Category: housing

  • MIL-OSI Australia: Future Swirl whipping up a storm with plant-based soft-serve and ICON grant

    Source: Northern Territory Police and Fire Services

    Future Swirl founder Maddalena Eastbrook at her pop-up van.

    Future Swirl is a Canberra-based start-up whipping up a storm in the ice-cream world.

    Founder Maddi Easterbrook wanted to challenge the popular coconut, almond and soy-based ice-creams that dominate the dairy free alternatives market, with an oat milk soft-serve.

    A hugely successful summer season with a pop-up van in Braddon showed Maddi that her idea had real potential.

    “We opened Summernats weekend in Braddon and I was blown away by the response,” said Maddi.

    “It was by far our best weekend during that January to May period in the van. It was really reaffirming. I thought the Summernats demographic would not be my audience, but we had so many converts and repeat customers over that weekend who turned into oat milk soft-serve lovers! It showed me there’s a lot of potential for us to grow.”

    That experience paved the way for Maddi to secure an Innovation Connect (ICON) grant from the Canberra Innovation Network (CBRIN).

    CBRIN receives funding from the ACT Government to support entrepreneurs, innovators and start-ups—like Future Swirl—in Canberra. It offers business support, programs, grants and access to networks of other entrepreneurs.

    “The idea [for the ICON grant] was to take that soft-serve, which you can only get when I’m selling at markets in the van, and bring it to independent grocers in Canberra and straight to our customers in take home tubs.

    “I received matched funding for $30,000,” Maddi said. “I contributed $30,000 myself and bought machinery to scale the business and work on product development.

    “With that money I can move manufacturing out of the pop-up van and into a premises.”

    The take home tubs are being manufactured at the Centre for Entrepreneurial Technology (CEAT) at ANU. CEAT is another ACT Government grant-funded spin out from the Priority Investment Program.

    “I would encourage anyone who is thinking of applying for an ICON grant to do it,” she said.

    “I was nervous about pitching my idea against people developing AI and high-tech solutions.

    “But plant-based food alternatives are a growing and global industry, valued at nearly $5 billion and it’s expected to reach just over $100 billion by 2030. Being a vegan myself, I’m in a unique position to create a product that I would want to eat, rather than multi-nationals that are producing because there is a gap in the market.

    “CBRIN could see my product has the capacity to scale and succeed.”

    Maddi’s oat milk soft-serve is also filling a much-needed gap in the food allergen market. Her soft-serve is nut free, dairy free and soy free.

    “It was amazing to see children who had never eaten a soft-serve or ice-cream before, sitting in the park enjoying their first taste in their 10 or 12 years of life,” Maddi said.

    “My desire to start Future Swirl came from being vegan and being passionate about sustainability and plant-based food being the best way for individuals to reduce their carbon footprint. But meeting this need in the food allergen market has been an added bonus.

    “It’s pretty great seeing the joy of a kid eating an soft-serve in the park! And soft-serves are very nostalgic.”

    Future Swirl’s signature and most popular vanilla and chocolate oat milk based soft-serve.

    As for what’s next for Future Swirl, Maddi is preparing to bring her take home tubs to Canberrans but also has her eyes set on the Sydney and Melbourne market.

    CBRIN’s ICON grants are currently open and close on 11 September.

    For more information visit the ICON website.


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    MIL OSI News

  • MIL-OSI Australia: New safety standards for home swimming pools

    Source: Northern Territory Police and Fire Services

    New reforms make it mandatory for all home swimming pools to meet modern safety standards.

    The ACT Government has introduced new reforms to help to keep people safe around home pools.

    The regulatory reforms make it mandatory for all home swimming pools to comply with modern safety standards.

    The most common location in the ACT for drowning death and injury for children under the age of five is in home swimming pools.

    Pool designs and safety standards have changed, and pools that were installed many years ago may not comply with these important modern standards. Requiring pools and spas to be up to modern safety standards rather than when the pool was constructed will reduce the risk of people drowning or suffering serious injury.

    To ease the pressure on property owners to comply with the modern safety standard the reforms are proposed to start from 1 May 2024 with a four-year transition period.

    Under the reforms:

    • all pool owners will be required to maintain their pool barriers
    • residents who have a swimming pool on their property will be required to make sure that all doors and gates providing access to the swimming pool are kept securely closed at all times when they are not in use
    • homeowners with a pool that applies to the reforms will have to bring swimming pool barriers up to compliance with the prescribed safety standards or seek an exemption, which can be considered in limited circumstances
    • homeowners will also be required to inform prospective tenants and purchasers of the new requirements and the compliance status of their pool.

    The reforms will apply to all home swimming pools and spa pools that can contain water to a depth greater than 300mm.

    These reforms bring the ACT in line with other jurisdictions that have already introduced swimming pool barrier reforms in recent years.

    For more information on the reforms visit the ACT Government’s Planning website.


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  • MIL-OSI Australia: New community health services coming to South Tuggeranong

    Source: Northern Territory Police and Fire Services

    A pre-design artist’s impression of the South Tuggeranong health centre.

    The new South Tuggeranong health centre will be built in Conder.

    Services at the centre will be designed to meet local needs and will provide residents in South Tuggeranong with more health services, closer to home.

    This new facility is the first of four new health centres for the ACT, with another three coming to the Inner South, North Gungahlin and West Belconnen.

    They will provide localised multidisciplinary care with a focus on preventive care and advice, early intervention, and the management of chronic illness.

    In the 2023-24 Budget, the ACT Government committed $16.6 million over four years to design and construct a new community-based facility in South Tuggeranong, and to plan the sites and early design for community-based health centres in the Inner South and North Gungahlin.

    The new health centre will be part of this commitment to plan and build a health care system that can grow with the Canberra community.

    It will be designed to have the flexibility to cater to different services.

    It will also bring together skilled, multidisciplinary professionals with state-of-the-art technology and quality infrastructure.

    The location in Conder was identified following a 2022 feasibility study.

    It provides good connections for the community, being close to arterial roads, having good access to public transport routes and accessible car parking.

    It is also close to other existing health facilities and services nearby, such as general practice, pharmacy, imaging, pathology, allied health and dental.

    Having access to care closer to home will also reduce the need for South Tuggeranong residents to go to hospital for treatment and appointments.

    A tender has recently been released to progress the design of the health centre in South Tuggeranong. The clinical services and design will be finalised in consultation with clinicians, consumers and the local community before the project progresses to the development application stage, which is expected in the first half of 2024.

    There will also be upcoming opportunities for local residents to have their say on health centres coming to the Inner South and North Gungahlin.

    For more information, visit the Built for CBR website.


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  • MIL-OSI Australia: ACT Government electric vehicles on show ahead of World EV day

    Source: Northern Territory Police and Fire Services

    Transport Canberra and City Services’ electric operational vehicles were displayed at King Edward Terrace on Thursday.

    ACT Government electric operational vehicles were displayed at King Edward Terrace on Thursday, ahead of World EV Day on 9 September.

    While most Canberrans would be familiar with the territory’s electric buses, they may have been surprised to also see electric mowers, a street sweeper, excavator, tipper truck and mini-bus.

    Transport Canberra and City Services’ growing electric fleet demonstrates the ACT Government’s commitment to achieve zero net emissions from government operations by 2040.

    Next year, these vehicles will be joined by an electric litter collection truck, which will replace a diesel utility vehicle. Another 94 electric buses are also set to be added to the fleet over coming years.

    The bus transition, combined with the introduction of light rail, means 20 per cent of overall public transport trips in Canberra are powered by 100 per cent renewable electricity.

    The addition of electric buses to Canberra roads is having an impact on Transport Canberra staff, as well as the environment.

    Trainer Assessor Jeff works in bus operations, carrying out licence upgrades and in-house training.

    This includes showing bus drivers how to operate the new vehicles.

    “After extensive familiarisation training at the beginning of the year, I then spent the first initial six weeks teaching drivers how to work the electric buses. Within that six weeks I drove over 200 kilometres just in the Tuggeranong depot training staff, before handing the training over to my colleagues to continue the education,” he said.

    To Jeff, the buses present both a big and little change. “Someone asked me how to describe it once and I said they are wonderfully normal.

    “They have lots of power, they go very well compared to diesel buses. They are like any new car, it’s always nice to drive something that’s brand new. They go very nicely, they drive and steer like any other bus and are quite comfortable,” he said.

    In addition to buses and maintenance vehicles, Transport Canberra and City Services is also ensuring all newly leased government passenger vehicles are zero emissions where fit for purpose.

    The target is to transition the entire passenger fleet to zero emission by 2025.

    World EV Day presents a great time to showcase the electric vehicles in Transport Canberra and City Services’ fleet and highlight what’s next for the transition.

    In its fourth year, World EV Day helps to unite companies, individuals, governments and others for a day of announcements that continue to propel e-mobility around the world.

    More information on World EV day can be found online at WorldEVday.org


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  • MIL-OSI Australia: Money saving tips for the savvy consumer

    Source: Northern Territory Police and Fire Services

    Comparing energy suppliers and carefully reviewing your bills are key steps in becoming an informed consumer.

    Ongoing cost of living pressures continue to impact household budgets.

    With all Canberrans trying to make their dollars stretch further, here are some tips that may help you become a savvy consumer and save some money along the way.

    • Set up a realistic budget
    • Shop around
    • Read and keep paperwork in relation to purchases
    • Look after your receipts
    • Know your consumer guarantee rights and when you’re entitled to a refund, repair or replacement
    • If something goes wrong with a purchase, talk to the business and describe the problem and explain how you would like them to fix it.

    Learn more about consumer guarantees in the ACT.

    Use unit pricing when grocery shopping

    Considering unit pricing is one way to help you budget and save while grocery shopping.

    Unit pricing at supermarkets shows not just the cost of a product, but the value of that product as a cost per standard unit of measurement. This is usually displayed on shelf labels.

    Unit pricing allows you to compare the cost of grocery products quickly and accurately – for example between brands, specials and package sizes, between packaged and unpackaged, or between fresh and frozen.

    Learn more about unit pricing.

    Other tips to help you get the most out of your grocery shopping

    • Meal plan and check what you’ve got in your cupboards, fridge and freezer before going shopping, so you use up things before they go out of date
    • Write a shopping list
    • Choose in season fruit and vegetables
    • Shop around for the best prices
    • Try supermarket or home brands.

    Review your memberships and subscription services

    Whether it’s a gym membership, newspaper subscription, streaming service or food delivery service you’re signed up to, it pays to review your memberships regularly. These small monthly costs can soon add up.

    Before signing up to a new subscription, make sure you read and understand the terms and conditions and are aware of any ongoing fees before clicking through online.

    When reviewing membership and subscription services consider:

    • What services do I use?
    • Is there a better deal or a cheaper plan?
    • Is there a low-cost alternative?
    • Can I rotate through subscriptions?

    Look for the best deal before filling up

    Feeling the pinch at the petrol bowser? Doing a little research before you fill up might help save you money.

    While a lot of factors can influence the price you pay for fuel, a quick look at a petrol price app or website before you fill up can help you compare and save.

    Have a look at the list of fuel price reporting apps and websites available.

    https://www.fuelcheck.nsw.gov.au/app

    Review your bills  

    When it comes to paying utilities or renewing annual insurances beware of paying a ‘loyalty or lazy tax’.

    A loyalty tax refers to the practice of businesses offering lower rates or premiums to new customers while charging higher rates or premiums to long-term customers, who have been loyal to a company or institution for many years.

    Consider comparison websites

    It pays to shop around and compare premiums with other providers to ensure you’re getting the best product, premium or policy based on your circumstances.

    To compare energy suppliers and make sure you’re getting the best deal, you can use the Australian Government’s Energy Made Easy website.

    Using comparison websites can be helpful but they have limitations and may not cover all your options. ASIC’s Moneysmart website has tips on using comparison websites.

    If you’re finding it hard to keep up with regular payments like gas, electricity and phone, visit Moneysmart for steps you can take to sort things out.

    You can also call the free National Debt Helpline on 1800 007 007.

    Visit ASIC’s Moneysmart website

    ASIC’s Moneysmart website contains tips, tools and resources to help you manage your money, reduce your debt and plan for your future.

    It also has information on budgeting, reducing living costs and getting help if you need it.

    Find support

    Do you know what concessions, rebates and other supports are available to Canberrans from the ACT Government? See what you might be eligible for.

    If you require emergency support or financial assistance, you can find contact details for a range of support services on the Australian Government website.


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  • MIL-OSI USA: SBA Relief Still Available to Iowa Private Nonprofits Affected by April Storms

    Source: United States Small Business Administration

    SACRAMENTO, Calif. – The U.S. Small Business Administration (SBA) is reminding eligible private nonprofit (PNP) organizations in Iowa of the April 21, 2025, deadline to apply for low interest federal disaster loans to offset economic losses caused by the severe storms and tornadoes occurring April 26-27, 2024.

    The disaster declaration covers the counties of Clarke, Crawford, Harrison, Pottawattamie, Ringgold, Shelby and Union.

    Under the declaration, SBA’s Economic Injury Disaster Loan (EIDL) program is available to PNPs providing non-critical services of a governmental nature impacted by financial losses directly related to the disaster. Examples of eligible non-critical PNPs include, but are not limited to, food kitchens, homeless shelters, museums, libraries, community centers, schools and colleges.

    EIDLs are available for working capital needs caused by the disaster and are available even if the PNP did not suffer any physical damage. The loans may be used to pay fixed debts, payroll, accounts payable and other bills not paid due to the disaster.

    “SBA loans help eligible small businesses cover operating expenses after a disaster, which is crucial for their recovery,” said Chris Stallings, associate administrator of the Office of Disaster Recovery and Resilience at the SBA. “These loans not only help business owners get back on their feet but also play a key role in sustaining local economies in the aftermath of a disaster.”

    The loan amount can be up to $2 million with interest rates as low as 3.25% and terms up to 30 years. Interest does not accrue, and payments are not due, until 12 months from the date of the first loan disbursement. The SBA sets loan amounts and terms based on each applicant’s financial condition.

    To apply online, visit sba.gov/disaster. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

    Submit completed loan applications to the SBA no later than April 21.

    ###

    About the U.S. Small Business Administration

    The U.S. Small Business Administration helps power the American dream of business ownership. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow, expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit www.sba.gov.

    MIL OSI USA News

  • MIL-OSI: Volta Finance Limited – Net Asset Value(s) as at 28 February 2025

    Source: GlobeNewswire (MIL-OSI)

    Volta Finance Limited (VTA / VTAS)
    February 2025 monthly report

    NOT FOR RELEASE, DISTRIBUTION, OR PUBLICATION, IN WHOLE OR PART, IN OR INTO THE UNITED STATES

    Guernsey, March 21st, 2025

    AXA IM has published the Volta Finance Limited (the “Company” or “Volta Finance” or “Volta”) monthly report for February 2025. The full report is attached to this release and will be available on Volta’s website shortly (www.voltafinance.com).

    Performance and Portfolio Activity

    Dear Investors,

    Volta Finance’s net performance for the month of February established at +1.6%, taking the Aug 2024-to-date performance at +13.1%. Both our investments in CLO Debt and CLO Equity performed positively over the course of the month, with European CLO Equities benefiting from a strong price appreciation despite market volatility.

    Volatility intensified in February as US policy and mixed economic data releases triggered a repricing of risk across the board. The pursuit of a tariff strategy from the US administration sent a cautionary message regarding the near-term inflation outlook, and raised concerns regarding the sustainability of US growth in the context of current expansion being supported by a steady consumer spending momentum. The interest rate on 10-year U.S. government bonds fluctuated, going up to 4.60% and then dropping back to 4.20%. Additionally, the number of people filing for unemployment benefits hit its highest level this year due to job cuts in companies and federal agencies. Following unsuccessful mediation talks between the US and Ukraine at the White House on February 28th – and the radical shift in US foreign policy strategy – the European Commission suggested allowing countries to spend more on defense without strict budget rules for four years. Germany also announced plans to change its Constitution to borrow €900 billion for defense and infrastructure projects. As a result, European government bond yields changed noticeably, while the Euro and European stock markets improved. The uncertainty in politics and the economy led to increased volatility in credit markets: the European High Yield index (Xover) took a “V” shape over the month and closed around 15bps wide of the tights. On the Loan side, Euro Loans closed c. 30cts up at 98.70px (Morningstar European Leveraged Loan Index) on the back of strong technicals, while US Loans were down 45cts at 97.15px. Primary CLO markets remained busy, although we noticed softer subscription levels. In terms of performance, CLO markets performed in line with broader Credits on a rating adjusted basis: BBs total returns stood at +0.9% while US High Yield returned +0.65% in the same period, Euro High Yield was up +1% and Global Loans gained +0.3%.
    Looking at Volta Finance’s cashflow, the portfolio generated c. €28m equivalent of interests and coupons over the last six months, representing c.20% of February’s NAV on an annualized basis.

    Over the month, Volta’s CLO Equity tranches returned a 2.4% performance** while CLO Debt tranches returned +1.7% performance**, cash representing c. 9.8% of the NAV.

    Volta is around 21% exposed to USD, the February currency moves had no meaningful impact on the overall performance (+0.02%) although we anticipate FX moves to have a greater impact next month.

    As of end of February 2025, Volta’s NAV was €283.5m, i.e. €7.75 per share.

    *It should be noted that approximately 4.49% of Volta’s GAV comprises investments for which the relevant NAVs as at the month-end date are normally available only after Volta’s NAV has already been published. Volta’s policy is to publish its NAV on as timely a basis as possible to provide shareholders with Volta’s appropriately up-to-date NAV information. Consequently, such investments are valued using the most recently available NAV for each fund or quoted price for such subordinated notes. The most recently available fund NAV or quoted price was 4.38% as at 31 January 2025, 0.11% as at 30 September 2024.

    ** “performances” of asset classes are calculated as the Dietz-performance of the assets in each bucket, taking into account the Mark-to-Market of the assets at period ends, payments received from the assets over the period, and ignoring changes in cross-currency rates. Nevertheless, some residual currency effects could impact the aggregate value of the portfolio when aggregating each bucket.

    CONTACTS

    For the Investment Manager
    AXA Investment Managers Paris
    François Touati
    francois.touati@axa-im.com
    +33 (0) 1 44 45 80 22

    Olivier Pons
    Olivier.pons@axa-im.com
    +33 (0) 1 44 45 87 30

    Company Secretary and Administrator
    BNP Paribas S.A, Guernsey Branch
    guernsey.bp2s.volta.cosec@bnpparibas.com 
    +44 (0) 1481 750 853

    Corporate Broker
    Cavendish Securities plc
    Andrew Worne
    Daniel Balabanoff
    +44 (0) 20 7397 8900

    *****
    ABOUT VOLTA FINANCE LIMITED

    Volta Finance Limited is incorporated in Guernsey under The Companies (Guernsey) Law, 2008 (as amended) and listed on Euronext Amsterdam and the London Stock Exchange’s Main Market for listed securities. Volta’s home member state for the purposes of the EU Transparency Directive is the Netherlands. As such, Volta is subject to regulation and supervision by the AFM, being the regulator for financial markets in the Netherlands.

    Volta’s Investment objectives are to preserve its capital across the credit cycle and to provide a stable stream of income to its Shareholders through dividends that it expects to distribute on a quarterly basis. The Company currently seeks to achieve its investment objectives by pursuing exposure predominantly to CLO’s and similar asset classes. A more diversified investment strategy across structured finance assets may be pursued opportunistically. The Company has appointed AXA Investment Managers Paris an investment management company with a division specialised in structured credit, for the investment management of all its assets.

    *****

    ABOUT AXA INVESTMENT MANAGERS
    AXA Investment Managers (AXA IM) is a multi-expert asset management company within the AXA Group, a global leader in financial protection and wealth management. AXA IM is one of the largest European-based asset managers with 2,700 professionals and €844 billion in assets under management as of the end of December 2023.  

    *****

    This press release is published by AXA Investment Managers Paris (“AXA IM”), in its capacity as alternative investment fund manager (within the meaning of Directive 2011/61/EU, the “AIFM Directive”) of Volta Finance Limited (the “Volta Finance”) whose portfolio is managed by AXA IM.

    This press release is for information only and does not constitute an invitation or inducement to acquire shares in Volta Finance. Its circulation may be prohibited in certain jurisdictions and no recipient may circulate copies of this document in breach of such limitations or restrictions. This document is not an offer for sale of the securities referred to herein in the United States or to persons who are “U.S. persons” for purposes of Regulation S under the U.S. Securities Act of 1933, as amended (the “Securities Act”), or otherwise in circumstances where such offer would be restricted by applicable law. Such securities may not be sold in the United States absent registration or an exemption from registration from the Securities Act. Volta Finance does not intend to register any portion of the offer of such securities in the United States or to conduct a public offering of such securities in the United States.

    *****

    This communication is only being distributed to and is only directed at (i) persons who are outside the United Kingdom or (ii) investment professionals falling within Article 19(5) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (the “Order”) or (iii) high net worth companies, and other persons to whom it may lawfully be communicated, falling within Article 49(2)(a) to (d) of the Order (all such persons together being referred to as “relevant persons”). The securities referred to herein are only available to, and any invitation, offer or agreement to subscribe, purchase or otherwise acquire such securities will be engaged in only with, relevant persons. Any person who is not a relevant person should not act or rely on this document or any of its contents. Past performance cannot be relied on as a guide to future performance.

    *****
    This press release contains statements that are, or may deemed to be, “forward-looking statements”. These forward-looking statements can be identified by the use of forward-looking terminology, including the terms “believes”, “anticipated”, “expects”, “intends”, “is/are expected”, “may”, “will” or “should”. They include the statements regarding the level of the dividend, the current market context and its impact on the long-term return of Volta Finance’s investments. By their nature, forward-looking statements involve risks and uncertainties and readers are cautioned that any such forward-looking statements are not guarantees of future performance. Volta Finance’s actual results, portfolio composition and performance may differ materially from the impression created by the forward-looking statements. AXA IM does not undertake any obligation to publicly update or revise forward-looking statements.

    Any target information is based on certain assumptions as to future events which may not prove to be realised. Due to the uncertainty surrounding these future events, the targets are not intended to be and should not be regarded as profits or earnings or any other type of forecasts. There can be no assurance that any of these targets will be achieved. In addition, no assurance can be given that the investment objective will be achieved.

    The figures provided that relate to past months or years and past performance cannot be relied on as a guide to future performance or construed as a reliable indicator as to future performance. Throughout this review, the citation of specific trades or strategies is intended to illustrate some of the investment methodologies and philosophies of Volta Finance, as implemented by AXA IM. The historical success or AXA IM’s belief in the future success, of any of these trades or strategies is not indicative of, and has no bearing on, future results.

    The valuation of financial assets can vary significantly from the prices that the AXA IM could obtain if it sought to liquidate the positions on behalf of the Volta Finance due to market conditions and general economic environment. Such valuations do not constitute a fairness or similar opinion and should not be regarded as such.

    Editor: AXA INVESTMENT MANAGERS PARIS, a company incorporated under the laws of France, having its registered office located at Tour Majunga, 6, Place de la Pyramide – 92800 Puteaux. AXA IMP is authorized by the Autorité des Marchés Financiers under registration number GP92008 as an alternative investment fund manager within the meaning of the AIFM Directive.

    *****

    Attachment

    The MIL Network

  • MIL-OSI Economics: Transforming Grievance Redress: The AI Advantage – Inaugural Address by Shri Sanjay Malhotra, Governor, Reserve Bank of India – March 17, 2025 – at the Annual Conference of the RBI Ombudsmen, Mumbai

    Source: Reserve Bank of India

    I am delighted to participate in this year’s Annual Conference of the RBI Ombudsmen. The Reserve Bank has been organising this conference on or around the World Consumer Rights Day, that is, 15th March. World Consumer Rights Day is celebrated every year with the aim of raising global awareness about consumer rights and needs. We organise this conference to reflect on our achievements with regard to consumer services and to deliberate on how to improve services and reduce grievances. We need to improve consumer services, not only because it is our duty to do so, but because it is in our selfish interest to do so. In this age of competition, we would not survive long if we do not provide quality service to our consumers.

    2. We have made tremendous strides in improving consumer services over the years. We have enabled internet banking and mobile banking. Most of the banking services, be it opening a deposit account, or taking a small loan have been digitised, adding to the convenience and speed. We are making record number of digital transactions through UPI and other means of digital payments. Many among the younger generation may have never visited a bank branch. We have even enabled opening of accounts using video KYC.

    3. While we have enhanced customer experience over the years, the high number of customer grievances continues to be a matter of serious concern. I am told that last year (2023-24), the 95 Scheduled Commercial Banks alone received over 10 million complaints from their customers. If we take into account the complaints received at other RBI-regulated entities (REs), the number would be even higher. One may argue that this amounts to only four complaints per thousand accounts per year as there are about 2.5 billion bank accounts. But, for us, even one complaint is a cause of concern. We have 10 million complaints and with the rapidly growing customer base and expanding suite of products, this may grow, if we do not get our act together.

    Customer satisfaction – a cornerstone for banking and other financial services

    4. Excellent customer service, in fact excellent customer experience is a sine qua non in any service industry. Our effort should be to enhance the total customer experience. The experience should be such that there is no cause for a grievance that requires a redress. Let me state a fundamental truth: every complaint is a test of trust. When a consumer files a grievance – whether for a disputed transaction, a lapse in service, inappropriate pricing or charges or an unfair practice – it is a signal that our system has fallen short. Left unresolved, such issues can erode consumer confidence and tarnish the entire ecosystem.

    5. I am reminded of a real story about customer service. Some of you, especially the management graduates, may have heard it but it is so appropriate for today’s theme that it is worth being retold. In the winter of 1975, in a town in Alaska, a man walked into a store and complained to the salesman present that the snow tyres that he bought some time ago were not holding. The salesman was a little puzzled. He said that he could not replace them but will check what he could do and went to the back of the store. Those of you, who have visited departmental stores in the USA, would know that refunds are processed at the back of the store. The salesman came back after some time and handed over some cash as refund and the customer left satisfied. Can anyone guess why this was unique, as no questions asked policy for refunds is fairly common in the USA? It is because the company in question is Nordstrom which does not even sell tyres. It sells apparel and shoes. But, for Nordstrom, customer comes first. Trusting him and winning his trust is more important than anything else.

    6. Some say that this is not a true story. How is this possible? How could a company offer refund for a product which it never sold? Nordstrom, however, insists that this incident did take place. Nordstrom had acquired three stores from another company that sold miscellaneous articles including tyres. The customer did not realise that the store had changed and walked in with his complaint. The key message is that Nordstrom saw itself being in the business of customer service, and not just selling goods. We too need to realise that we are in the business of providing unalloyed customer service and not just selling banking and other financial services.

    Top management to accord priority to customer service

    7. I am sure you will all agree that we are indeed in the business of customer service. However, I suspect that we are not spending enough time on customer service and grievance redressal as a result of which not only are there a large number of complaints being received by banks and NBFCs but in the absence of satisfactory resolution, a large number of them are getting escalated to RBI Ombudsmen.

    8. Let me give you some perspective. The number of complaints received under RBI’s Integrated Ombudsman Scheme increased at a compounded average growth rate of almost 50 per cent per year over last two years to 9.34 lakh in 2023-24. The number of complaints processed at the Office of RBI Ombudsman increased by 25 per cent from about 2,35,000 in 2022-23 to almost 2,94,000 in 2023-24. Not only are large number of complaints getting escalated, a large proportion of them – nearly 57 per cent of the maintainable complaints last year – required mediation or formal intervention by the RBI Ombudsmen. You would all agree that this is a highly unsatisfactory situation and needs our urgent attention.

    9. I would, therefore, strongly urge all the MD&CEOs, Zonal and Regional Managers and the Branch Managers to spend some time every week, if not every day on grievance redressal. This is a must. All great CEOs find time to do it. We too must keep some time in our diary for improving customer service and grievance redressal.

    Improving customer service systems

    10. Customer complaints aren’t a nuisance – they are in fact opportunities to improve, innovate, and build trust. Handling them well can define your success. Each unresolved grievance is a missed opportunity for regulated entities to reaffirm customer trust and loyalty. It is also a warning signal as repeat complaints are often signs of systemic flaws. Today, complaints often surface on social media even before reaching official channels, highlighting the need for proactive measures.

    11. The effort thus should be to not only resolve the complaints but also to ensure that the same type of complaint does not arise again. Many of the complaints like digital transaction disputes, unauthorized charges, or miscommunication frequently recur. These are clearcut symptoms of underlying issues in the overall customer service framework of the regulated entities. A thorough root cause analysis should be performed for each complaint so as to enable remedial action and avoid repetition of same type of complaint.

    12. In fact, I would go a step further. Best service is not one in which there is no occasion for grievance redressal but one in which there is no occasion for the customer service department to step in. Systems should work seamlessly and conveniently so that customers do not have to call the branch or the customer service centre or talk to anyone in the Bank or NBFC. Systems have to be so user-friendly that customers can rely on self-service rather than being dependent on anyone else.

    Improving internal grievance redressal systems

    13. While improving systems to reduce grievances is important, setting up a robust grievance redressal system is equally important for all regulated entities. I would urge you all to review the same. While the regulations do not make any prescription for the organisational structure for grievance redressal, my experience suggests that there should be at least two levels for grievance redressal in large REs, with unresolved grievances getting escalated from the lower to the higher level. The highest level should be at a fairly high rank. This to ensure that requests do not get rejected without having been examined by a senior functionary who is empowered to take decisions in consumer interest. This will help reduce grievances getting escalated to the Ombudsman. It must also be ensured that there are sufficient number of grievance redress officers at all levels including in the Internal Ombudsman office.

    14. I would also like to draw your attention to the misclassification of complaints as requests, queries, and disputes by the regulated entities. This results in the complainants’ grievances remaining unaddressed. Moreover, this is also a gross regulatory violation.

    Major areas of service improvement

    15. Let me now briefly allude to some of the major areas where we need to improve. These relate to KYC, digital frauds, mis-selling, and aggressive recovery practices.

    16. As for KYC, we need to ensure that once a customer has submitted documents to a financial institution, we do not insist on obtaining the same documents again. Once the customer has updated his details, for example, his residential address, with one regulated entity of any financial sector regulator, it gets updated in CKYCR and other REs are notified of the updation. PML Rules made by the Department of Revenue in the Ministry of Finance and RBI’s Master Directions on KYC mandate regulated entities to check the CKYCR system before seeking KYC documents for opening an account. However, most banks and NBFCs have not enabled the same in their branches/business outlets, causing avoidable inconvenience to customers. This may be facilitated early. This will be in the interest of all.

    17. Another important issue connected to customer protection is rising digital frauds. It is a matter of great concern that innocent customers continue to fall prey to scamsters. While this could be attributed to rise in digital transactions and innovative methods adopted by fraudsters, lack of customer awareness is also a major reason for the same. To mitigate this menace, REs not only need to put in place robust internal controls but also enhance digital financial literacy.

    18. The issues of mis-selling and aggressive recovery practices have been highlighted earlier too. In this context too, I would request you to keep consumer interest supreme.

    Embracing technology – the AI way

    19. Let me now come to the theme of this year’s conference: AI’s potential to revolutionize grievance redressal. We are entering an exciting era where technology, particularly artificial intelligence (AI), can drive remarkable improvements in speed, accuracy, and fairness of complaint resolution.

    20. AI can help categorize incoming complaints by urgency, complexity, or subject area, ensuring minimal delay in reaching the right people or the right team. AI can also help in optimising complaint routing. Further, it can assist in decision-making and reducing processing time.

    21. Secondly, AI can be used to pinpoint systemic gaps by analysing both structured and unstructured data such as emails, chat logs, and call transcripts. This will aid in identifying training needs and guiding necessary process reforms. Using data from millions of consumer branch visits, call centre logs, mobile apps, and social media, a unified, AI-driven view of all these interactions can help identify common pain points more efficiently. Leveraging data analytics, sentiment analysis, and predictive models, AI can be used to analyse large volumes of data to detect spikes in issues – such as ATM failures or erroneous charges – and alert REs pre-emptively.

    22. Lastly, in a linguistically diverse country like India, AI-driven chatbots and voice recognition tools can eliminate language barriers by operating in local languages. Moreover, the implementation of conversational AI in chatbots, voicebots, and advanced IVR systems can handle routine queries round the clock, thereby freeing people to focus on cases that require empathy and complex problem-solving.

    23. In short, integrating AI at every stage – from complaint lodging to closure – can result in a seamless, efficient, and data-driven grievance redressal system. Such a framework not only reduces processing times and addresses repetitive complaints but also fosters equitable outcomes by mitigating human biases. It is time that the banking industry explores and pioneers the integration of technology – including AI – to strengthen the grievance resolution mechanisms and make it best in class across the globe.

    Challenges and guardrails in AI driven grievance redressal system

    24. While AI presents unparalleled opportunities, we need to be cognizant of the challenges and risks that its adoption poses. There are concerns on data privacy, algorithmic bias and complexity in AI-driven models. As we embrace AI in grievance redressal or any other process, we must also remain mindful of ethical considerations. Human oversight, bias mitigation and data privacy must be integrated into the AI Systems to ensure transparent and consistent outcomes.

    Investing in human resources

    25. While technology in all its forms is a powerful enabler, I would like to emphasise that it is no substitute for integrity, empathy, and human judgment. In a world increasingly driven by data, algorithms, and automation, it is all too easy to lose sight of the human element. Every transaction represents not just a number in a ledger, but the hard-earned savings of a family, the dreams of a small entrepreneur, or the lifelong savings of a senior citizen. It is, therefore, critical that REs continue to invest in human resources dedicated for customer service and grievance redressal. It is essential to invest in training of staff, especially in behavioural aspects of customer service. Moreover, the staff needs to be empowered to take decisions based on their judgement to redress consumer grievances, enhance customer satisfaction and win consumer trust.

    RBI as a facilitator

    26. In the end, I would like to assure you that, while we exhort you to provide services efficiently to customers, we in the Reserve Bank shall also provide various services, approvals, clarifications, etc. to the regulated entities in a timely manner. We already have a citizen’s charter. We are in the process of reviewing the charter. We will make the charter comprehensive to include all services that we offer either to the REs or directly to citizens. Moreover, we are reviewing the timelines for each service. It will be our endeavour to provide all approvals, etc. within the timelines. We are also making mandatory the use of PRAVAAH, which is RBI’s secure and centralised web-based portal for any individual or entity to seek authorisation, license or regulatory approval on any reference made to the Reserve Bank in a timely manner. This will help us in expediting the disposal of applications received by the Reserve Bank.

    Conclusion

    27. We stand at a pivotal juncture as India looks to realise its dream of a more resilient and inclusive Viksit Bharat. With the financial sector touching the lives of almost the entire population, we have a critical role. To succeed in this role, we must continue to enhance customer service and customer protection.

    Thank you !

    MIL OSI Economics

  • MIL-OSI United Nations: Middle East crisis spirals amid mounting civilian deaths, aid blockade

    Source: United Nations 2

    Peace and Security

    The Israel-Palestine conflict is descending further into violence, with mounting civilian casualties in the West Bank and a deepening humanitarian crisis in Gaza, the UN’s top envoy for the region warned on Friday.

    Sigrid Kaag, UN Special Coordinator for the Middle East Peace Process (ad interim) briefed the Security Council on the latest report relating to resolution 2334 (2016), which calls for an immediate halt to Israeli settlement activity in the Occupied Palestinian Territory.

    She detailed continued violations, escalating military operations and rising attacks against civilians, including deadly assaults by both Palestinian militants and Israeli forces.

    Between 7 December 2024 and 13 March this year, at least 3,897 Palestinians were killed in Gaza, according to the enclave’s Ministry of Health, and 59 Israeli hostages are still being held captive by Hamas and other groups, according to Israeli sources.

    In the occupied West Bank, including East Jerusalem, Israeli military operations during the same period led to the deaths of 123 Palestinians, while 10 Israelis were killed in Palestinian attacks. Women and children were among the victims on both sides.

    Israeli settler violence also continued to displace Palestinian communities.

    The Secretary-General is alarmed by the lethal attacks carried out by Israeli settlers against Palestinians, including sometimes in the proximity and with the support of Israeli security forces, as well as by Palestinians against Israelis,” Ms. Kaag said.

    “All perpetrators must be held accountable,” she stressed.

    Settlement expansion continues

    She also reported that Israeli planning authorities advanced or approved about 10,600 housing units in settlements in the occupied West Bank, including 4,920 in East Jerusalem. Demolitions and seizures of Palestinian-owned structures also accelerated in the region.

    Citing the lack of Israeli-issued building permits, which are almost impossible for Palestinians to obtain, Israeli authorities demolished, seized, sealed or forced people to demolish 460 structures, displacing 576 people, including 287 children and 149 women,” Ms. Kaag said.

    Israel’s aid blockade of Gaza

    Ms. Kaag further reported that the humanitarian situation in Gaza continues to remain dire.

    Though 57,000 metric tons of food aid were delivered in the first month of the ceasefire, Israel halted all humanitarian and commercial supply entries on 2 March, worsening food, water and medical shortages.

    At least 600,000 Gazans now lack access to clean water after Israel cut power to a desalination plant.

    In addition, between 12,000 and 14,000 people, including over 4,500 children, require urgent medical evacuation, according to the UN World Health Organization (WHO).

    Echoing the Secretary-General’s call for the urgent resumption of negotiations to reinstate a ceasefire, Ms. Kaag also underscored the need for unimpeded humanitarian access across the Gaza Strip and for the immediate and unconditional release of remaining hostages.

    Two-State solution

    Concluding her briefing, Ms. Kaag reiterated the UN chief’s call to establish a political framework that outlines tangible, irreversible and time-bound steps to be taken by Israeli and Palestinian leaders.

    “The occupation must end as rapidly as possible,” she said, stating that a viable two-State solution – Israel and Palestine, of which Gaza is an integral part, living side-by-side in peace and security, “is long overdue”.

    “The United Nations will continue to support all efforts towards that goal.”

    MIL OSI United Nations News

  • MIL-OSI United Kingdom: New Family Hub opening in North Prospect

    Source: City of Plymouth

    The new North Prospect Family Hub is opening this month, with families invited to come along to the official launch event.  

    Located on North Prospect Road, the new Family Hub is celebrating with an afternoon of free games, activities and entertainment for children and young people on Thursday 27 March between 1pm and 4pm.  

    The new hub is run by LARK, which also manages Morice Town Family Hub, and is the eleventh and final hub to open in Plymouth. 

    In 2023, Plymouth City Council was awarded a share of £300 million from the Government to help develop the Family Hubs and establish Start for Life, a programme providing support to parents for the first 1001 days of their child’s life, starting from pregnancy. 

    Family Hubs have developed the support previously offered by children’s centres and help families from conception until children are 19 years old, or up to 25-years-old for young people with special educational needs and/or disabilities (SEND).  

    The aim is to provide a safe, welcoming and friendly environment to families and there’s a range of support on offer including antenatal classes, activity sessions, parenting programmes, breastfeeding support and practical help from a wide range of professionals.  

    Councillor Jemima Laing, Cabinet Member for Children’s Social Care, said: “Our Family Hubs are so important, providing a supportive environment and professional advice to families with children of all ages within their communities.  

    “I’m delighted about the launch of the new North Prospect Family Hub, which is the final hub to open in the city. We now have eleven hubs across Plymouth and I would encourage all parents and carers to find their local hub and reach out to see what support is available – our Hubs are here to make sure you get the help you need in the right place, at the right time.”   

    Kirsty Mole, Family Hub Lead at LARK, said: “We are so excited after a busy few months with our move from The Beacon, to be opening on North Prospect Road in the heart of our community. 

    “We’d like to thank everyone who has helped us with this move, from volunteers to local councillors, and a huge thank you to our local families for their patience whilst we have been moving. 

    “We welcome children, young people and families into our Hub and have a range of support available as well as providing links with other agencies for help and advice. Our team have lots of knowledge and are experienced in working in our area for many years. We are really proud of our new Hub and hope that you will come along and celebrate with us.” 

    The other Family Hubs in Plymouth are:  

    • Nomony Family Hub, Cattedown  
    • The Barn Family Hub, Barne Barton  
    • Rees Family Hub, Plympton  
    • Four Woods Family Hub, Crownhill Road  
    • Green Ark Family Hub, Devonport   
    • Manor Street Family Hub, Stonehouse 
    • Southway Family Hub  
    • Whitleigh Family Hub at Four Greens Community Trust 
    • Efford Family Hub at High View Primary School 
    • Morice Town Family Hub  
    • Southway Family Hub  

    For more information, please visit www.plymouth.gov.uk/family-hubs or follow Plymouth Family Hubs on Facebook.  

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: NRS apprentice Keely Salter wins top national award

    Source: United Kingdom – Executive Government & Departments

    News story

    NRS apprentice Keely Salter wins top national award

    Keely Salter, a Nuclear Restoration Services (NRS) apprentice, has been named the UK’s nuclear skills apprentice of the year 2025.

    Craig Boothy from Westinghouse and host Colin Murray present Keely Salter with her overall apprentice of the year award

    A plant technician at Oldbury site in South Gloucestershire, Keely won the intermediate level apprentice of the year award at the UK Nuclear Skills Awards, before also going on to be named overall UK nuclear apprentice of the year 2025.

    The UK Nuclear Skills Awards, organised by the National Skills Academy for Nuclear and Cogent Skills, take place to highlight excellence in the sector and showcase stars of the present and future. Winners were announced at an event in Manchester on 20 March 2025.

    Chris Lloyd from Ureno, host Colin Murray and NRS mentor Sav Lagana present Keely Salter with her intermediate level apprentice of the year award

    Keely, who focused on health physics and radiation protection during her apprenticeship, said:

    To have won these awards shows that hard work doesn’t go unnoticed. I am appreciative and grateful for everyone who has supported my journey in the nuclear sector.

    NRS Chief People Officer John Vickerman added:

    We are truly proud of Keely for the work she’s put in to make her apprenticeship such a success. She deserves all the recognition these awards bring, alongside her mentor Sav Lagana and all the Oldbury team who show commitment to support and develop those who will take forward delivery of our nationally important decommissioning mission in the future.

    Our NRS apprenticeship programme represents a strong investment in our early careers skills pipeline, supporting the national nuclear skills goal to double the number of apprentices and graduates every year.

    Hear from Keely as she talks about her apprenticeship and how she aspires to take her nuclear decommissioning career much further.

    Recruitment is currently open for apprenticeship opportunities at NRS sites across the UK, with up to 40 positions available in 2025. This is in addition to 23 opportunities already advertised for the Dounreay site in Caithness. The full list of vacancies and information about how to apply is available on the Energus website here.

    Updates to this page

    Published 21 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Nations: Children, refugees pay hefty price of global aid funding crisis

    Source: United Nations 2

    Humanitarian Aid

    Children, refugees and displaced people worldwide are paying the price for the deep-seated funding crisis that has engulfed the international aid sector, made worse by pronounced cuts in Washington, the UN children’s and refugee agencies said on Friday. 

    Spokespersons for UNICEF and UNHCR in Geneva warned that the liquidity crunch has jeopardized lifesaving work, including progress in reducing child mortality, which has fallen by 60 per cent since 1990.  

    By slashing severe acute malnutrition by one-third since 2000, UNICEF’s efforts have kept 55 million children alive, through simple interventions, it insisted.

    “There are ways in which we can still be optimistic if we know that we can do it,” said Kitty van der Heijden, UNICEF’s Deputy Executive Director said from Abuja, Nigeria.  

    But that work can only get done with the support of a “conveyor belt” of partners in government, philanthropy, and the private sector.  

    Donors are essential to delivering lifesaving assistance to children and mothers worldwide, Ms. Van der Heijden insisted: “We never do this alone.”

    Advances being rolled back

    But these gains are now at risk of being rolled back by recent pullouts, she warned, adding that the issue does not lie with a single benefactor.  

    It is the fact that it’s a cumulative set of donors that are doing this. That really risks rolling back that progress,” she said.  

    “These decisions have impacts on real children, real lives every day in the here and now.”

    Due to funding shortages, around 1.3 million children could lose access to life-saving support and ready-to-use therapeutic foods this year in Nigeria and Ethiopia.

    In 2025, some 213 million children in 146 countries will need lifesaving humanitarian support, according to the UNICEF spokesperson.

    Supply chain break down 

    In the Afar region of northeast Ethiopia, UNICEF runs 30 mobile clinics – which Ms. van der Heijden visited last week and described as a “sheet under a shaded tree”.

    The facilities, aimed at supporting impoverished pastoralist communities that are on the move, provide pregnant and lactating mothers as well as children with the “bare minimum”, she said, including supplementary vitamin A, iron deficiency, malnutrition and malaria treatments.

    Only seven out of these 30 clinics remain, with the others shut by the wave of financial cutbacks.

    Without new funding, we will run out of our supply chain by May,” she said. “And that means that 70,000 children in Ethiopia depend on this type of treatment cannot be served.”

    Similarly, in Nigeria, UNICEF could run out of supplies between this month and May.

    Beyond treatment, prevention

    Investing in prevention, nutrient supplementation and early screenings is also crucial to preventing more unnecessary deaths.  

    “It’s not just about the treatment. We have to be able to prevent it getting to this stage.”  

    Earlier this week, Ms. van der Heijden visited a Nigerian hospital and saw a child so malnourished that his skin was peeling off.  

    “That’s the level of malnutrition that we’re seeing here,” she said, stressing the importance of prevention.

    As needs are rising, we need the global community to step up to the plate, to rise to the occasion, to keep investing in the art of the possible,” Ms. Van der Heijden stressed, adding that UNICEF will not retreat.  

    “All over the world, the price is the same. It’s children that bear the brunt of decisions in capitals.”

    Failing the children

    “If you’re holding a child that is about to die of a totally preventable, treatable disease. It is nothing short of heartbreaking,” said Ms. van der Heijden. “We should not allow the global community to fail children in this way.”

    The severe financial crisis underway is also posing a security risk to staff, hampering humanitarians’ ability to deliver.  

    UNHCR downsizing operations

    Finding itself in a similar position, UNHCR has also announced cuts to operations and programmes.

    It is the latest agency to face painful cutbacks in the field and at headquarters following the announcement of a drastic drawdown in funding from the United States Government.

    “The biggest concern that we have is, of course, in all of this for refugees, for the displaced, they will be feeling the brunt of these cuts,” said Matthew Saltmarsh, a spokesperson for UNHCR.

    Mr. Saltmarsh said the agency was conducting a review to determine how many staff would have to be let go.   

    UNHCR has already has to halt multiple initiatives including in South Sudan, Bangladesh and Europe, and closed offices in countries like Türkiye.

    In Ethiopia, the organization has suspended operations at a safehouse for women facing death threats, Mr. Saltmarsh said.

    “In South Sudan, only 25 per cent of the dedicated spaces supported by UNHCR for women and girls at risk of violence are currently operational. That has left some 80,000 people without access to services like emergency psychosocial support and legal and medical assistance.” 

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    MIL OSI United Nations News

  • MIL-OSI Canada: Minister Joly meets with United Nations High Commissioner for Human Rights

    Source: Government of Canada News (2)

    October 17, 2023 – Ottawa, Ontario – Global Affairs Canada

    The Honourable Mélanie Joly, Minister of Foreign Affairs, was pleased to meet yesterday with the United Nations High Commissioner for Human Rights, Volker Türk, who is visiting Canada from October 16 to 17, 2023.

    Minister Joly and the High Commissioner discussed the overall state of human rights around the world and Canada’s role within the international human rights system. Minister Joly took this opportunity to raise several pressing human rights situations of concern to Canada.

    The Minister and the High Commissioner also discussed the issues of polarization and pushback on human rights, particularly those of women and girls and 2SLGBTQI+ people.

    Minister Joly reaffirmed Canada’s commitment to promoting and protecting human rights both at home and abroad, including continued engagement with the United Nations human rights system and support for the critical role of the Office of the United Nations High Commissioner for Human Rights. Minister Joly emphasized Canada’s continued commitment to the upcoming Universal Periodic Review of Canada, and to the human rights system at large, as demonstrated by Canada’s candidacy for a seat on the UN Human Rights Council for the 2028 to 2030 term.

    Minister Joly underscored Canada’s unequivocal condemnation of the brutal terrorist attacks perpetrated by Hamas against Israel. She also expressed deep concern about the humanitarian situation in Gaza and emphasized the necessity of immediate and unimpeded access of humanitarian assistance. Canada stands firmly with the Israeli and Palestinian peoples in their right to live in peace and security, with dignity and without fear.

    Minister Joly and the High Commissioner agreed to continue working together to address the increasingly challenging situation of human rights around the world.

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    MIL OSI Canada News

  • MIL-OSI USA: Two Eastern European Organized Crime Leaders Convicted of Murder for Hire Targeting U.S.-Based Journalist on Behalf of Iranian Government

    Source: US State of California

    Iranian Government Hired Polad Omarov and Rafat Amirov to Kill Masih Alinejad in Exchange for $500,000

    A federal jury returned guilty verdicts yesterday on all five counts in the superseding indictment against Rafat Amirov, also known as Farkhaddin Mirzoev, Pᴎᴍ, and Rome, 46, of Iran; and Polad Omarov, also known as Araz Aliyev, Polad Qaqa, and Haci Qaqa, 40, of Georgia. The defendants were convicted of murder-for-hire and attempted murder in aid of racketeering charges, in a trial before U.S. District Judge Colleen McMahon. Amirov and Omarov are scheduled to be sentenced on Sept. 17.

    “The Iranian regime’s brazen plot to silence and murder Americans will not be tolerated,” said Sue J. Bai, head of the Justice Department’s National Security Division. “This verdict underscores the Department’s commitment to finding and holding accountable those who threaten our citizens and our freedoms. With the great work of our prosecutors and law enforcement partners, we are now one step closer to justice.”

    “For years, the Government of Iran has attempted to silence an outspoken Iranian journalist, author, activist and critic of their regime through any means necessary, including harassment, violence, intimidation, and even attempted murder,” said Acting U.S. Attorney Matthew Podolsky for the Southern District of New York. “Chillingly, the plot to murder this Iranian dissident culminated over 6,000 miles from Iran, on U.S. soil, right here in New York, when a hitman with an AK-47 camped outside her home to kill her. I commend the career prosecutors of this office, and our law enforcement partners at the FBI’s Counterintelligence Division for their tireless work in bringing these defendants to justice. This verdict should send a clear message around the world: if you target U.S. citizens, we will find you, no matter where you are, and bring you to justice.”

    “The defendants participated in a brazen plot to kill an Iranian American dissident in New York who criticized the regime in Iran,” said Acting Assistant Director Roman Rozhavsky of the FBI’s Counterintelligence Division. “Thanks to the good work of the FBI and our partners their plan failed. This verdict demonstrates the FBI will not tolerate Iran’s attempts to threaten, silence, or harm American citizens.”

    According to court documents, Amirov and Omarov were high-ranking members of an Eastern European organized crime group (the Organization) who worked with other members of the Organization to attempt to kill Masih Alinejad on instructions from high-ranking members of the Islamic Revolutionary Guard Corps (IRGC). Alinejad has previously been the target of plots by the Government of Iran to intimidate, harass, and kidnap her for her work as a journalist, author, and human rights activist who has publicized the Government of Iran’s human rights abuses around the world. As recently as 2020 and 2021, Iranian intelligence officials and assets plotted to kidnap Alinejad from within the U.S. for rendition to Iran in an effort to silence her criticism of the Iranian regime.

    After these brazen efforts to kidnap Alinejad from the U.S. failed, the IRGC turned to Amirov and Omarov to locate, surveil, and murder her. Beginning in approximately July 2022, Amirov sent targeting information—which he had received directly from IRGC officials in Iran—about Alinejad to Omarov. In turn, Omarov communicated this information to Khalid Mehdiyev, another member of the Organization who had been residing in Yonkers, New York, so that Mehdiyev could surveil Alinejad and murder her. In turn, Mehdiyev sent photographs and videos of Alinejad’s residence to Omarov, who shared these materials with Amirov and the IRGC officials who orchestrated the plot in Iran. Amirov and Omarov then arranged for a $30,000 cash payment to Mehdiyev, who used a portion of this payment to buy an AK-47 style assault rifle, two magazines, and at least 66 rounds of ammunition; as Mehdiyev boasted in electronic communications, a “war machine” he could use to kill Alinejad.

    In late July 2022, Mehdiyev repeatedly traveled to Alinejad’s neighborhood to surveil her. Mehdiyev sent reports of his surveillance to Omarov, who passed them to Amirov. On July 24, 2022, Mehdiyev reported to Omarov from Alinejad’s residence that he was “at the crime scene.” On July 27, 2022, Omarov told Amirov that Mehdiyev was ready to kill Alinejad, writing “this matter will be over today. I told them to make a birthday present for me. I pressured them, they will sleep there this night.”  On July 28, 2022, Mehdiyev sent Omarov a video taken from inside the car that Mehdiyev was driving with the assault rifle and a message reading “we are ready.” Amirov sent an image of the interior of Alinejad’s home to Omarov to be forwarded to Mehdiyev, writing “this is the house where she stays.”  As Omarov continued to update Amirov about Mehdiyev’s readiness, Amirov cautioned Omarov “let him keep the car clean.”  When Mehdiyev subsequently drove from where he was surveilling the residence, he was stopped after a traffic violation and, during a subsequent search of the vehicle, police officers found the assault rifle, 66 rounds of ammunition, approximately $1,100 in cash, and a black ski mask.

    After Mehdiyev was arrested and placed into custody, Omarov contacted Mehdiyev’s mother and threatened to kill her and her other son if she did not locate Mehdiyev.

    Amirov and Omarov were convicted on five counts: murder-for-hire, which carries a maximum penalty of 10 years in prison (Count One); conspiracy to commit murder-for-hire, which carries a maximum penalty of 10 years in prison (Count Two); conspiracy to commit money laundering, which carries a maximum penalty of 20 years in prison (Count Three); attempted murder in aid of racketeering, which carries a maximum penalty of 10 years in prison (Count Four); and possession and use of a firearm in connection with the attempted murder, which carries a maximum penalty of life in prison and a mandatory minimum penalty of five years in prison (Count Five).

    The FBI New York Field Office Counterintelligence-Cyber Division and the New York FBI Iran Threat Task Force are investigating the case, with assistance from the New York City Police Department (NYPD) and the NYPD Intelligence Bureau. The Department of Justice’s Office of International Affairs provided valuable assistance. The Justice Department thanked the authorities in the Czech Republic for their assistance.

    Assistant U.S. Attorneys Michael D. Lockard, Jacob H. Gutwillig, and Matthew J.C. Hellman for the Southern District of New York are prosecuting the case with assistance from paralegal specialist Owen Foley and Trial Attorneys Christopher Rigali and Leslie Esbrook of the National Security Division’s Counterintelligence and Export Control Section.

    MIL OSI USA News

  • MIL-OSI Security: Charleston Man Sentenced to Nearly 10 Years in Federal Prison for Possessing Illegal “Ghost Guns” and 3D Printed Gun Parts

    Source: Office of United States Attorneys

    CHARLESTON, S.C. — Jimmy Franklin King, Jr., 35 of Charleston, has been sentenced to 115 months in federal prison for possessing seven firearms as a convicted felon, several of which were unregistered and untraceable “ghost guns.”

    Evidence obtained during the investigation established that King imported firearms parts and components to his North Charleston residence from China, including an illegal silencer. A search warrant was executed on his home and agents discovered illegal firearms, ammunition, and 3D printed firearm components, including a machine gun conversion device, which is commonly used to convert a semiautomatic weapon into a fully automatic machinegun. Also located in King’s residence were two 3D printers and a computer that contained software programs for 3D printing machine gun conversion devices. As a result of these discoveries, King was arrested in September 2023. During his arrest, agents found two more unregistered firearms on his person.

    United States District Judge David C. Norton sentenced King to a sentence of 115 months in prison—the maximum sentence called for by the United States Sentencing Guidelines. King’s term of incarceration will be followed by three years of court-ordered supervision.  There is no parole in the federal system.

    This case was investigated by the Department of Homeland Security Investigations with the assistance of the Bureau of Alcohol, Tobacco, Firearms and Explosives. Assistant U.S. Attorney Cole Shannon is prosecuting the case.

    ###

    MIL Security OSI

  • MIL-OSI Security: Armed Franklin County Drug Dealer Sentenced to 19 Years

    Source: Office of United States Attorneys

    RALEIGH, N.C. – A Youngsville man was sentenced Thursday to 19 years in prison for armed drug trafficking of cocaine, fentanyl and marijuana.  On June 10, 2024, Samuel McCoy Oakley, Jr., age 47, pled guilty to conspiracy to distribute and possess with intent to distribute 5 kilograms or more of cocaine, 400 grams or more of fentanyl, and a quantity of marijuana, distribution of 500 grams or more of cocaine, and possession of a firearm in furtherance of a drug trafficking crime.

    According to court documents and other information presented in court, in September 2022, the Drug Enforcement Administration (DEA), in conjunction with other federal, state, and local law enforcement agencies, initiated an investigation into a drug-trafficking organization (DTO) operating in the Eastern District of North Carolina (EDNC). Investigation through digital and physical surveillance, cooperating sources, and wire intercepts determined that Oakley and his co-conspirators were responsible for distributing various narcotics sourced from New York and New Jersey.

    On multiple occasions during the investigation, law enforcement observed unidentified males, with bags, arrive at Oakley’s residence, stay for a brief period, and leave. Vehicles stopped after leaving Oakley’s residence were found with marijuana and cash. Wiretap interceptions included calls where Oakley was discussing the sale of cocaine and fentanyl with his co-conspirators. In one instance, in May of 2023, he discussed purchasing “knowledge,” which referred to fentanyl branded with that name. The next day, a man used by Oakley as a courier drove from Charlotte to Oakley’s house and stayed only a couple of hours before returning to Charlotte. The following day, the courier took a flight to New York. Geo-location data show that the courier was in New York and New Jersey for a couple of days before driving back to North Carolina where he was stopped by law enforcement. During a search of the vehicle, officers located a “trap” that contained 5,012 grams of cocaine and 600 grams of fentanyl. The packages of fentanyl were stamped with the word “Knowledge.”

    On July 19, 2023, a search warrant was executed at Oakley’s residence and more than 2,000 grams of cocaine were seized from the attic insulation. In addition, two 9mm handguns, including one that was loaded, a semiautomatic rifle, several rounds of ammunition and more than $35,000 in cash were recovered.

    Based on the investigation, between July 2022 and July 2023, law enforcement determined that Oakley was responsible for a total of over 168 kilograms of cocaine, over 7 kilograms of fentanyl, and approximately 4 kilograms of marijuana.

    This investigation was an Organized Crime Drug Enforcement Task Force (OCDETF) investigation. OCDETF identifies, disrupts, and dismantles the highest-level drug traffickers, money launderers, gangs, and transnational criminal organizations that threaten the United States by using a prosecutor-led, intelligence-driven, multi-agency approach that leverages the strengths of federal, state, and local law enforcement agencies against criminal networks.

    Daniel P. Bubar, Acting U.S. Attorney for the Eastern District of North Carolina made the announcement after sentencing by U.S. District Judge Terrence W. Boyle. The DEA, the Henderson Police Department, Franklin County Sherriff’s Office, and the State Bureau of Investigation investigated the case and Assistant U.S. Attorney Casey L. Peaden prosecuted the case.

    Related court documents and information can be found on the website of the U.S. District Court for the Eastern District of North Carolina or on PACER by searching for Case No. 5:23-cr-00247-BO-RN.

    ###

    MIL Security OSI

  • MIL-OSI Video: The Big Takeaway with Spokesperson Tammy Bruce

    Source: United States of America – Department of State (video statements)

    America is safer thanks to Secretary Rubio’s diplomacy in South and Central America. Find out how we are making America safe, secure, and prosperous in this week’s Big Takeaway. — Department Spokesperson Tammy Bruce

    ———-
    Under the leadership of the President and Secretary of State, the U.S. Department of State leads America’s foreign policy through diplomacy, advocacy, and assistance by advancing the interests of the American people, their safety and economic prosperity. On behalf of the American people we promote and demonstrate democratic values and advance a free, peaceful, and prosperous world.

    The Secretary of State, appointed by the President with the advice and consent of the Senate, is the President’s chief foreign affairs adviser. The Secretary carries out the President’s foreign policies through the State Department, which includes the Foreign Service, Civil Service and U.S. Agency for International Development.

    Get updates from the U.S. Department of State at www.state.gov and on social media!
    Facebook: https://www.facebook.com/statedept
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    Subscribe to the State Department Blog: https://www.state.gov/blogs
    Watch on-demand State Department videos: https://video.state.gov/
    Subscribe to The Week at State e-newsletter: http://ow.ly/diiN30ro7Cw

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    #StateDepartment #DepartmentofState #Diplomacy

    https://www.youtube.com/watch?v=-16IwPiOxmI

    MIL OSI Video

  • MIL-OSI United Kingdom: The UK opposes any attempt to forcibly annex land in Gaza or expand settlements in the West Bank: UK statement at the UN Security Council

    Source: United Kingdom – Executive Government & Departments

    Speech

    The UK opposes any attempt to forcibly annex land in Gaza or expand settlements in the West Bank: UK statement at the UN Security Council

    Statement by Ambassador James Kariuki, UK Deputy Permanent Representative to the UN, at the UN Security Council meeting on the Middle East.

    We welcome this opportunity to discuss the evolving situation in the Occupied Palestinian Territories. 

    First, I’ll address recent developments in Gaza.  

    This week saw more bloodshed return to the Gaza strip.

    It is appalling that hundreds of Palestinians have been killed following Israeli strikes since 18 March.

    We strongly oppose Israel’s resumption of hostilities. 

    Escalation and endless violence is in nobody’s interests.   

    We are outraged that a UN compound in Gaza was hit on Wednesday morning. 

    Our thoughts are with the victims and their families. 

    There must be a full investigation into what happened. 

    We urge all parties to return to dialogue and to implement the ceasefire agreement in full. 

    This must include the return of the 59 hostages who have been cruelly held by Hamas for over 500 days.

    As we said in the Council yesterday, Hamas must be held accountable for their depraved actions. 

    We also call on Israel to immediately restore humanitarian access and electricity to Gaza.

    Refusing to do so risks breaching international humanitarian law. 

    Second, President, we must look to the future and redouble our efforts to secure long-term peace for Israelis and Palestinians. 

    This means a credible plan to allow Palestinians in Gaza to return home and rebuild their lives, with Hamas removed from power. 

    To be clear, we oppose any attempt to forcibly annex land in Gaza.

    We welcome the Arab initiative of a recovery and reconstruction plan for Gaza and we urge all parties to engage constructively with it.

    Sustainable peace also means addressing worrying developments in the West Bank. 

    We are seriously concerned by the scale of the Israeli miliary operation in the West Bank and the displacement of nearly 40,000 Palestinian refugees. 

    We recognise Israel’s right to self defence, but civilians must be protected, and Israel must ensure its operations are proportionate to the threat posed.    

    Israel must halt settlements which are illegal and undermine the viability of a Palestinian state and the security of both Israelis and Palestinians.  

    Violent settlers must be held to account.

    The UK has introduced three rounds of sanctions on violent settlers and their supporters to bring accountability for abuses of human rights, in the absence of sufficient Israeli action. 

    We will consider all further options.  

    Reports of the killing of Palestinian civilians in the West Bank, including children, are abhorrent. 

    The IDF must take all precautions to prevent civilian deaths, and must investigate civilian deaths thoroughly and demonstrate full accountability to the law.    

    The level of restrictions on Palestinian movement in the West Bank are crippling. 

    These only fuel further instability. 

    It is important, especially during the month of Ramadan, that religious freedoms are respected.  

    Restrictive visa and registration processes are also deeply concerning. 

    Israel must ensure the UN, including UNRWA, can provide essential humanitarian and service delivery in a safe and secure environment.   

    President, seventeen months on from the dreadful attacks of 7 October, we urge all parties to implement the ceasefire agreement in full and to work towards a two-state solution with a safe and secure Israel alongside a viable and sovereign Palestinian State. 

    This is the best way to deliver a peaceful future for Israelis and Palestinians alike.

    Updates to this page

    Published 21 March 2025

    MIL OSI United Kingdom

  • MIL-OSI Canada: Ensuring long-term predictable public transit funding for BC Transit with over $189 million through the Canada Public Transit Fund

    Source: Government of Canada News (2)

    Victoria, British Columbia, March 21, 2025 — By working closely with its partners across Canada, the federal government is ensuring that more Canadians will be able to live near public transit, connecting them to jobs, services, and their communities.

    Today, Patrick Weiler, Member of Parliament for West Vancouver—Sunshine Coast—Sea to Sky Country, and Erinn Pinkerton, President and Chief Executive Officer of BC Transit, announced a federal investment of more than $189 million in transit funding to support communities across British Columbia, providing predictable and long-term funding, tied to greater density near transit.

    Through the new Canada Public Transit Fund’s Baseline Funding stream, BC Transit will receive an annual funding allocation amounting to more than $189 million over ten years. Funding will upgrade, replace, or modernize public transit infrastructure for 33 transit systems serviced by BC Transit, and maintain them in a state of good repair.

    This investment, beginning in 2026 until 2036, will help increase the housing supply and affordability as part of complete, transit-oriented communities, while helping to reduce greenhouse gas emissions and mitigate the impacts of climate change.

    MIL OSI Canada News

  • MIL-OSI: No. 8/2025 – Next phase of the Moje Bielany residential development – zoning decision obtained

    Source: GlobeNewswire (MIL-OSI)

    Nasdaq Copenhagen                                                                                   
    Nikolaj Plads 6
    DK-1067 Copenhagen K   

    Copenhagen, 21 March 2025
    ANNOUNCEMENT no. 8/2025

    Next phase of the Moje Bielany residential development – zoning decision obtained

    CeMat A/S has taken another step towards fulfilling its 2025-2027 strategy by obtaining a binding individual zoning decision for a residential development on a 4,797 sqm plot. This plot is part of a larger 13,303 sqm site, located in the Bielany district of Warsaw, Poland as of 24 March 2025, 13,402 sqm (8.4%) of the total 159,300 sqm land area in the Bielany district has been successfully re-zoned.

    According to the new zoning decision and initial analyses, the site has the potential to accommodate between 119-128 residential units, with a total usable area ranging from 5,900 to 6,400 sqm. The final figures will be confirmed in the building permit process. This zoning decision marks the commencement of the next phase of the Moje Bielany project.

    Pre-development activities, building permits, the pre-sale process, and bank financing are required to commence construction. Construction is expected to begin in mid-2026.

    Following the zoning approval, CeMat has reassessed the fair value of the re-zoned part of the plot. Based on a Cushman & Wakefield report, the re-zoned property has an “as is” fair value of PLN 13.07 million (2024 report: PLN 2.99 million), or approximately DKK 23.26 million (2024 report: DKK 5.24 million).

    As a result of this increase in property value, an additional DKK 18 million will be recognized in the company’s financial results for the year 2025.

    Progress on the Moje Bielany project

    In the first phase of the Moje Bielany project, CeMat successfully sold 79% of the flats, achieving an expected development margin in the range of 21-22%.

    Cemat A/S

    Frede Clausen
    Chairman of the Board

    This announcement has been prepared in a Danish-language and an English-language version. In case of doubt, the Danish version prevails.

    Attachment

    The MIL Network

  • MIL-OSI Europe: ASIA/CHINA – New church in Yiwu named after Saint Joseph: Home to the world’s largest wholesale market

    Source: Agenzia Fides – MIL OSI

    by Marta ZhaoBeijing (Agenzia Fides) – The new church, recently inaugurated in Yiwu, in the diocese of Hangzhou, capital of Zhejiang Province, is named after Saint Joseph, Patron Saint of missions in China. And the mission entrusted to the local parish is unique, considering the location of the new parish. Indeed, Yiwu is home to the world’s largest wholesale market for small goods. It is also the starting point for many of the devotional objects sold in churches, parishes, and religious shops around the world, including those around the Vatican. Chinese merchants and businessmen from all over the world can now also visit the new church to pray, receive the sacraments, or perhaps experience the Christian proclamation for the first time. The new church was consecrated by Bishop Joseph Yang Yongqiang of Hangzhou on March 18, the eve of St. Joseph’s Day. The following day, the Feast of the Spouse of the Virgin Mary, the bishop administered the sacrament of Confirmation to approximately 40 adults of the new parish. More than 2,000 faithful participated in the ordination liturgy, celebrated by 23 priests from Hangzhou, the Diocese of Wenzhou, and Ningbo, together with the bishop.Retracing the parish’s history, Bishop Joseph Yang recalled that “the church is a home, a place of love and affection,” and thanked St. Joseph, who intercedes for the local Church as Patron of the mission in China. The city of Yiwu is located 300 kilometers from Shanghai. According to local statistics, there are more than 1,000 Catholics and nearly 20,000 Christians of other denominations. In addition, baptized businessmen, both from China and abroad, come to the city to work.Until 2001, there was no Catholic place of worship in this international hub. With the region’s economic growth, Chinese and foreign Catholics who do business, run factories, study, and work in Yiwu began to gather for prayer in private homes. In 2007, 500 Catholics gathered to celebrate Christmas together. On June 14, 2008, a Catholic church was opened in Yiwu that could accommodate approximately 200 people. Gradually, a faithful and vibrant community has emerged in this center of global trade, welcoming those who come from far away to work in the city. The diocese has sent three priests to oversee the pastoral care of the local community, which can now also count on the new St. Joseph’s Church to fulfill its mission of proclaiming the Gospel to the merchants at the Yiwu wholesale market.Masses are already being celebrated in Chinese, English, and Korean in the new church. Yiwu is a county-level city in Zhejiang Province and belongs to the Diocese of Hangzhou. In 2005, the United Nations, the World Bank, Morgan Stanley, and other international financial agencies jointly published the report “Shocking the World of China’s Numbers,” which described the Yiwu market as “the world’s largest wholesale market for small goods.” (Agenzia Fides, 21/3/2025)
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    MIL OSI Europe News

  • MIL-OSI Global: From hempseed gruel to CBD: the curious history of cannabis as health product

    Source: The Conversation – UK – By Lauren Alex O’Hagan, Research Fellow, School of Languages and Applied Linguistics, The Open University

    H_Ko/Shutterstock

    The cannabis-derived product CBD has been hailed “the wonder drug of our age”, offering potential health benefits without the high. From juices and coffee to truffles and ice cream, CBD products have flooded the market for consumers looking for an answer to health problems from anxiety to insomnia.

    But with CBD products in the UK and EU falling under “novel foods” regulations rather than pharmaceutical standards, they aren’t subjected to the same rigorous safety and quality controls as drugs. The UK’s Committee on Toxicology has even flagged potential health risks, such as liver injury, leading the Food Standards Agency to issue safety guidance.

    The regulatory gaps and health concerns of today reflect those of the 19th century when cannabis products were commercialised by the food industry.

    In the 1830s, William Brooke O’Shaughnessy, an Irish doctor, discovered that cannabis was effective in treating muscle spasms and stomach cramps. French psychiatrist Jacques-Joseph Moreau later explored its potential for mental illness. This led many 19th-century doctors to champion cannabis as a cure-all.

    It wasn’t long before patent medicine manufacturers began using cannabis as a common ingredient in their formulas. But soon, cannabis wasn’t just in pharmacies – it was in food.

    Surprisingly, this shift was not driven by the food industry, but by the free church environment in Sweden as part of efforts to combat tuberculosis – a leading cause of death across all social classes in the country at the time.

    Paul Petter Waldenström, leader of the Swedish Mission Covenant, wrote a letter to Svenska Morgonbladet about a woman reportedly cured of tuberculosis by a homebrewed gruel made with hempseed, rye flour and milk. His endorsement helped popularise the remedy and many started making their own “Waldenström gruel”, as it became known.

    Sensing a business opportunity, entrepreneur J. Barthelson developed a powdered commercial version with the elegant French name Extrait Cannabis. He marketed it as a dietary remedy for tuberculosis, chest diseases and low energy. As demand grew, competitors quickly jumped on the bandwagon, using fearmongering tactics to persuade consumers that they were putting their lives at risk without it.

    The rise and fall of Maltos-Cannabis

    The most striking cannabis-infused product of the era came from the Red Cross Technical Factory. Their “health drink”, Maltos-Cannabis, was a maltose and cannabis blend marketed as both nutritious and delicious, especially when mixed with cocoa.

    With an aggressive advertising campaign, the company raked in nearly SEK 290,000 a year (around £775,000 in modern money), opening factories in Chicago, Helsinki, Brussels and Utrecht.

    A particularly dramatic advertisement depicted the Grim Reaper fleeing from the light of science, shining from a lighthouse. Meanwhile, a mother and daughter raised their arms triumphantly, symbolising victory over death thanks to Maltos-Cannabis. The tagline boldly claimed that the product had “a big future”.

    Maltos-Cannabis advertisement, Hälsovännen, 1 February 1894.
    Wikimedia Commons

    However, questions swirled about its legitimacy. Newspapers debated whether the product was a groundbreaking remedy or “a pure scam product”. While some critics called the craze an “epidemic”, others argued coffee was more harmful – a hot topic in Sweden’s parliament at the time.

    In response, Red Cross published a half-page rebuttal signed by its executives, defending the product’s credibility. But scepticism persisted. After various lawsuits and growing concerns over its effectiveness and safety, sales of Maltos-Cannabis began to decline. By the 1930s, the product had disappeared entirely.

    History repeats itself?

    The 19th-century commercial cannabis market was able to thrive due to the absence of marketing regulations for both food and pharmaceutical products. Manufacturers freely advertised their products using pseudo-scientific claims and buzzword-heavy marketing – strategies we’re seeing again today in the thriving CBD industry.

    This is because CBD is a “borderline” product, existing in a regulatory grey area that allows for marketing strategies to flourish without stringent oversight. Much like in the past, brands tap into consumers’ health anxieties with promises of a wellness revolution. Most worryingly, social media influencers are being used to endorse CBD, making it particularly appealing for younger audiences.

    With the global CBD market valued at US$19 billion in 2023 and projected to grow by 16% annually until 2030, looking back at the broader, problematic history of commercial cannabis should serve as a cautionary tale.

    Lauren Alex O’Hagan does not work for, consult, own shares in or receive funding from any company or organisation that would benefit from this article, and has disclosed no relevant affiliations beyond their academic appointment.

    ref. From hempseed gruel to CBD: the curious history of cannabis as health product – https://theconversation.com/from-hempseed-gruel-to-cbd-the-curious-history-of-cannabis-as-health-product-251967

    MIL OSI – Global Reports

  • MIL-OSI Global: Chinese anger at sale of Panama Canal ports to US investor highlights tensions between the two superpowers

    Source: The Conversation – UK – By Maria Ryan, Associate Professor in US History, University of Nottingham

    When Hong Kong-listed conglomerate CK Hutchison announced it was selling its two port concessions on the Panama Canal to a US consortium led by New York-based giant BlackRock, the Chinese government issued a strongly worded rebuke.

    Through government-backed newspaper Ta Kung Pao, Beijing accused the US of forcing the deal “through despicable means”, and claimed that if this was completed: “The United States will definitely use it for political purposes … China’s shipping and trade there will inevitably be subject to the United States.”

    CK Hutchison’s decision to sell its ports, which it has operated since 1997, to a US-led buyer came after the US president, Donald Trump, criticised Chinese influence over this strategically vital waterway. In his inaugural address, Trump claimed, falsely, that “China is operating the Panama Canal” and vowed “we’re taking it back”. In fact, data shows that the majority of traffic through the canal goes to or from the US.

    This has stoked fears in Beijing that US companies operating ports on the canal will do Washington’s bidding and potentially seek to restrict China’s access. Beijing’s angry response indicates the rivalry between the two great powers is deep and ongoing.

    While it is likely that this rivalry will continue to intensify under Trump, the president is unpredictable. Indeed, he sees unpredictability as a virtue – a way to keep advisers and foreign leaders on their toes.

    When asked last year whether he would support Taiwan in the event of a Chinese invasion, Trump gave his own twist on the longstanding US policy of “strategic ambiguity”, saying: “I don’t want to reveal my cards … I wouldn’t want to give away any negotiating abilities by giving information like that to any reporter.”

    This means there are multiple plausible outcomes for the US-China relationship in the second Trump administration.

    On the one hand, there is a very strong, bipartisan consensus in Washington that China poses a systemic, generational challenge to American power. Whereas Russia is viewed as a disruptor, China is a potential peer competitor that could build a new international order based on Beijing’s preferences and interests.

    Since Trump’s first term in office, the US has been aggressively waging a “tech war” on China to limit its technological and military development, by cutting off access to high-end semiconductors designed by US companies.

    This was intensified in the Biden years with new sanctions on Chinese tech companies, and the passage of the Chips and Science Act, designed to encourage the return of semiconductor manufacturing to the US. Defensive weapons sales to Taiwan had already been increased in Trump’s first term – and remained at high levels under Joe Biden.

    What Biden called “extreme competition” with China has become the main organising principle of US foreign policy. While Republican lawmakers have, so far, been willing to go along with Trump’s diplomacy when it comes to Russia, there is likely to be less tolerance of a similar approach to China.

    Unlike other US presidents, Trump does not seem to believe that alliances extend American power in the world – although he does still want the US to be the undisputed number one. In his second inaugural address, he vowed to “build the strongest military the world has ever seen”.

    Trump sees China as an economic adversary, one of the reasons for imposing punitive tariffs of 20% on all incoming goods. China has retaliated with tariffs of its own and and has proposed more restrictions on exports of rare earth minerals. These are vital components of semiconductors, electric batteries and many weapons – and the global market is dominated by China.

    Policy shift?

    The US State Department recently signalled a possible shift in policy towards Taiwan, removing the phrase “we do not support Taiwan independence” from its fact sheet on Taiwan in February. This irritated Beijing, which sees the island as an integral part of China.

    This subtle move away from the US’s longstanding “One China” policy – along with the tariffs and Trump’s hostility to alleged Chinese influence over the Panama Canal – suggests the continuation of a hostile, competitive approach to China.

    That said, as Trump’s recent diplomacy with Russia and his comments about absorbing Greenland showed, he is not afraid to upend the established norms of US foreign policy. He enjoys provoking the “globalist” foreign policy establishment. He lauds his own deal-making abilities, and would not want to fight a war with China over Taiwan.

    Trump is attracted to “strongman” leaders and claims to have “a great relationship with President Xi”. He achieves his goals by taking maximalist positions (for example, the punitive tariffs) which he uses to extract concessions. At a recent press conference, Trump stated: “I see so many things saying we don’t want China in this country. That’s not right. We want them to invest in the United States. That’s good. That’s a lot of money coming in.”

    Trump is well aware the US is heavily dependent on imported semiconductors from the Taiwan Semiconductor Manufacturing Corporation (TSMC) – the world’s leading chip manufacturer – and has repeatedly accused Taiwan of “stealing” the US semiconductor industry. He recently took credit for TSMC’s announcement that it would invest a further US$100 billion (£77 billion) in three chip factories in Arizona, declaring that production of vital semiconductors inside the US was “a matter of national security”.

    But it will take years for TSMC’s investments to come to fruition in terms of aiding US self-sufficiency in chip manufacture. In the meantime, it is not out of the question that Trump could seek a deal with China that guarantees US access to imported chips from Taiwan, in return for China absorbing the island peacefully. Given the historic importance of Taiwan to Beijing, this could appeal.

    Avoiding war could also be popular with Trump voters who want to put “America first” without getting embroiled in foreign wars. Although the hawkish China consensus is firmly embedded in Washington, its continuation is not guaranteed while the mercurial Trump is at the helm.

    Maria Ryan has received funding from the British Academy.

    ref. Chinese anger at sale of Panama Canal ports to US investor highlights tensions between the two superpowers – https://theconversation.com/chinese-anger-at-sale-of-panama-canal-ports-to-us-investor-highlights-tensions-between-the-two-superpowers-252418

    MIL OSI – Global Reports

  • MIL-OSI United Kingdom: £1.35 million funding boost to drive growth of visitor economy in North East and West Midlands

    Source: United Kingdom – Executive Government & Departments

    News story

    £1.35 million funding boost to drive growth of visitor economy in North East and West Midlands

    The visitor economy in the North East and the West Midlands is receiving a £1.35 million funding boost over the next year to help the regions attract even more tourists and investment to the UK.

    • North East and West Midlands receive support to help them attract more visitors, investment and opportunities
    • Part of government’s plans to bring 50 million international visitors a year to the UK

    The visitor economy in the North East and the West Midlands is set to benefit from a £1.35 million funding boost over the next year to help the regions attract even more tourists and investment to the UK.

    The new funding, announced during English Tourism Week, will support the government’s ambition to welcome 50 million international visitors a year to the UK by 2030, as part of the Plan for Change.

    The British tourism industry is worth £58 billion to the economy and employs millions of people around the country. But for the sector to keep growing it is crucial that all its different elements – from transport and accommodation to culture and sport events – are working together as efficiently as possible.

    That is why the government has been working to improve the management of destinations across England so they can attract more visitors who stay for longer, and bring in more investment and opportunities to their areas.

    As part of this, two regional pilot programmes have been running in the North East and West Midlands called Destination Development Partnerships (DDPs). The programmes have been looking at how we make it easier for people to visit those regions and enjoy a range of things to do when they are there, including great places to eat, shop and stay.

    The pilots have already shown how a cross-regional approach can support the growth of the visitor economy by attracting more investment in attractions, hotels and connectivity, creating jobs and by marketing regions outside of London as destinations in their own right.

    The government is now providing an extra £1.35 million of support so the pilots can operate for another year before assessing whether to roll the scheme out more widely. The extension will provide an opportunity to keep testing how a regional approach to managing the visitor economy can help drive visitor numbers, increase spending and create jobs.

    Tourism Minister Sir Chris Bryant said:

    I want our tourism industry – and all the brilliant people who work in it – to thrive and to continue to attract millions of visitors to the UK each year.

    To achieve this we have to make sure that regions across England have the support they need so they can better market their areas  to tourists and attract more investment and events.

    That’s why I’m delighted we are providing an extra £1.35 million over the next year so our Destination Development Partnerships can keep paving the way for an even brighter future for our visitor economy.

    VisitEngland CEO Patricia Yates said:

    This extension and further funding are testament to the success of the Destination Development Partnership (DDP) pilots in the West Midlands and the North East. It also demonstrates the central role that the DDP pilots, developed and supported by VisitEngland, have been playing in growing regional economies to deliver jobs and opportunities for local people, communities, and businesses.

    These destination partnerships are ensuring that the West Midlands and the North East continue to be compelling destinations for both domestic and international visitors, as well as great places to live and work, now and in the future.

    The DDP programme is as much about providing high-quality destinations for Brits who want to holiday in the UK as it is about attracting more international visitors. 

    Since the launch of the pilot in 2022, 11 new attractions have opened in the North East with a combined investment value of £13 million, alongside 60 new bars and restaurants. The pilot, run by the Newcastle Gateshead Initiative (NGI), has played a vital role in the completion of these projects by providing crucial data and information that boosted investor confidence and contributed to the scaling of investments.

    North East Mayor Kim McGuinness said:

    The North East is home to stunning landscapes, vibrant cities and bustling market towns,  award-winning coastlines and beautiful countryside, all packed with world-class arts and culture – it’s why people in our region are so proud to call the North East home.

    However, our region currently receives the lowest number of domestic and international visitors in England. As Mayor, I’m determined to change that and double the size of our visitor economy over the next decade, creating more jobs and opportunity, and attracting investment into our towns and cities.

    To achieve that we need to shout louder and showcase our region. Working with the Government and NGI, that’s exactly what we will do – so more people discover what the North East has to offer and our region can stand tall on the national and international stage.

    The West Midlands has also seen positive results, with the value of the region’s visitor economy increasing by 15% to £16.3 billion and more jobs than ever (143,988) supported by tourism since its DDP pilot, run by the West Midlands Growth Company (WMGC), was launched in 2023. By September 2024, the pilot had generated £10 million through attracting business conferences and nearly £4 million from major sporting events for the region.

    West Midlands Mayor Richard Parker said:

    Tourism is big business in the West Midlands – with record visitor numbers driving growth and creating good jobs for local people.

    The government is backing my plan to keep investing in our cultural and creative industries and improving transport links so even more people come to enjoy the sights and hear the stories we have to tell.

    I’m securing the West Midlands’ reputation as a world-class destination and delivering real benefits for our communities.

    ENDS

    Updates to this page

    Published 21 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: State of the Global Climate 2024

    Source: United Kingdom – Executive Government & Departments

    The State of the Global Climate 2024 report from the World Meteorological Organisation (WMO) shows that key climate change indicators have again reached record levels.  Although long-term warming (averaged over decades) currently sits below 1.5°C, sea-level rise and ocean warming will be irreversible for hundreds of years. Record greenhouse gas concentrations combined with El Niño and other factors to drive 2024 record heat, while glacier melt accelerated and extreme weather caused massive social and economic upheaval. 

    Journalists came to this online briefing to hear from some of the authors of the report and put their questions to them.

    Speakers included:

    Prof Chris Hewitt, Director of Climate Services Division, WMO

    Dr Omar Baddour, Chief Climate Monitoring, WMO

    Dr John Kennedy, Scientific Coordinator and Lead Author of the report

    Dr Karina von Schuckmann, Senior advisor, Ocean Science for Policy, Scientific Direction, Mercator Ocean international, France

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: The Prime Minister has appointed 6 new Trustees to the V&A

    Source: United Kingdom – Executive Government & Departments

    News story

    The Prime Minister has appointed 6 new Trustees to the V&A

    The Prime Minister has appointed Mariella Frostrup, Andrew Keith, Akshata Murty, Nigel Newton, Vick Hope and Pedro Pina as trustees of the Victoria and Albert Museum; their four year terms started on 10 March 2025.

    Mariella Frostrup

    Mariella is a journalist, broadcaster, author, and cultural commentator; in particular covering the worlds of arts, culture and societal issues. She promotes the intrinsic value of arts and culture to wider society and the importance that they connect with and are accessible to all. Mariella has presented the UK’s leading book programmes, cultural shows and judged its literary and arts awards, such as the Booker Prize, BAFTA Awards, RIBA and Turner Prize.

    She was the first non-elected member of the Royal Academy’s Council, and more recently she became a Trustee of the British Council. She was awarded a Doctor of Arts from Nottingham University in 2009 for her work and achievement in arts and culture. She’s a Royal Society of Literature fellow and a BAFTA member.

    Mariella co-founded the annual Women in Work Summit. She is the Government’s Menopause Employment Ambassador, Chairs the advocacy group Menopause Mandate, and is a Save the Children Ambassador.

    Andrew Keith

    Andrew is a luxury retail executive with over three decades of experience leading prominent international brands.

    Andrew spent 19 years with Lane Crawford Joyce Group, holding a number of key positions including President of Joyce and Lane Crawford. Under his leadership, the group greatly expanded its footprint, introducing innovative retail formats and establishing a significant presence in Greater China. He oversaw the opening of flagship stores and launched the group’s online platform. He then spent three years with Selfridges as Managing Director and later CEO, Andrew led Selfridges through the complexities of reopening post-COVID-19, implementing strategies to adapt to the new retail landscape. In early 2025, he took on the role of leading the transformation of Edinburgh’s historic Jenners building. This multi-million-pound project aims to revitalise the iconic site into a premier destination, blending retail and hospitality elements.

    Andrew has served as a co-opted Member of the V&A’s Commerce Committee, contributing his commercial expertise to enhance the museum’s engagement strategies.

    Born in Lagos, Nigeria, to Scottish parents, Andrew studied Fashion Design at Kingston University and maintains a deep connection to his Scottish heritage, often spending time at his home in the Highlands, reflecting his appreciation for nature and the environment.

    Akshata Murty

    Akshata is passionate about education and the power of creativity to have positive effects on young people. During her time living in Downing Street, she launched ‘Lessons at 10’. This initiative provided children from across the United Kingdom with a unique opportunity to go behind the famous black door of Number 10 to be inspired and discover their passions.

    With her husband, former Prime Minister Rishi Sunak, Akshata is a co-founder of The Richmond Project, a charity focused on enabling social mobility by breaking down barriers to numeracy. She is also a keen supporter of the UK’s veteran community.

    Akshata spent over a decade investing in early-stage consumer-focused British companies, providing funding and strategic advice. Previously, Akshata founded a fashion line that was inspired by Indian craftsmanship.

    Originally from Bangalore, Akshata obtained a B.A in Economics and French from Claremont McKenna College, an MBA from Stanford University’s Graduate School of Business as well as an Associate degree from the Fashion Institute of Design & Merchandising Los Angeles. She is on the board of Claremont McKenna College. Akshata is also a Trustee of the Murty Trust in India and a supporter of the Murty Classical Library of India.

    Nigel Newton CBE

    Nigel is the founder and Chief Executive of Bloomsbury Publishing. He was born and raised in San Francisco. He read English at Selwyn College, Cambridge and after working at Macmillan Publishers, he joined Sidgwick & Jackson. He left Sidgwick in 1986 to start Bloomsbury Publishing. He was appointed as President of the Publishers Association in April 2022.

    He serves as a Member of the Advisory Committee of Cambridge University Library and President of Book Aid International. In 2020, he was awarded The London Book Fair (LBF) Lifetime Achievement Award and became an Honorary Fellow of Selwyn College, Cambridge. He has previously served as a member of the Booker Prize Advisory Committee, Chairman of the Charleston Trust, Chair of World Book Day, Board member of the US-UK Fulbright Commission, member of the Publishers Association Council, Trustee of the International Institute for Strategic Studies and Chair of the British Library Trust.

    In 2021 he was awarded a CBE for his services to the publishing industry. 

    Vick Hope

    Vick is an award-winning TV and radio presenter, journalist and author. She hosts BBC Radio One’s show Going Home, and was recently named the newest presenter of Countryfile. She also presents The One Show, Channel 4’s Paralympic Games coverage, CBBC’s Britain’s Best Young Artist, Glastonbury, and ITV’s Vick Hope’s Breakfast Show.

    Vick served on the Women’s Prize for Fiction (WPFF) judging panel in 2021 and curates their Young Adults’ Reading List. She hosts the WPFF podcast, Bookshelfie, interviewing female artists, writers, politicians, musicians, actors and sportspeople about the books by women that have shaped them. She is also the author of two children’s books which promote creativity in young children. 

    In 2020, Vick became an official Ambassador for Amnesty International. She volunteers at local charities Literacy Pirates and Just For Girls, which support children from disadvantaged backgrounds in her community. With the Duke Of Edinburgh Award, she mentors young people and delivers annual speeches at Buckingham Palace. Vick leads The Brit Awards’ campaign to tackle accessibility issues in the creative industries, and is Marks and Spencer’s Plan A Fashion Sustainability Ambassador. Vick was a judge on the ArtFund Museum Of The Year panel in 2024, which was awarded to Young V&A.

    Vick graduated from Emmanuel College, University of Cambridge in 2011, having read Modern Languages (French, Spanish and Portuguese).

    Pedro Pina

    Pedro is a senior executive with over three decades of experience in media, brand management, advertising, and all areas of the digital space. Pina has been at Google for over 12 years and currently serves as Head of YouTube, overseeing the platform’s business and strategic development within Europe, Middle East and Africa. His career includes roles at Google, McCann Worldgroup, PepsiCo, and Procter & Gamble having lived in the US, Brazil, Spain and Portugal. London has been home for Pedro and his family for more than 15 years. 

    Pina holds an MBA from INSEAD, Paris and previously served on the V&A Corporate Advisory Committee. His expertise includes digital transformation, audience engagement, and strategic partnerships. He serves on the Board of OutRight International and is an Ambassador of Stonewall as well as other organisations that advocate for LGBTQ+ human rights globally and in the UK.

    Remuneration and Governance Code

    Trustees of the V&A are not remunerated. These appointments have been made in accordance with the Governance Code on Public Appointments. The appointments process is regulated by the Commissioner for Public Appointments

    Under the Code, any significant political activity undertaken by an appointee in the last five years must be declared. This is defined as including holding office, public speaking, making a recordable donation, or candidature for election. Mariella Frostrup, Andrew Keith, Nigel Newton CBE, Victoria Nwosu-Hope and Pedro Pina have not declared any significant political activity. Akshata Murty has declared she has spoken on behalf of the Conservative Party, and their candidates and canvassed on behalf of the Conservative Party and helped at elections. 

    DCMS has around 400 regulated Public Appointment roles across 42 Public Bodies including Arts Council England, Theatres Trust, the National Gallery, UK Sport and the Gambling Commission. We encourage applications from talented individuals from all backgrounds and across the whole of the United Kingdom.  To find out more about Public Appointments or to apply to be a Trustee of a National Museum or Gallery visit the HM Government Public Appointments Website.

    Updates to this page

    Published 21 March 2025

    MIL OSI United Kingdom

  • MIL-OSI United Kingdom: Meeting of major landowners to boost nature’s recovery

    Source: United Kingdom – Government Statements

    Press release

    Meeting of major landowners to boost nature’s recovery

    The ‘National Estate for Nature’ met to discuss land management plans to meet the country’s legal Environment Act targets.

    • Key landowners across public, private, and third sectors asked to draft new land management plans to help meet the country’s legal Environment Act targets.
    • Part of Government’s commitment to transform how we use land in this country to protect the environment, support economic growth and deliver on our Plan for Change.

    Major landowners, who together own 10% of England’s land, met yesterday (Thursday 20 March) to accelerate the recovery of our natural world.

    The ‘National Estate for Nature’ made up of up public, private and civil society landowners will play a pivotal role in supporting the Government’s ambitious environmental goals, including statutory targets in the Environment Act and our commitment to protect 30% of land by 2030. 

    The inaugural meeting chaired by Steve Reed, Secretary of State for Environment, Food and Rural Affairs, marked the beginning of a new era in environmental collaboration.  

    With the natural world facing species decline and a biodiversity crisis, Reed called on the group for action to collectively protect and restore nature on their estates across England. The Secretary of State also asked the group to report back on potential pilot approaches for sustainable land use, land management, change, or investment.  

    Steve Reed, Secretary of State for Environment, Food and Rural Affairs said: 

    “Landowners must go further and faster to restore our natural world. 

    “The ‘National Estate for Nature’, who manage a tenth of the land in this country, have a responsibility to future generations to leave the environment in a better state.  

    “We have a unique opportunity to work together on common sense changes that create a win-win for nature, the economy, and make the best use of the land around us” 

    Tony Juniper, Chair of Natural England said:  

    “If we are to reverse the historic declines in nature, we must take urgent action at every level to restore nature on the ground. This group is an important first step in securing a strong commitments from landowners across the country to collaborate on managing land in a more sustainable way, for the benefit of both people and nature.

    “We need work together to find the long-term solutions for key challenges, such as the demand for new homes and infrastructure, and the need to halt long-term biodiversity loss and recover nature.”

    Harry Bowell, Director of Land and Nature at the National Trust said:

    “We are delighted to join the National Estate for Nature Group, bringing the National Trust’s stewardship of 250,000 hectares to the table. As the Government’s Land Use Framework makes clear, a transformation in the use of land is needed if we are to meet our nature and climate targets. The biggest landowners – us included – have the power, and responsibility, to drive forward that transformation.

    “Only by working together will be able to restore our landscapes at the scale needed to put nature in recovery by 2030, lock up enough carbon in the English countryside to reduce greenhouse gas emissions to required levels, and prepare for the worsening impacts of climate change. We are committed to playing our part.”

    The group is composed of leading landowners such as The Crown Estate and Duchy of Cornwall, third-sector organisations such as the National Trust, RSPB, and the Wildlife Trusts. Along with representatives from the Government Estate such as MOD and Natural England.  

     It represents institutions with significant holdings across the country, and associated significant potential to drive nature’s recovery, a vital part of the government’s national conversation about land use ahead of publishing a Land Use Framework in 2025.  

    The broad representation also ensures that the group can draw on a wealth of expertise and experience in land management, conservation, and sustainable development, enabling them to develop and implement effective strategies for nature recovery, sustainable land use, and environmental protection. 

     During today’s meeting, members discussed key objectives, including establishing minimum standards for land management plans, with clear milestones for nature restoration and protection to help meet statutory nature targets and 30by30.  

    Defra will actively participate as a member, leading by example and supporting the group with guidance, resources, and coordination as they work toward meeting the Government’s environmental targets. Further quarterly meetings will focus on developing and implementing agreed on-the-ground plans to drive nature’s recovery.  

    This comes following the historic announcement of the Land Use Framework, the wild release and management of beavers in England for the first time in 400 years, a new approach to neonicotinoid pesticides and the introduction of new measures to strengthen our protected areas and meet 30by30 that show this government is committed to delivering for nature. As part of the government’s Environmental Improvement Plan (EIP), everyone, from land managers to homeowners, has a crucial role to play in restoring the natural environment.

    Additional information:

    National Estate for Nature Members

    ·       Environment Agency

    ·       Forestry Commission/Forestry England

    ·       Natural England

    ·       MOD

    ·       MoJ

    ·       DfT (including National Highways and Network Rail)

    ·       MHCLG/Homes England

    ·       DESNZ

    ·       DfE

    ·       Cabinet Office

    ·       The Church Commissioners (Church of England)

    ·       The Crown Estate

    ·       The Duchy of Cornwall

    ·       The Duchy of Lancaster

    ·       Elveden Estate

    ·       Clinton Devon Estates

    ·       United Utilities

    ·       Yorkshire Water

    ·       National Trust

    ·       RSPB

    ·       Wildlife Trusts

    ·       Canal and River Trust

    Updates to this page

    Published 21 March 2025

    MIL OSI United Kingdom

  • MIL-OSI USA: Honoring New York’s Rich, Diverse History

    Source: US State of New York

    overnor Kathy Hochul today announced recommendations by the New York State Board for Historic Preservation to add 20 properties and districts to the State and National Registers of Historic Places. The nominations include Marcus Garvey Park in New York City, an octagon house in Columbiaville, a Jewish cemetery in Buffalo and the Colgate-Rochester Crozer Divinity School in Rochester.

    “New York’s historic places tell the stories of where people have authored the enduring legacy we cherish,” Governor Hochul said. “With these nominations, we commit ourselves to protecting that legacy and to sharing these wondrous monuments of human achievement with future generations. By recognizing these sites, we honor the diverse communities and rich history that make New York extraordinary.”

    State and National Register listing can assist owners in revitalizing properties, making them eligible for various public preservation programs and services, such as matching state grants and federal historic rehabilitation tax credits.

    New York State Office of Parks, Recreation and Historic Preservation Commissioner Pro Tempore Randy Simons said, “In New York, we’re committed to recognizing our diverse history and expanding the official record of places of significance. With each slate of nominations, we increase our knowledge of our past and help ensure access to resources to preserve these places for the future. When properties are listed in the State and National Registers of Historic Places, they become eligible for various public preservation programs and incentives, such as matching state grants and federal and state historic rehabilitation tax credits. Our future is worth a strong investment in our past and we are proud to advance this work.”

    New York State Office of Parks, Recreation and Historic Preservation Deputy Commissioner for Historic Preservation Daniel Mackay said, “At the Division for Historic Preservation, we are dedicated to researching and documenting complete histories, to expanding the State and National Registers of Historic Places, and to connecting communities with the resources they need to help preserve and promote these unique assets. Listing in the registers is the first step in connecting property owners with resources that will help them steward this shared history.”

    New York State continues to lead the nation in the use of historic tax credits, with $7.17 billion in total rehabilitation costs from 2018-2024. Since 2009, the historic tax credit program has stimulated over $16.4 billion in project expenditures in New York State, creating significant investment and new jobs. According to a report, between 2018-2022, the  credits in New York State generated 72,918 jobs and over $1.47 billion in local, state and federal taxes.

    The State and National Registers are the official lists of buildings, structures, districts, landscapes, objects and sites significant in the history, architecture, archaeology and culture of New York State and the nation. There are more than 128,000 historic properties throughout the state listed in the National Register of Historic Places, either individually or as components of historic districts. Property owners, municipalities and organizations from communities throughout the state sponsored the nominations.

    Once recommendations are approved by the Commissioner, who serves as the State Historic Preservation Officer, the properties are listed in the New York State Register of Historic Places and then nominated to the National Register of Historic Places, where they are reviewed by the National Park Service and, once approved, entered in the National Register.  More information, with photos of the nominations, is available on the Office of Parks, Recreation and Historic Preservation website.

    New York City

    Church of St. Edward the Martyr, New York County – The Church of St. Edward the Martyr is a complex of religious buildings that includes an 1887 church (with additions in 1902 and 1903), a parish house and rectory (housed in a 1902 row building) and a 1961 community center. The church is an example of Late Gothic Revival style religious architecture in East Harlem and New York City and is the earliest representative example in Harlem of the Anglo-Catholic architectural program adopted by some Episcopal congregations. The establishment of the church coincided with the rapid development of Harlem during the 1880s and was funded by prominent Manhattan Episcopalians, including John Jacob Astor and “Commodore” Elbridge T. Gerry. The rapid growth of the congregation and generous funding allowed the church to fully embrace Anglo-Catholic worship with the construction of a grand Gothic-inspired reredos and ornate woodwork designed by J. & R. Lamb, under the supervision of Charles Lamb, whose studio was among the most prominent decorating firms of the period. The church’s simple, steep-gabled façade, its stained-glass windows and its central entrance all typify a modest, yet carefully planned, Late Gothic Revival style religious building.

    Corsi Houses, New York County – Corsi Houses, a public housing complex in East Harlem constructed in 1973, is one of a group of mid-20th century government-funded senior housing complexes in Harlem developed by the New York City Housing Authority (NYCHA). It represents the expansion of federal affordable housing programs to construct apartments specifically designed for seniors under the Housing Act of 1956 and later expanded under housing acts in 1961 and 1965. Corsi Houses is also one of a small set of public housing developments built in collaboration with a local settlement house, the LaGuardia Memorial House, which had served the neighborhood since 1898. LaGuardia Memorial House initiated Corsi Houses, thus ensuring direct community participation, and built on land formerly occupied by the settlement house as part of an attempt to integrate it into the surrounding neighborhood. The project was initiated in 1961, but numerous interruptions (including struggles over financing and design approval) delayed its opening to 1973. Although Corsi Houses continues to fulfill its purpose of combining affordable elderly housing with community support programs in East Harlem, the long struggle to complete construction reveals the tension between well-intentioned programs, community desires, politics and economic realities

    Marcus Garvey Park, New York County – For almost 200 years, the 20-acre public green space now called Marcus Garvey Park has been a place of refuge and cultural expression for Harlem residents. It’s among Manhattan’s oldest parks, predating Central Park by over twenty years. The relative scarcity of parks in this part of Manhattan heightened its importance as a community resource worth defending and advocating for, as local groups have done for decades. Marcus Garvey Park largely retains its 1930s landscape built by laborers employed through the Works Progress Administration and designed by Aymar Embury II and Gilmore Clarke, who worked under Parks Commissioner Robert Moses. The most defining feature of their plan, the massive terrace atop the mount, known as the Acropolis, is wholly intact. The park’s redevelopment in this period was more than an aesthetic change. It introduced equipment and facilities that supported child-centered play, reflecting changing trends in public recreation. The park is located on a physical and cultural nexus – at the historic dividing line between African American Central Harlem and Spanish East Harlem. This reality gave events held here deep symbolic meaning, especially the 1969 Harlem Cultural Festival. This multi-genre, multi-ethnic musical showcase was designed to celebrate Harlem but also directly addressed national issues of civil rights, social justice and Black identity. The 1970 recreation center and amphitheater complex and the 1971 pool represent the community’s crusade to bring more recreational facilities to their neighborhood. In 1973 the park was renamed in honor of the late Black Nationalist leader, Marcus Garvey, recognizing Black heritage and pride in Harlem as well as the importance of the park in the Black community. The Marcus Garvey Park National Register nomination was supported, in part, by an Underrepresented Communities grant from the Historic Preservation Fund administered by the National Park Service, Department of the Interior.

    Morris Park Senior Citizens Home, New York County – Built in in 1963, the Morris Park Senior Citizens Home is a remarkable example of a church-led senior housing project developed under the direct loan program of the Community Facilities Administration, a part of the US Housing and Home Finance Agency. This program targeted housing specifically for the elderly at below market rate; it also allowed faith-based communities to lead these developments. Churches had long been providers of social services, however, in response to the Civil Rights movement in the 1950s and 60s, religious organizations, particularly urban Black churches, were inspired to pursue housing, feeling it was their responsibility to impact the socio-political landscape of the city. The Abyssinian Baptist Church, one of the largest Black churches in New York City, welcomed the opportunity to develop housing for citizens in its community. Famed pastors Adam Clayton Powell Jr. and Oberia D. Dempsey established the Morris Park Senior Citizens Housing Council to lead the development. The partners undertook this project in reaction to the perceived shortfalls of the public housing produced by the New York City Housing Authority (NYCHA), which was blamed for driving families out, demolishing tenements and brownstones and constructing high-rise towers and superblocks in their place. The Morris Park Senior Citizens Home provided ninety-seven housing units for senior citizens, most of whom were Black, in Harlem.

    Stuyvesant Gardens I, Kings County – Stuyvesant Gardens I is a public housing complex in the Bedford-Stuyvesant neighborhood of Brooklyn, which was one of New York City’s largest Black communities in the early 1900s. Many residents lived in former row houses and – in spite of racially motivated redlining practices – the neighborhood was characterized by a high rate of homeownership. Decades of disinvestment, however, led to the mounting perception of Bedford-Stuyvesant as an area in need of assistance. In the mid-1960s, the neighborhood’s network of community groups organized a coordinated opposition to the city’s proposals to clear the area via demolition. Stuyvesant Gardens I was the culmination of years of dialogue between the Bedford-Stuyvesant community and local government officials. Designed by E.N. Turano and completed in 1972 for the New York City Housing Authority (NYCHA), it is an example of a public housing complex developed under the Model Cities program—a government initiative to improve the physical condition of urban neighborhoods that maximized community involvement in the planning process and minimized displacement of existing residents. The design of Stuyvesant Gardens I responded to the community’s wishes in a couple of notable ways: it has a “vest pocket” site plan, spread across portions of two city blocks; and it is low-rise, standing only four-stories tall and closely matching the scale of adjacent row houses. Its low-rise design was intended to address the criticisms of the tower-in-the-park model that was ubiquitous for public housing developments in post-war New York City.

    Long Island

    Lynbrook Public Library, Nassau County – Built in the village of Lynbrook in 1929, Lynbrook Public Library is an example of early twentieth century institutional architecture that reflects the ideals of the Public Library Movement. Designed by architect Hugh Tallant, a graduate of the Ecole des Beaux-Arts and well known for his work in theatre design, the library embodies the Neoclassical Revival style with its symmetrical design, monumental presence and classical details, including carved depictions of Pallas Athena, goddess of wisdom and war. Tallant, who partnered with Henry B. Herts to design major projects like the New Amsterdam Theatre and Lyceum Theatre, brought his experience designing grand, decorative architecture to the library. The building’s design, featuring a formal entrance, large windows and a bright and open reading room underscore its role as an enduring educational and cultural resource for the community.

    Mid-Hudson

    Charles D. & Elizabeth Lantry House, Ulster County – Located in the city of Kingston, the Charles D. & Elizabeth Lantry House is an excellent example of the Queen Anne-style. The rectangular, two-and-one-half-story wood frame building constructed ca. 1894 has asymmetrical gables, projecting bays, varied wall cladding and decorative woodwork. The historic interior of the Lantry House is defined by its original floor plan, original wood staircase with a carved floral newel post, historic windows and decorative woodwork. Charles D. and Elizabeth Lantry, the original homeowners, reflected the neighborhood’s historic middle-class homeownership and the use of architectural style to demonstrate social standing.

    Home for the Aged in Ulster County, Ulster County – The Home for the Aged in Ulster County was constructed in 1929 in response to the growing need for safe, comfortable accommodations for an increasing number of senior residents in the city of Kingston and the county at large. The Home is a strong example of Colonial Revival architecture – designed by local architect George E. Lowe – and is distinguished by its symmetrical design, prominent entrance pediment and use of cast stone ornamentation. Throughout much of its operation, the Home was at capacity – offering much needed housing that was supported through charitable donations, without direct financing from the city or state. It remained in operation in this capacity until 1974 when a new owner purchased the building and began operating it as a non-profit organization.

    Roosa House, Ulster County – The Roosa House in the hamlet of High Falls in the town of Marbletown dates to ca. 1790. It was first owned by Andries Roosa, a descendant of one of the region’s founding Dutch settlers, Aldert Heymans Roosa. The home is a notable example of late 1700s Dutch Colonial stone residence and exhibits the building materials and methods from the early development period of the Hudson River Valley. The house has additions from ca. 1810 and later, but its center block is a rare and well-preserved example of regional stone architecture in Marbletown during the late 1700s.

    Capital Region

    Hillsdale Hamlet Historic District Boundary Expansion, Columbia County – Originally listed in 2010, the Hillsdale Hamlet Historic District includes historic commercial and residential buildings in the town of Hillsdale dating from ca. 1790 to 1945. This boundary expansion adds the Hillsdale High House to the historic district, which was mistakenly left out of the original nomination. The Craftsman Bungalow style house was built in 1933 by local architect Roy Van Deusen and was made from materials salvaged from the nearby Hillsdale High School after it closed.

    Smith Octagon House, Columbia County – Constructed ca. 1860 and located in the hamlet of Columbiaville, the Smith Octagon House is a rare and early example of the octagon house-style promoted by phrenologist and reformer Orson S. Fowler. The home reflects the construction methods and styles described in Fowler’s 1849 book, A Home for All: or, A New, Cheap, Convenient, and Superior Mode of Building. Some of the designs espoused in Fowler’s book that were incorporated into the Smith Octagon House include ample natural light and ventilation from symmetrical fenestration and a cupola. The overall plan for the house aimed to reduce room corners, enhance circulation patterns and limit interior or exterior embellishments. The original Smith family who built and occupied the home until 1920 were millenarians and enthusiastic participants in the Spiritualist movement.

    St. George’s Lodge No 6, Masonic Temple and Club, Schenectady County –The oldest continuously operating masonic organization in Schenectady, St. George’s Lodge No. 6, Masonic Temple and Club traces its origins to the 1700s and was the largest and most prominent masonic order in the city during the 1900s. The Masonic Lodge and Club was located at 302 State Street from 1919 until the Masonic Association sold the building in 1992, spanning a time of significant change for masonic orders and traditions. The temple and “Masonic Club” hosted regular meetings of more than a dozen other masonic organizations, making the building a regional hub for the full range of masonic orders and traditions. The building is an excellent example of a sophisticated, high-style, designed masonic temple and lodge building type. After its extensive renovation in 1919, 302 State Street was transformed into a purpose-built masonic lodge of dramatic proportions and detail. The building retains excellent integrity and numerous features that link this resource strongly to the tradition and history of Freemasonry. Additionally, the design of the lodge room at the top level typifies the imagery and iconography of the masonic lodge tradition.

    Western New York

    Ahavas Achim Cemetery, Erie County – Ahavas Achim is a small congregational cemetery first established in 1917, which evolved over time to suit the needs of its multi-national membership. Its earliest graves commemorate Eastern and Central European Jews who immigrated to Buffalo from the 1890s through the 1920s who chose large, richly ornamented monuments to honor their ancestors and European heritage. These monuments also reflect the community’s economic success in the United States, in contrast to the political and social oppression they faced in Europe. This economic success is underscored by the cemetery’s impressive gateway and chapel, both designed in the Egyptian Revival style. Through the synthesis of national origin and customs, the movement of synagogues to progressively more affluent areas and the continual accretion of congregations, the Ahavas Achim Cemetery represents the oldest, extant, continuously used built resource associated with that congregation. As previous synagogue buildings were demolished or converted into churches, only the cemetery remains intact, representing the final resting place of Buffalo Jews for over a century. Its continual use creates a tangible connection to the congregation’s ancestors and represents the dynamics of immigration in the United States.

    Cattaraugus County Memorial and Historical Building, Cattaraugus County – In 1908, Cattaraugus County and a Citizens Committee commissioned the Memorial and Historical Building in Little Valley to commemorate the county’s centennial. It opened in 1914 to house “memorial relics and as a memorial to our soldiers and sailors who enlisted in the Civil War from this County.” The Historical Society operated the facility until the 1920s; then the building became the home to the Little Valley Library. In 1953, it opened to the public as the County Museum. Today the red brick building is the home of the Citizens Advocating Memorial Preservation.

    First Presbyterian Church, Chautauqua County – Designed by renowned architect Ralph Adams Cram, the First Presbyterian Church in Jamestown is one of only three of this master architect’s churches completed in the Neo-Byzantine-Romanesque style. Erected in 1926 this church is an outstanding example of traditional building techniques and craftsmanship. The three-aisle, brick and stone edifice features a five-story bell tower, polychromed roof trusses and stained-glass windows produced in the studios of Harry Wright Goodhue, Gabriel Loire and the firm of Otto Heinigke and Thorton Smith. The building is highly embellished with limestone details, including Classical moldings, dentils, cornices, scrolls and column capitals. Brick and limestone are used in combination to create decorative stripes and counterchange patterns on the surface of the walls. Blocks of limestone laid in an asymmetrical pattern and bas-reliefs of Christians symbols decorate the street-facing elevations.

    Central New York

    Syracuse Boys Club, Onondaga County – Born out of Progressive Era ideals about youth development and the rise of afterschool programs, the Boys Club of America established health services, technical skills and safe recreational space for the nation’s youth. In Syracuse, the need for community-based education and care was compounded by waves of immigration from Eastern Europe. After school programs often served the additional function of “Americanizing” new populations by offering a space to learn language and cultural values outside of the home. The Syracuse Boys Club is an excellent example of a Collegiate Gothic style building from the early 1900s. Designed by local architect Melvin King and built between 1922 and 1923, the architecture communicates the club’s dedication to its mission of education and social betterment and the high-style treatment and use of brick, stone and terra cotta on the façade conveys the building’s prominence within the community.

    Utica Mutual Insurance Company Office Building, Onondaga County –Designed by King & King, prominent local architects and the oldest architectural firm in New York State, the Utica Mutual Insurance Company Building in Syracuse is an exceptionally intact example of an International Style office building of the 1950s. Built as part of an expansion effort for the Utica Mutual Insurance Company in 1956, the building was modeled after the company’s modernist headquarters that was constructed outside of Utica only two years prior. King & King – who were also tenants of the building – demonstrated their fluency with the International Style and this was one of their earliest commissions in this style, which came to define their architectural practice in the midcentury. The building at 420 E. Genesee Street stands as a prototypical example of the firm’s early work in the style, as well as an example of the firm’s proficiency with the Corporate International Style. The firm constructed several prominent buildings in this style in Syracuse and was especially well-known for its dramatic curtain walls and impressive structural work.

    Finger Lakes

    Colgate-Rochester Crozer Divinity School, Monroe County – At the core of this hilltop campus in the city of Rochester sits an assembly of Collegiate Gothic buildings, complete with spires, oriel windows, leaded panes and ornate carvings. Nationally renowned architect James Gamble Rogers – best known for his designs for Yale University’s original residential colleges – conceived the campus’s original 1932 components and its pastoral setting was designed by local landscape architect, Alling DeForest. Another local architect Charles Carpenter added two Tudor Revival dormitories in 1936; final additions to the campus were two mid-century Modern dormitories. In 1928, the Colgate and Rochester seminaries merged and this campus became the center of local and national discourses around theology, social inclusion and civil rights for several decades. In response to increasing secularism after World War II, faculty and administration pioneered Christian ecumenism, as well as controversial new theologies, like the “death of God” ideas associated with Professor William Hamilton. They responded to 1960s social movements and sought to elevate the voices of groups traditionally marginalized by mainstream religious institutions by merging with the historically female Baptist Missionary Training Center in 1962; creating the Black Church Studies program in 1969; and merging with Crozer Theological Seminary – Rev. Martin Luther King, Jr.’s alma mater – in 1970.

    Mohawk Valley

    Jefferson Historic District, Schoharie County – Located in the northern Catskills region in the town of Jefferson, the historic district consists of over one hundred resources at the intersection of historic travel routes. The district embodies a community settled mainly by people from New England, who brought with them a village plan set around a centralized green space with commercial, civic and religious buildings surrounding a square. The creamery trade – especially large-scale butter manufacturing around 1900 – led to a burst of economic prosperity for the area. The architectural styles and built environment in Jefferson represent its development from ca. 1805 through 1936, the year when the consolidated Jefferson Central School was built.

    Southern Tier

    Walter Coulter Homestead Farm, Delaware County – Located in the town of Bovina, the Walter Coulter Homestead Farm represents the development of a family farm over generations of descendants – starting with Water Coulter, the son of Lowland Scots who were forced to abandon their leased land in the Scottish Borders during the late 1700s. Four generations of the Coulter family operated and developed the farm until it was sold out of the family in 1948. The residence building is a highly intact wood frame house characteristic of the regional style in the early 1800s. A three-level barn and other outbuildings are representative of the move from several commodities produced on the farm to a focus on dairy by the early 1900s.

    The New York State Office of Parks, Recreation and Historic Preservation oversees more than 250 parks, historic sites, recreational trails, golf courses, boat launches and more, and welcomes over 88 million visitors annually. For more information on any of these recreation areas, visit  parks.ny.gov, download the free  NY State Parks Explorer app  or call 518-474-0456. Connect with us on  Facebook,  Instagram,  X,  LinkedIn, the  OPRHP Blog  or via the  OPRHP Newsroom.

    MIL OSI USA News

  • MIL-OSI USA: Gadyaces “Gady” Serralta Nominated to Key Post at United States Marshals Service

    Source: US State of Vermont

    WASHINGTON — The Department of Justice congratulates Gadyaces “Gady” Serralta on his nomination to be the next Director of the United States Marshals Service (USMS).

    Gady Serralta (USMS Director Nominee)

    Beginning his career as a Miami Patrol Officer in 1990, Mr. Serralta has dedicated over 34 years of his life to serving in law enforcement. Mr. Serralta has spent the last six years as the U.S. Marshal for the Southern District of Florida after being confirmed in 2018. As the U.S. Marshal for the Southern District of Florida, Mr. Serralta faithfully served millions of residents by managing operations across several counties and in multiple courthouses. Prior to becoming a U.S. Marshal, Mr. Serralta was a Major in the Miami-Dade Police Department and the Police Chief for Palmetto Bay, Florida. Mr. Serralta has extensive experience in handling criminal investigations and tackling organized crime.

    Mr. Serralta received a B.S. in Criminal Justice Studies from Florida International University and a M.S. in Leadership from Nova Southeastern University.

    MIL OSI USA News

  • MIL-OSI Canada: Canada Invests in Retrofits for Community Housing in St. John’s

    Source: Government of Canada News (2)

    March 21, 2025           St. John’s, Newfoundland and Labrador         Natural Resources Canada

    Canada’s buildings sector is the third-largest contributor to greenhouse gases across the country. Retrofits to existing buildings can improve energy efficiency and comfort for residents while reducing their pollution.

    Today, the Honourable Joanne Thompson, on behalf of the federal Minister of Energy and Natural Resources, announced that Natural Resources Canada’s (NRCan) Greener Neighbourhoods Pilot Program (GNPP) is investing $5.4 million toward deep energy retrofits for 101 municipally owned community housing units in St. John’s. The City of St. John’s is investing $4.4 million and has also received $1.66 million in funding through Canada Mortgage and Housing Corporation’s (CMHC) Affordable Housing Fund to support the improvements of these 101 units and additional repairs of 65 units.

    These retrofits are expected to reduce energy use by more than 50 percent and greenhouse gas emissions from each unit by more than 80 percent. The project will retrofit the building exterior and improve the efficiency of lighting and heating systems.  

    Going forward, the project will allow the City of St. John’s to compare and validate the energy performance and cost of retrofitting various types of residential properties. This will help identify cost-effective retrofits for other projects in the future.

    The funding announced today will help improve the community housing on offer in St. John’s, increase energy efficiency for residential units and advance Canada’s commitment in the global fight against climate change.

    MIL OSI Canada News