases with an initial price from three million to 100 million rubles is assessed. At this stage, about seven thousand comments related to the establishment of inflated values of product characteristics and incorrect price calculations are eliminated. As a result, at the post-control stage, it was possible to reduce violations by 13.2 times. The system is constantly evolving and is an important tool for controllers.
“EAIST uses modern domestic software solutions and applies 472 sets of standard documentation. This not only makes the procurement process faster and more convenient, but also helps to minimize the likelihood of customer errors, ensure fair competition, uniform, clear and transparent rules for concluding a contract. In addition, the system allows the Moscow Government to quickly process and analyze a huge array of data. Ultimately, this leads to the optimization of the capital’s contract system,” added the head of the Moscow City Department for Competition Policy
Artificial intelligence has been implemented into the work of the EAIST technical support service. Thanks to the digital assistant, users can quickly get answers to frequently asked questions, and support specialists are connected to solve more specialized and non-standard tasks. Already now, artificial intelligence independently processes about 10 percent of requests. And in the future, it will be able to autonomously answer almost a third of the questions received by technical support. Currently, the neural network knowledge base contains almost 1.7 thousand answers to common questions related to the work of EAIST. Artificial intelligence continues to learn based on the answers of technical support operators to user questions.
According to the deputy head Department of Information Technology of the City of Moscow Roman Urnysheva, EAIST is the foundation of the capital’s procurement ecosystem. It helps ensure the transparency of procurement, control the execution of contracts, optimize the preparation and implementation of procurement for the needs of the capital, from the purchase of office supplies and water to the construction of hospitals, metro stations and the implementation of other significant projects for millions of city residents. Every day, more than 10 thousand users work in EAIST and about 200-250 million transactions are processed, and the system itself is constantly growing and developing.
The functional customers of EAIST on the part of the Moscow Government are the capital’s Department of Competition Policy, the Department of Economic Policy and Development, the Main Control Directorate and the Department of Information Technology, which is also the operator of the system.
The development of electronic services for business corresponds to the objectives of the national project “Data Economy and Digital Transformation of the State” and the regional project of the city of Moscow “Digital Public Administration”. More information about this and other national projects can be found by link.
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