Category: United Kingdom

  • MIL-OSI United Kingdom: Reappointments to the Civil Procedure Rule Committee

    Source: United Kingdom – Executive Government & Departments

    The Lord Chancellor has approved the reappointments of Ben Roe and Ian Curtis-Nye as members of the Civil Procedure Rule Committee.

    The Lord Chancellor has approved the reappointment of Ben Roe as a Legal Member of the Civil Procedure Rules Committee (CPRC) for 3 years from 9 June 2025, and Ian Curtis-Nye as a lay member of the CPRC for 3 years from 24 October 2025.

    Ben Roe

    Ben Roe is a solicitor who is the Lead Knowledge Lawyer for Baker McKenzie’s Global Disputes and Compliance Group, responsible for knowledge management and training for litigation, arbitration and compliance lawyers. He is a member of the Association of Litigation Professional Support Lawyers and the Ministry of Justice Governance and Standards Board, overseeing the Witness Intermediary Scheme.

    Ian Curtis-Nye

    Ian Curtis-Nye is a Partner/Divisional Manager at Lyons Davidson solicitors, with overall responsibility for the civil litigation division and legal costs teams, also being a solicitor and costs lawyer. In addition, he is a trustee and chair at Citizens Advice Reading; providing support and advice to the local community on a wide range of issues. He has extensive experience in consumer affairs across both the legal and lay advice sector.

    The CPRC is the statutory body that governs the practice and procedure to be followed in the Civil Division of the Court of Appeal, the High Court, and the County Court.

    The appointment of members, of the CPRC, are made by the Lord Chancellor after consulting the Master of the Rolls and – in respect of legal members – the relevant professional body.

    Appointments are regulated by the Commissioner for Public Appointments and recruitment processes comply with the Governance Code on Public Appointments.

    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Birmingham Crane Survey – another record-breaking year

    Source: City of Birmingham

    The latest Deloitte’s Crane Survey, which looks at construction activity in four UK cities, has found Birmingham has had another record-breaking year.

    Both residential and student residential sectors hit new highs despite a challenging economic backdrop.

    As with previous years, the residential sector led the way with 3,180 homes completed in 2024. 2,242 bedspaces are currently under construction in the student residential sector, both the highest amount recorded in the history of the Birmingham Crane Survey.

    The Birmingham Crane Survey is part of Deloitte’s Regional Crane Survey series, which monitors construction activity within four UK cities, across a range of sectors including office, residential, hotels, retail, education and student accommodation. Across all surveys – Belfast, Birmingham, Leeds and Manchester – 47 new construction starts were recorded in 2024 compared to 63 in 2023.

    For the first time in its 23-year history, the latest Birmingham Crane Survey has expanded its boundaries to to align with the definition of the city centre as set out in the council’s Our Future City Framework.

    Cllr Sharon Thompson, deputy leader of Birmingham City Council, said: “Birmingham continues to attract investors, and as the Crane Survey makes clear, we’re building new homes and creating jobs for our young and growing population. Our challenge is to lever the investment that is flowing into our city and ensure that success for Birmingham means success for the people of Birmingham.

    “Our Future City Framework 2045, which was approved last year, outlines how we will continue to deliver much-needed growth to boost the lives and life chances of our citizens.”

    Managing Director Joanne Roney added: “Birmingham is going from strength to strength, with both public and private sector investment. Our Future City Framework will shape the next 20 years of development, delivering unprecedented levels of new jobs, homes and green space.”

    The private sector is now investing in facilities, sporting excellence and growth. Notable developments include Knighthead Capital’s investment into Birmingham City Football Club and its acquisition of 48 acres of land in Bordesley Green to deliver a new sports quarter and stadium, and Edgbaston Cricket Club’s planning application for the latest development of its masterplan, which will include a new stand and 4* hotel.

    There are also a number of  major developments in Digbeth including Masterchef Studios, BBC Tea Factory and Digbeth Loc.

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Bumper turnout at award winning SEND careers fair

    Source: City of Wolverhampton

    The City of Wolverhampton Council, with support from Tettenhall Wood School, staged the free Moving into Adulthood Careers Fair at Wolverhampton Racecourse, aimed at young people in Year 9 and above, parents, carers and staff who support the children in their current educational setting.

    They were invited to find out about the options available for further education, training and employment from exhibitors including colleges, providers, supported employers, social care settings and community groups.

    Councillor Jacqui Coogan, the City of Wolverhampton Council’s Cabinet Member for Children, Young People and Education, said: “We want to ensure that children and young people with special educational needs or disabilities are able to live their lives to the full.

    “This was our third Moving into Adulthood Careers Fair and the biggest and best yet, with more children and young people, more parents and carers, and more exhibitors, and we hope it gave everyone involved plenty of information and advice about the many opportunities that are out there for our children and young people with SEND as they move into adulthood.

    “Feedback was overwhelmingly positive with attendees praising the range of careers showcased and the engaging nature of the activities, and I would like to thank everyone who attended and who organised this year’s very successful event.”

    The second Moving into Adulthood SEND Careers Fair, staged at Wolverhampton Racecourse in November 2023, won the Careers Intervention category at last summer’s West Midlands Combined Authority (WMCA) Adult Learning Awards.

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Government opens record industry conference to kickstart SME exports

    Source: United Kingdom – Executive Government & Departments

    UK Export Finance welcomes industry to its largest ever national conference, promoting SME growth.

    • Minister for Exports calls on SME audience to make use of government support at UK Export Finance’s annual conference.

    • Around 1,000 business leaders – including directors from CBI and British Chambers of Commerce – gather to help UK businesses access international opportunities.

    • With a £60 billion remit, UKEF enabled exports to 45 global territories in 2024, unlocking export opportunities for British suppliers.

    The UK government is hosting one of its largest ever export conferences, with around 1,000 business leaders attending today’s UK Trade and Export Finance Forum to discuss ways of reducing financial barriers to exporting.

    Hosted in London by UK Export Finance (UKEF), the event welcomes speakers from the CBI, British Chambers of Commerce and Invest in Women Taskforce. Workshops will discuss overseas opportunities and how government and private sector can collaborate to help a wider range of businesses to export.   

    UKEF is a government department which helps businesses to export by offering financing guarantees and insurance – support which helps companies to fill their order-books, invest in growth and create wealth. The event comes a week after the Chancellor pledged to kick-start economic growth across the country as part of this government’s Plan for Change.  

    In the 2023-24 financial year, UKEF backing for businesses contributed £3.3 billion to the UK economy and supported up to 41,000 jobs across the country.

    UKEF can also now reveal that in 2024, its work secured export deals to 45 territories, increasing the availability of overseas contract opportunities for British businesses.

    A majority of businesses seeking UKEF support and attending the conference are small and medium-sized enterprises (SMEs). Export finance support complements other actions which the government is taking to support SMEs, like measures tackling the scourge of late payments, the launch of a Business Growth Service, and trade agreements generating new opportunities.

    Gareth Thomas, Minister for Exports, said:

    UKEF plays a key part in this government’s central mission to go further and faster to deliver economic growth across the country. Their support has led to projects in dozens of countries around the world, supporting jobs, boosting wages and increased investment into the UK.

    Supporting small firms and supercharging exports are at the very core of that growth mission, because we know that when more SMEs trade around the world, it boosts the whole economy.

    The conference falls ahead of the government’s Industrial Strategy, a plan for supporting investment into high-growth sectors which is expected to launch in spring 2025. This will be supported by UKEF’s own vision for supporting more SMEs and facilitating £10 billion in financing for clean-growth exports by 2029 – a vision furthered by the Chancellor’s recent launch of export finance support for projects supplying critical minerals to UK industry.

    Shevaun Haviland, Director General of the British Chambers of Commerce, said:

    If the UK wants to grow its economy, then we need to export more. The maths on this is really very simple. If we export more than we import, then trade contributes to economic growth, productivity rises, and wages and investment are pushed up – creating a virtuous circle. 

    Our experience has also taught us that firms that export are more resilient, innovative and grow faster. Support for our SME exporters and encouragement to help them start selling overseas is vital to making this happen and UKEF has a key role to play.

    Jordan Cummins, Director (UK Competitiveness), CBI, said:

    To be a key player in the global race for growth, the UK needs a bold and ambitious Trade Strategy.

    As business continues to navigate changing global dynamics, persistent economic headwinds, and geopolitical uncertainty, intervention is needed from government to enable firms to capture the growth prizes on offer. Doing so will ensure the UK is positioned as one of the world’s best locations for investment and trade.

    Record interest in the government event follows growth in the range of businesses seeking UKEF support. Since launching the event in 2018, UKEF has seen a significant rise in the number of retail and wholesale exporters supported, particularly in food & drink, beauty & healthcare, furniture, homeware and interior design.

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    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-Evening Report: Hospitals will get $1.7 billion more federal funding. Will this reduce waiting times?

    Source: The Conversation (Au and NZ) – By Henry Cutler, Professor and Director, Macquarie University Centre for the Health Economy, Macquarie University

    This week, the federal government announced it will pay states and territories an extra, one-off, A$1.7 billion for public hospitals.

    This has been billed as a way to fix some ailing hospitals, and shorten waits for care in emergency departments and for elective surgery. But will it really make a difference?

    How are hospitals funded?

    Australian public hospitals are funded through a collaborative arrangement involving state, territory and federal governments. The federal government provides 37% of public hospital funding annually, primarily through the National Health Reform Agreement. States and territories fund nearly all the rest.

    Most federal government funding for public hospitals is determined by an “activity based funding” formula. Funding is based on the number of patients treated and the price of treatment, the latter calculated from average public hospital costs.

    State and territory governments manage public hospitals. The federal government has little say on how public hospital money is spent. The exception is when funding relates to something specific, like a new hospital ward.

    How the extra funding compares

    The federal government will spend $30.19 billion on public hospitals this financial year. The extra funding will grow its public hospital spending by 12% in 2025–26.

    Extra funding will likely impact Northern Territory hospitals the most. It will receive $51 million more, a 30% increase.

    While larger states will receive additional funding, they have more public hospitals and patients. For example, New South Wales will receive $407 million, but this equates to only an 11% increase from the federal government.

    The extra funding is less impressive when compared to total public hospital spending. That was $86 billion in 2022–23, suggesting the extra $1.7 billion will represent less than 2% in additional total funding to public hospitals in 2025–26.

    But this extra spending is not in isolation. The federal government has already committed nearly $600 million to establish 87 urgent care clinics around Australia. Their primary purpose is to alleviate pressure on emergency departments and fill gaps in access to after-hours primary care.

    Public hospitals are funded mostly by the states and territories, but receive some funding from the federal government.
    khuncho24/Shutterstock

    Pressure in public hospitals

    Public hospital pressure has been building for over a decade. Emergency departments are often clogged, leading to long wait times, mostly because of staff shortages. Around 10% of patients wait more than two hours. There is little slack in the system to counter unpredictable surges in demand for care.

    The proportion of emergency department patients seen on time has declined since COVID. The proportion of patients requiring urgent emergency department care seen on-time, for example, has decreased from 67% to 61%. More non-urgent and semi-urgent patients are also not receiving care on time.

    Patients are also waiting longer for elective public hospital surgery since COVID, despite an increase in the number of admissions from elective surgery waiting lists.

    Proportion of patients seen on time in public hospital emergency departments


    Australian Institute of Health and Welfare

    Waiting times vary by state and territories. Queensland has the lowest proportion of patients waiting more than 365 days for public hospital elective surgery at 3.9% in 2023–24, while the ACT had the highest at 8.9%.

    Encouragingly, waiting times decreased for nearly all elective surgeries compared to 2022–23, suggesting public hospitals may be making inroads into the post-COVID load.

    Proportion of patients waiting more than 365 days for public hospital elective surgery

    Note: Data for the NT was unavailable.
    Australian Institute of Health and Welfare

    Will the money help?

    While additional funding will help, there is no magic wand. Public hospitals need to substantially reorganise their staff, workflows, beds and buildings. This in an environment that has workforce shortages, burnout, and wage pressures, making major health system changes particularly difficult.

    Some hospitals may reduce their waiting times substantially, if states and territories allocate their extra funding to poor performers.

    However, poor performance can be related to systemic issues out of the hospital’s control, such as workforce shortages. Without an increase in total health-care workforce size, these poor performing hospitals may look for additional staff from other public hospitals, worsening their performance.

    Whether any improvements last is another question.

    Public hospitals face increased demand for emergency department care, only mitigated by the potential success of urgent care clinics.




    Read more:
    Labor’s urgent care centres are a step in the right direction – but not a panacea


    Public hospitals also face an increase in demand for elective surgery, as the population ages and chronic disease prevalence increases.

    The extra $1.7 billion is only a one off. Funds to reduce waiting times will mostly be spent on more staff, such as nurses, clinicians and administration staff.

    Public hospitals will need additional, ongoing funding to keep up with demand, otherwise any initial improvement will dissipate.

    Funds to reduce waiting times will mostly be spent on more staff.
    Gorodenkoff/Shutterstock

    What else needs to happen?

    All governments need to invest more in prevention programs to slow the growth in public hospital demand.

    More Australians are obese, as a proportion of the population, compared to other OECD countries. This has created a heavy burden.

    Reducing financial waste in the health-care system is of huge importance. Savings could be used for long-term improvements in waiting times once the extra funding runs out.

    Around 40% of health care is of low value or causes harm. Reducing unnecessary medical tests, speeding up discharges, and reducing avoidable admissions is a good start.

    Other changes that could help include:

    • setting national performance targets for states and territories to reduce their waiting lists
    • stronger monitoring of performance
    • holding public hospital managers more accountable for achieving their waiting time targets.

    A new National Health Reform Agreement is due to take effect in 2026. Whoever wins this year’s federal election will have to finalise this agreement with the states and territories.

    The Commonwealth and states are yet to commit to all of the recommendations from the mid-term review of the current agreement released in October 2023. The extent to which governments accept these recommendations has the potential to create a much greater, long-term impact on waiting times than this extra, one-off payment.

    Henry Cutler has previously received funding from Northern Territory Health.

    ref. Hospitals will get $1.7 billion more federal funding. Will this reduce waiting times? – https://theconversation.com/hospitals-will-get-1-7-billion-more-federal-funding-will-this-reduce-waiting-times-249170

    MIL OSI AnalysisEveningReport.nz

  • MIL-OSI United Kingdom: £8 million for Port Talbot growth and regeneration project

    Source: United Kingdom – Executive Government & Departments

    A new project will support more than 100 jobs and eventually generate more than £87 million for the South Wales economy.

    £8.2 million more announced for growth and regeneration project in Port Talbot.

    • The first of the growth and regeneration projects in Port Talbot will receive £8.2 million from the Tata Steel / Port Talbot Transition Board.
    • Plans will support more than 100 jobs and eventually generate more than £87 million for the South Wales economy. 
    • Tata Steel / Port Talbot Transition Board has now allocated £51 million into the local community.

    More than 100 jobs are expected to be created and supported with the UK Government announcement of £8.2 million funding for the first regeneration project in Port Talbot with other projects set to follow. 

    Chairing the latest meeting of the Tata Steel Port Talbot Transition Board today (6 February) Welsh Secretary Jo Stevens will announce £8.2 million for the South Wales Industrial Transition from Carbon Hub (SWITCH) supporting more than 100 jobs. 

    The South Wales Industrial Transition from Carbon Hub project will redevelop a four-acre site at Harbourside, Port Talbot which will include the construction of additional shared space, undertake flood mitigation and the provision of specialist equipment. This investment will help establish an Innovation District in Port Talbot. 

    This will allow the development of a new facility targeted at supporting the steel and metal industry and supply chain to reduce carbon emissions in production. The facility is expected to create and support more than 100 jobs and eventually benefit the South Wales economy by £87 million.

    The latest funding comes from the UK Government’s £80m Tata Steel / Port Talbot Transition Board fund which, since last July, has announced £51 million to support individual steelworkers and businesses in Tata Steel’s supply chain to protect jobs and grow the local economy. The latest announcement is the first project to support growth and regeneration of the region. In the coming months, there will be up to £30 million (as part of the overall £80 million) put into growth and regeneration projects.   

    This funding supports the UK Government’s mission to kickstart economic growth and will help deliver the ambition to raise living standards in every part of the United Kingdom as set out its Plan for Change. 

    Welsh Secretary Jo Stevens said:  

    We said we would back the community of Port Talbot through Tata Steel’s transition and we continue to do exactly that.

    In just six months there has now been over £50 million announced by the Transition Board to support individual steelworkers and their families, businesses in the supply chain and now on a major regeneration project for the town.

    Millions more will follow and while this remains a very difficult time for Tata workers, their families and the community, we are determined to support our steel communities whatever happens.

    The Secretary of State will also ensure that work is progressing at pace to develop a range of wellbeing and mental health interventions. This work will prioritise the provision of mental health support, help build community cohesion, support the delivery of wellbeing initiatives and peer support within the local community including that currently delivered via local community and other support groups. Funding to support this work will be announced at the next transition board meeting.

    Cabinet Secretary for Economy, Energy and Planning Rebecca Evans said:

    This announcement builds on the investment that will be unlocked through the recent Celtic Freeport and other investments and innovation we are supporting in and around Port Talbot. 

    Working alongside our Transition Bard partners, we will continue to do everything we can to provide opportunities for growth wherever they arise as well as making sure that the right assistance and support is in place for those impacted by the Tata changes.

    The Leader of Neath Port Talbot Council, Cllr Steve Hunt, said:

    We welcome this extra tranche of funding as the SWITCH project will attract jobs and investment to Neath Port Talbot as it progresses over the next few years. It also means this area can build on its long history in the steel and metals industries to address the challenges of our time.” 

    Professor Helen Griffiths, Pro Vice Chancellor for Research and Innovation at Swansea University, said:

    SWITCH will leverage Swansea University’s history of uniting academia, industry, local authorities, and government. This significant investment will make Welsh research and innovation expertise even more accessible to business and industry, and help stimulate economic growth, provide long-term employment and foster a thriving community.

    The South Wales Industrial Transition from Carbon Hub (SWITCH) delivers research to support industrial decarbonisation transition. This announcement of Transition Board funding for the SWITCH Harboursideproject will create a new base for SWITCH. This will add to the facility’s £20 million funding from the Swansea Bay City Deal, which is also part-funded by the UK Government. 

    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: New UK High Commissioner to Solomon Islands presents credentials

    Source: United Kingdom – Executive Government & Departments

    Paul Turner was appointed British High Commissioner to Solomon Islands and Nauru in July 2024.

    High Commissioner Paul Turner presenting his credentials to Prime Minister of Solomon Islands Jeremiah Manele.

    His Majesty’s new High Commissioner to Solomon Islands and non-resident High Commissioner to the Republic of Nauru, His Excellency Paul Robert Turner presented his credentials this week to the Prime Minister of Solomon Islands, Hon. Jeremiah Manele.

    Paul Turner was appointed British High Commissioner to Solomon Islands and Nauru in July 2024. Paul’s experience covers the UK Government and international organisations, including the World Bank, African Development Bank and the European Union.

    With the UK Department for International Development (DFID), Paul oversaw economic and trade portfolios in East and Southern Africa as well as in China. More recently, he worked for the World Bank in Uganda. 

    Paul has also led development teams in a range of fragile states including Afghanistan and the Western Balkans. Earlier in his career, he was private secretary to Ministers in DFID and the Home Office. 

    Acknowledging the bilateral relations between the two countries, Prime Minister Manele said UK is one of the first countries to forge ties with Solomon Islands since 1978. He also provided an overview of his government’s priorities including education, health, climate change and trade.

    In response, High Commissioner Paul Turner said that his mission was to expand bilateral relations between the two countries and be a key partner of the Government of Solomon Islands in addressing the impact of climate change.

    The High Commissioner said he was keen to explore opportunities in a number of economic sectors, especially the local cocoa industry and affirmed that one of his personal goals is to produce tangible outcomes in the sector during his time in office.

    The High Commissioner is the UK Government’s representative in a Commonwealth nation. They are responsible for the direction and work of the High Commission and its Deputy High Commissions and/or Consulates, including political work, trade and investment, press and cultural relations, and visa and consular services.

    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-OSI Australia: Address to OECD International Workshop on Rigorous Impact Evaluation Approaches including Randomised Controlled Trials

    Source: Australian Treasurer

    As is customary in Australia, I acknowledge the Ngunnawal people, on whose lands I am recording these remarks, and all First Nations people joining this international workshop.

    Thank you to our OECD Public Management and budgeting colleagues, Jon Blondal, Andrew Blazey and the team for helping to coordinate this event and offering me the opportunity to provide this opening address. This event is being run by the OECD in collaboration with the Australian Centre for Evaluation in the Department of the Treasury. The Australian Government is delighted to be contributing to global efforts to advocate for better evidence. And we are keen to connect with international endeavours that promote its generation, synthesis and sharing in public policy.

    Today, I want to discuss how countries can collaborate to better create and use evidence. This is a substantial reform. Indeed, I argue that randomised trials and better use of evidence isn’t just another worthy public policy tweak. It’s bigger than that. Much bigger. Effectively using evidence to make policy decisions is a public administration reform on par with the biggest changes in good government that humanity has put into place. It is the seventh phase of good government.

    Let’s take a quick moment to run through the major milestones in the history of public administration.

    Six big reforms in the history of public administration

    Throughout history, there have been 6 big reforms in public administration.

    The first was the rise of bureaucracy and professionalised governance. It was during the 18th and 19th centuries that public administration shifted from patronage and informal systems to emphasising impartiality, specialisation, and accountability. Democratic institutions and a robust civil society provided the conditions for an independent and accountable civil service.

    The second big reform occurred in the early 20th century. The efficiency revolution – scientific management of public administration that focused on efficiency and rational organisation – was inspired by industrial principles.

    In response to economic crises and post‑WWII recovery, we saw the rise of the third big reform – the welfare state and the expansion of government responsibilities in social welfare, healthcare and economic planning.

    The fourth big reform in public administration in the late 20th century was market‑oriented governance. We saw governments adopt private‑sector practices like outsourcing, performance metrics, and competition.

    Concerns about accountability also carried through to the fifth big historic reform – the era of digital transformation and e‑governance. The early 21st century saw technology revolutionise public administration. It enabled data‑driven decision‑making and citizen engagement.

    Building on the lessons learnt during the digital transformation, the past decade has seen the move towards adaptive governance – the sixth big reform in public administration. Top‑down processes were swapped out for more flexible, collaborative and cross‑sector approaches that embrace ‘long‑term systems thinking’ to address interconnected crises such as climate change (Brunner and Lynch 2017).

    Each of these 6 big reforms from the past 3 centuries has helped to reshape government and improve citizens’ lives.

    The seventh big reform in public administration: randomised trials

    Today I want to argue that we are on the cusp of a seventh big reform in public administration.

    It will involve the widespread adoption of randomised trials as a means of testing policies by providing a counterfactual.

    This reform should include the synthesis of quality evidence about what works, and what doesn’t, to provide public administrators with irrefutable knowledge that can improve people’s lives.

    Let’s consider a couple of examples to see how this might work in practice.

    Eye care is often a neglected field of public health in developing economies.

    In rural Bangladesh, a randomised trial of providing free reading glasses involved more than 800 adults with jobs requiring close attention to detail, such as tea pickers, weavers, and seamstresses (Jacobs 2024). The study found that when workers were given free reading glasses, they earned 33 per cent more than those who were not given glasses (Sehrin et al. 2024).

    Speaking to The New York Times, Dr Nathan Congdon, one of the authors of the study findings, said that ‘…what makes the results especially exciting is the potential to convince governments that vision care interventions are as inexpensive, cost‑effective and life‑changing as anything else that we can offer in healthcare’ (Jacobs 2024).

    As well as garnering evidence on what does work, the widespread adoption of randomised trials must also include quality evidence about what doesn’t work.

    In 2014, the US state of Massachusetts launched a 4‑year intervention program called the Juvenile Justice Pay for Success Initiative (Patrick DL 2014). The program aimed to reduce recidivism and improve employment outcomes in young men who were at high risk of re‑offending (Third Sector 2024).

    The initiative involved an experimental financial contract called ‘Pay For Success’ – also known as a social impact bond. Funders assumed the US$27 million up‑front financial risk. And the government would only refund the cost of the program if a third‑party evaluator and validator determined that the initiative achieved a reduction in the number of days the young men spent in jail, and improvements in their employment and job readiness (Patrick DL 2014).

    At the end of the 4‑year program, a randomised trial found no discernible effects on reincarceration or employment (Coalition for Evidence‑Based Policy 2025). Neither the recidivism nor employment outcomes were sizable enough to trigger the repayment under the pay‑for‑success contract (Roca et al. 2025).

    Why randomised trials should be prioritised over other forms of evaluation

    When the evaluation of a social program does not produce the hoped‑for results, it’s difficult to avoid feelings of disappointment.

    But this has been the reality for some time.

    We know from the history of large, well‑conducted randomised trial evaluations that only a small percentage find that the intervention being evaluated produces a meaningful improvement over the status quo.

    As Peter Rossi attested in his 1987 Iron Law of Evaluation, ‘The expected value of any net impact assessment of any large‑scale social program is zero’ (Arnold Ventures 2018a).

    But here’s the light on the hill.

    The ‘iron law’ applies to most fields of research. That includes medicine, where 50–80 per cent of positive results from initial clinical studies are overturned by a subsequent randomised trial (Arnold Ventures 2018a).

    In medicine, the move towards randomised trials continues to save lives and stop unnecessary interventions.

    For every new treatment such as AIDS drugs, the HPV vaccine and genetic testing – medicine has discarded old ones, like bloodletting, gastric freezing and tonsillectomy (Leigh 2018).

    The willingness to test cures against placebos, or the best available alternative, is how we make progress. In public policy, we can do the same. If it works, we use it; if not, it’s back to the lab.

    The central goal of evaluation: finding interventions that work

    The key is having a big, ambitious goal to strive towards.

    I propose the primary goal of government evaluation should be to find interventions that work.

    More specifically – to build a body of programs backed by strong, replicated randomised trial evidence of important, lasting improvements in people’s lives.

    In other words, evidence that provides policymakers with confidence that if another jurisdiction were to implement the program faithfully in a similar population, it would improve people’s lives in a meaningful way.

    Imagine being able to confidently draw from a codified body of social programs and interventions that your jurisdiction could test, deploy and regulate.

    In the United States, the Coalition for Evidence‑Based Policy points towards Saga Education, a high‑dosage mathematics tutoring program for year 9 and 10 students in low‑income US schools that underwent 3 rigorous randomised trials. This program produced sizable, statistically significant effects on students’ maths scores on the district tests at the end of the tutoring year (Arnold Ventures 2024a). I’ll come back to this program a bit later.

    Similarly, the Coalition for Evidence‑Based Policy points to 2 job‑training programs for low‑income adults that were both shown to increase long‑term earnings by 20 to 40 per cent. These programs focused on the fast‑growing IT and financial services sectors, where jobs are well paid, and employees are in high demand (Arnold Ventures 2022a and 2022b).

    Finding interventions that work should be evaluators’ central goal. It is the only plausible path by which rigorous evaluations will improve the human condition. If we don’t allocate spending based on rigorous evidence, it is hard to see how governments can make progress on critical social problems.

    Here in Australia, a think tank study examined a sample of 20 Australian Government programs conducted between 2015 and 2022 (Winzar et al. 2023).

    Their report concluded that 95 per cent of the programs, which had a total expenditure of over A$200 billion, were not properly evaluated. And its analysis of Australian state and territory government evaluations reported similar results.

    The researchers noted that the problems with evaluation started from the outset of program and policy design. They also estimated that fewer than 1.5 per cent of government evaluations use a randomised design (Winzar et al. 2023).

    This finding echoes the Australian Productivity Commission’s 2020 report into the evaluation of Indigenous programs (Productivity Commission 2020).

    This report concluded that ‘both the quality and usefulness of evaluations of policies and programs affecting Aboriginal and Torres Strait Islander people are lacking’, and that ‘Evaluation is often an afterthought rather than built into policy design’ (Productivity Commission 2020).

    Finding what works: using strong signals from prior research

    If we accept that the central goal of evaluation is to find interventions that work, there are important implications for researchers and research funders.

    It means that it makes sense to evaluate an intervention, using a large randomised trial, only if there is a strong signal in prior research.

    Examples of prior research could include a pilot randomised trial, a high‑quality quasi‑experiment, or a randomised trial of a related program.

    This is the approach that Arnold Ventures is taking in the US via the Coalition for Evidence‑Based Policy, the US nonprofit relaunched under the leadership of Jon Baron (Coalition for Evidence‑Based Policy n.d.).

    Rigorous testing enabled Arnold Ventures to create a growing body of proven interventions in education and training (Coalition for Evidence‑Based Policy n.d.). It’s an approach also being used by the US Department of Education in its Investing in Innovation Fund, which was recently renamed the Education Innovation and Research Program. It has yielded a much higher success rate in identifying interventions with true effectiveness. In 2019, robust evidence standards used by the Fund (as it was at the time) resulted in positive impacts for 40 to 50 per cent of its larger grants.

    Compare this to the US Department of Health and Human Services’ Teen Pregnancy Prevention Program, which had a much lower hit rate of success – just 17 per cent – for its larger grants (Arnold Ventures 2019).

    Arnold Ventures (2018b) proposes a strategy for policy and researchers that involves 3 tiers of evidence – top, middle and low.

    Expand the implementation of programs backed by strong (‘top tier’) evidence of sizable, sustained effects on important life outcomes.

    Fund and/or conduct rigorous evaluations of programs backed by highly promising (‘middle tier’) evidence, to hopefully move them into the top tier.

    Build the pipeline of promising programs through modest investments in the development and initial testing of many diverse approaches (as part of a ‘lower tier’).

    This is about systematising our use of evidence: a familiar approach in medicine, but one that has not been standard practice for all policymakers.

    It is about producing tangible proof that randomised policy trials improve lives, in that way that we already have tangible proof that randomised medical trials save lives.

    As a specific example of this kind of approach, in the US state of Maryland, a partnership between Arnold Ventures and the state government is already scaling‑up proven programs.

    In August last year, the high‑dosage maths tutoring program for 9th and 10th graders I mentioned earlier (Saga Education) and ASSISTments – an educational tool for mathematics – received scale‑up funding under the US$20 million Maryland Partnership for Proven Programs with Arnold Ventures (Arnold Ventures 2024b).

    In the UK, the development of the What Works Network is a world‑leading achievement which owes credit to the network of evidence‑based policymakers. That includes the extraordinary David Halpern, who will be speaking on the panel shortly (for an excellent snapshot of his recommendations for the coming decade, see Halpern 2023).

    Across health and housing, education and employment, hundreds of UK randomised trials have been conducted. For a practitioner, policymaker or curious member of the British public, it is now easier than ever to see what we know, and what we do not (Leigh 2024a).

    For example, the Education Endowment Foundation has run literally hundreds of randomised trials in the education sector. It uses these findings, alongside rigorous evaluations conducted outside the UK, to advocate for evidence‑based education policies (Education Endowment Foundation n.d.).

    The Education Endowment Foundation has commissioned 316 research projects (208 of which are randomised trials). Sixty per cent of schools in England have taken part in a randomised trial funded by the Foundation. Seventy per cent of school leaders use the Education Endowment Foundation’s teaching and learning toolkit when making their funding decisions on spending for pupils from disadvantaged backgrounds.

    Here in Australia, we are committed to taking a stronger approach towards evidence‑based policymaking.

    In July 2023 we established the Australian Centre for Evaluation in the Department of the Treasury.

    The main role of the centre is to collaborate with other Australian Government departments to conduct rigorous evaluations, including randomised trials. Such agreements have already been forged with federal agencies responsible for employment, health, education and social services.

    Led by Eleanor Williams, armed with a modest budget of A$2 million per year and just over a dozen staff, the Centre operates on smarts and gentle persuasion, not mandates or orders (Leigh 2024b).

    No agency is forced to use the services of the Australian Centre for Evaluation, but all are encouraged to do so. This reflects the reality that evaluation, unlike audit, isn’t something that can be done as an afterthought. A high‑quality impact evaluation needs to be built into the design of a program from the outset (Leigh 2024b).

    The centre takes an active role in considering aspects that are relevant to all evaluations, such as rigorous ethical review and access to administrative microdata. The Australian Bureau of Statistics is playing a pivotal role in brokering access to administrative data for policy experiments.

    Collaboration with evaluation researchers outside of government is critical, too. Thanks to a joint initiative by the Centre and the Australian Education Research Organisation, we now have the Impact Evaluation Practitioners Network, which is bringing together government and external impact evaluators.

    The centre has several randomised trials currently underway, and I await the results with interest.

    In the next month, the centre will release a Randomised Controlled Trial Showcase Report, featuring examples of public policy‑related trials in Australia.

    Another organisation doing extraordinarily thorough research across the whole of social policy and the social sciences is the nonprofit Campbell Collaboration.

    For example, the Campbell Countering Violent Extremism evidence synthesis program is a global research initiative that is attracting attention here in Australia. The program originated from a 5‑country partnership of Australia, Canada, New Zealand, the UK and the US (Campbell Collaboration n.d.). Professor Lorraine Mazerolle from the University of Queensland is one of the principal investigators on the program (Campbell Collaboration n.d.).

    Creating an experimenting society

    Bringing a ‘what works’ philosophy to social policy is vital to helping the most vulnerable.

    And it is by no means a new idea. It follows the path forged by the prominent social scientist Donald Campbell.

    He is of course, the ‘Campbell’ in the Campbell Collaboration, which was named after him to honour his substantial contributions to social science and methodology.

    Over 50 years ago, Dr Campbell wrote Methods for the Experimenting Society, outlining his vision for helping governments to produce better‑informed policies and social interventions via research and evaluation (Campbell 1991).[1]

    In this paper, Campbell forewarns policymakers of the ‘over‑advocacy trap’, where advocates of a new social program or policy make exaggerated claims about its effectiveness in order to get it adopted (Campbell 1991). He effectively highlights the tension between the need for strong advocacy to get social programs funded and adopted, and the need for rigorous evaluation to determine their true effectiveness (Campbell 1991).

    Thirty years after Dr Campbell wrote Methods for the Experimenting Society, the US Department of Education was allocating over a billion US dollars each year to an after‑school program called the 21st Century Community Learning Center initiative.

    The program, which was initiated in 1998, saw children attending the centres for up to 4 hours of after‑school programs, where they partook in everything from tutoring to drama to sports. It attracted high‑profile advocates, including the former Californian governor and Mr Universe, Arnold Schwarzenegger.

    It’s no wonder then, that a randomised trial by Mathematica in 2003 startled everyone with its findings (Haskins 2009). Attending the after‑school program raised a child’s likelihood of being suspended from school (Leigh 2018). And there was no evidence that the after‑school program improved academic outcomes.

    The program’s prominent advocates had fallen head‑first into the over‑advocacy trap.

    Overcoming denial with collaboration and momentum

    American political scientist Ron Haskins commented on how easy it was for Schwarzenegger to flex his celebrity muscle to overcome a negative evaluation. ‘The lesson here, yet again, is that good evidence does not speak for itself in the policy process and is only one – sometimes a rather puny – element in a policy debate’ (Haskins 2009).

    Overcoming denial in the face of irrefutable evidence requires continuous collaboration and sustained momentum. In 2025 and beyond, we will need both to reach the tipping point on the widespread use of rigorous impact evaluation across public policy. It will be harder to run roughshod over good evidence if OECD nations continue to collaborate – both internally with non‑profit researchers outside of government, and externally with other nations.

    Philanthropic foundations in the UK, US and other OECD nations have a strong track record in supporting randomised policy trials. Initiatives such as the Maryland Partnership for Proven Programs and Arnold Ventures, which I mentioned earlier, demonstrate that the ‘what works’ philosophy in social policy is gaining traction.

    Here in Australia, the Paul Ramsay Foundation launched a A$2.1 million open grant round in 2024. Its structure is similar to a successful model that the Laura and John Arnold Foundation has deployed in the United States over the past decade (Leigh 2024c).

    The grants, which last for 3 years and are valued at up to A$300,000 each, will support up to 7 experimental evaluations conducted by non‑profits with a social impact mission. For example, improving education outcomes for young people with disabilities, reducing domestic and family violence, or helping jobless people find work (Paul Ramsay Foundation 2024).

    The Australian Centre for Evaluation supported the open grant round, and is helping to connect grantees with administrative data relevant to the evaluation, and I am excited to see what we learn from these studies (Leigh 2024b).

    One of the most appealing advantages of well‑conducted randomised trials is that they resonate well with 3 democratic principles: non‑arbitrariness, revisability and public justification (Tanasoca and Leigh 2023).

    This gives us good democratic reasons to seek out such evidence for policymaking. Indeed, the more democratic a regime is, the more likely it is to conduct randomised trials (Tanasoca and Leigh 2023).

    Recall the first big public administration reform – the growth of a professionalised civil service – rested on the development of democratic institutions. Nobel laureates Daron Acemoglu and James Robinson call this the ‘red queen effect’, in which societies offering more public goods also need to offer more democratic social power (Acemoglu and Robinson 2019).

    The seventh reform – randomised trials and evidence‑based policymaking – takes us further along the corridor. Things are not true simply because politicians assert them. Policies must be backed by evidence, and citizens must be able to test and trust that evidence.

    Democracies are on this journey together, and international collaboration is vital to reaching the tipping point.

    This is not about the performative use of words like ‘evaluation’ and ‘evidence’. It is about raising the quality and quantity of evidence, which is one reason that I keep referring to randomised trials. I acknowledge the work of the OECD towards achieving the goal of institutionalising rigorous evaluation across public policy areas, as per the OECD Recommendation of the Council on Public Policy Evaluation (OECD 2022).

    The second annual update of the Global Commission on Evidence also confirms the many signs of momentum towards the Commission’s 3 implementation priorities to formalise and strengthen domestic evidence‑support systems, enhance and leverage the global evidence architecture, and put evidence at the centre of everyday life (Global Commission on Evidence 2024).

    Conclusion

    We’re here because we care about good government. And because we understand that evaluation and evidence science are not fields in their infancy.

    Just as we don’t put homeopathy on the same level as science‑based medicine, it is a mistake to think that evidence‑free policy is on a par with evidence‑based policy.

    OECD governments have decades of experience about how to identify evidence gaps, put policies to the test, and implement the most effective programs (Leigh 2024a).

    Policymaking by focus groups and gut‑feel alone is the modern‑day equivalent of bloodletting and lobotomies in medicine (Leigh 2024a). Which is why the seventh big reform to public administration must focus on finding interventions that work. And on building a body of programs backed by strong, replicated randomised trial evidence of important, lasting improvements in people’s lives.

    This goal requires OECD nations to get behind the momentum of the Global Commission on Evidence.

    This will have massive benefits. It will save lives. It will save dollars. And it will make government work better.

    So let’s make it happen.


    My thanks to officials in the Australian Centre for Evaluation for valuable drafting assistance, and to Jon Baron, President and CEO of the Coalition for Evidence‑Based Policy, and David Halpern CBE, President Emeritus at the Behavioural Insights Team, for valuable discussions that helped shape this speech.

    References

    Acemoglu D and Robinson JA (2019) The Narrow Corridor: States, Societies, and the Fate of Liberty, Penguin, New York.

    Arnold Ventures (21 March 2018a) ‘How to solve U.S. social problems when most rigorous program evaluations find disappointing effects (part one in a series)’, Straight Talk on Evidence, accessed 15 January 2025.

    Arnold Ventures (13 April 2018b) ‘How to solve U.S. social problems when most rigorous program evaluations find disappointing effects (part 2 – a proposed solution)’, Straight Talk on Evidence, accessed 15 January 2025.

    Arnold Ventures (18 June 2019) ‘Evidence‑Based Policy ‘Lite’ Won’t Solve U.S. Social Problems: The Case of HHS’s Teen Pregnancy Prevention Program’, Straight Talk on Evidence, accessed 15 January 2025.

    Arnold Ventures (26 October 2022a) ‘Year Up’, Social Programs That Work, accessed 15 January 2025.

    Arnold Ventures (21 March 2022b) ‘Per Scholas Employment/Training Program for Low-Income Workers’, Social Programs That Work, accessed 15 January 2025.

    Arnold Ventures (11 July 2024a) ‘Saga Math Tutoring’, Social Programs That Work, accessed 15 January 2025.

    Arnold Ventures (28 August 2024b) Governor Moore Announces $20 Million in Grants for Education Programs, First Awards Under Maryland Partnership for Proven Programs with Arnold Ventures [media release], Arnold Ventures, accessed 16 January 2025.

    Australian Education Research Organisation (n.d.), About us, Australian Education Research Organisation website, accessed 22 January 2025.

    Brunner R and Lynch A (2017) ‘Adaptive Governance’, Oxford Research Encyclopedia of Climate Science, doi:10.1093/acrefore/9780190228620.013.601.

    Campbell Collaboration (n.d.) Our work, Campbell Collaboration website, accessed 16 January 2025.

    Campbell Collaboration (n.d.) About the CVE programme, Campbell Collaboration website, accessed 21 January 2025.

    Campbell DT (1991) ‘Methods for the Experimenting Society’, Evaluation Practice, 12(3):223–260.

    Education Endowment Foundation (n.d.) How we work, Education Endowment Foundation website, accessed 22 January 2025.

    Global Commission on Evidence to Address Societal Challenges (2024), ‘Global Evidence Commission update 2024: Building momentum in strengthening domestic evidence‑support systems, enhancing the global evidence architecture, and putting evidence at the centre of everyday life’ [PDF 5MB], McMaster Health Forum, Hamilton, accessed 17 January 2025.

    Halpern D (2023) ‘Foreword’, in Sanders M and Breckon J (eds) The What Works Centres: Lessons and Insights from an Evidence Movement, Bristol University Press, Bristol.

    Haskins R (17–18  August 2009) ‘Chapter 3 With a scope so wide: using evidence to innovate, improve, manage, budget’ [roundtablee presentation] Strengthening Evidence‑based Policy in the Australian Federation, Session 1 Evidence‑based policy: Its principles and development Canberra, accessed 16 January 2025.

    Jacobs A (4 April 2024) ‘Glasses Improve Income, Not Just Eyesight’, The New York Times, accessed 15 January 2025.

    Leigh A (2018) Randomistas: How Radical Researchers Changed Our World, Black Inc, Melbourne.

    Leigh A (3 October 2024a) ‘Address to the UK Evaluation Task Force, 9 Downing Street, London’ [presentation], London, accessed 15 January 2025.

    Leigh A (17 June 2024) ‘Address to the Australian Evaluation Showcase, Canberra’ [presentation], Australian Evaluation Showcase, Canberra, accessed 15 January 2025.

    Leigh A (28 November 2024c) ‘Address to 10th Annual Social Impact Measurement Network Australia Awards’ [presentation], 10th Annual Social Impact Measurement Network Australia Awards, Virtual, accessed 17 January 2025.

    OECD (Organisation for Economic Co‑operation and Development) (2022) Recommendation of the Council on Public Policy Evaluation, Adopted on 06/07/2022, OECD Legal Instruments, OECD/LEGAL/0478, accessed 17 January 2025.

    Patrick DL (29 January 2014) Massachusetts Launches Landmark Initiative to Reduce Recidivism Among At‑Risk Youth [media release], Commonwealth of Massachusetts, accessed 14 January 2025.

    Paul Ramsay Foundation (17 June 2024) ‘Experimental evaluation open grant round’, Paul Ramsay Foundation, accessed 17 January 2025.

    Productivity Commission (2020) Indigenous Evaluation Strategy: Background Paper, Australian Government.

    Roca Inc., Commonwealth of Massachusetts, and Third Sector Capital Partners (30 August 2024) Final Report: the Massachusetts Juvenile Justice Pay for Success project, accessed 14 January 2025.

    Sehrin F, Jin L, Naher K, Chandra Das N, Chan VF, Li DF, Bergson S, Gudwin E, Clarke M, Stephan T and Congdon N (2024) ‘The effect on income of providing near vision correction to workers in Bangladesh: The THRIVE (Tradespeople and Hand‑workers Rural Initiative for a Vision‑enhanced Economy) randomized controlled trial’, PLOS ONE, 19(4):e0296115, doi:10.1371/journal.pone.0296115.

    Tanasoca A and Leigh A (2024) ‘The Democratic Virtues of Randomized Trials’, Moral Philosophy and Politics, 22(1):113–140, doi:10.1515/mopp‑2022–0039.

    Winzar C, Tofts‑Len S, Corpu E (2023) Disrupting disadvantage 3: Finding what works, Committee for Economic Development of Australia, Melbourne, accessed 16 January 2025.

    Footnotes

    [1] Campbell’s paper was written around 1971 and used in presentations to the Eastern Psychological Association and the American Psychological Association. It was revised and first published in 1988 (see Campbell 1991).

    MIL OSI News

  • MIL-OSI Australia: Single Employer Model grows with 29 new doctors starting work across regional NSW

    Source: New South Wales Government 2

    Headline: Single Employer Model grows with 29 new doctors starting work across regional NSW

    Published: 6 February 2025

    Released by: Minister for Regional Health


    The NSW Government’s successful Single Employer Model is continuing to boost the regional health workforce, with another 29 doctors joining the Rural Generalist Single Employer Pathway (RGSEP) this week.

    RGSEP is an employment pathway for doctors seeking a career as a rural generalist who work across both primary care and hospital settings.

    Rural generalists are General Practitioners (GPs) who have an extended skill in a specialty area such as anaesthetics, obstetrics, paediatrics, emergency medicine, mental health or palliative care.

    RGSEP trainees are offered a length-of-training contract with a Local Health District (LHD) in regional NSW. This allows trainees to retain and use their NSW Health Award entitlements during GP training.

    Rural generalist trainees also receive the same pay and conditions as their hospital trained counterparts.

    The new recruits bring the total number of doctors participating in the Program to 44 across Far West, Illawarra Shoalhaven, Hunter New England, Mid North Coast, Murrumbidgee, Northern NSW, Southern NSW and Western NSW LHDs.

    RGSEP trainee Dr Marty Ryan has worked across health facilities in Temora, Cootamundra Gundagai and Wagga Wagga and is encouraging other doctors to consider becoming a rural generalist.

    Quotes attributable to Regional Health Minister Ryan Park:

    “I’m excited to welcome 29 new trainees to the Rural Generalist Single Employer Pathway, all with a commitment and passion for regional healthcare and communities.

    “The program supports rural generalist trainees throughout their training, helping to prepare them for a career providing our regional, rural and remote communities with the essential care they need.

    “This year, we have trainees working in regional centres such as Broken Hill, Tamworth and Dubbo, but also in GP practices in our smaller regional communities like Condobolin, Guyra and Tumut.

    “Being a rural generalist means being a part of the community. It’s a unique, challenging and rewarding career, and it’s exciting to see our trainee numbers continue to grow year on year.”

    Quotes attributable to Dr Marty Ryan, Rural Generalist Trainee:

    “The beauty of this model is it allows the seamless transition from the primary setting into a hospital under the one contract.

    “The breadth of experience you get as a rural generalist gives you so much job satisfaction and variety.

    “One moment you’re at a hospital treating someone with pneumonia and the next hour you’re back down at the general practice clinic. It’s constant mental stimulation. That’s why I love the job.

    “Growing up in a country town I know how deep the community spirit runs through them in the hard times as well as the good. It is such a special role and every day there are always compliments from patients who are so grateful to have you here.

    “I thoroughly recommend this program to other doctors who are thinking of becoming a rural generalist.”

    MIL OSI News

  • MIL-OSI Australia: Wollongong businesses encouraged to pursue growth opportunities in South East Asia

    Source: New South Wales Government 2

    Headline: Wollongong businesses encouraged to pursue growth opportunities in South East Asia

    Published: 6 February 2025

    Released by: Minister for the Illawarra and the South Coast, Minister for Industry and Trade


    The huge trade potential of Wollongong and the wider Illawarra area will be the focus of the latest NSW Government ASEAN Market Update for NSW Businesses series being held in Wollongong today.

    The updates provide local businesses with information about trends and export opportunities across Southeast Asian markets.

    The ASEAN bloc is NSW’s second-largest trading partner, with two-way trade in goods growing by more than nine per cent in the past year. Continued rapid growth is expected in sectors where NSW businesses excel, such as food and beverage, health, and the digital economy.

    Held in partnership with Asialink Business, today’s session will bring together around 80 participants, including Wollongong businesses, industry groups, and diplomatic representatives from Southeast Asian nations, at iAccelerate within the University of Wollongong’s Innovation Campus.

    Speakers at the forum include NSW exporters who have already utilised Investment NSW’s export support services to build connections and drive export sales across Southeast Asia.

    The NSW Government is focussed on promoting ASEAN market opportunities to NSW businesses, with the region expected to become the world’s fourth largest economy by 2040.

    The ASEAN Market Updates series, is supported by other initiatives led by Investment NSW to help small and medium businesses pursue international growth objectives in Southeast Asia and other important export markets around the globe.

    In 2024/25, these include supporting cleantech companies to export to Malaysia and Singapore, and wine to be exported to Vietnam.

    The ASEAN Market Updates series began with a session in Western Sydney last October and will continue in the coming months with events in the Northern Rivers, the Hunter and Wagga Wagga.

    For more information on how the NSW Government supports business to export, visit Investment NSW: https://www.investment.nsw.gov.au/export/

    Minister for Industry and Trade Anoulack Chanthivong said:

    “The ASEAN region is entering a golden age, propelled by a young population, industrialisation and technological advances, which present significant opportunities for NSW exporters.

    “ASEAN nations are actively pursuing economic growth, with an increasing focus on sustainable development, food and health resilience, the digital economy and skills.

    “My ASEAN Market Updates series is all about unlocking the potential of NSW businesses to export and partner with Southeast Asia, where our two-way trade is worth $33.6 billion and continuing to grow.

    “The attendance of so many senior ranking diplomats, including Ambassadors and Consuls General shows the international attractiveness of the NSW economy and is a big vote of confidence in the Illawarra region.”

    Minister for the Illawarra and the South Coast Ryan Park said:

    “The Illawarra is home to innovative businesses with enormous export potential, and Southeast Asia presents a golden opportunity for growth.

    “The NSW Government is here to support Wollongong businesses every step of the way to ensure they can compete and thrive on the global stage.”

    Member for Wollongong Paul Scully said:

    “I’m more than willing to take any opportunity to help sell Wollongong to the world.

    “Wollongong has strong connections with the ASEAN region, but there remains enormous potential to take our trade and investment relationship to the next level.

    “The University of Wollongong has opened three campuses across Malaysia and has several research partnerships, which is just one example of how we’re cultivating deeper connections with the ASEAN region.

    “Today’s ASEAN Market Updates series is an important opportunity for our local businesses to learn more about this dynamic region and how exporting their products and services could turbocharge their growth.”

    MIL OSI News

  • MIL-OSI USA: Governor Lamont Urges Caution as Snow Approaches Connecticut Thursday Morning

    Source: US State of Connecticut

    (HARTFORD, CT) – Governor Ned Lamont today is urging Connecticut residents to exercise caution ahead of a weather event that is expected to bring a wintery mix of precipitation that will impact the state on the morning of Thursday, February 6, 2025.

    Current models indicate that precipitation will begin around 7:00 a.m. with periods of light to moderate snow, which will gradually transition to sleet and freezing rain around mid-morning, and then conclude in the early afternoon.

    “This is New England, and every winter we get weather events like this that require everyone to use caution if they plan on doing any travel,” Governor Lamont said. “We are closely monitoring the weather, and our crews have already been pre-treating the roads and are ready to deploy as precipitation begins. As always, I implore everyone to continue monitoring the forecast, and if you travel, use caution, drive slow, and leave room for the plows to do their jobs.”

    The Connecticut Department of Transportation’s fleet of more than 600 snowplows and specialized snow removal equipment is ready to deploy across the state. Crews are on standby and will remain active until the roads are clear of snow and ice.

     

    MIL OSI USA News

  • MIL-OSI United Kingdom: Deadline approaches for School Age Payment applications

    Source: Scottish Government

    Parents and carers urged not to miss out on support worth over £300

    Parents and carers, with a child born between 1 March 2019 and 29 February 2020, risk missing out on hundreds of pounds worth of help if they don’t apply for School Age Payment in time.

    The deadline is midnight on 28 February 2025.

    School Age Payment is worth £314.45 per child. It is one of Social Security Scotland’s Best Start Grant payments. It is only available in Scotland.

    The money can be spent on anything the child needs at this stage including; books, bags, clothes and equipment for school. School Age Payment is paid around the time a child is first old enough to start primary school. There is no requirement to take up a place at school.

    This is important as parents and carers could miss out on the payment if they defer when their child starts school and don’t apply until then.

    The payment is available for multiple children from the same household, as long as each child is the right age.

    Social Security Scotland automatically pays School Age Payment to eligible people who get Scottish Child Payment. But those who do not receive Scottish Child Payment or who have opted out of automatic payments must apply before the deadline.

    Some families who are not eligible for Scottish Child Payment might still be eligible for the School Age Payment. This includes parents and carers who: receive housing benefit, are under 18 and do not receive any other benefits or are 18 or 19 and dependent on someone else who receives benefits for them.

    Social Justice Secretary Shirley-Anne Somerville said:

    “If you have a child in the family aged five, or who turns five this month, then you could be eligible for School Age Payment.

    “We are urging everyone who is eligible to make sure that they don’t miss the deadline for applications, especially as all the children in the household who are the right age can get the payment.

    “Best Start Grant is made up of a series of payments designed to ensure that children in Scotland get exactly that – the best start possible in life. This money is an important contribution to families at a key stage in their child’s development when they may be facing additional costs.”

    MIL OSI United Kingdom

  • MIL-OSI USA: Message to the Community on the Proposed State Budget

    Source: US State of Connecticut

    To the UConn Community:

    Earlier today, Governor Lamont released his proposed state biennial budget for fiscal years 2026 and 2027. The governor proposes an appropriation of $234.6 million and $239.8 million for UConn and $123.1 million and $126.9 million for UConn Health, respectively. Both are less than the university requested. The State of Connecticut funds approximately 16% of the combined university budget overall this year.

    The university must take the time to thoroughly review the proposed budget to fully understand its implications if enacted as written. Along with other university leaders, Dr. Agwunobi and I look forward to testifying before the General Assembly’s Appropriations Committee regarding the proposed budget and related issues on Feb. 19.

    Remember that today marks only the beginning of the state budget process and we look forward to working closely with the governor, OPM, and the General Assembly in the months ahead as the process unfolds.

    Overall, we have reasons to be optimistic about our university and its future.

    This year, UConn has set a record for applications at nearly 62,000, an impressive increase of 5,000 compared to last year’s historic high. This success underscores the unwavering confidence that students and families have in our outstanding faculty, more than 300 of whom rank among the most highly cited scholars worldwide. We are a vital force in building communities and advancing the state of Connecticut and our Husky pride is immense.

    Looking ahead, our focus will be building on our distinctive strengths. We are deeply committed to excellence and prioritizing our students, as demonstrated by our exceptional graduation rates. This year, 8,800 first-generation undergraduate students enrolled at UConn. The first-year retention of these students has increased from 86% to 89% in the last several years, an indication of the superb work of our faculty and staff in supporting these students.

    We are committed to cultivating a culture of innovation, leveraging technology like AI and data analytics, exploring new educational delivery models like online and hybrid programs, partnering with industry for applied learning, new revenue generation, and optimizing administrative processes to streamline operations.

    Our dedication to research is unparalleled and remains a cornerstone of our strength. We have successfully submitted major grants, including the SMART AI initiative, positioning Connecticut as a leader in AI smart manufacturing. In collaboration with Yale, we are pursuing what would be the largest grant in the history of the university: Connecticut Quantum Engine, totaling $160 million.

    UConn Health continues to go from strength to strength. Recognized by Newsweek for the last three years as one of the World’s Best Hospitals, UConn John Dempsey Hospital has received eight consecutive “A” patient-safety ratings by the Leapfrog Group, a national nonprofit organization focused on quality and safety in American healthcare, and has been named top 15% in the nation for patient experience by Healthgrades.

    In addition to being Connecticut’s No.1 producer of physicians, surgeons, and dentists, the UConn Schools of Medicine and Dental Medicine at UConn Health are highly competitive, with a year-over-year increase in applications. This year, the School of Medicine received more than 5,700 applicants for 112 available spots, and the School of Dental Medicine received 1,600 applicants for 52 available spots.

    As a result of the quality education these schools provide, 25% of physicians practicing in Connecticut and 65% of dentists in the state were trained at UConn Health. Forbes has also named UConn Health as one of the best places to work in Connecticut.

    Our fundraising efforts have reached new heights, with an average of more than $130 million raised in the past three years, a significant increase from the previous average of $85 million. We are gearing up to announce an open campaign on April 23, with an ambitious goal of $1.5 billion.

    Our crowning achievements will be predicated on successful outcomes for our students. A UConn degree is more than a piece of paper – it is a pathway to lifelong success. Our strategic vision is aligned with state and federal priorities, particularly in creating the “Industry of the Future.” Our research and educational initiatives will focus on the following key areas:

    • Artificial Intelligence
    • Quantum Information Science
    • Advanced Manufacturing
    • Biotechnology
    • Health
    • Humanities and Peace on Earth
    • Utilizing natural resources and advanced technologies to ensure clean water, air, and soil for all
    • Community prosperity and workforce development

    By capitalizing on our strengths, we will attract and retain top-tier faculty to spearhead transformative research efforts and recruit promising graduate students from across the nation and around the globe. We are committed to building and maintaining the infrastructure necessary to support groundbreaking research, fostering an innovative and entrepreneurial environment that drives economic development, particularly in emerging technologies such as AI, quantum science, and health sciences.

    As New England’s leading public land- and sea-grant research institution, UConn is powered by robust academics, world-class innovative research, a premier athletics program, and a dedicated community. Our students come from every town in the state, almost every state in the nation, and nearly 120 different countries.

    Finally, UConn’s contributions to Connecticut are not limited to the graduates shaped in our classrooms or the research that takes place on our campuses – it is also found in the countless programs and people who provide direct public services and outreach to Connecticut’s communities, making a direct impact in every corner of our state.

    UConn recently produced a sort of reference guide outlining many of these services available for use by individuals, communities, schools, municipal governments, and more. It contains important highlights, but it is not a comprehensive catalog of all the ways UConn serves the state and its communities as they are too numerous to list in a single publication.

    As always, our success depends on the continued hard work and commitment of our faculty, staff, and students, united as one community with shared priorities, goals, and far-reaching aspirations.

    Connecticut and UConn are inextricably linked; there is no Connecticut without UConn, and there is no UConn without Connecticut. By working collaboratively with state and federal partners, parents, donors, and alumni, we are poised to reach unprecedented heights in our mission.

    Radenka Maric
    UConn President

    MIL OSI USA News

  • MIL-OSI Australia: $2 million for new health worker accommodation in Albury

    Source: New South Wales Government 2

    Headline: $2 million for new health worker accommodation in Albury

    Published: 6 February 2025

    Released by: Minister for Regional Health


    The Albury Wodonga community will benefit from new Key Worker Accommodation which will help attract, recruit and retain more healthcare workers.

    The Minns Labor Government will invest $2 million in health worker housing in Albury as part of the Key Health Worker Accommodation Program.

    The $200.1 million Program supports more than 20 projects across rural, regional and remote NSW.

    The funding will secure approximately 120 dwellings across regional NSW, which includes the building of new accommodation, refurbishment of existing living quarters and the purchase of suitable properties such as residential units.

    The four-year Program will support the recruitment and retention of more than 500 health workers and their families by providing a range of accommodation options.

    The Program is one of a number of investments the Minns Labor Government is making to strengthen the regional health workforce and builds on the success of the NSW Government’s $73.2 million investment in key health worker accommodation across five regional local health districts (Far West, Murrumbidgee, Southern NSW, Hunter New England and Western NSW).

    Quotes attributable to Minister for Regional Health, Ryan Park:

    “The Minns Labor Government is committed to investing in modern, sustainable accommodation options for key health workers who are the backbone of our regional, rural and remote communities.

    “Strengthening our regional health workforce is a key priority for our government and the $2 million investment in Key Worker Accommodation will help support and attract key healthcare workers to Albury.”

    Quote attributable to Labor Spokesperson for Albury, Tara Moriarty MLC:

    “The Minns Labor Government’s Key Health Worker Accommodation Program will support Albury Wodonga Health in providing high-quality health services to the community.”

    MIL OSI News

  • MIL-OSI United Kingdom: Government rips up rules to fire-up nuclear power

    Source: United Kingdom – Executive Government & Departments

    More nuclear power plants will be approved across England and Wales as the Prime Minister slashes red tape to get Britain building – as part of his Plan for Change.

    • Prime Minister puts Britain back in the global race for nuclear energy.
    • Changes will allow for Small Modular Reactors for the first time.
    • Latest step in Government’s determination to grow the economy and deliver cleaner, more affordable energy.

    More nuclear power plants will be approved across England and Wales as the Prime Minister slashes red tape to get Britain building – as part of his Plan for Change.

    Reforms to planning rules will clear a path for smaller, and easier to build nuclear reactors – known as Small Modular Reactors –to be built for the first time ever in the UK. This will create thousands of new highly skilled jobs while delivering clean, secure and more affordable energy for working people.

    This is the latest refusal to accept the status quo, with the government ripping up archaic rules and saying not to the NIMBYs, to prioritise growth. It comes after recent changes to planning laws, the scrapping of the 3-strike rule for judicial reviews on infrastructure projects, and application of common-sense to environmental rules.

    For too long the country has been mired by delay and obstruction, with a system too happy to label decisions as too difficult, or too long term. The UK was the first country in the world to develop a nuclear reactor, but the last time a nuclear power station was built was back in 1995. None have been built since, leaving the UK lagging behind in a global race to harness cleaner, more affordable energy.

    The industry pioneered in Britain has been suffocated by regulations and this saw investment collapse, leaving only one nuclear power plant – Hinkley Point C – under construction. And this was after years of delay caused by unnecessary rules – meaning companies produced a 30,000-page environmental assessment to get planning permission.

    Meanwhile, China is constructing 29 reactors, and the EU has 12 at planning stage, giving these places a huge advantage in the global race to harness new technologies, create jobs and deliver cleaner, cheaper, independent energy.

    Investors want to get on and build reliable, cheap nuclear power, which will in turn support critical modern infrastructure, such as supercomputers to power the UK’s ambitions – but they have been held back.

    Today’s plan will shake up the planning rules to make it easier to build nuclear across the country – delivering jobs, cheaper bills in the long term, and more money in people’s back pockets. This will be achieved by:

    Including mini-nuclear power stations in planning rules for the first time – so firms can start building them in the places that need them.

    Scrapping the set list of 8-sites – which meant nuclear sites could be built anywhere across England and Wales.

    Removing the expiry date on nuclear planning rules – so projects don’t get timed out and industry can plan for the long term. 

    Setting up a Nuclear Regulatory Taskforce – that will spearhead improvements to the regulations to help more companies build here. This will report directly to the PM. 

    This is the Government delivering on a manifesto commitment to galvanise nuclear to help the UK achieve energy security and clean power, while securing thousands of good, clean jobs.

    Prime Minister Keir Starmer said:

    This country hasn’t built a nuclear power station in decades. we’ve been let down, and left behind. 

    Our energy security has been hostage to Putin for too long, with British prices skyrocketing at his whims.  

    I’m putting an end to it – changing the rules to back the builders of this nation, and saying no to the blockers who have strangled our chances of cheaper energy, growth and jobs for far too long. 

    My government was elected to deliver change. I’ll take the radical decisions needed to wrestle Britain from its status quo slumber, to turbocharge our plan for change.

    Currently, nuclear development is restricted to eight sites – as part of archaic planning rules that haven’t been looked at since 2011. With the reforms unveiled today, the refreshed planning framework will help streamline the process to encourage investment and enable developers to identify the best sites for their projects, supporting development at a wider range of locations.  

    Developers will be encouraged to bring forward sites as soon as possible at the pre-application stage in the planning process, speeding up overall timelines.  

    It will include new nuclear technologies such as small and advanced modular reactors for the first time, providing flexibility to co-locate them with energy intensive industrial sites such as AI data centres. 

    These technologies are cheaper and quicker to build than traditional nuclear power plants and require smaller sites, meaning they can be built in a greater variety of locations.  

    There will also continue to be robust criteria for nuclear reactor locations, including restrictions near densely populated areas and military activity, alongside community engagement and high environmental standards. 

    Energy Secretary Ed Miliband said: 

    Build, build, build – that is what Britain’s clean energy mission is all about.  

    The British people have been left vulnerable to global energy markets for too long – and the only way out is to build our way to a new era of clean electricity. 

    Nuclear power creating thousands of skilled jobs. That is what this government will deliver.

    Alongside reforms to the siting process, a specialist taskforce will lead on making sure nuclear regulation incentivises investment, to deliver new projects more quickly and cost efficiently, while upholding high safety and security standards. 

    Britain is currently considered one of the world’s most expensive countries in which to build nuclear power. The taskforce will speed up the approval of new reactor designs and streamline how developers engage with regulators.  

    Nuclear regulation will cover both civil and defence nuclear to help unlock economic growth in the sector.  

    The taskforce will better align the UK with international partners so reactor designs approved abroad could be green lit more quickly, minimising expensive changes. It will also examine how to reduce duplication and simplify processes where there are multiple regulators covering overlapping issues, as well as ensuring regulatory decisions are both safe and proportionate. 

    The work will help the issues faced by projects such as Hinkley Point C, where three European regulators reached different assessments on the reactor design, leading to delays and increased costs. 

    The UK’s rigorous safety standards and record will continue to be upheld. Nuclear plants are designed with multiple layers of safety measures including making them robust enough to withstand a direct aircraft impact. 

    This is part of the government push to drive growth – building on the Prime Minister’s announcement to overhaul the legal challenges to major infrastructure projects including nuclear – with Sizewell C having suffered increased legal costs and uncertainty as a result of local activists taking them to court.  

    In a volatile world, where oil and gas prices are driven by tyrants like Putin, the drive for new nuclear is an integral part of the government’s plans to replace the UK’s dependence on fossil fuel markets with clean homegrown energy, to make the UK energy independent and protect consumers with clean, homegrown power.  

    Since July, the government has committed to driving forward new nuclear including further funding for Sizewell C at the Autumn Budget 2024.  

    Great British Nuclear also continues to progress the small modular reactor competition, with contract negotiations currently underway. 

    Gary Smith, GMB General Secretary, said: 

    GMB has long said there can be no net zero without new nuclear. 

    For too long, the failure to deliver new nuclear has weakened our energy security and undermined economic growth. 

    Sizewell C stands ready and waiting for the green light to power up our country’s future. 

    Now we need to see spades in the ground without delay.

    Alistair Black, Senior Director, UK at X-energy said: 

    Opening up new siting opportunities for a fleet of advanced reactors will help unlock tens of billions of pounds of investment and growth across the country, bringing clean secure electricity and heat for industry. 

    We welcome this step today, and the intent to streamline assessment processes whilst ensuring robust regulatory standards continue to be met. We look forward to reviewing this in detail and responding to the consultation.

    Simone Rossi, CEO of EDF in the UK, said:

    As a major operator, investor and developer, EDF welcomes the proposals designed to speed up new nuclear projects in the UK and unlock economic growth.

    Nuclear is essential to a secure, low carbon energy system and is the ideal partner to renewables. There is a great opportunity to build new infrastructure across England and Wales, to replace aging stations and take advantage of available skills, existing grid connections and supportive communities.

    “The opportunity will only be fully realised with the necessary reforms to planning and regulation, alongside continuing to build on the critical work at Hinkley Point C and Sizewell C to further develop skills and supply chains.”

    Darren Hardman, CEO, Microsoft UK, said: 

    We welcome the government’s plans to accelerate the building of safe, modern nuclear as part of the energy mix. Economic growth will require increased energy supply for the UK, but we must not lose sight of our ambitions for a fully decarbonised grid.

    Chair of Great British Nuclear Simon Bowen said:

    Nuclear energy is a powerful tool for growing the UK’s economy. By expanding the range of sites where safe, secure, reliable, and clean nuclear energy plants can be built, there is huge potential to positively transform areas facing economic uncertainty. 

    Today’s announcement also signals exciting opportunities to co-locate nuclear energy generation on data centre sites and to decarbonise industrial processes.

    Nuclear is one of the safest and cleanest forms of energy generation. The new independent nuclear regulation taskforce will help unlock growth and investment by providing clarity and certainty while ensuring regulations are fit for purpose.

    Tom Greatrex, Chief Executive of the Nuclear Industry Association, said:

    This is the Prime Minister’s strongest signal yet that new nuclear is critical to the growth and clean power mission. A more streamlined planning system will give certainty to investors, the supply chain and communities, and will enable us to get on with building new nuclear plants on more sites and at pace for a cleaner, more secure power system.

    We need to make Britain the best possible place to build new nuclear, both large-scale and SMRs, which means avoiding unnecessary stumbling blocks and ensuring regulations are proportionate to our urgent need for low carbon power, energy security and good jobs.

    Jonathan Geldart, Director General of the Institute of Directors, said:

    The government is right to identify nuclear power as a crucial contributor to the UK’s future electricity needs. This development shows the right desire to overcome the significant challenges involved in building back nuclear at scale, in terms of planning obstacles and project delivery. Despite these challenges, today’s announcement marks a significant move forward.

    Mike Clancy, General Secretary of Prospect said:

    The government’s ambition to drive forward a new generation of nuclear power after decades of delay is exactly what Britain needs.

    Nuclear is not only essential for hitting our Net Zero goals and maintaining energy security, it also creates thousands of good, well-paid jobs in areas of the country where they are sorely needed.

    Speeding up the approval of new sites and new reactors is an important step towards enabling investment in new nuclear. The government’s support for Sizewell C is also a welcome vote of confidence in the sector and bringing this project to a Final Investment Decision will provide a strong foundation for its future growth.

    The success of Britain’s world class nuclear sector is built on a robust regulatory process, and we welcome a review of this framework to ensure it is supporting investment while still providing assurance that high safety standards are being maintained.

    Cathal O’Rourke, Laing O’Rourke’s Group Chief Executive Officer said:

    This announcement is a significant step forward for the UK’s nuclear industry. The clarity provided by these new planning rules, the focus on streamlining the regulatory process, and the emphasis on standardising reactor designs is precisely the sort of clear, unequivocal direction the industry needs.

    Having played a central role in delivering nuclear capacity at Hinkley Point C, we understand the complexities of these projects firsthand and these new measures, particularly around regulatory reform and streamlined planning, will be invaluable in ensuring future projects, like Sizewell C, can be delivered more efficiently and cost-effectively.  

    In particular, standardisation and an industrialised approach will be key to driving down costs and accelerating construction timelines, ensuring we can deploy new nuclear capacity efficiently and at pace by adopting a “copy, improve, repeat” approach to design and implementation. This type of approach would also improve worker welfare conditions on site from a physical and wellbeing perspective.

    This clear signal from government will unlock investment, create jobs nationwide for shared prosperity, including an ability to plan for long-term investment in apprenticeships, and ensure the UK can benefit from clean, locally supplied nuclear power for generations to come.

    Chris Conboy, Managing Director, Nuclear EMEA at AtkinsRéalis said:

    We welcome plans to accelerate new nuclear developments. Speeding up lengthy planning processes would help to bring forward new projects faster, strengthening the UK’s world-class nuclear supply chain and creating jobs and skills across the country. 

    Nuclear will be the cornerstone of a reliable net zero energy system. We need both large and small nuclear technologies to realise our AI ambitions, bolster our energy security, and enable the sustainable development of towns, cities and industries across the UK: building the right technology in the right locations is vital to power the UK’s growth agenda and meet our net zero goals.

    David Omand, former Director of GCHQ said: 

    It is very welcome to see this government pushing forward on their commitment to national security by making the UK more energy secure and speeding up nuclear power to boost growth across the country. Nuclear is critical to national security, and taking this kind of action is a mark of the seriousness with which Keir Starmer takes the challenges of modern geopolitics. I fully support this push to knock down barriers to safe, modern nuclear as part of the nation’s critical infrastructure.

    Kim Darroch, former National Security Adviser said: 

    As a former National Security Adviser, I think driving for as much homegrown clean power as possible in this age of global turbulence should be among our top national security objectives. So I welcome the Prime Minister’s intervention to accelerate the regeneration of our nuclear power industry.

    Julian David OBE, CEO, techUK said: 

    If we want the UK economy to keep growing, we must invest in our energy infrastructure. We are pleased to see the Government announce new plans to reform planning rules to expand new energy generation. This move will boost the economy, create new jobs, and ensure the UK is not reliant on external agents for its own energy supply.

    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: New survey suggests benefits system is letting down people with mental health conditions who want to work

    Source: United Kingdom – Executive Government & Departments

    Many sick and disabled people say they want to work to help boost their living standards – but aren’t given the right support, according to new data published on Time to Talk day today [6 February].

    • New survey suggests 200k people claiming health and disability benefits are ready for work now if the right job or support were available.
    • Comes as number of young people with a mental health condition who are economically inactive due to long-term sickness reaches over a quarter of a million (270,000)
    • Overhaul of health and disability benefit system set to be unveiled in Spring to ensure it provides meaningful support to help long term sick back into work

    Many sick and disabled people say they want to work to help boost their living standards – but aren’t given the right support, according to new data published on Time to Talk day today [6 February].

    New research published by the Department for Work and Pensions shows that nearly half (44%) of people with a mental health condition expect to be able to work in future if their health improves.

    This comes as the number of young people (aged 16 to 34) who are economically inactive due to long-term sickness and have a mental condition reaches 270,000. This number has been rising consistently over the past decade and has increased by 60,000 (26%) in the last year alone. The equivalent figure for all people of working-age (16 to 64) is 790,000 – an increase of 140,000 (22%) over the last year

    The Work Aspirations of Health and Disability Claimants survey also finds that a third (32%) of those claiming health and disability benefits believe they can work now or in future.  (5%) say that they would be ready now if the right job or support were available. This equates to around 200,000 individuals

    The survey also finds that those out of jobs overwhelmingly see work as a key part of their identity and a route to higher self-esteem, happiness and security.

    In further evidence that the current system pushes people away from work, the survey revealed that 50% of people who are on health and disability benefits and are not currently in work said they were worried they would not get their benefits back if they tried paid employment and it did not work out.

     It comes as the Work and Pensions Secretary Liz Kendall visits Workbridge charity which offers support to people who are unable to work due to mental ill health, to hear how they’re supporting people with mental health conditions into work.

    Responding to the stark survey results, the Work and Pensions Secretary has said the report demonstrates the need to reform the current welfare system, so that it offers better, meaningful support to give disabled people and people with long-term health conditions a real opportunity to find work.

    The upcoming reforms will be a key part of the government’s Plan for Change to boost employment by breaking down barriers to opportunity – creating a welfare system that promotes tailored pathways into work and accommodates the complex nature of disabilities and health conditions – and consequently, improving people’s living standards.

    Work and Pensions Secretary, Rt Hon Liz Kendall MP said:

    Today’s report shows that the broken benefits system is letting down people with mental health conditions who want to work.

    People claiming Health and Disability benefits have been classed by the system as “can’t work” and shut out of jobs and have been ignored – when they’ve been crying out for support.

    That is a serious failure. It’s bad for people, bad for businesses, which miss out on considerable talent, and bad for the economy.

    For young people in particular, being out of work can have a scarring effect that lasts a lifetime.

    On Time to Talk day, it’s time to change how we support people with long-term health conditions, such as a mental health condition, so that they have a fair chance and choice to work.

    On her visit to Workbridge, Kendall will speak to experts to hear their insights on how government and employers can better accommodate the fluctuating nature of people’s mental health – ensuring that people’s views and voices are at the heart of changes that affect them.

    We know that being in work has a positive effect on people’s mental and physical health – providing people with confidence and independence, as well as financial benefits.

    The UK remains the only G7 country that has higher levels of economic inactivity now than before the pandemic, with the benefits bill spiralling – largely driven by the increase in people claiming incapacity benefits for mental health conditions, who had not received the care and treatment they deserve.

    The reforms to the health & disability benefit system due to be unveiled in a Green Paper in Spring will consider these issues and how the government can tackle these barriers to employment, and the government will work closely alongside charities, organisations and disabled people to ensure their voices help shape any proposals for reform.

    The Green Paper will set key ambitions for creating a system that is fairer on disabled people – offering support into work which takes into consideration the realities of their health condition and life circumstances, and fairness for the taxpayer by bringing down the benefits bill.

    The reforms are expected to build on the Get Britain Working White Paper, which set out the first steps to achieving the government’s target 80% employment rate, driving up growth and driving down poverty in every corner of our country. 

    Successful steps have already been taken to offer work and life-changing support, with a record number of people with mental health conditions receiving employment advice through the NHS Talking Therapies programme.

    Alongside this support, the Government has settled record funding for the NHS – so that all people can get the care they need – and have pledged:

    • 8,500 more mental health staff
    • Mental health support teams in every school
    • Open-access mental health hubs in every community

    Additional Information

    Time to Talk Day is an initiative led by Rethink Mental Illness, Mind and Co-op to encourage people to talk about their mental health.

    Full results from the Work Aspirations of Health and Disability Claimants are available here: https://www.gov.uk/government/publications/work-aspirations-and-support-needs-of-health-and-disability-customers

    Source: The employment of disabled people 2024 – Table EIA020  Apr-Jun 24 compared to Apr-Jun 23

    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Press release: Government rips up rules to fire-up nuclear power

    Source: United Kingdom – Prime Minister’s Office 10 Downing Street

    More nuclear power plants will be approved across England and Wales as the Prime Minister slashes red tape to get Britain building – as part of his Plan for Change.

    • Prime Minister puts Britain back in the global race for nuclear energy.
    • Changes will allow for Small Modular Reactors for the first time.
    • Latest step in Government’s determination to grow the economy and deliver cleaner, more affordable energy.

    More nuclear power plants will be approved across England and Wales as the Prime Minister slashes red tape to get Britain building – as part of his Plan for Change.

    Reforms to planning rules will clear a path for smaller, and easier to build nuclear reactors – known as Small Modular Reactors –to be built for the first time ever in the UK. This will create thousands of new highly skilled jobs while delivering clean, secure and more affordable energy for working people.

    This is the latest refusal to accept the status quo, with the government ripping up archaic rules and saying not to the NIMBYs, to prioritise growth. It comes after recent changes to planning laws, the scrapping of the 3-strike rule for judicial reviews on infrastructure projects, and application of common-sense to environmental rules.

    For too long the country has been mired by delay and obstruction, with a system too happy to label decisions as too difficult, or too long term. The UK was the first country in the world to develop a nuclear reactor, but the last time a nuclear power station was built was back in 1995. None have been built since, leaving the UK lagging behind in a global race to harness cleaner, more affordable energy.

    The industry pioneered in Britain has been suffocated by regulations and this saw investment collapse, leaving only one nuclear power plant – Hinkley Point C – under construction. And this was after years of delay caused by unnecessary rules – meaning companies produced a 30,000-page environmental assessment to get planning permission.

    Meanwhile, China is constructing 29 reactors, and the EU has 12 at planning stage, giving these places a huge advantage in the global race to harness new technologies, create jobs and deliver cleaner, cheaper, independent energy.

    Investors want to get on and build reliable, cheap nuclear power, which will in turn support critical modern infrastructure, such as supercomputers to power the UK’s ambitions – but they have been held back.

    Today’s plan will shake up the planning rules to make it easier to build nuclear across the country – delivering jobs, cheaper bills in the long term, and more money in people’s back pockets. This will be achieved by:

    Including mini-nuclear power stations in planning rules for the first time – so firms can start building them in the places that need them.

    Scrapping the set list of 8-sites – which meant nuclear sites could be built anywhere across England and Wales.

    Removing the expiry date on nuclear planning rules – so projects don’t get timed out and industry can plan for the long term. 

    Setting up a Nuclear Regulatory Taskforce – that will spearhead improvements to the regulations to help more companies build here. This will report directly to the PM. 

    This is the Government delivering on a manifesto commitment to galvanise nuclear to help the UK achieve energy security and clean power, while securing thousands of good, clean jobs.

    Prime Minister Keir Starmer said:

    This country hasn’t built a nuclear power station in decades. we’ve been let down, and left behind. 

    Our energy security has been hostage to Putin for too long, with British prices skyrocketing at his whims.  

    I’m putting an end to it – changing the rules to back the builders of this nation, and saying no to the blockers who have strangled our chances of cheaper energy, growth and jobs for far too long. 

    My government was elected to deliver change. I’ll take the radical decisions needed to wrestle Britain from its status quo slumber, to turbocharge our plan for change.

    Currently, nuclear development is restricted to eight sites – as part of archaic planning rules that haven’t been looked at since 2011. With the reforms unveiled today, the refreshed planning framework will help streamline the process to encourage investment and enable developers to identify the best sites for their projects, supporting development at a wider range of locations.  

    Developers will be encouraged to bring forward sites as soon as possible at the pre-application stage in the planning process, speeding up overall timelines.  

    It will include new nuclear technologies such as small and advanced modular reactors for the first time, providing flexibility to co-locate them with energy intensive industrial sites such as AI data centres. 

    These technologies are cheaper and quicker to build than traditional nuclear power plants and require smaller sites, meaning they can be built in a greater variety of locations.  

    There will also continue to be robust criteria for nuclear reactor locations, including restrictions near densely populated areas and military activity, alongside community engagement and high environmental standards. 

    Energy Secretary Ed Miliband said: 

    Build, build, build – that is what Britain’s clean energy mission is all about.  

    The British people have been left vulnerable to global energy markets for too long – and the only way out is to build our way to a new era of clean electricity. 

    Nuclear power creating thousands of skilled jobs. That is what this government will deliver.

    Alongside reforms to the siting process, a specialist taskforce will lead on making sure nuclear regulation incentivises investment, to deliver new projects more quickly and cost efficiently, while upholding high safety and security standards. 

    Britain is currently considered one of the world’s most expensive countries in which to build nuclear power. The taskforce will speed up the approval of new reactor designs and streamline how developers engage with regulators.  

    Nuclear regulation will cover both civil and defence nuclear to help unlock economic growth in the sector.  

    The taskforce will better align the UK with international partners so reactor designs approved abroad could be green lit more quickly, minimising expensive changes. It will also examine how to reduce duplication and simplify processes where there are multiple regulators covering overlapping issues, as well as ensuring regulatory decisions are both safe and proportionate. 

    The work will help the issues faced by projects such as Hinkley Point C, where three European regulators reached different assessments on the reactor design, leading to delays and increased costs. 

    The UK’s rigorous safety standards and record will continue to be upheld. Nuclear plants are designed with multiple layers of safety measures including making them robust enough to withstand a direct aircraft impact. 

    This is part of the government push to drive growth – building on the Prime Minister’s announcement to overhaul the legal challenges to major infrastructure projects including nuclear – with Sizewell C having suffered increased legal costs and uncertainty as a result of local activists taking them to court.  

    In a volatile world, where oil and gas prices are driven by tyrants like Putin, the drive for new nuclear is an integral part of the government’s plans to replace the UK’s dependence on fossil fuel markets with clean homegrown energy, to make the UK energy independent and protect consumers with clean, homegrown power.  

    Since July, the government has committed to driving forward new nuclear including further funding for Sizewell C at the Autumn Budget 2024.  

    Great British Nuclear also continues to progress the small modular reactor competition, with contract negotiations currently underway. 

    Gary Smith, GMB General Secretary, said: 

    GMB has long said there can be no net zero without new nuclear. 

    For too long, the failure to deliver new nuclear has weakened our energy security and undermined economic growth. 

    Sizewell C stands ready and waiting for the green light to power up our country’s future. 

    Now we need to see spades in the ground without delay.

    Alistair Black, Senior Director, UK at X-energy said: 

    Opening up new siting opportunities for a fleet of advanced reactors will help unlock tens of billions of pounds of investment and growth across the country, bringing clean secure electricity and heat for industry. 

    We welcome this step today, and the intent to streamline assessment processes whilst ensuring robust regulatory standards continue to be met. We look forward to reviewing this in detail and responding to the consultation.

    Simone Rossi, CEO of EDF in the UK, said:

    As a major operator, investor and developer, EDF welcomes the proposals designed to speed up new nuclear projects in the UK and unlock economic growth.

    Nuclear is essential to a secure, low carbon energy system and is the ideal partner to renewables. There is a great opportunity to build new infrastructure across England and Wales, to replace aging stations and take advantage of available skills, existing grid connections and supportive communities.

    “The opportunity will only be fully realised with the necessary reforms to planning and regulation, alongside continuing to build on the critical work at Hinkley Point C and Sizewell C to further develop skills and supply chains.”

    Darren Hardman, CEO, Microsoft UK, said: 

    We welcome the government’s plans to accelerate the building of safe, modern nuclear as part of the energy mix. Economic growth will require increased energy supply for the UK, but we must not lose sight of our ambitions for a fully decarbonised grid.

    Chair of Great British Nuclear Simon Bowen said:

    Nuclear energy is a powerful tool for growing the UK’s economy. By expanding the range of sites where safe, secure, reliable, and clean nuclear energy plants can be built, there is huge potential to positively transform areas facing economic uncertainty. 

    Today’s announcement also signals exciting opportunities to co-locate nuclear energy generation on data centre sites and to decarbonise industrial processes.

    Nuclear is one of the safest and cleanest forms of energy generation. The new independent nuclear regulation taskforce will help unlock growth and investment by providing clarity and certainty while ensuring regulations are fit for purpose.

    Tom Greatrex, Chief Executive of the Nuclear Industry Association, said:

    This is the Prime Minister’s strongest signal yet that new nuclear is critical to the growth and clean power mission. A more streamlined planning system will give certainty to investors, the supply chain and communities, and will enable us to get on with building new nuclear plants on more sites and at pace for a cleaner, more secure power system.

    We need to make Britain the best possible place to build new nuclear, both large-scale and SMRs, which means avoiding unnecessary stumbling blocks and ensuring regulations are proportionate to our urgent need for low carbon power, energy security and good jobs.

    Jonathan Geldart, Director General of the Institute of Directors, said:

    The government is right to identify nuclear power as a crucial contributor to the UK’s future electricity needs. This development shows the right desire to overcome the significant challenges involved in building back nuclear at scale, in terms of planning obstacles and project delivery. Despite these challenges, today’s announcement marks a significant move forward.

    Mike Clancy, General Secretary of Prospect said:

    The government’s ambition to drive forward a new generation of nuclear power after decades of delay is exactly what Britain needs.

    Nuclear is not only essential for hitting our Net Zero goals and maintaining energy security, it also creates thousands of good, well-paid jobs in areas of the country where they are sorely needed.

    Speeding up the approval of new sites and new reactors is an important step towards enabling investment in new nuclear. The government’s support for Sizewell C is also a welcome vote of confidence in the sector and bringing this project to a Final Investment Decision will provide a strong foundation for its future growth.

    The success of Britain’s world class nuclear sector is built on a robust regulatory process, and we welcome a review of this framework to ensure it is supporting investment while still providing assurance that high safety standards are being maintained.

    Cathal O’Rourke, Laing O’Rourke’s Group Chief Executive Officer said:

    This announcement is a significant step forward for the UK’s nuclear industry. The clarity provided by these new planning rules, the focus on streamlining the regulatory process, and the emphasis on standardising reactor designs is precisely the sort of clear, unequivocal direction the industry needs.

    Having played a central role in delivering nuclear capacity at Hinkley Point C, we understand the complexities of these projects firsthand and these new measures, particularly around regulatory reform and streamlined planning, will be invaluable in ensuring future projects, like Sizewell C, can be delivered more efficiently and cost-effectively.  

    In particular, standardisation and an industrialised approach will be key to driving down costs and accelerating construction timelines, ensuring we can deploy new nuclear capacity efficiently and at pace by adopting a “copy, improve, repeat” approach to design and implementation. This type of approach would also improve worker welfare conditions on site from a physical and wellbeing perspective.

    This clear signal from government will unlock investment, create jobs nationwide for shared prosperity, including an ability to plan for long-term investment in apprenticeships, and ensure the UK can benefit from clean, locally supplied nuclear power for generations to come.

    Chris Conboy, Managing Director, Nuclear EMEA at AtkinsRéalis said:

    We welcome plans to accelerate new nuclear developments. Speeding up lengthy planning processes would help to bring forward new projects faster, strengthening the UK’s world-class nuclear supply chain and creating jobs and skills across the country. 

    Nuclear will be the cornerstone of a reliable net zero energy system. We need both large and small nuclear technologies to realise our AI ambitions, bolster our energy security, and enable the sustainable development of towns, cities and industries across the UK: building the right technology in the right locations is vital to power the UK’s growth agenda and meet our net zero goals.

    David Omand, former Director of GCHQ said: 

    It is very welcome to see this government pushing forward on their commitment to national security by making the UK more energy secure and speeding up nuclear power to boost growth across the country. Nuclear is critical to national security, and taking this kind of action is a mark of the seriousness with which Keir Starmer takes the challenges of modern geopolitics. I fully support this push to knock down barriers to safe, modern nuclear as part of the nation’s critical infrastructure.

    Kim Darroch, former National Security Adviser said: 

    As a former National Security Adviser, I think driving for as much homegrown clean power as possible in this age of global turbulence should be among our top national security objectives. So I welcome the Prime Minister’s intervention to accelerate the regeneration of our nuclear power industry.

    Julian David OBE, CEO, techUK said: 

    If we want the UK economy to keep growing, we must invest in our energy infrastructure. We are pleased to see the Government announce new plans to reform planning rules to expand new energy generation. This move will boost the economy, create new jobs, and ensure the UK is not reliant on external agents for its own energy supply.

    Updates to this page

    Published 6 February 2025

    MIL OSI United Kingdom

  • MIL-OSI Australia: Thousands of students return to new and upgraded schools

    Source: New South Wales Premiere

    Published: 6 February 2025

    Released by: The Premier, Deputy Premier, Minister for Education and Early Learning


    More than ten thousand students across New South Wales are returning to new and improved schools for day one, term one today as the Minns Labor Government continues work to ensure public schools are quality places to teach and learn.

    Five permanent and two temporary schools will today welcome students for the very first time, at the same time as students return to substantially upgraded facilities at 11 other schools across the state.

    These new schools and upgrades mean more than 400 new classrooms, 20 sports facilities, seven halls, eight libraries and nine canteens will be put to use for the first time today.

    This is part of the Minns Labor Government’s record $8.9 billion investment to deliver new and upgraded schools across the state, including $3.6 billion for Western Sydney and $1.4 billion for regional communities.

    Three of these new public schools, Box Hill High School, Melonba Public School and Gledswood Hills High school have been stood up early, delivering desperately needed local schools which were promised but never delivered by the former Liberal National Government. 

    Students at Melonba High School will transition to their new permanent facilities today after initially opening in fast-tracked temporary buildings in Term 1, 2024.

    In the South West, brand new Gledswood Hills High School is also opening ahead of schedule today in temporary facilities while the permanent school, due to open in 2027, is built.

    Families in Sydney’s densest suburb will finally also have a local high school for their children with the opening of Wentworth Point High School today.

    In the staze’s south, Jindabyne Education Campus is opening with a new state-of-the-art high school and primary school, future-proofing education opportunities for the growing regional community.

    Other students will be starting 2025 alongside a new set of peers, with Randwick Boys and Randwick Girls High School coming together for the first time as Randwick High School; while the Hurstville and Penshurst campuses of Georges River College also begin the year as co-educational schools.

    The campuses have received facilities upgrades to enable the transition to co-education from Thursday, with further works in the pipeline. 

    NSW Premier Chris Minns said:

    “We’re wishing the best to every single student and teacher heading back to the classroom today. I hope you enjoyed the holidays and got the chance to relax and spend time with loved ones.

    “We want NSW public schools to be quality places to work and learn, which is why we are investing to ensure that no matter the post code, whether it’s a rapidly growing part of Western Sydney or a regional community, families have access to a quality, free, public education.”

    Deputy Premier, Minister for Education and Early Learning, Prue Car said:

    “This government is committed to rebuilding our public education system and ensuring every child has access to a world class public education close to home.

    “Of the seven new schools opening across the state today, I’m proud to say five of them are in rapidly-growing suburbs of Western Sydney that were neglected for years under the Liberals – and we have pulled out all the stops to deliver them not only on time, but in some cases well ahead of schedule.

    “Today’s opening of the new primary and high school in Melonba – and the many other new and upgraded schools opening across the state – are a testament to our commitment to investing in our children’s futures and providing them with the best learning opportunities possible.”

    Melonba Public School Principal Larissa Maraga said:

    “I cannot wait to welcome our students and families through the gates of their brand-new primary school for the very first time today.

    “To be opening this world-class public school months earlier than expected is truly incredible and I look forward to seeing what generations of students will achieve here at Melonba Public School.”

    Melonba High School Principal Leon Weatherstone said:

    “After a very successful start in 2024 in our temporary school, I am delighted that we are welcoming Melonba High School students and their families to our new permanent facilities that are truly world-class.

    “It has been the ultimate pleasure and privilege to be a part of bringing this school to life. I can’t thank the Melonba school community enough for their involvement and support in making today a reality.”

    New schools opening to students on Day 1, Term 1 2025:

    • Melonba Public School
    • Melonba High School
    • Wentworth Point High School
    • Jindabyne Public School
    • Jindabyne High School
    • Box Hill Public School (temporary school)
    • Gledswood Hills High School (temporary school)

    New facilities opening to students on Day 1, Term 1 2025:

    • Budawang School – new hydrotherapy pool
    • Castle Hill Public School – new classrooms, hall, canteen and COLA (further upgrade continuing)
    • Cecil Hills High School – new canteen and hall (further upgrade continuing)
    • Gregory Hills Public School – new playground and sports field
    • Hastings Secondary College, Port Macquarie Campus – new T-Block
    • Hurlstone Agricultural High School – new farm hub
    • Lane Cove Public School – new hall
    • Manly Village Public School – building refurbishments (further upgrade continuing)
    • Murwillumbah High School – full redevelopment
    • Neutral Bay Public School – new classrooms, library, canteen, admin facilities and landscaping
    • Wollumbin High School – refurbished canteen, classrooms and sports facilities (further upgrade continuing)

    MIL OSI News

  • MIL-OSI Australia: Exciting activities to keep seniors connected with $840,000 grant

    Source: New South Wales Premiere

    Published: 6 February 2025

    Released by: Minister for Seniors


    A new range of activities to help NSW seniors reduce social isolation will soon launch after the NSW Government provided $840,000 in funding as part of the 2025 Connecting Seniors Grant Program.

    From singing to storytelling, cooking classes to croquet lessons, the funded projects will empower older people to engage with their communities and combat loneliness in innovative ways.

    Some old favourites from 2024 will also be making a comeback, including water safety classes, Foodies Clubs and Community Circles.

    Activities will be delivered across NSW through 28 organisations divided into five categories including Aboriginal, Multicultural, Creation, Enhancement or Expansion, and Local Council.

    The Aboriginal and multicultural categories are new this year and projects include activities such as Aboriginal dance workshops, technology mentorship, excursions, and a range of classes such as exercise and art.

    In 2024, COTA NSW’s Voice of Solitude: Loneliness and Social Isolation Among Older Adults in NSW found 60 per cent of people aged over 50 were lonely with 25 per cent experiencing extreme levels of loneliness, and 50 percent feeling socially isolated.

    The Connecting Seniors Grant Program builds on previous grant rounds, which have been proven to reduce social isolation for thousands of seniors in NSW. The program supports the Ageing Well in NSW: Seniors Strategy 2021-2031, demonstrating the NSW Government’s commitment to creating a more inclusive community and addressing isolation and loneliness.

    The addition of Aboriginal and Multicultural categories in 2025 aligns with the NSW Government’s Closing the Gap commitments and the Multicultural NSW Strategic Plan 2021-2025.

    Since its launch in 2020, the grant program has funded more than 120 projects with over 30,000 seniors taking part across 82 Local Government Areas across NSW.

    For more information about the Connecting Seniors Grant Program and the full list of recipients, visit: https://dcj.nsw.gov.au/community-inclusion/seniors/ageing-well-in-nsw-seniors-strategy-2021-2031/events-and-projects/connecting-seniors-grant-program-2025.html

    Minister for Seniors Jodie Harrison said:

    “With 28 projects funded in 2025 across the state, there is something for everyone to get involved in.

    “These projects can provide a social lifeline for seniors who often live alone. They help older people stay connected and age well.

    “It’s important that we provide as many opportunities as we can for seniors to stay engaged with their communities and even try new experiences.

    “Congratulations to the recipients – I’m looking forward to seeing our seniors make excellent use of the programs and activities on offer.”

    Ian Westmorelandfrom Kintsugi Heroessaid:

    “We are thrilled to receive this grant which will enable us to use the power of storytelling to inspire and provide hope to seniors who may be experiencing life challenges like elder abuse, loneliness and social isolation.

    “Focusing on Aboriginal and Torres Strait Islander and culturally and linguistically diverse backgrounds, the seniors who share their stories will be invited to speak at community events around the Hornsby LGA area to encourage other seniors to engage and connect.”

    MIL OSI News

  • MIL-OSI Australia: Tougher laws against antisemitism and hatred in NSW

    Source: New South Wales Premiere

    Published: 6 February 2025

    Released by: The Premier, Attorney General, Minister for Local Government, Minister for Multiculturalism, Minister for Police and Counter-terrorism


    The Minns Labor Government is announcing a series of tough new measures to crack down on a recent escalation of troubling graffiti, racial hatred and antisemitism in the community.

    The package of reforms will help give police and the community additional powers and resources to respond to disgusting acts of racial violence and hatred.

    It sends a clear message to people who commit these crimes or intend to commit them that these acts have no place in NSW, and they will face severe and harsh penalties if they do.

    In response to recent appalling attacks, the NSW Government will:

    • Introduce a new criminal offence for intentionally inciting racial hatred, with a proposed maximum penalty of 2 years’ imprisonment.
    • Introduce a new offence in section 93ZA of the Crimes Act 1900 directed at the display of a Nazi symbol on or near a synagogue, with an increased maximum penalty to 2 years’ imprisonment, and clarify that that graffiti is a ‘public act’.
    • Expand the aggravating circumstance that applies on sentence when an offence is motivated by hatred or prejudice to ensure that it applies whether a crime is partially or wholly motivated by hatred or prejudice.
    • Amend the Graffiti Control Act 2008 to create an aggravated offence for graffiti on a place of worship.
    • Introduce a new offence in the Crimes Act 1900 to stop people in or near a place of worship from intentionally blocking access to the place of worship without reasonable excuse, or from harassing, intimidating or threatening people accessing places of worship, and provide police with associated move on powers. This new offence is proposed to have a maximum penalty of 2 years’ imprisonment.

    In addition to these strengthened laws, the Minns Labor Government is also announcing:

    • Increased funding to support the crucial work of the NSW Police Force Engagement and Hate Crime Unit by $525,000.  This will allow for boosted engagement and communications with the community, including additional synagogue and school visits.
    • An increase to the NSW Local Government Social Cohesion Grants Program by $500,000.
    • Training to support local governments address rising prevalence of hate crimes.

    These reforms build on the significant work of the police over the summer:

    • The NSW Police Force launched Operation Shelter on 11 October 2023 to respond to public safety in relation to the current conflict in the Middle East.
    • More than 300 proactive patrols are conducted under Operation Shelter every day. These centre around significant sites such as places of worship.
    • Resources from Traffic and Highway Patrol, the Regional Enforcement Squad, dog unit and Pol Air have also been brought in to help local police on the ground.
    • Strike Force Pearl has been established to investigates these hate crimes – and doubled its fulltime dedicated detectives from 20 to 40.

    The reforms send a strong message about the seriousness of committing acts of racial hatred and antisemitism, and the NSW Government’s commitment to send a clear message to perpetrators that they will be held responsible for these acts.

    Premier Chris Minns said:

    “We have seen disgusting acts of racial hatred and antisemitism.

    “These are strong new laws, and they need to be because these attacks have to stop.

    “NSW is a multicultural state, and these acts designed to intimidate and divide will not work.

    “These laws have been drafted in response to the horrifying antisemitic violence in our community but it’s important to note that they will apply to anyone, preying on any person, of any religion.

    “If you commit these acts, you will face severe penalties, and we make no apologies for that.”

    Attorney General Michael Daley said:

    “Blocking access to places of worship, graffitiing sacred sites, or inciting hatred are wholly unacceptable behaviours that have no place in our society. These proposed changes strengthen penalties and expand police powers to maintain order across the community.

    “The Minns Government is expanding the criminal law to send a clear message that inciting hatred is not just unacceptable, it will soon be criminal.

    “The entire community will be safer as a direct result of these changes. The proposed changes will mean that divisive and hateful behaviours will not succeed in dividing our community.”

    Minister for the Police and Counter-terrorism Yasmin Catley said:

    “Police are doing everything they can to disrupt and investigate these vile crimes. Today’s announcement will further strengthen their capability to continue this critical work.

    “Our community thrives on diversity and mutual respect. We refuse to let those driven by hate divide us.”

    Minister for Multiculturalism Steve Kamper said:

    “Our multicultural society is one of our greatest achievements, but it is not something we can afford to take for granted. It requires our constant attention.

    “The Minns Government will continue to proactively address bad faith actors and explore every avenue to ensure social harmony and that our multicultural society is protected.”

    Minister for Local Government Ron Hoenig said:

    “It’s vital that all tiers of government are united in the effort to stop antisemitism.

    “I welcome the additional support and training for councils so that they can expand their work promoting unity and harmony within local communities.”

    MIL OSI News

  • MIL-OSI Economics: How real-world businesses are transforming with AI – with 50 new stories

    Source: Microsoft

    Headline: How real-world businesses are transforming with AI – with 50 new stories

    Updated February 5, 2025: The post contains 50 new customer stories, which appear at the beginning of each section of customer lists. The post will be updated regularly with new stories.

    One of the highlights of my career has always been connecting with customers and partners across industries to learn how they are using technology to drive their businesses forward. In the past 30 years, we’ve seen four major platform shifts, from client server to internet and the web to mobile and cloud to now — the next major platform shift to AI.  

    As today’s platform shift to AI continues to gain momentum, Microsoft is working to understand just how organizations can drive lasting business value. We recently commissioned a study with IDC, The Business Opportunity of AI, to uncover new insights around business value and help guide organizations on their journey of AI transformation. The study found that for every $1 organizations invest in generative AI, they’re realizing an average of $3.70 in return — and uncovered insights about the future potential of AI to reshape business processes and drive change across industries.

    Check out the top 5 AI trends to watch from IDC and Microsoft

    Today, more than 85% of the Fortune 500 are using Microsoft AI solutions to shape their future. In working with organizations large and small, across every industry and geography, we’ve seen that most transformation initiatives are designed to achieve one of four business outcomes:  

    1. Enriching employee experiences: Using AI to streamline or automate repetitive, mundane tasks can allow your employees to dive into more complex, creative and ultimately more valuable work.
    2. Reinventing customer engagement: AI can create more personalized, tailored customer experiences, delighting your target audiences while lightening the load for employees.
    3. Reshaping business processes: Virtually any business process can be reimagined with AI, from marketing to supply chain operations to finance, and AI is even allowing organizations to go beyond process optimization and discover exciting new growth opportunities.
    4. Bending the curve on innovation: AI is revolutionizing innovation by speeding up creative processes and product development, reducing the time to market and allowing companies to differentiate in an often crowded field.

    In this blog, we’ve collected more than 300 of our favorite real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact and shape today’s platform shift to AI. Today, we’ve added new stories of customers using our AI capabilities at the beginning of each section. We’ll regularly update this story with more. We hope you find an example or two that can inspire your own transformation journey.

    Enriching employee experiences

    Generative AI is truly transforming employee productivity and wellbeing. Our customers tell us that by automating repetitive, mundane tasks, employees are freed up to dive into more complex and creative work. This shift not only makes the work environment more stimulating but also boosts job satisfaction. It sparks innovation, provides actionable insights for better decision-making and supports personalized training and development opportunities, all contributing to a better work-life balance. Customers around the world have reported significant improvements in employee productivity with these AI solutions:

    New Stories:

    1. Acentra Health created MedScribe using Azure OpenAI Service. The solution has saved 11,000 nursing hours and nearly $800,000. It also helped each nurse process 20 to 30 letters daily, while achieving a 99% approval rate for MedScribe-generated letters.
    2. Brisbane Catholic Education provides Microsoft 365 Copilot to 12,500 educators, and uses Microsoft Copilot Studio to create a generative AI tool to help educators integrate Catholic traditions and values into the classroom.
    3. Crediclub saves 96% per month in auditing expenses and analyzes 150 meetings per hour with Azure AI, freeing up time for 800 sales advisors and 150 branch managers to interact directly with customers.
    4. eClinicalWorks developed a tool using Azure AI services and Azure AI Document Intelligence to help healthcare workers scan, sort and match thousands of faxes each year to match the faxed data with current patient files.
    5. Education Authority of Northern Ireland (EANI) introduced Microsoft 365 Copilot to reduce admin work, allowing teachers to focus on students. The Microsoft partnership ensures secure and ethical AI use, while teacher training focuses on prompt writing and effective tool adoption.
    6. Ma’aden uses Microsoft 365 Copilot to enhance productivity, saving up to 2,200 hours monthly. Tasks like drafting emails, creating documents and data analysis have become more efficient, helping Ma’aden achieve its growth goals.
    7. Marketing org mci group uses Microsoft 365 Copilot to enhance the use of AI and other technological advances to boost employee efficiency.
    8. Michelin deployed Microsoft 365 Copilot and a generative AI in-house chatbot based on Azure OpenAI Service called “Aurora” designed to help employees optimize work and team performance, boosting productivity tenfold.
    9. Raiffeisen Bank International built its own ChatGPT using Azure OpenAI Service to automate repetitive tasks like documenting intelligence and more rapidly summarize legal, regulation and banking documents.
    10. Sanabil Investments deployed Microsoft 365 Copilot to help employees reduce the time spent on manual everyday tasks that diverted focus from more strategic and valuable work. Within two months, approximately 70% of employees regularly used Copilot.
    11. Sensei rolled out Microsoft 365 to reduce the number of internal apps and better connect systems for easier collaboration, and is using Microsoft 365 Copilot to increase efficiency.
    12. Sikshana Foundation is working with Microsoft Research India to introduce an AI copilot for teachers that shortens preparation time for lessons from an hour or more to just minutes.
    13. The University of Hong Kong adopted Microsoft 365 Copilot to enhance productivity by automating administrative tasks and providing intelligent assistance, allowing faculty to focus more on teaching.

    1. Accenture and Avanade launched a Copilot business transformation practice, supported by Microsoft, and co-invested in new capabilities, solutions and training to help organizations securely and responsibly reinvent their business functions with generative and agentic AI and Copilot technologies.
    2. Access Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into daily tools and, as a result, writing code now takes two hours instead of eight, chatbots launch in 10 days instead of three months and presentations are prepared in 45 minutes instead of six hours.
    3. Adobe is connecting Adobe Experience Cloud workflows and insights with Microsoft 365 Copilot to deliver generative-AI powered capabilities that enable marketers to increase collaboration, efficiency and creativity.
    4. Amadeus empowers its teams to focus their time and skills on value-added tasks with Microsoft 365 Copilot, by summarizing email threads, chat or transcripts and summing up information from diverse sources.
    5. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to boost productivity and innovation across its workforce.
    6. Asahi Europe & International (AEI) has adopted Microsoft 365 Copilot, saving employees potentially 15% of time previously spent on administrative tasks.
    7. AXA developed AXA Secure GPT, a platform powered by Azure OpenAI Service that empowers employees to leverage the power of generative AI while targeting the highest level of data safety and responsible use of the tool.
    8. Axon Enterprise developed a new AI tool with Azure OpenAI Service called Draft One, resulting in an 82% decrease in time spent on reports, which freed up officers to engage more with their community.
    9. Aztec Group enhanced productivity and client experience by trialing Microsoft 365 Copilot with 300 staff, uncovering “unlimited” use cases and plans for a wider rollout.
    10. Bader Sultan & Bros. Co. W.L.L. implemented Microsoft 365 Copilot to enhance employee productivity and speed up customer response times.
    11. Bancolombia is using GitHub Copilot to empower its technical team, achieving a 30% increase in code generation, boosting automated application changes to an average of 18,000 per year, with a rate of 42 productive daily deployments.
    12. Bank of Queensland Group is using Microsoft 365 Copilot, with 70% of users saving two-and-a-half to five hours per week.
    13. BaptistCare Community Services is using Microsoft 365 Copilot to save employees time as they navigate workforce shortage challenges allowing them to focus more on the people they care for.
    14. Barnsley Council was recognized as “Double Council of the Year in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and reduced administrative tasks, leading to improved job satisfaction and increased creativity.
    15. BlackRock purchased more than 24,000 Microsoft 365 Copilot licenses spanning all employees, functions and locations, helping improve the Copilot experience, including codeveloping new features and functions.
    16. British Heart Foundation is testing Microsoft 365 Copilot and in its initial test, users estimate that Microsoft 365 Copilot could save them up to 30 minutes per day.
    17. Buckinghamshire Council deployed Microsoft 365 Copilot with staff reporting productivity improvements, quality enhancements and time savings which are enabling the different teams to do more with less.
    18. Campari Group adopted Microsoft 365 Copilot to help employees integrate it into their workflow, resulting in time savings of about two hours a week from the support of routine activities such as email management, meeting preparation, content creation and skill acquisition.
    19. Canadian Tire Corporation moved its data from on-premises systems to Microsoft Azure and built digital assistants using Azure OpenAI Service, and now more than 3,000 corporate employees save 30 to 60 minutes a day using its ChatCTC digital assistant.
    20. Capita is using GitHub Copilot for productivity improvements as well as improvements in developer satisfaction, recruitment and retention.
    21. Cathay leverages Microsoft 365 Copilot to streamline meetings and manage information more effectively, reducing time-consuming tasks and fostering creativity.
    22. CDW used Microsoft 365 Copilot to improve work quality for 88% of users, enabling 77% to complete tasks faster, and increasing productivity for 85% of users.
    23. Chi Mei Medical Center is lightening workloads for doctors, nurses and pharmacists with a generative AI assistant built on Azure OpenAI Service.
    24. Clifford Chance adopted Microsoft 365 Copilot to streamline tasks, automate processes and enhance collaboration. Lawyers use it to draft and manage emails and ensure compliance, allowing them to focus on complex legal work and improve productivity.
    25. DLA Piper chose Microsoft 365 Copilot to boost productivity for operational and administrative teams, saving up to 36 hours weekly on content generation and data analysis.
    26. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 standard operating procedures to streamline customer service operations and improve data access across teams, cutting creation time from one hour to 10 minutes.
    27. E.ON is focused on Germany’s energy transition, leveraging Microsoft 365 Copilot to manage the complex grid in real-time, increasing productivity and efficiency for its workforce.
    28. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline meeting summaries, reformat documents and compile reports, enabling employees to concentrate on more strategic and fulfilling activities instead of spending six hours in meetings.
    29. EPAM is deploying Microsoft 365 Copilot to consolidate information and generate content and documents.
    30. Farm Credit Canada implemented Microsoft 365 Copilot which resulted in time savings on routine tasks for 78% of users, with 30% saving 30 to 60 minutes per week and 35% saving over an hour per week, allowing employees to focus on more value-added tasks.
    31. Finastra used Microsoft 365 Copilot to automate tasks, enhance content creation, improve analytics and personalize customer interactions, with employees citing a 20%-50% time savings.
    32. Four Agency Worldwide increased employee productivity using Microsoft 365 Copilot to generate ideas for creative work and support administrative-heavy processes, data analysis and report generation, allowing staff to focus on outreach and less time doing paperwork.
    33. Goodwill of Orange County developed an AI-powered app using Azure AI capabilities to help more people, including those with developmental, intellectual and physical disabilities, work in unfilled e-commerce positions.
    34. Harvey uses Azure OpenAI to simplify routine tasks across hundreds of law firms and legal teams, with one corporate lawyer saying he saved 10 hours of work per week.
    35. Honeywell employees are saving 92 minutes per week — that’s 74 hours a year! Disclaimer: Statistics are from an internal Honeywell survey of 5,000 employees where 611 employees responded.
    36. Insight employees using Copilot are seeing four hours of productivity gained per week from data summarization and content creation.
    37. Joos uses Microsoft 365 Copilot to grow its brand with worldwide collaboration by streamlining meetings, optimizing presentations and improving communications.
    38. Kantar is harnessing the power of Microsoft 365 Copilot by reducing costly, time-consuming IT processes and boosting productivity for employees.
    39. KMS Lighthouse enhanced its knowledge management platform with Microsoft Teams and Dynamics 365 integration, enabling users to leverage KMS Lighthouse without having to switch applications. And with Azure OpenAI Service, companies can create relevant content more quickly within the KMS Lighthouse application.
    40. KPMG Australia is using Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to perform advanced text analysis of dozens of client source documents to identify full or partial compliance, or noncompliance, in a fraction of the time required for manual assessments.
    41. LGT is launching Microsoft Copilot LGT to improve efficiency, showing users save an average of an hour a week even in the pilot phase.
    42. Localiza&Co, a leader in the mobility industry in Latin America, implemented Microsoft 365 Copilot to automate processes and improve efficiency, and reduced 8.3 working hours per employee per month.
    43. Lotte Hotels & Resorts has been creating a new work culture that allows employees to work more efficiently and focus on the nature of the work by adopting Microsoft Power Platform for automation.
    44. MAIRE is leveraging Microsoft 365 Copilot to automate routine tasks, saving over 800 working hours per month, freeing up engineers and professionals for strategic activities while supporting MAIRE’s green energy transition by reducing their carbon footprint.
    45. McDonald’s China chose Microsoft Azure AI, GitHub Copilot and Azure AI Search to transform its operations, resulting in a significant increase in AI adoption, consumption and retention from 2,000 to 30,000 employee transactions monthly.
    46. McKnight Foundation adopted Microsoft 365 Copilot for all staff, saving time, increasing productivity and freeing space to focus on strategic priorities.
    47. Medigold Health uses Azure OpenAI Service to significantly reduce the time that clinicians spend writing reports during their consultation and administrative time.
    48. Morula Health is using Microsoft 365 Copilot to enhance productivity, streamline medical writing tasks and ensure data security, ultimately improving efficiency and client satisfaction.
    49. Motor Oil Group is achieving remarkable efficiency gains by integrating Microsoft 365 Copilot into its workflows, with staff spending minutes on tasks that used to take weeks.
    50. Nagel-Group uses Azure OpenAI Service to help employees quickly access information which saves time, creates efficiency and transparency and leads to higher-quality answers overall.
    51. National Australia Bank is leveraging Microsoft 365 Copilot for daily productivity and data analysis and insights and Microsoft Copilot for Security to quickly analyze millions of security event logs and allow engineers to focus on more important areas.
    52. NFL Players Association integrated Azure AI Services and Azure App Service into their video review process, reducing review time by up to 73%, significantly increasing efficiency and enhancing player safety through consistent rule enforcement.
    53. O2 Czech Republic boosts productivity and streamlines meetings with Microsoft 365 Copilot, revolutionizing how information is shared and making automation a part of daily work.
    54. Onepoint developed a secure conversational agent based on Azure OpenAI which delivers productivity gains of between 10% and 15% across all business lines.
    55. Orange Group has over 40 use cases with Azure OpenAI Service and GitHub Copilot across business functions to support employees in their day-to-day tasks, enabling them to concentrate on higher value-added activities.
    56. Oxford University Hospitals NHS Foundation Trust implemented Microsoft 365 Copilot to improve staff report productivity by saving one to two hours a week, or simple formatting tasks down to a matter of seconds, enabling more resources to deliver frontline services.
    57. PA Consulting transformed its sales operations with Microsoft 365 Copilot, so its people can invest more time on the activities that have the biggest impact for clients and maximize the strategic value they provide.
    58. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, reducing manual tasks and summarizing reports for its 110,000 employees.
    59. Petrochemical Industries Company automates work processes to save time with Microsoft 365 Copilot from weeks to days, hours to seconds.
    60. PIMCO built ChatGWM with Azure AI Studio, a comprehensive platform that provides the ability to ask questions, receive responses and verify answers all in one place, so teams can spend more time engaging clients and having deeper conversations.
    61. PKSHA Technology is optimizing their time on critical work by increasing efficiency in meeting preparations, data analytics and ideation with the help of Microsoft 365 Copilot.
    62. Providence has collaborated with Nuance and Microsoft to accelerate development and adoption of generative AI-powered applications, helping improve care quality and access, and reduce physician’s administrative workloads.
    63. RTI International adopted Microsoft 365 Copilot to gain productivity wherever possible, allowing staff to focus on their areas of expertise, delivering even better science-backed solutions for clients.
    64. SACE, an Italian finance and insurance firm, is using Microsoft 365 Copilot and Viva to boost productivity and unlock employee potential while enhancing overall well-being — and productivity improvement data from the first nine months of implementation shows a 23% increase.
    65. Sandvik Coromant is using Microsoft Copilot for Sales to drive efficiency and accuracy, shaving at least one minute off each transaction, allowing sellers and account managers to focus their expertise on responding to customers’ needs with analysis, creativity and adaptability.
    66. Sasfin Bank built a solution on Microsoft Azure that centralized 20,000 documents to analyze contract clauses and provide real-time snapshots, moving guesswork into data-driven decision-making.
    67. Scottish Water implemented Microsoft 365 Copilot reducing mundane tasks to a minimum, and thus freeing up time for employees to work on the more meaningful tasks.
    68. Shriners Children’s developed an AI platform allowing clinicians to easily and securely navigate patient data in a singular location, enhancing patient care, and improving the efficiency of their healthcare services.
    69. Siemens is leveraging Azure OpenAI Service to improve efficiency, cut downtime and address labor shortages.
    70. Softchoice employees are experiencing firsthand how Microsoft 365 Copilot can transform daily workflows, realizing productivity gains of 97% reduction in time spent summarizing technical meetings and up to 70% less time spent on content creation.
    71. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a custom AI chatbot in three months, which improved their internal data management, decision-making and overall efficiency.
    72. Teladoc Health uses Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine tasks, boosting efficiency and increasing productivity.
    73. Telstra developed two cutting-edge generative AI tools based on Microsoft Azure OpenAI Service: 90% of employees are using the One Sentence Summary tool which resulted in 20% less follow-up customer contact and 84% of customer service agents using the Ask Telstra solution.
    74. Topsoe achieved 85% AI adoption among office employees in seven months, significantly enhancing productivity and business processes.
    75. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, resulting in significant time savings and enhanced productivity for both business and children’s services teams, with further rollouts planned.
    76. Trace3 leveraged Microsoft 365 Copilot to streamline and enhance processes across the business and with clients, such as reducing the time it takes HR recruiting managers to respond to applicants within a couple of days instead of several weeks.
    77. Unilever is reinventing their marketing process with Copilot, saving time on briefing tasks, automatically pulling in relevant market data, content and insights to accelerate campaign launches.
    78. Uniper SE implemented Microsoft 365 Copilot to reduce time spent on manual and repetitive tasks, and help workers focus on more pressing work, such as developing enhanced solutions to speed up the energy transition.
    79. Unum Group built a custom AI application to search 1.3 terabytes of data with 95% accuracy using Azure OpenAI Service.
    80. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing real business benefits, including productivity improvements, enabling new ways of working.
    81. Visier built a generative AI assistant that leverages Azure AI and Azure OpenAI Services to deliver workforce analytics and actionable insights for more than 50,000 customers.
    82. Virtual Dental Care developed an AI application Smart Scan that leverages Microsoft Azure to reduce paperwork for mobile dental clinics in schools by 75% and frees dentists to devote more time to patient care.
    83. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and saw a 60% improvement in handling administrative documents, decreased lesson preparation from hours to few minutes, increased inclusivity and enhanced communication with students and parents.

    Reinventing customer engagement

    We’ve seen great examples of how generative AI can automate content creation, ensuring there’s fresh and engaging materials ready to go. It personalizes customer experiences by crunching the numbers, boosting conversion rates. It makes operations smoother, helping teams launch campaigns faster. Plus, it drives innovation, crafting experiences that delight customers while lightening the load for staff. Embracing generative AI is key for organizations wanting to reinvent customer engagements, stay ahead of the game and drive both innovation and efficiency.

    New Stories:

    1. Aditya Birla Capital built the SimpliFi chatbot on Microsoft Azure to simplify financial services information and offers through intelligent search and proactive nudging with minimum latency and high scalability.
    2. AIA is using Copilot in Dynamics 365 Customer Service to allow customer service representatives to handle more cases in less time by automating time-consuming tasks like drafting customer emails and summarizing lengthy chats and case histories.
    3. Aydem Energy and Microsoft partner Softtech used Azure OpenAI Service to create an AI assistant for WhatsApp, providing customers with real-time updates and handling meter readings, bill checks and claims.
    4. The City of Buenos Aires developed Boti with ChatGPT using Azure OpenAI Service to manage multiple service channels and personalize key services for residents and tourists. The chatbot centralizes data, enables natural language interactions and scales to handle high demands, managing 2 million queries per month without human intervention, alleviating the operational burden by 50%, improving the citizen experience and increasing efficiency.
    5. de Alliantie built a generative AI chatbot using Azure OpenAI to digest information in their online knowledge base so staff can get accurate answers in seconds. Another Azure AI-based solution transcribes and summarizes calls, then categorizes them by theme.
    6. Haceb created a virtual technical support assistant with generative AI, helping on-the-ground technicians troubleshoot, diagnose and resolve product issues faster and more efficiently.
    7. Lloyds Banking Group developed the Branch Translation App using Microsoft Power Apps and Azure AI services with a goal to improve communication with non-English speaking customers and the innovation enhanced service delivery, receiving positive feedback from employees and customers alike.
    8. Staffbase provides its clients with Staffbase Companion, which helps it enhance internal communication with quick content generation, summarization, translation and future capabilities — and remain confident in data protection.
    9. Tekion built Automative Retail Cloud, a unified, cloud-native platform that uses generative AI to analyze communications, extract insights and provide customer-specific recommendations for sales agents.
    10. Welcome Account created a banking application with a conversational agent based on Azure OpenAI Service, in order to help people manage their finances and administrative procedures. This multilingual agent already assists no less than a thousand refugees on a daily basis.
    11. UBS is using Azure AI solutions, including Azure AI Search and Azure OpenAI Service, to power “Smart Assistants” that streamline content access and provide real-time information to Client Advisors, boosting efficiency and client engagement.
    12. Virbe enables businesses to interact with customers through AI-powered avatars, and with Azure AI services like Azure OpenAI Service and Azure AI Search, Virbe enhanced its AI avatars and simplified engagement with enterprise customers — and customers are seeing up to a 10x increase in leads.

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    1. Absa has adopted Microsoft Copilot to streamline various business processes, saving several hours on administrative tasks each day.
    2. Adobe leverages Microsoft Azure to streamline the customer experience, harnessing the power of the connected cloud services and creating a synergy that drives AI transformation across industries.
    3. Acentra Health developed Medscribe, a web application that uses Azure OpenAI Service to generate draft letters in a secure, HIPPA-compliant enclave that responds to customer appeals for healthcare services within 24 hours, reducing the time spent on each appeal letter by 50%.
    4. Air India leveraged Azure OpenAI Service to develop a virtual assistant that has handled nearly 4 million customer queries with full automation, significantly enhancing customer experience and avoiding millions of dollars in customer support costs.
    5. Alaska Airlines is using Microsoft Azure, Microsoft Defender, and GitHub to ensure its passengers have a seamless journey from ticket purchase to baggage pickup and started leveraging Azure OpenAI Service to unlock more business value for its customer care and contact centers.
    6. Ally Financial is using Azure OpenAI Service to reduce manual tasks for its customer service associates, freeing up time for them to engage with customers.
    7. BMW Group optimizes the customer experience connecting 13 million active users to their vehicles with the MyBMW app on Azure, which supports 450 million daily requests and 3.2TB data processing.
    8. Boyner has tripled its e-commerce performance using Microsoft Azure, seeing a rise in customer satisfaction, engagement, conversion rate and revenue.
    9. Bradesco Bank integrated Microsoft Azure to its virtual assistant, BIA, resulting in reduced response time from days to hours, improving operational efficiency and client satisfaction.
    10. Capgemini Mexico integrated GitHub Copilot to support scalable AI implementations which has led to improved customer experiences and increased efficiency.
    11. Capitec Bank uses Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to assist customer service consultants in accessing product information more efficiently, saving significant time for employees each week.
    12. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to enhance developer efficiency, optimize product sheet categorization and improve customer satisfaction.
    13. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI tool used by sales agents to provide instant access to comprehensive product and customer solution information, significantly reducing search time by 80%.
    14. Chanel elevated their client experience and improved employee efficiency by leveraging Microsoft Fabric and Azure OpenAI Service for real-time translations and quality monitoring.
    15. City of Burlington created two AI-powered solutions: MyFiles system using Microsoft Power Platform for building permits, and CoBy, a 24/7 customer support assistant using Microsoft Copilot Studio.
    16. City of Madrid created an AI virtual assistant with Microsoft Azure OpenAI Service offering tourists accurate, real-time information and personalized responses in 95-plus languages.
    17. Cognizant is making performance management more effective and meaningful with Microsoft Azure Machine Learning to help clients across industries envision, build, and run innovative digital enterprises.
    18. Coles Group has leveraged Microsoft Azure to enhance its digital presence and improve customer engagement, rolling out new applications to its stores six times faster without disrupting workloads.
    19. Commercial Bank of Dubai used Microsoft Azure to upgrade its application infrastructure, improving transaction security and speed so individual customers can now open an account and start banking in about two minutes.
    20. Cradle Fund, dedicated to nurturing startups in Malaysia, introduced an AI-driven chatbot to boost user interaction and increase public engagement. User engagement quadrupled while resolution time was reduced from two days to a few clicks. Cradle also decreased customer service costs by 35%, increased international interactions by 40% and increased daily average visits 10-fold.
    21. Doctolib, a leading eHealth company in France, leverages Microsoft technology to develop an AI-powered medical assistant, integrating both Azure OpenAI Service and Mistral Large on Azure.
    22. Docusign used Azure AI to develop its Intelligent Agreement Management (IAM) platform, which supports millions of workflows, reducing contract processing times and enhancing customer satisfaction with advanced AI-powered analytics.
    23. Dubai Electricity and Water Authority has significantly improved productivity and customer satisfaction by integrating multiple Microsoft AI solutions, reducing task completion time from days to hours and achieving a 98% customer happiness rate.
    24. Elcome uses Microsoft 365 Copilot to improve the customer experience, reducing response times from 24 hours to eight hours.
    25. elunic developed shopfloor.GPT based on Azure OpenAI leading to increased productivity for customers saving 15 minutes per request.
    26. Estée Lauder Companies is leveraging Azure OpenAI Service to create closer consumer connections and increase speed to market with local relevancy.
    27. First National Bank (FNB) is using Microsoft Copilot for Sales to help bankers create professional, thoughtful emails in 13 native South African languages, to enhance customer interactions, streamline communications and reinforce its commitment to innovation and customer service.
    28. Flora Food Group migrated to Microsoft Fabric to offer more detailed and timely insights to its customers, enhancing service delivery and customer satisfaction.
    29. Groupama deployed a virtual assistant using Azure OpenAI Service that delivers reliable, verified and verifiable information, and boasts an 80% success rate.
    30. Holland America Line developed a virtual agent using Microsoft Copilot Studio that acts as a digital concierge on their website to support new and existing customers and travel advisors, which has achieved a strong resolution rate and is currently handling thousands of conversations per week.
    31. International University of Applied Sciences (IU) adopted Azure OpenAI Service to revolutionize learning with a personalized study assistant that can interact with each student just like a human would.
    32. Investec is using Microsoft 365 Copilot for Sales to enhance the bank’s client relationships, estimating saving approximately 200 hours annually ultimately boosting sales productivity and delivering personalized, seamless customer experience.
    33. Jato Dynamics used Azure OpenAI Service to automate content generation, helping dealerships save approximately 32 hours each month.
    34. Kenya Red Cross worked with Pathways Technologies to develop a mental health chatbot in Azure AI.
    35. LALIGA is delivering a seamless fan experience and AI insights with Azure Arc, using AI in Azure for optimizing match scheduling and other key operations.
    36. Legrand used Azure OpenAI Service to reduce the time to generate product data by 60% and improve customer support interactions with fast, accurate information.
    37. Linum is using Microsoft Azure to train their text-to-video models faster and more efficiently without losing performance or wasting resources.
    38. Lumen Technologies is redefining customer success and sales processes through the strategic use of Microsoft 365 Copilot, enhancing productivity, sales and customer service in the global communications sector.
    39. Mars Science & Diagnostics used the Azure AI catalog to build generative AI apps to enhance accuracy and extract data insights quickly, helping pets with critical, undiagnosed conditions receive the care they require faster.
    40. McKinsey & Company is creating an agent to reduce client onboarding process by reducing lead time by 90% and administrative work by 30%.
    41. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to enhance customer service and software development, resulting in a 25% increase in customer satisfaction scores and 40% more traffic on customer service queries.
    42. Milpark Education integrated Microsoft Copilot and Copilot Studio and in just four months, improved efficiency and accuracy of student support, decreasing the average resolution time by 50% and escalation time by more than 30%.
    43. National Basketball Association is using Azure OpenAI Service to speed up the time to market, helping fans connect with the league with personalized, localized insights to enhance the fan experience.
    44. NC Fusion chose a comprehensive Microsoft solution to make marketing engagement activities easier and accurately target the best audience segments.
    45. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarizes consultations, supports triage and provides real-time translations.
    46. Orbital Witness embraced the use of large language models (LLMs) in Azure OpenAI to build its innovative AI Agent application, Orbital Copilot, which can save legal teams 70 percent of the time it takes to conduct property diligence work.
    47. Pacific Gas & Electric built a chatbot using Microsoft Copilot Studio that saves $1.1 million annually on helpdesk support.
    48. Parloa took a “voice-first” approach and created an enterprise-grade AI Agent Management platform to automate customer interactions across phone, chat and messaging apps.
    49. Pockyt is using GitHub Copilot and anticipates a 500% increase in productivity in the medium to long term as they continue adapting AI and fine-tuning their software development life cycle.
    50. South Australia Department for Education launched an AI-powered educational chatbot to help safeguard students from harmful content while introducing responsible AI to the classrooms.
    51. Sync Labs is using Microsoft Azure to create AI-driven solutions that have led to a remarkable 30x increase in revenue and a 100x expansion of their customer base.
    52. Syndigo is using Azure to accelerate digital commerce for its customers by more than 40% and expand its customer base.
    53. Telkomsel created a virtual assistant with Azure OpenAI Service, resulting in a leap in customer self-service interactions from 19% to 45%, and call volume dropped from 8,000 calls to 1,000 calls a day.
    54. Torrens University chose to use Azure OpenAI to uplift its online learning experience, saving 20,000 hours and $2.4 million in time and resources.
    55. Trusting Social integrated Microsoft Azure services to launch AI-driven agents that are changing how banks function and transforming their customer’s banking experience.
    56. University of California, Berkeley used Azure OpenAI Service to deploy a custom AI chatbot that supports student learning and helps students with complex coursework.
    57. University of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to enable faculty to build custom chatbots for enhancing student onboarding, feedback, career simulation and more.
    58. Van Lanschot Kempen is using Microsoft 365 Copilot to reduce the time needed for daily tasks, freeing up time to invest in that crucial personal connection.
    59. Virgin Money built an award-winning virtual assistant using Copilot Studio to help build customers’ confidence in their digital products and services.
    60. VOCALLS automates over 50 million interactions per year, resulting in a 78% reduction in average handling time aside from a 120% increase in answered calls.
    61. Vodafone Group is leveraging Microsoft’s AI solutions, including Azure AI Studio, OpenAI Service, Copilot and AI Search, to achieve a 70% resolution rate for customer inquiries through digital channels and reduce call times by at least one minute.
    62. Walmart is using Azure OpenAI Service to deliver a helpful and intuitive browsing experience for customers designed to serve up a curated list of the personalized items a shopper is looking for.
    63. Weights & Biases created a platform which runs on Microsoft Azure that allows developers to keep records, log successes and failures and automate manual tasks.
    64. World2Meet is providing better customer service and operations with a new virtual assistant powered by Microsoft Azure.
    65. Xavier College is modernizing its student information systems on Microsoft Dynamics 365 and Microsoft Azure to unlock powerful insights, fostering innovation and data-driven decision making.
    66. Zavarovalnica Triglav implemented Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and smart rerouting of customer enquiries.
    67. Zurich Insurance Group used Azure OpenAI Service to develop advanced AI applications that led to more accurate and efficient risk assessment evaluations, accelerating the underwriting process, reducing turnaround times and increasing customer satisfaction.

    Reshaping business process

    Transforming operations is another way generative AI is encouraging innovation and improving efficiency across various business functions. In marketing, it can create personalized content to truly engage different audiences. For supply chain management, it can predict market trends so companies can optimize their inventory levels. Human resources departments can speed up the hiring process, while financial services can use it for fraud detection and risk assessments. With generative AI, companies are not just refining their current processes, they’re also discovering exciting new growth opportunities.

    New Stories:

    1. Bank of Queensland is modernizing its operations with Azure, Microsoft 365 and Microsoft 365 Copilot, using AI to optimize business processes such as creating marketing content, building reports and plans and drafting HR content.
    2. Document360 created an AI-powered knowledge base and service platform for companies to create, manage and publish online documentation, including product manuals, SOPs and wikis.
    3. Eduvos is simplifying the student enrollment experience with Microsoft Azure and Dynamics 365, reducing the time from 90 days to nearly instantaneous and associated costs by 90%.
    4. Emirates Global Aluminum (EGA) uses Azure Local to support its digital manufacturing platform, including support for safety-critical applications that use AI. Through its hybrid Azure environment, EGA has achieved 10 to 13 times faster AI response time and 86% cost savings for AI image and video use cases.
    5. Hellenic Cadastre built a system that reads and categorizes property contracts, applies legal rules and provides assessments for approval using Azure OpenAI Service. Today, property transaction assessments take less than 10 minutes instead of hours, reducing costs from 15 euros to 0.11 euros per assessment. The system also enhanced property owners’ legal security and boosted the Greek economy by enabling transactions to be completed sooner.
    6. Startup legal-i is using AI to analyze unstructured data and help expensive insurance specialists make better decisions faster — speeding up healthcare and insurance processes and improving the accuracy of outcomes.
    7. Publishing company SHUEISHA Inc. is using Microsoft Security Copilot to enable faster incident response, boosting the confidence and effectiveness of cybersecurity personnel.
    8. thyssencrupp is using the Siemens Industrial Copilot, built on Azure OpenAI Service, to address a skilled labor gap while revolutionizing how it programs and operates machinery.
    9. U.S. AutoForce implemented Dynamics 365 Supply Chain Management to centralize warehouse data, connect processes and improve operational efficiency while using Microsoft Copilot for Finance to automate monthly reconciliations.

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    1. ABB Group integrated Azure OpenAI Service into their Genix Copilot platform enabling customers to achieve up to 30% savings in operations and maintenance, 20% improvement in energy and emission optimization and an 80% reduction in service calls.
    2. Accelleron used Microsoft Power Platform to support numerous business applications and simplify processes for service agents and employees, resulting in the onboard of new agents in 30 minutes, compared to two days for other solutions.
    3. Accenture developed an AI-powered financial advisor that leverages RISE with SAP on Microsoft Azure to enhance their infrastructure and integrate financial data.
    4. Atomicwork leverages Azure OpenAI to bring together three power capabilities: a conversational assistant, a modern service management system and a workflow automation platform.
    5. Blink Ops fully embraced generative AI to build the world’s first Security Automation Copilot with more than 8,000 automated workflows to help any Security/IT task through prompts.
    6. Chalhoub Group is using Microsoft Fabric to modernize its data analytics and streamline its data sources into one platform, increasing agility, enhancing analytics and accelerating processes.
    7. Cineplex is developing innovative automation solutions for finance, guest services and other departments, saving the company over 30,000 hours a year in manual processing time.
    8. ClearBank moved its services to Microsoft Azure to gain scalability and efficiency, pushing out 183% more monthly system releases, gaining both scalability and efficiency.
    9. Danske Statsbaner increases productivity up to 30% with help from Microsoft AI solutions.
    10. Dentsu implemented Microsoft Azure AI Foundry and Azure OpenAI Service to build a predictive analytics copilot that supports media insights, cutting analysis time by 80% and overall time to insight by 90%, reducing analysis costs.
    11. Dow implemented Microsoft 365 Copilot to empower teams with AI-driven insights and streamline essential workflows by automating tasks across departments, saving millions of dollars on shipping operations in the first year.
    12. Eastman implemented Microsoft Copilot for Security realizing the benefits of accelerated upskilling, step-by-step guidance for response and faster threat remediation.
    13. Fast Shop migrated to Microsoft Azure creating a self-service culture of access to data, eliminating delays, reducing costs and increasing leadership satisfaction with data while providing more agility in reporting.
    14. Florida Crystals adopted a value-added solution across Microsoft products including Microsoft 365 Copilot to reduce telecom expenses and automate industrial process controls.
    15. GHD is reinventing the RFP process in construction and engineering with Microsoft 365 Copilot.
    16. GovDash is a SaaS platform that leverages artificial intelligence to streamline the entire business development life cycle for government contracting companies using Azure OpenAI.
    17. Grupo Bimbo is deploying Microsoft’s industrial AI technologies to modernize its manufacturing processes, optimizing production and reducing downtime, driving significant cost savings, and empowering global innovation.
    18. Insight Canada implemented Microsoft 365 Copilot to streamline business operations, with 93% of users realizing productivity gains in functions including sales, finance and human resources.
    19. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Security, resulting in faster threat detection, increased productivity and reduced storage costs.
    20. Kaya deployed a custom implementation of Microsoft Dynamics 365 and Power BI to modernize its supply chain, leading to enhanced visibility, improved planning and streamlined inter-department operations.
    21. Lenovo leveraged Dynamics 365 Customer Service to rapidly manage customer inquiries by streamlining repetitive tasks, boosted agent productivity by 15%, reduced handling time by 20% and reached record-high customer satisfaction.
    22. Lionbridge Technologies, LLC is using Microsoft Azure and Azure OpenAI Service to accelerate its delivery times and improve quality, reducing project turnaround times by up to 30%.
    23. LTIMindtree integrated Microsoft Copilot for Security, offering automated incident response, integrated threat intelligence and advanced threat analysis.
    24. Mania de Churrasco used Microsoft Azure, Power Platform and Microsoft 365 to achieve high efficiency, security and scalability in its operations, in addition to improving its data intelligence, which indirectly participated in a 20% increase in sales year on year.
    25. National Bank of Greece built an Azure-powered Document AI solution to transform its document processing, improving the bank’s accuracy to 90%.
    26. Nest Bank has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, resulting in doubled sales and increased daily transactions from 60,000 to 80,000, showcasing the transformative impact of generative AI in the financial sector.
    27. Network Rail modernized their data analytics solution with Microsoft Azure, helping engineers understand data 50% faster than before and improve efficiency, passenger experiences and safety — all while saving costs.
    28. Nsure developed an AI-powered agent that uses Copilot Studio and Power Automate to reduce manual processing time by 60% while also reducing associated costs by 50%.
    29. Oncoclínicas implemented Microsoft Azure to transform its entire data ecosystem with a web portal and mobile application that performs all image processing and storage.
    30. Operation Smile used Azure OpenAI Service, Fabric and Power Apps to eliminate manual data entry, resulting in reduced translation errors by about 90% and the time required for completing reports from four to five hours to just 15 to 20 minutes.
    31. Pacifico Seguros has adopted Microsoft Copilot for Security to optimize its security operations and anticipate and neutralize threats more efficiently and effectively.
    32. Parexel adopted Azure Databricks and Microsoft Power BI, achieving an 85% reduction in data engineering tooling costs, a 30% increase in staff efficiency and a 70% reduction in time to market for data product delivery.
    33. Paysafe used Microsoft 365 Copilot to streamline meetings, information management and document creation, addressing language barriers, eliminating time-consuming tasks and boosting creativity along the way.
    34. Planted is integrating Azure OpenAI to manage everyday tasks more efficiently and facilitate the search for information for innovative process development.
    35. Presidio realized dramatic productivity gains saving 1,200 hours per month on average for the employees using Microsoft 365 Copilot and created 70 new business opportunities.
    36. Qatar Charity used Copilot Studio to increase its call center efficiency, reducing average handle time by 30%, increased customer satisfaction by 25%, and achieved a 40% reduction in IT maintenance costs.
    37. Saphyre uses Microsoft Azure and AI to provide an intelligent cloud-based solution that automates and streamlines financial trading workflows around client and counterparty life cycle management, reducing manual efforts by 75%.
    38. StarKist Foods used Azure to effectively unite production and demand processes with finance, reducing the planning cycle from 16 hours to less than one.
    39. Swiss International Air Lines migrated and modernized with Microsoft Azure, achieving up to 30% cost savings, a remarkable boost in platform stability along with enhanced security visibility.
    40. ZEISS Group uses Microsoft Fabric to create a secure and trusted data supply chain that can be shared effortlessly across a range of business units.
    41. ZF Group builds manufacturing efficiency with over 25,000 apps and 37,000 unique active users on Power Platform.

    Bending the curve on innovation

    Generative AI is revolutionizing innovation by speeding up creative processes and product development. It’s helping companies come up with new ideas, design prototypes, and iterate quickly, cutting down the time it takes to get to market. In the automotive industry, it’s designing more efficient vehicles, while in pharmaceuticals, it’s crafting new drug molecules, slashing years off R&D times. In education, it transforms how students learn and achieve their goals. Here are more examples of how companies are embracing generative AI to shape the future of innovation.

    New Stories:

    1. Agricultural Development Trust (ADT) of Baramati is analyzing water, weather, nutrient, pH data and more with AI to increase crop yields in India.
    2. DrumBeat.AI is using Microsoft AI services to predict, identify and treat ear diseases in communities that are both rural and remote, helping to prevent hearing loss among Indigenous communities in Australia.
    3. Dynamic Health Systems created its VitruCare365® platform on the Microsoft Cloud for healthcare technologies to enable motivational care planning. Built on Microsoft Azure, FHIR (Fast Healthcare Interoperability Resources) and Dynamics 365, it provides personalized apps powered by Azure OpenAI Service to each patient and is deployed as an extension to the Microsoft 365 tools clinicians use every day.
    4. Cities can use Esri’s ArcGIS geospatial platform to create environmental digital twins that simulate heavy rainfall and apply hot spot analysis to highlight flooding. Adding Azure AI to the geospatial digital twin will reveal insights in impossible amounts of data.
    5. Digital employment agency Gojob developed Aglae, a virtual assistant based on Azure OpenAI Service, to pre-qualify candidates within 15 minutes, enabling recruiters to achieve record employment placement rates.
    6. Institut Curie and Microsoft partner Witivio developed Copilot for Researcher, an agent that can help researchers with some of the administrative tasks in their jobs so they have more time to spend on actual new ideas in the fight against cancer.
    7. NASA created Earth Copilot to transform how people interact with Earth’s data.
    8. Parity is helping women athletes use data and AI to help improve their well-being, performance and careers.
    9. Petbarn created “PetAI” using Azure OpenAI Service, Azure AI Search and Azure App Service to provide Australian pet owners highly personalized advice and product recommendations.
    10. Project Guacamaya is using daily satellite images and various AI models tailored to the Amazon ecosystem to help prevent its deforestation, allowing for quicker action to be taken in at-risk areas.
    11. Properstar developed a solution to simplify the analysis of unstructured real estate data and create a dynamic, AI-powered filtering system that provides more nuanced search results.
    12. RadarFit is using generative AI and a unique gamification strategy to encourage healthy habits in Brazil, with a comprehensive health and wellness program aimed at helping companies reduce chronic disease rates.
    13. SEDUC is using Microsoft 365 Copilot for administrative tasks — such as generating legal documents and handling administrative inquiries — and has expanded to include AI usage with students and teachers, including personalized learning to cater to individual student needs and help them recover from learning losses during the pandemic.
    14. Indonesia’s Universitas Terbuka used Microsoft Azure OpenAI services and Azure AI Foundry to build an AI tutor that delivers accurate, curriculum-aligned responses and streamlines student assessment. The tutor currently supports 500 classes and some 100,000 students.
    15. World Traveler is using AI including Microsoft Reading Progress and Microsoft Immersive Reader to help teachers reach its globally and educationally diverse students with personalized learning experiences.
    16. South Korean startup Wrtn Technologies brings ATI close to people, with a “superapp” that compiles an array of AI use cases and services, but localized for Korean users to integrate AI into their everyday lives.

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    1. Air India has incorporated Microsoft 365 Copilot into multiple departments, unlocking a new realm of operational insights that not only provides critical data on flight punctuality and operational hurdles, but also empowers proactive, collaborative decision making.
    2. Agnostic Intelligencedeployed Azure OpenAI Service to eliminate time-consuming tasks, saving users up to 80% of their time, and enabling IT managers to focus on innovation and quality assurance.
    3. Albert Heijn is using Azure OpenAI for everything from customer personalization to demand forecast and food waste projects, making it easier for its customers to change their lifestyle.
    4. Amgen is using Microsoft 365 Copilot to boost productivity and has the potential to speed up drug development and support advancements in their business processes.
    5. APEC leverages Microsoft Azure and deep neural network algorithms to develop an app that enables healthcare providers to capture retinal images, increasing the accuracy to identify Retinopathy of Prematurity (RoP) to 90%.
    6. ASOS is using Azure AI Studio to help customers discover new looks with genuine shopping insights, personalized conversations, naturalism and even humor to enliven the shopping journey.
    7. Auburn University is incorporating Microsoft Copilot to promote AI literacy, accessibility and collaboration, with the aim to expand educational and economic opportunities for its entire academic community with AI-centric tools.
    8. B3 launched an AI assistant using Azure OpenAI Service that aids 10,000 users a day to answer Brazilians’ questions about how to start investing.
    9. Basecamp Research aims to build the world’s largest database of national biodiversity and apply AI and machine learning to advance bioscience.
    10. Bayer is using Microsoft Copilot to contribute to feeding a growing global population and helping people lead healthier, disease-free lives.
    11. BMW AG implemented Azure AI to develop a mobile data recorder copilot for faster data management helping engineers reduce the lead time for insights from days to hours or sometimes minutes.
    12. Brembo leveraged Azure OpenAI to develop ALCHEMIX, a solution to generate innovative compounds for its brake pads, drastically reducing the development time of new compounds from days to mere minutes.
    13. Canary Speech can now train new vocal models in as little as two months and handle millions of transactions per month with Microsoft Azure.
    14. CapitaLand simplified internal processes increasing efficiency to more than 10,000 man-days saved per year and deployed Azure OpenAI Service to build the first AI hospitality chatbot for its lodging business.
    15. Cassidy is using Azure OpenAI Service to enhance efficiency across various industries, supporting over 10,000 companies.
    16. Coca-Cola is implementing Azure OpenAI Service to develop innovative generative AI use cases across various business functions, including testing how Microsoft 365 Copilot could help improve workplace productivity.
    17. Denso is developing “human-like” robots using Azure OpenAI Service as the brain to help robots and humans work together through dialogue.
    18. eFishery is using Azure OpenAI for farmers to get the data and insights on fish and shrimp farming, including more precise feeding and water quality monitoring.
    19. EY developed an application that automatically matches and clears incoming payments in SAP, resulting in an increase from 30% to 80% in automatically cleared payments and 95% matched payments, with estimated annual time savings of 230,000 hours globally.
    20. EY worked with Microsoft to make Azure AI Foundry more inclusive for all, serving the 20% of the global workforce identifying as neurodivergent.
    21. FIDO is using Azure OpenAI Service to develop an AI tool that uses sound to pinpoint leaky pipes, saving precious drinking water.
    22. Georgia Tech is using Azure OpenAI Service to enhance the electric vehicle (EV) charging infrastructure, achieving rapid data classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
    23. GigXR developed a solution to create the intelligence for specific AI patients using Microsoft Azure OpenAI Service and other Azure services.
    24. GoTo Group is significantly enhancing productivity and code quality across its engineering teams by adopting GitHub Copilot, saving over seven hours per week and achieved a 30% code acceptance rate.
    25. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking more than 400 ideas and 20 prototypes, laying the foundation for the government to harness the power of generative AI.
    26. H&R Block is using Azure AI Studio and Azure OpenAI Service to build a new solution that provides real-time, reliable tax filing assistance.
    27. Haut.AI provides skin care companies and retailers with customizable, AI-based skin diagnostic tools developed with the help of Microsoft AI.
    28. Helfie is building a solution that caters to healthcare providers who can arm their patients with an application to more quickly and accurately access the care they need.
    29. Hitachi will implement Azure Open AI Service, Microsoft 365 Copilot and GitHub Copilot to create innovative solutions for the energy, mobility and other industries.
    30. Icertis is providing AI-based tools that will recognize contract language and then build algorithms to automatically choose the right approach based on the content of the contract.
    31. Iconem leveraged AI-generated imagery to process and analyze a vast amount of photogrammetry data used to create the 3D digital twin of St. Peter’s Basilica, allowing visitors to explore every intricate detail from anywhere in the world.
    32. ITOCHU is using Azure OpenAI Service and Azure AI Studio to evolve its data analytics dashboard into a service that provides immediate recommendations by automatically creating evidence-based product proposals.
    33. IU International University of Applied Sciences (IU) is using the power of Azure OpenAI Service to develop Syntea, an AI avatar integrated into Microsoft Teams and Microsoft 365 Copilot, making learning more personalized, autonomous and flexible.
    34. Khan Academy has partnered with Microsoft to bring time-saving and lesson-enhancing AI tools to millions of educators.
    35. Lufthansa Group developed an animated 3D avatar called Digital Hangar to help guide passengers from initial travel inspiration to flight booking through an exchange with an Avatar in natural language.
    36. Mia Labs implemented Azure OpenAI to produce and protect its conversational AI virtual assistant Mia that provides fast support from investors, along with the sophisticated security posture and threat protection capabilities for AI workloads.
    37. Mitsubishi Heavy Industries is using Azure OpenAI Service to help accelerate digital innovation in power plants.
    38. Molslinjen has created an AI analytics toolbox that has reduced fuel emissions, improved customer satisfaction and brought in millions of additional revenue.
    39. New Sun Road implemented AI into a local controller for energy systems to balance the supply, storage and use requirements. This optimized loads to accelerate the deployment of renewable energy for local clean power for communities.
    40. Novo Nordisk recently published initial results with predictive AI models for advanced risk detection in cardiovascular diseases, including an algorithm that can predict patients’ cardiovascular risk better than the best clinical standards.
    41. Ontada implemented Azure AI and Azure OpenAI Service to target nearly 100 critical oncology data elements across 39 cancer types and now accesses an estimated 70% of previously unanalyzed or unused information, accelerating its life science product development, speeding up time to market from months to just one week.
    42. Paige.AI is using AI and Microsoft Azure to accelerate cancer diagnoses with data from millions of images.
    43. Pets at Home created an agent to help its retail fraud detection team investigate suspicious transactions.
    44. Plan Heal is using Microsoft AI to create solutions that enable patients to monitor and report health metrics so care providers can better serve them.
    45. Pacific Northwest National Laboratory (PNNL) is testing a new battery material that was found in a matter of weeks, not years, as part of a collaboration with Microsoft.
    46. Rijksmuseum is harnessing the power of Copilot to make art accessible at scale by joining forces with Microsoft to improve and expand the art experience for blind and low-vision community members.
    47. Royal National Institute of Blind People is using Azure AI services to develop an AI-based solution that quickly and accurately converts letters to braille, audio, and large print formats.
    48. Schneider Electric provides productivity-enhancing and energy efficiency solutions and is using a whole suite of AI tools to hasten its own innovation and that of its customers.
    49. SPAR ICS created an award-winning, AI-enabled demand forecasting system achieving 90% inventory prediction accuracy.
    50. SustainCERT deployed GenAI and machine learning for automated data verification, extraction from documents and to accelerate auditing processes to enable verifying the impacts and credibility of carbon credits.
    51. Suzuki Motor Corporation is adopting Azure OpenAI Service for data security, driving company-wide use with five multipurpose apps.
    52. Tecnológico de Monterrey created a generative AI-powered ecosystem built on Azure OpenAI Service with the goal to personalize education based on the students’ needs, improve the learning process, boost teachers’ creativity and save time on tedious tasks.
    53. TomTom is using Azure OpenAI Service, Azure Cosmos DB and Azure Kubernetes Service to revolutionize the driver experience.
    54. Toyota is deploying AI agents to harness the collective wisdom of engineers and innovate faster in a system named “O-Beya,” or “big room” in Japanese. The “O-Beya” system currently has nine AI agents — from a Vibration Agent to a Fuel Consumption Agent.
    55. Unilever is partnering with Microsoft to identify new digital capabilities to drive product innovation forward, from unlocking the secrets of our skin’s microbiome to reducing the carbon footprint of a multibillion-dollar business.
    56. Unity used Microsoft Azure OpenAI Service to build Muse Chat, an AI assistant that can guide creators through common questions and help troubleshoot issues to make game development easier.
    57. University of South Florida is using Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming tasks so faculty and staff can spend this time creatively solving problems, conducting critical research, establishing stronger relationships with peers and students and using their expertise to forge new, innovative paths.
    58. Utilidata built the first distributive AI and accelerated computing platform for the electric grid allowing flexible transformation and dynamic infrastructure to increase electrification and decarbonization.
    59. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visual Studio as much as 50 percent faster, contributing to increased customer retention, faster time to market and increased revenue.
    60. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and using Microsoft Viva to drive sustainable adoption, streamlining processes, empowering better decision making and cultivating a culture of innovation and inclusion.
    61. Wipro is committed to delivering value to customers faster and improving the outcomes across the business by investing $1 billion in AI and training 200,000 employees on generative AI principles with Microsoft Copilot.

    Read more:

    IDC InfoBrief: sponsored by Microsoft, 2024 Business Opportunity of AI, IDC# US52699124, November 2024

    Tags: AI, AI Azure, Azure OpenAI Service, Copilot, Copilot Studio, Microsoft 365 Copilot

    MIL OSI Economics

  • MIL-OSI United Kingdom: Workers have to come before profit in Employment Rights Bill

    Source: Scottish Greens

    Workers rights are crucial to a greener economy.

    Keir Starmer must not bend the knee to big business interests over the upcoming Employment Rights Bill, says Scottish Greens MSP, Maggie Chapman.

    The Employment Rights Bill, which is meant to improve workers’ rights and ban zero-hours contracts, has come under pressure as Tories and large corporate lobbying groups try to water down the bill.

    Scottish Greens have long called for many of the provisions included in the bill, but are determined to see it go further, including protecting hospitality and retail workers from unpaid trial shift exploitation, increasing the minimum wage to at least the real living wage and taking steps to normalise a four-day work week with no loss of pay.

    Union leaders have called on the Labour government to ignore calls from lobbyists and work to strengthen workers’ rights.

    Scottish Greens MSP Maggie Chapman said:

    “Workers deserve better. For too long, big businesses across the country have exploited and used workers to put profits into their shareholders’ pockets.

    “Scottish Greens have been calling for years to improve workers rights here in Scotland because we know things must change. But when Labour had the chance to back our calls to devolve workers’ rights to the Scottish Parliament, they failed. They lacked the courage to stand up for Scottish workers.

    “Now, Labour must have the courage to stand up against corporate lobbyists who want to water down this crucial Employment Rights Bill. This bill is far from perfect, but it can make crucial progress towards a better deal for workers and implement many of the policies that Scottish Greens want to see delivered here in Scotland.

    “Whilst the Tories and big business try to water down the bill, it’s more important than ever that all MPs put the rights of workers before profit.”

    MIL OSI United Kingdom

  • MIL-Evening Report: What is sexsomnia? And how can it be used as a defence in court?

    Source: The Conversation (Au and NZ) – By Christopher Rudge, Law lecturer, University of Sydney

    Canvan-Images/Shutterstock

    Over the past decade, “sexsomnia” has been used as a defence in a number of Australian sexual assault trials.

    This sleep disorder – sometimes known as “sleep sex” – causes people to engage in sexual behaviour while asleep.

    Last week, a Sydney man with sexsomnia was acquitted of rape charges. The dispute was not whether he had sex with the woman, nor whether she consented.

    The question was whether the man’s actions were voluntary. This turned on whether he was asleep or awake when he performed the acts.

    The apparent increase in the use of the sexsomnia defence has raised concerns, both in Australia and overseas. Some claim the defence may be a way for people accused of sex crimes to evade justice.

    In this latest case, the trial judge explained a well-established rule of criminal law to the jury. The rule is that a person cannot be held criminally responsible for involuntary acts. After deliberating, the jury found the man not guilty.

    But how can sexsomnia be proved in court? Here’s what we know about this rare condition, and how it is used as a criminal defence.

    What is sexsomnia?

    Sexsomnia is not the same as having sex dreams. It is a parasomnia, or sleep disorder. It can cause the person to engage in sexual behaviour while unconscious, including sexual touching, intercourse or masturbation.

    Sexsomnia was only added to the Diagnostic Statistical Manual of Mental Disorders (DSM-5) in 2013. It sits alongside sleepwalking and night terrors.

    People may not be aware they have sexsomnia. There are some potential triggers, including alcohol and stress. But there are also effective treatments, including the drug clonazepam, which has sedative affects, as well as some antidepressants.

    It’s unclear how common sexsomnia is, but it’s thought to be rare. A 2020 study found only 116 clinical cases had been recorded in the medical literature.

    But it may also be underreported due to embarrassment and a lack of awareness.

    How is it used in court?

    Sexsomnia is a recent version of an older legal defence known as automatism, which can be traced to the 1840s.

    Automatism describes actions without conscious volition (meaning without using your will). Those with automatism have no memory or knowledge of their acts.

    The law has recognised automatism in sleep walking, in reflexes, spasms, or convulsions, and in acts of those with hypoglycaemia (low blood sugar) and epilepsy.

    But an important debate in the legal cases, as well as among psychiatrists and sleep experts, is about how to classify the condition.

    Essentially, is sexsomnia a mental health impairment caused by an underlying mental illness? Or is it a temporary “malfunction” that occurs in an otherwise “healthy mind”?

    Australian law has recognised sexsomnia as the latter (a kind of “sane automatism”) meaning it is characterised by episodes that don’t necessarily recur.

    Sexsomnia may be underreported due to shame and lack of knowledge about the condition.
    NoemiEscribano/Shutterstock

    How can sexsomnia be proved?

    Detailed medical evidence is usually required for this defence. However, the defendant only needs to prove there was a “reasonable possibility” their acts were involuntary.

    By contrast, the prosecution must prove “beyond a reasonable doubt” that the sexual acts were voluntary or “willed” – a higher standard of proof.

    This means it can be challenging to rule out sexsomnia once the defendant has presented evidence of the condition.

    Is sexsomnia a mental illness?

    Some important Australian cases have considered whether the law should treat sexsomnia as an ongoing mental disorder instead of a transitory “malfunction of the mind”.

    In a 2022 case, prosecutors accepted that a New South Wales man accused of sexual offences against his daughter had sexsomnia. What they contested was that his condition arose from a “sound mind”.

    They argued sexsomnia should now be considered a mental illness. This argument capitalised on new laws that had commenced that year in NSW.

    In defining mental health impairments, the new laws included a disturbance of volition.

    Why is this significant?

    The 2022 case was understood to have legal implications – not only for NSW but for all state jurisdictions in Australia.

    If the prosecution could establish sexsomnia was a mental health impairment, then an outright acquittal would be unlikely.

    Instead, the court would be required to reach a “special verdict” and might then refer the defendant to a mental health tribunal. As a result, the defendant could be detained in a secure psychiatric facility, such as the Long Bay Hospital.

    However, the prosecution in the 2022 case failed to establish sexsomnia was the result of a mental health impairment under the new laws. A two-judge majority said sexsomnia was not a “disturbance of volition” because no one has volition when they are asleep.

    The dissenting judge found that sexsomnia was a mental health impairment under the new definition. Her reasons highlighted that one purpose of the new laws was to “protect the safety of members of the public”.

    Why are these definitions controversial?

    As long ago as 1966, legal scholars criticised how the law treats different kinds of automatism.

    While sleepwalkers and sexsomniacs are viewed as “perfectly harmless,” those with other conditions, such as schizophrenia, are viewed as “criminally demented” and detained in facilities under law.

    Whether sexsomnia is a sleep disorder with non-recurring episodes or a more permanent mental disorder continues to be debated.

    However the way it is addressed clinically may reinforce its status as a sleep disorder. As there are no formal practice guidelines for treatments, it has tended to be sleep clinics, rather than psychiatrists, who respond to the condition.

    The increasing use of this rare condition as a defence in serious, violent cases of sexual assault is concerning and warrants further research and attention.

    Christopher Rudge was a research officer at the Medical Council of NSW in 2018.

    ref. What is sexsomnia? And how can it be used as a defence in court? – https://theconversation.com/what-is-sexsomnia-and-how-can-it-be-used-as-a-defence-in-court-248756

    MIL OSI AnalysisEveningReport.nz

  • MIL-OSI United Kingdom: Highland celebrates Gold Infant Feeding Award from Unicef BFI

    Source: Scotland – Highland Council

    Highland Council and NHS Highland are celebrating their joint achievement in attaining the Unicef Baby Friendly Initiative Gold accreditation.

    Image of Unicef BFI Gold logo

    Chair of Health, Social Care and Wellbeing Committee, Cllr David Fraser said: “The Baby Friendly standards provide a roadmap for transforming care for all babies, their mothers and families.

    “The Gold Award is awarded to services that have embedded the Unicef Baby Friendly Achieving Sustainability standards. This means that future generations of babies, their mothers and families will continue to experience Baby Friendly standards of care. The Award recognises that the service is not only implementing the Baby Friendly Initiative standards, but that they also have the leadership, culture and systems to maintain this over the long term.”

    He added: “I would like to express my congratulations and thanks to the Health Visiting Teams, the Family Nurse Partnership and family support staff who have been accredited as a Gold Baby Friendly service. Achieving Gold in the Baby Friendly Initiative reflects a high level of dedication to supporting breastfeeding and the very many benefits that this brings.

    “It is a truly impressive achievement and demonstrates our longstanding commitment to supporting the wellbeing of families in Highland through approaches that achieve real, practical and lasting impact.”

    Karen MacKay, Senior Health Improvement Specialist (Infant Feeding Lead) for NHS Highland said: “This is a fantastic achievement for all involved in this award.  Gold status requires a whole system approach and the use of testing quality improvement initiatives to support families with feeding and early infant behaviour.  The annual reporting mechanism that is now required will further embed the great work that has been taking place in Highland.”

    Gold status specifically indicates sustainability of practice meaning the service has embedded Baby Friendly standards into its leadership, culture and daily practice. It is a significant accomplishment that reflects a services’ commitment to embedding practice that benefit infant health, parental wellbeing, and long-term public health outcomes for both parent and infant.

    Both the Council and NHS Highland first achieved full Baby Friendly accreditation from Unicef in 2013.

    Photo of Highland Council and NHS Highland celebrating their joint achievement in attaining the Unicef Baby Friendly Initiative Gold accreditation.

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Highland’s first draft Promise Plan welcomed.

    Source: Scotland – Highland Council

    A draft plan which sets out Highland’s commitment to achieve the aspirations of “The Promise” for care experienced children and families across the region has been scrutinised by Members of the Health Social Care and Wellbeing Committee.

    Chair of the Committee, Cllr David Fraser said: “As corporate parents – along with local partners and service providers – we have a duty to prepare, keep under review, and publish a corporate parenting plan.

    “I am therefore very pleased that Members have welcomed our first Promise Plan and have agreed that an annual report of the progress of the Plan will be submitted to committee for future scrutiny and assurance of Highland’s progress in achieving the aspirations of The Promise.”

    The Promise is that Scotland’s children and young people will grow up loved, safe and respected. #KeepThePromise is a Scottish Government commitment that received support of all political parties in 2020. Organisations, institutions, bodies, communities, and groups across Scotland pledged to #KeepThePromise, including The Highland Council.

    The Highland Promise Plan (2025-2028) was commissioned by the Promise Board, which is a multi-agency partnership of corporate parenting leaders.

    The draft Promise Plan will also be presented to the Integrated Children’s Services Board (which is the key statutory partnership for Children’s Services across Highland) on 28 February.

    Feedback from the Health Social Care and Wellbeing Committee and the Integrated Children’s Services Board will be incorporated into the final version of the Promise Plan.

    Once agreed, the final version of the Promise Plan will be implemented through corporate parenting partner delivery groups which will be monitored and evaluate by The Promise Board.

    The draft Promise Plan can be viewed on the Council’s website at this link.

    5 Feb 2025

    MIL OSI United Kingdom

  • MIL-OSI Security: Illegal Alien Sentenced to Prison for Unlawful Reentry

    Source: Office of United States Attorneys

    BOSTON – An El Salvadoran man living in Chelsea, Mass. was sentenced yesterday in federal court in Boston for unlawful reentry.

    Benancio Martinez-Diaz, 38, was sentenced by U.S. District Court Judge Leo T. Sorokin to four months in prison, to be followed by three years of supervised release. Martinez-Diaz will be subject to deportation upon completion of his sentence. In October 2024, Martinez-Diaz pleaded guilty to one count of unlawful reentry. In July 2024, Martinez-Diaz was indicted by a federal grand jury in this case.

    Between 2006 and 2014, Martinez-Diaz was deported/removed from the United States on five separate occasions. He was most recently removed on or about May 30, 2014. On or about Oct. 8, 2023, Martinez-Diaz was arrested on state charges and Immigration and Customs Enforcement was notified and a detainer was lodged.  

    United States Attorney Leah B. Foley; Michael J. Krol, Special Agent in Charge of Homeland Security Investigations in New England; and Chelsea Police Chief Keith Houghton made the announcement. Assistant U.S. Attorney Suzanne Sullivan Jacobus of the Major Crimes Unit prosecuted the case.

    MIL Security OSI

  • MIL-OSI Global: Why there’s an ethnic pension gap in the UK – and how the government could close it

    Source: The Conversation – UK – By Athina Vlachantoni, Professor of Gerontology and Social Policy, University of Southampton

    Opting out of workplace pension schemes is more common among some minority communities than the white British population. Pranithan Chorruangsak/Shutterstock

    There’s an ethnic pension gap in the UK that leaves people from particular minority ethnic communities worse off in retirement than their white British counterparts. The gap can be measured in several ways – for example, by comparing the pension amount between ethnic communities or measuring the proportion of working-age people from different ethnic groups who are signed up to a workplace pension scheme.

    But whichever indicator you use, the evidence shows that people from minority ethnic communities, whether they were born in the UK or not, fare worse than white British people.

    Unfortunately, that’s not all. Within the minority ethnic population, it is the Bangladeshi and Pakistani communities who are faring worse than people from other minority ethnic communities. And women are struggling more than men.

    The government’s most recent analysis based on the Family Resources Survey shows that Asian pensioner families (that is, either a single pensioner or a couple that includes at least one pensioner) had the lowest gross income at £500 a week). This compared with £731 a week among pensioner families from the “white other” ethnic group.

    Unpicking the causes

    But why is there an ethnic pension gap? To understand why it persists, it’s helpful to take a few steps back and examine the accumulation of disadvantage. Our research in the Centre for Research on Ageing and the ESRC Centre for Population Change has done just that – unravelling the factors that lead to the gap.

    We found that working-age people from Bangladeshi and Pakistani communities were less likely than their white British counterparts to be in paid work. And once in paid work, they were less likely to work as employees and more likely to be self-employed.

    This is important because, over the last 15 years, the UK government has introduced auto-enrolment in workplace pensions, which means that all workers aged 22 or above and earning at least £10,000 per year are automatically enrolled in their workplace scheme.

    Even among employees, we found that workers from Bangladeshi and Pakistani communities were less likely to be members of their workplace pension scheme. That is, they were more likely to opt out. Among pensioners, we found that those from Bangladeshi and Pakistani communities were less likely to be receiving a state or workplace pension, and more likely to be receiving pension credit (a means-tested benefit for those on low incomes).

    Differences between minority ethnic communities in their employment trends then lead to ethnic gaps in pension protection. There are a number of factors at play, including cultural reasons that might affect employment choices and opportunities (particularly among women) and structural reasons affecting the types of jobs and earnings where people from Bangladeshi and Pakistani communities find work.




    Read more:
    How the gender pay gap evolves into a gender pension gap


    Religious reasons can also affect people’s choices about the kinds of investments they make. Under Islamic finance guidelines, investing in profit-making ventures – commonly part of workplace pensions – is not permitted.

    Recent research by the Institute for Fiscal Studies showed that 16% of Pakistani and 24% of eligible Bangladeshi employees opt out of a workplace pension, compared to 10% of eligible white employees.

    All these reasons are important factors in understanding the ethnic pension gap and are vital issues for the government to address.

    The ethnic pension gap leaves some communities more than £200 worse off per week on average than their white British peers.
    Rawpixel.com/Shutterstock

    So where does this leave government policies to close the gap? Encouraging younger people from Pakistani and Bangladeshi communities to enter (and crucially, to stay) in the labour market can be the first step.

    According to the most recent government data, on average 75% of people aged 16-64 are employed. But this breaks down to 76% for white people, and 57% for Pakistani and 63% for Bangladeshi people.

    Meanwhile, another useful step the government could take would be reducing the £10,000 eligibility threshold for auto-enrolment. This would allow more low earners to start saving for retirement.

    But if more people from minority ethnic communities are going to stick with their workplace pension (or rather if fewer people are going to opt out), the government needs to consider the design and promotion of more sharia-compliant investments. These make workplace pension plans acceptable to Muslim communities. This could be a crucial step in closing the pension gap for future cohorts, and a feasible way forward. These products already exist, after all.

    Closing the ethnic pension gap (and the gender gap within it) is vital because the UK’s population is both ageing and becoming more ethnically diverse. About 18% of the population of England and Wales are from a non-white background (in Scotland it’s 4% and in Northern Ireland 3.4%).

    Addressing the ethnic pension gap is vital. It could take the UK a step closer to a society where people from all ethnic communities have the opportunity to reach later life with greater financial security and dignity.

    Athina Vlachantoni receives funding from the UKRI.

    Jane Falkingham receives funding from UKRI (Economic & Social Research Council)

    Maria Evandrou receives funding from UKRI.

    ref. Why there’s an ethnic pension gap in the UK – and how the government could close it – https://theconversation.com/why-theres-an-ethnic-pension-gap-in-the-uk-and-how-the-government-could-close-it-248822

    MIL OSI – Global Reports

  • MIL-OSI United Kingdom: The UK calls on the transitional South Sudan government to ensure credible elections in 2026: UK statement at the UN Security Council

    Source: United Kingdom – Executive Government & Departments

    Statement by Ambassador James Kariuki, UK Deputy Permanent Representative to the UN, at the UN Security Council meeting on South Sudan.

    Let me start by expressing concern regarding the attacks on civilians, including South Sudanese, in Wad Madani in Sudan between 11 and 15 January and the subsequent unrest in South Sudan on 16-17 January.

    Second, as we’ve heard today, the humanitarian situation in South Sudan is desperate. 

    Over one million displaced people have now arrived from Sudan into South Sudan since the outbreak of the conflict.

    The United Kingdom recognises the significant impact of the Sudan crisis on the region and welcomes South Sudan’s commitment to welcoming and supporting those fleeing the conflict.

    We commend UNMISS’s facilitation of humanitarian efforts, noting that significant challenges lie ahead in 2025. 

    The UK will continue to support South Sudan and we have increased our humanitarian support to Sudan’s neighbours.

    Third, President, as we have heard today, the political situation in South Sudan remains precarious.

    The United Kingdom is concerned by continued restrictions to political and civic space in the country and by the lack of progress towards unification of the security forces.

    Progress on this is critical to create the conditions for sustainable peace and elections.

    The Transitional Government of South Sudan has not yet produced their promised work plan to deliver elections in 2026. 

    Without renewed efforts, progress towards peaceful, inclusive and credible elections risks falling further behind schedule.

    We welcome UNMISS’s work to build capacity and capability for South Sudan’s electoral institutions. 

    And we repeat our call on the Transitional Government to match these efforts to provide adequate funding for elections and to pay the salaries of public servants including the security forces.

    In conclusion, President, we call on the Transitional Government of South Sudan to publish a credible elections preparations work plan and then take the necessary steps towards holding peaceful, inclusive and credible elections in line with the new 2026 timeline.

    Updates to this page

    Published 5 February 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Mayor announces £20m investment for Wolverhampton Canalside South regeneration scheme

    Source: City of Wolverhampton

    The West Midlands Combined Authority (WMCA) has provided the loan facility to Wavensmere Homes to bring about the £150m redevelopment and provide hundreds of new homes, including 109 affordable plots.

    Canalside South is one of the biggest regeneration projects of its kind in the region with more than 530 new energy-efficient homes to be delivered across the former British Steel and Crane Foundry site and land off Qualcast Road, which has lain derelict for 15 years.

    The 17.5-acre former industrial site established by City of Wolverhampton Council and Canal & River Trust is located within the city centre – moments from the transport interchange – and benefits from frontage onto the Wyrley & Essington Canal and the Wolverhampton Branch of the Birmingham Main Line Canal.

    The Mayor said: “It’s exciting to think that this huge derelict site – the size of ten football pitches – will soon become a place where people can live, raise families and thrive.

    “And schemes like Canalside South are not just about building homes, they rebuild communities – giving people places they can feel connected to and proud of. 

    “The investment announced today is significant because this scheme has a vital role to play in the on-going regeneration of Wolverhampton, providing hundreds of badly needed new homes, more than 100 of them affordable, within a stone’s throw of the city centre.”

    Wavensmere Homes received planning approval from City of Wolverhampton Council for the landmark Canalside South project at the end of September 2024. Ground preparation works will commence on site imminently, followed by the four-year construction programme. 

    The overall vision for the Wolverhampton Canalside masterplan is the delivery of around 1,000 homes to meet both the city and wider region’s housing needs, with sustainability and place-making at its heart.

    Designed by Glancy Nicholls Architects, the low-rise development will emulate the surrounding conservation area and maximise the canalside setting.

    The scheme will include seven acres of vibrant green space and a range of commercial amenities. It will also open up a new pedestrian route to the city core – reducing the previous walk time by 20 minutes – and ignite new investment into a commercial corridor. 

    Wavensmere Homes will be constructing 378 two-and three-bedroom townhouses, designed to target an EPC-A rated specification, together with 145 one-and two-bedroom apartments.

    A building of 10 co-living units – each containing six bedrooms – will deliver affordable living typologies to young professionals. 54 houses, together with 80 apartment and co-living bedrooms will benefit from waterside views.

    The multi-award-winning urban regeneration specialist will also be reanimating the disused railway arches on the site into 1,338sqm (14,400 sq ft) of lettable commercial space.

    Access to the WMCA funding was provided by the Property Team at Frontier Development Capital Ltd (FDC) which works closely with property developers to arrange investments from the WMCA’s regeneration funds.

    James Dickens, Managing Director of Wavensmere Homes, said: “The agreement of this loan facility FDC will enable us to start on site at Canalside South only nine months after we first unveiled the plans at UKREiiF. As a Birmingham-based developer, it’s great to be working with a leading local finance house that knows us so well.

    “Our in-house team has a strong history of regenerating vacant land in the Black Country and we can’t wait to begin transforming this site into a landmark development the whole region can be immensely proud of.”

    Wavensmere Homes will future-proof the new homes by installing electric only heating systems. A range of technologies will be utilised across the development, consisting of air source heat pumps, solar panels and mechanical ventilation with heat recovery (MVHR). There will also be EV charging to each house or parking space, alongside an array of EV chargers for visitors.

    Cllr Stephen Simkins, City of Wolverhampton Council Leader, said: “This project is fundamental to our brownfield first strategy, driving investment into the Green Innovation Corridor, and it will also fulfil a key objective of our Canalside Delivery Partnership with the Canal & River Trust. We are looking forward to work starting on site. Bringing life back to the redundant sites along our canal network is critical to boosting footfall into our city centre.

    “As one of the largest new housing developments in the Midlands, Wavensmere’s £150m investment plans, supported by the council, Canal & River Trust and WMCA, will enable Wolverhampton residents to benefit from superb connectivity, amenities, and health and wellbeing opportunities at this wonderful heritage location.”

    The funding agreement marks the second time Frontier Development Capital – part of Mercia Asset Management PLC – and Wavensmere Homes have teamed up to deliver brownfield regeneration within the West Midlands.

    The Birmingham-based lender provided a £4m loan in 2019 to facilitate the redevelopment of The Forge on Bradford Street in Digbeth. 142 apartments were built by Wavensmere at the former factory site.

    Kieren Turner-Owen, Associate Director of Property Finance for Frontier Development Capital, said: “Our focus is proudly on investing in the West Midlands, so we are thrilled to be selected as the debt funding partner for one of the region’s most high-profile regeneration schemes. With well over 500 mixed-tenure homes and complementary amenities, Wolverhampton Canalside South is an integral development for the revitalisation of this West Midlands city.

    “Since agreeing our first deal with Wavensmere Homes five years ago, the company has accrued a reputation as one of the UK’s most prominent and impressive SME housebuilders. This new loan facility sits sweetly within our funding parameters and we could not be more excited to be involved with bringing about the transformation of such a key waterside development. Our focuses are aligned in regenerating complex brownfield sites, with Canalside South allowing our excellent relationship with the Wavensmere team to continue.”

    Birmingham-headquartered Wavensmere Homes has 3,500 homes on site, or currently in planning. The firm is in the final phase of the £175m Nightingale Quarter, which is the redevelopment of the former Derbyshire Royal Infirmary into 925 energy-efficient houses, apartments, and community amenities. The company is constructing five other major brownfield regeneration schemes, located in central Birmingham, Derby, Cheltenham, and Ipswich, and has further projects in the immediate pipeline.

    To view the plans, visit canalsideWV1.co.uk

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Assembly Member Bassam Mahfouz welcomes completion of West Drayton station forecourt works

    Source: Mayor of London

    Bassam Mahfouz, Assembly Member for Ealing and Hillingdon, is celebrating a win for local residents as the long-anticipated works to the forecourt at West Drayton station officially concluded on Friday.

    The works were addressing the collapsed sewer and bus access issues on Station Approach, and their completion marks a significant milestone in improving access and connectivity for local residents, businesses, and commuters.

    The project, which Assembly Member Mahfouz has closely monitored and championed since his election in May, included extensive road resurfacing, drainage repairs, and safety upgrades to enhance pedestrian access. Mahfouz has raised the importance of this project with the Mayor of London, TfL, and Network Rail, asking questions about its timeline and funding to ensure accountability.

    The completed works include:

    • Full resurfacing of Station Approach with improved drainage systems.
    • Enhanced access for pedestrians and vehicles, ensuring the station is more  welcoming and functional.

    The forecourt improvements address long-standing concerns raised by residents and local businesses.

    Assembly Member Mahfouz has consistently pushed for the project to remain on schedule and ensure minimal disruption.

    Bassam Mahfouz, London Assembly Member for Ealing and Hillingdon said:

    “After months of disruption and hard work, residents can now benefit from a safer, more accessible station forecourt. I have been pressing Network Rail to ensure these improvements were delivered, and I’m thrilled to see this project finally completed, having seen the TfL works completed months ago.”

    “These latest improvements from Network Rail will have a lasting impact on how people travel to and from West Drayton Station, and I will now continue to push TfL for the reinstatement of bus services to the station forecourt, which will significantly improve accessibility and connectivity for commuters,” Mahfouz added.

    ENDS

    MIL OSI United Kingdom